Talking HealthTech

In this episode of Talking HealthTech, Peter Birch speaks with Carey Campbell from Amalga, Dr Sheila Bond and Christian Cella from Wolters Kluwer, Victor Stulen from Philips, and Teodor Stoev from Harrison.ai. Together, they discuss healthcare technology innovation, the integration of AI into medical workflows, and digital transformation across the Asia-Pacific region. The guests discuss the rise of mobile-ready electronic patient records, the importance of building AI into the systems clinicians already use, and the need for trusted, evidence-based clinical knowledge as AI-generated information spreads. They also explore how radiology is becoming a testbed for clinical AI, why hospitals are rethinking their workflows instead of bolting on new tools, and how cloud adoption is helping health systems scale. Language support, cultural awareness and the challenge of choosing the right technology without being locked in are also part of the discussion. This episode features a handful of the conversations that Talking HealthTech captured on the floor of HMA26. Each guest offers a practical view of what hospitals and clinicians across Asia need from digital health now and in the years ahead. Key Takeaways 🩺 Mobile and User-Friendly EMRs: The demand for mobile-responsive, user-focused electronic medical records (EMRs) is driving product modernisation for improved clinician usability and patient care. 🧠 Embedded AI in Healthcare Platforms: Embedding AI tools directly into clinical workflows, rather than layering them on top, is seen as essential for adoption and utility among clinicians and administrators. 🌏 Regional Digital Transformation: Asia-Pacific healthcare systems are at varying stages of digital maturity, with some regions leapfrogging directly into cloud and AI-powered solutions, driven by pressing resource shortages and local needs. 📝 Knowledge Integrity in AI: Ensuring that AI-generated recommendations and clinical information are evidence-based, trustworthy, and seamlessly integrated remains critical for clinicians. 💡 System-wide Efficiency Gains: Healthcare leaders are focusing on solutions that not only impact single departments but provide efficiencies across entire organisations, especially in radiology and emergency medicine. Timestamps 00:00 - Peter Birch: Opening from HMA26, Bangkok 00:43 - Carey Campbell: Amalga and EMR Modernisation 10:31 - Dr Sheila Bond & Christian Cella: Wolters Kluwer Clinical AI 19:11 - Victor Stulen: Philips APAC Digital Health 27:33 - Teodor Stoev: Harrison.ai Impact in Asia Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Sergei Shutov, Don Woodlock, Dr Tullawat Pacharapha, Dr Apichai Chaiyaroj and Dr Trent Dean to discuss hospital digital transformation, regional innovation, interoperability and AI integration in healthcare across Asia-Pacific. The episode, recorded live during InterSystems Asia READY 2026 in Bangkok, provides a snapshot of conversations with healthcare executives and technology partners on their strategies for modernisation, collaborative approaches, and the challenges and opportunities unique to the region. Their discussion includes the role of integration in building a strong digital foundation, the importance of bringing clinicians into the design of new systems, and the rise of AI scribes and ambient documentation. The guests also discuss the promise of the FHIR standard for data interoperability, the gradual journey of building trust in AI, and the need to keep patient experience, privacy and safety at the centre of every decision. They also share how hospitals in Australia and Asia are approaching the shift from reactive to proactive, preventive care. Key Takeaways 🦾 AI adoption is being driven aggressively in Asia-Pacific, with both operational and clinical opportunities emerging 🌏 Hospitals in the region can leapfrog legacy issues by moving directly from paper to advanced digital platforms 🔗 Integration and interoperability remain fundamental challenges; Data lakes and FHIR standards are critical focus areas 🫱🏼‍🫲🏽 Partnerships and collaborative ecosystems between vendors, clinicians, and IT leaders are essential for successful transformation ⏳ Clinician and patient perspectives on digital change need continuous engagement, co-design, and focus on trust Timestamps 00:00 – Intro 00:41 – Sergei Shutov, Managing Director, Banksia Global 07:06 – Don Woodlock, President, InterSystems 16:49 – Dr Trent Dean, CEO, Gateway Health 25:33 – Dr Tullawat Pacharapha, COO, Vejthani International Hospital, Thailand 29:05 – Dr Apichai Chaiyaroj, Assistant Hospital Director, BNH Hospital, Thailand Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Brett Sellars, Head of Clinical Solutions, and Chris Reid, Platform Specialist, from Healthcare Logic. The conversation looks at data-driven decision-making in healthcare, the evolution and real-world use of command centres, and how the strategic use of information can improve patient outcomes and operational efficiency. The trio discusses the importance of clinician-led co-design, balancing technology with human factors and the challenges of introducing new solutions across diverse healthcare settings. They also cover why dashboards and alerts need to be tailored to each role, how change fatigue affects hospital staff and why AI and automation should be approached with care. The episode also touches on the value of connecting hospitals in Australia and overseas so lessons learned in one setting can help improve care in another. Key Takeaways 🩺 Co-design between clinicians and tech teams is critical for practical data solutions in healthcare 🔍 Real-time data enables preemptive, informed responses rather than reactive "firefighting" 📊 It’s essential to tailor data displays and tools to the roles and needs of users, from executives to front-line clinicians 🤝 Change management and end-user adoption are crucial for technology to affect daily clinical workflows 🌏 Sharing knowledge and playbooks across organisations contributes to collective improvements in Australian and global health systems Timestamps 00:00 - Episode and guest introductions 01:02 - Brett Sellars shares clinical background 02:26 - Chris Reid discusses data’s patient impact 05:29 - Real-world impact of real-time data 08:43 - Determining relevant data for clinicians 12:41 - Co-design and resolving stakeholder needs 14:51 - Visualisation, roles, and change management 20:00 - Readiness of healthcare systems for implementation 24:53 - Direction of healthcare technology and AI’s role 29:33 - Brett Sellars on leaving a positive legacy in healthcare Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Andrew Pearce from HIMSS, Lily Liu, Director of Digital Health at Western Health, Aurel Qian from SenseTime Medical, and Dr Jong-Soo Choi from Samsung Medical Center about digital transformation, AI, and healthcare system innovation across the Asia-Pacific region. The conversation covers approaches to digital benchmarking, connected care, shadow AI, AI adoption infrastructure, and robotics in hospital logistics. Recorded during HIMSS26 Asia Pacific in Singapore, this episode brings together a range of perspectives from across the region, each guest offering a different lens on what it takes to modernise healthcare at scale. From navigating legacy hospital systems to building the networks and standards that support safe, sustainable AI adoption, the discussions explore what's really driving digital transformation on the ground. They also look at what still needs to be solved before technology can deliver on its promise for patients and staff alike. This episode is part of our HIMSS26 APAC coverage, recorded live in Singapore. Catch the rest of the conversations in the Talking HealthTech @ HIMSS26 APAC on YouTube, or on your favourite podcast platforms. Key Takeaways 💡 The HIMSS global standards offer consistent benchmarking for digital health maturity across diverse Asia-Pacific health systems, enabling collaboration and knowledge sharing. 🤝 Connected care remains a central priority for APAC governments, focusing on interoperability across hospitals, clinics, and aged care to drive improved patient outcomes. 🦾 AI is increasingly woven into healthcare, from "shadow AI" practices within organisations to structured infrastructure aiding clinical decisions and operations. 🔋 Acceptance of AI in healthcare is shaped by government policy, infrastructure, and public engagement, with APAC nations like China advancing large-scale deployment strategies. 🤖 Automation, such as robotics in hospitals, is reducing manual workloads and enabling clinicians, especially nurses, to focus on direct patient care. Timestamps 00:11 - Peter Birch, Host Introduction 00:41 - Andrew Pearce, Vice President, Analytics and Global Advisory Lead, HIMSS 07:30 - Lily Liu - Director, Digital Health, Western Health, Divisional Director, Digital Health, Western Health 12:50 - Aurel Qian, Co-founder and Chief Medical Officer, SenseTime Medical 23:57 - Dr Jong-Soo Choi, CTO, Samsung Medical Center Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Jacqueline Leeds, CEO of Rauland Australia and New Zealand, alongside a panel of leaders working across digital health. Panellists include Tim Leen, Acting Director at the Office of Medical Research and Innovation, WA Health, Claire Lake, Chief Nursing Information Officer at Sydney Children's Hospitals Network, Brad Guelfi, Senior Solution Architect at St John of God Healthcare, and Vickie Knight, General Manager, Clinical Services at Rauland. The discussion explores digital transformation in healthcare as Western Australia enters the largest health system expansion in its history. The panel looks at the integration of technology across hospitals, lessons learned from real-world system deployments, and why bringing clinicians and end users along from the start is so important. They also share their views on workflow mapping, communication, governance and the importance of collaboration between clinicians, executives and technology providers. This episode was recorded live at an event hosted by Rauland Australia & New Zealand in Kings Park, Perth, on Wednesday, 12 August 2026. Key Takeaways 💡 Unified digital platforms and single device strategies can lead to more streamlined communication and reduced alarm fatigue in healthcare settings. 💡 Lessons learned from past technology implementations, including failures, are critical to improving future digital healthcare projects. 💡 Including end users, especially clinicians and frontline staff, at every stage of technology design and rollout ensures new systems are truly fit for purpose. 💡 Effective communication and change management are essential when implementing large-scale digital health projects, especially in complex environments. 💡 Proper resourcing, strong governance, and collaborative leadership models help deliver sustainable and effective digital transformation. Timestamps 00:00 - Episode introduction and event context 01:18 - Jacqueline Leeds outlines Rauland's history and Concentric Care platform 10:04 - Claire Lake discusses new hospital digital deployments 12:05 - Tim Leen shares healthcare innovation and technology experiences 14:09 - Vickie Knight reflects on bridging clinical and technology roles 15:41 - Brad Guelfi describes building technology-enabled hospitals 32:04 - Advice for healthcare leaders on digital strategy 34:06 - Communicating and managing digital change 37:00 - The importance of resourcing transformation projects Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Bin Rong, CEO, and Bowen Zheng, Head of Engineering at Facere AI. The discussion explores how Facere AI is tackling administrative inefficiencies in healthcare through AI-powered solutions such as document routing, automated workflows, and AI receptionist technology. The conversation covers the founding story of Facere AI, which began after the team saw how much time social workers spent on paperwork instead of helping people directly. Bin and Bowen share why building an AI receptionist demo is simple but making it work in a real clinic is far more difficult, and how the team has worked to balance cost, speed, and intelligence. They also discuss how their voice agent now responds in under two seconds and completes roughly 70% to 75% of calls, compared with about 20% for many generic AI receptionists. The episode looks at how automated referral workflows keep admin staff in control, whether patients should always know when they are speaking with AI, and the company's vision for future automation, while emphasising a clear boundary from clinical judgement areas. Key Takeaways 🤖 AI can relieve admin burdens in healthcare by automating document routing, allocation, and phone reception tasks, enabling staff to focus on patient care. 📞 Building a reliable AI receptionist for real-world clinics is complex, with challenges like accuracy, latency, and cost forming the "impossible triangle" of requirements. 🚦 Facere AI's technology pushes the envelope in speed and understanding, achieving sub-2-second latency and higher call completion rates compared to leading global systems. 📈 The vision is to automate up to 95% of daily non-clinical workflows, increasing efficiency without replacing jobs, but always keeping human staff in decision-making roles. 🩺 Facere AI intentionally avoids automating clinical judgement or high-level professional assessments, focusing solely on non-clinical, manual admin tasks. Timestamps 00:00 — Episode introduction and guest backgrounds 03:27 — Healthcare admin burdens and company founding story 05:01 — Automating document routing and AI receptionist explained 07:26 — Technical challenges in live AI reception and solutions 12:54 — Demo: Automated referral and appointment workflow 19:48 — Vision for broader healthcare workflow automation 22:06 — What Facere AI will and won’t automate in healthcare Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Violeta Addamo, founder and managing director at WHITECAT, and David Bellamy, vice president for the World Federation of Hospital Sterilisation Services and president of the New South Wales Sterilisation Research and Advisory Council of Australia. Violeta shares how her path into healthtech began in environmental science before moving through dental and surgical sales, eventually leading to the founding of WHITECAT six years ago, built on CareTag, a Danish RFID system for surgical instrument management. David brings his standing as a recognised industry leader in sterilisation through his role representing the WFHSS on the global stage. The conversation explores the challenges and advancements in surgical instrument traceability, the implementation of RFID technology in sterilisation departments, compliance with unique device identification (UDI) requirements, and global practices in healthtech for instrument management The episode also covers how Central Sterile Services Departments (CSSD) manage the cleaning, sterilisation, and tracking of surgical instruments, and the risks that arise when these processes rely on manual systems such as paper logs and barcode scanning. It also looks at how RFID and real-time location systems are being trialled to improve visibility across the instrument lifecycle, reduce search times, and support faster responses to sterility breaches or recalls. Further topics include the regulatory landscape shaping instrument management in Australia and abroad, including requirements set by the Therapeutic Goods Administration and the Australian Council on Healthcare Standards, as well as comparisons with practices in Europe and emerging trials across Asia. The discussion closes with a look at what these advancements mean for the future of surgical safety and hospital efficiency. Key Takeaways 🛠 The importance of surgical instrument traceability for both patient safety and operational efficiency in healthcare settings 📡 The evolution and adoption of RFID technology for real-time tracking of surgical instruments, including the limitations of traditional data matrix approaches 📝 The introduction of UDI requirements in Australia and the implications for compliance and traceability in sterilisation processes 🔄 How digitisation and technology reduce manual effort, errors, and the time required to handle equipment recalls 🌏 A comparison of global approaches to sterilisation and traceability, highlighting differences in technology adoption between Australia, Europe, and the USA Timestamps 00:00 - Introductions and guest backgrounds 02:06 - Real-time location tracking and RFID in surgical instruments 05:03 - Traceability challenges and compliance requirements 09:01 - RFID vs data matrix for instrument-level tracking 10:47 - UDI compliance and future standards 15:40 - Manual vs digital recall management 22:51 - Global perspectives and best practices Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Craig Simmonds, CEO & Founder of Propell, about the growth and acceptance of remote patient monitoring devices in Australian healthcare. Together, they cover the mainstreaming of virtual care, future directions for device technology, and the practical challenges and opportunities in rolling out devices like iHealth across hospital and home care. They discuss what's driving hospitals to move beyond pilot programmes and treat remote monitoring as a core part of everyday care, including how NSW Health's rollout of iHealth devices is shaping the way patients with chronic disease or post-acute needs are supported at home. The conversation also covers the shift from episodic, patient-initiated checks toward continuous physiological monitoring, along with the importance of integrating patient data with hospital systems for real-time clinical intervention. It also looks at how services are working to close the digital divide by providing patients with fully set-up devices and tablets. Craig shares insights from his experience navigating TGA approval, funding models across different states, and what it takes to keep programmes focused on genuine clinical outcomes rather than technology for its own sake. Key Takeaways 🩺 NSW Health's large-scale adoption of iHealth devices is a major shift towards mainstream remote patient monitoring in hospital-in-the-home programs 💡 Clinical accuracy and integration with hospital systems are critical for monitoring devices, distinguishing them from general consumer wearables 📱 Simplicity, usability, and clinical reliability are fundamental criteria when selecting and deploying health monitoring devices 🔋 New devices such as Vital Patch are enabling continuous, real-time monitoring of key vitals like ECG and respiration rate 🌏 The adoption of virtual care and remote monitoring is accelerating nationwide, not just in rural/remote locations but also in metropolitan settings Timestamps 00:00 - Introduction to Craig Simmonds and Propell 05:45 - NSW Health iHealth device rollout 07:37 - Core measurements: vital signs at home 10:43 - Data integration and real-time hospital alerts 13:30 - Funding and logistics for device programs 16:27 - Usability and support for patients 21:08 - Future: continuous devices and the Vital Patch Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Andy Hurt, Head of Strategic Accounts at Ericom, and Sam Yang, Co-founder and CEO at Xandar Kardian. The discussion focuses on contactless, continuous vital signs monitoring using impulse ultra-wideband radar technology, exploring how this approach differs from traditional wearables, cameras, and threshold-based alarm systems. The conversation covers practical applications in health and aged care, palliative care, mental health, and correctional settings, along with regulatory considerations such as FDA and TGA clearance. Andy and Sam discuss data-driven care models, the role of individualised patient baselines, and how longitudinal data can reveal deterioration days before it becomes clinically apparent. They also touch on the cost and system-wide benefits of early detection, the importance of integrating this technology into existing clinical workflows, and its emerging potential in low-resource and global health settings. Throughout, the episode highlights the impact of predictive baseline data on prioritising clinical resources and improving patient outcomes. Key Takeaways 🔎 Contactless radar-based monitoring addresses privacy and compliance issues found with cameras and wearables 🩺 Continuous monitoring provides longitudinal health data to inform clinical workflows and early intervention 💡 The technology assists rather than replaces clinicians, supporting prioritisation and proactive care 🌏 Regulatory approvals in multiple countries, including FDA (US) and TGA (Australia), underpin adoption 🚑 Early detection reduces hospital admissions, ambulance use, and overall costs, with use cases in remote and resource-limited environments Timestamps 02:31 - Radar-based, contactless health monitoring explained 07:02 - Clinical and aged care use cases 11:06 - Early intervention and POBC method 13:00 - Regulatory pathways and global expansion 14:50 - Impact on healthcare system and cost savings 18:51 - Handling alarm fatigue and baseline deviations 22:34 - Integration into health facility workflows 25:15 - Broader global and low-resource applications Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Aaron Leibtag, Co Founder of Pentavere, now part of HEALWELL AI (TSX: AIDX), where he is Global Health Systems Leader. The conversation covers Aaron Leibtag's transition from finance to healthtech, the founding story of Pentavere, a HEALWELL AI company, how AI technology is being leveraged to improve healthcare data utilisation, the practical impact of these solutions in real health settings, and what partnerships with organisations like Orion Health mean for the future of health systems in Australia and beyond. Aaron explains why roughly 80% of existing health data sits unused, buried in free-text notes, referral letters and PDFs that analytics and decision-support tools rarely reach. He walks through how Pentavere's DARWEN™ AI engine works, using natural language processing to read and interpret that material and build summaries that reflect the judgement of clinical experts, with full source document verification so clinicians can trust what they are seeing. The discussion also looks at the SMARTSummary powered by DARWEN™ AI pilot delivered with Canada Health Infoway and integrated directly into the EMR, alongside close to eighty real-world evidence studies run across Canada, the United States, Europe and the Middle East. From there, the conversation turns to the ethics, privacy and governance questions that come with deploying AI in clinical settings. Peter and Aaron close on what Australia's existing health information exchanges make possible, why medical error and missed screenings remain such costly problems, and why solving the basics matters more than chasing the next breakthrough. Key Takeaways 🩺 The majority of documented healthcare data remains unused, with AI technology now helping to extract and utilise this information for patient benefit 🌏 Implementation of AI-driven real-world evidence studies is already underway in countries including Canada, the US, Europe, the Middle East, and Australia ⏱️ AI tools that summarise patient data significantly reduce clinician administrative load and improve accuracy in patient care decisions 🔒 Ethical, secure, and compliant deployment of AI in healthcare is a global priority, with regions like Europe leading on policy frameworks 🤝 Partnerships with organisations like Orion Health are helping accelerate access, interoperability, and clinical utility of healthcare data in Australia and globally Timestamps 00:01 — Introduction & guest background 03:01 — Why healthcare data is underutilised 05:10 — Real-world AI implementations 07:57 — Immediate and long-term impact of solutions 15:06 — Clinician-level AI tools 21:10 — Orion Health’s role in the Australian context Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dr Chris Jones, Founder and Clinical Director at HosPortal, about the evolution of clinical rostering in Australian healthcare, the integration of AI in medical workforce management, and shifts in work-life balance for healthcare practitioners. The discussion covers how HosPortal is addressing the complex challenges of scheduling across diverse medical craft groups, the impact of digital transformation on hospital operations, and the growing importance of customisable solutions and ongoing user support. HosPortal has been rebuilt from a clean slate and has roughly doubled in capability, and the software now runs across every state in Australia, covering anaesthesia, emergency departments, radiology, junior medical doctors and radiographers. Chris explains why the current build focus is junior doctor term placement, a problem most hospitals are still solving with survey forms and spreadsheets, and how the team designs for complexity they have not been told about yet. The conversation also gets into where AI genuinely earns its place inside clinical software. Chris describes agents that turn a plain-language description of a rostering rule into a working rule, and agents that do the task rather than point users at a help file. He shares his view that diagnostic radiology will be fully replaced by AI within five years, along with the ten-times-better test he applies to it, and paints a picture of an emergency department avatar that is endlessly patient and never tired. Underneath all of it sits a point about people. Chris argues that doctors working fewer hours with better supervision is a net good for clinicians and patients alike, and that the real cost of fatigue is doctors who quietly stop caring. Key Takeaways 🩺 The complexity of clinical rostering is growing, driven by specialist requirements, junior doctor preferences, and a broader focus on work-life balance. 💻 A major rebuild of Hosportal's platform has enabled greater customisation, scalability, and more sophisticated automation across Australian hospitals. 🤖 AI is playing an increasing role in both automating roster construction and making the system easier for end-users to interact with, including the use of natural language agents. 🧠 There has been a cultural shift in healthcare, with greater attention on clinician mental health and safer working hours, positively impacting staff and patient safety. 🌏 The future roadmap for Hosportal includes continued AI integration, product refinement, and expansion beyond Australia into new international markets. Timestamps 00:00 - Hosportal introduction & background 02:27 - Rostering problems & user experience 04:13 - Shifting work-life balance for doctors 07:17 - Customisation and customer-driven solutions 11:30 - AI features & natural language tools 13:44 - AI's role in the future of healthcare 31:04 - Roadmap and international expansion Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Peter O'Halloran from the Australian Digital Health Agency, and Farhoud Salimi and Dr Monica Trujillo from Telstra Health, about the current state and future of interoperability in Australian healthcare. The discussion covers why seamless data sharing is crucial, how policy, technology, and consumer expectations are driving change, and the evolving roles of national infrastructure like My Health Record. The group unpacks how the shift from paper to digital created a new problem, with information locked inside systems built for a single hospital, practice or specialty. They talk through the real cost of that fragmentation, from repeated tests and retold medical histories to the harm that occurs when clinicians do not have what they need at the point of care. The episode closes on what success looks like by 2030, including a future where interoperability is no longer a talking point, data simply arrives inside the workflow, and connected care reaches rural and regional Australia as reliably as it does the capital cities. Key Takeaways 💡 The priority now is not convincing stakeholders of the need for interoperability but implementing practical solutions for data sharing in healthcare 💡 Modernising "classic" or legacy systems is a major challenge, but new platforms are being built with interoperability and patient-centricity at their core 💡 Consumer expectations are rapidly evolving, with an increasing demand for immediate access to health information and digital-enabled care 💡 My Health Record has shifted from being a basic repository to becoming central infrastructure, supporting real-time, secure, and routine data sharing 💡 Incorrect or incomplete health data, particularly when combined with AI, can lead to safety risks, reinforcing the need for better standards and data quality Timestamps 00:00: Introduction & framing the interoperability challenge 01:09: Evolution and urgency for healthcare data sharing 03:07: Patient impact and consumer stories 08:47: Practical use cases and technology improvements 12:48: Urgency, burning platforms, and risks of inaction 19:02: The role and future of My Health Record 22:52: Interoperability at Telstra Health and industry collaboration Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dr Rae Donovan, Chief Clinical Information Officer at e-Health Queensland, Professor Peter Steel, Associate Dean of Digital Health and Informatics at the University of Melbourne and Chief Transformation Officer at Royal Melbourne Hospital, and Anita Ghose, Founder and CEO of inventiveX, at HIC 2026, hosted by the Australasian Institute of Digital Health. Recorded on the sidelines of the conference, the conversation brings together perspectives from frontline clinical practice, academic leadership, and industry innovation, offering a well-rounded look at where Australia's digital health sector is heading. The discussion covers digital health innovation, advancing clinical AI in Australia, workforce enablement, women in digital leadership, and the ongoing transformation of healthcare through technology-driven collaboration. The conversation also touches on the gap between technical ambition and everyday clinical reality, including how outdated hospital systems and clunky electronic medical records continue to shape the day-to-day experience of clinicians. Together, the guests unpack what it takes to modernise ageing hospital systems, build local expertise in clinical AI, and create lasting pathways for women in digital health careers, drawing on real experience from the clinic floor, the university, and the boardroom. Key Takeaways 💡 Workforce enablement in digital health involves not just technical training, but supporting ongoing learning, retention, and the evolution of clinical workflows with new technologies. 💡 Clinical AI development in Australia needs hubs or ecosystems of excellence to concentrate capabilities and deliver region-wide benefits, rather than isolated innovation. 💡 Women remain underrepresented in tech roles, and programs focused on digital health leadership can bridge gaps through mentoring, networking, and targeted initiatives. 💡 Technology in healthcare must evolve beyond digitising paper processes to provide more intuitive, AI-enabled, and context-aware support for clinicians. 💡 Networks, global connections, and sponsorship are critical for developing future leadership and sustaining momentum in digital health transformation. Timestamps 00:00 - Peter Birch | Episode introduction and HIC overview 00:33 - Dr. Rae Donovan | Workforce enablement & networking 07:58 - Professor Peter Steel | Clinical AI innovation & hubs 13:42 - Anita Ghose | Women in Digital Health Leadership Program 19:54 - Anita Ghose | Mentoring and legacy networks Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

Talking HealthTech (THT) is Australia's leading media company for health tech conversations, connecting decision-makers, innovators and doers across the healthcare industry. Hosted by Peter Birch, our weekly podcast features conversations with the brightest minds in healthcare innovation from around the world. Alongside the show, we run a newsletter, active social channels and a comprehensive glossary of digital health terms, so you've got one place to stay across the industry. *THT+ Community* Our safe space for the doers and builders in health tech to connect, learn and grow. Members get access to our community platform, live online meetups, exclusive content, partner discounts and other member-only benefits. Join at talkinghealthtech.com/thtplus *THT Productions* Our production arm helps healthcare organisations tell stories that spark real change, through customer testimonials, product showcases, workflow explainers and documentaries. *Company Partnerships* Want to get your organisation in front of the health tech community? Our partnership tiers include a feature podcast episode, directory listing, community seats and more. See what's included: talkinghealthtech.com/partners *About Pete* Peter Birch has spent his career in healthcare operations, from running GP clinics and global medical assistance centres to being first hire at multiple health tech startups. He now sits on the boards of industry groups and health tech companies, bringing that experience into every conversation on the show. Timestamps: 0:00 Welcome to Talking HealthTech - podcast, newsletter, social and glossary 0:22 THT+ Community: our space for health tech doers and builders 0:41 THT Productions: video storytelling for healthcare 1:03 About Pete: from GP clinics to health tech startups 1:32 Real conversations that improve patient outcomes 1:47 Subscribe, follow and join the newsletter 🔗 Website: talkinghealthtech.com 🔗 Media kit: talkinghealthtech.com/mediakit 🔗 Join THT+ Community: talkinghealthtech.com/thtplus 🔗 Partner with us: talkinghealthtech.com/partners #HealthTech #DigitalHealth #HealthcareInnovation #HealthcarePodcast #HealthTechAustralia Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Manuel Pérez Vallina, former CIO in the Spanish health system, Femi Ladega, Group Chief Digital Officer at Dedalus, and Dr Vinod Seetharaman, Chief Medical Officer for Dedalus in Australia and New Zealand. The discussion covers the evolution of hospital command centres, the shift from using dashboards for retrospective data towards enabling proactive, real-time operational decisions, and how these changes impact clinical workflows and patient outcomes across different health systems. Recorded live, the conversation draws on experience building one of Spain's first hospital command centres alongside lessons from health systems in the UK, Australia and New Zealand. The panel unpacks why familiar pressures such as underused operating theatres, growing waiting lists and bed shortages appear so consistently across borders, and what separates a command centre from a wall of screens. Along the way, they examine the four principles that determine whether the model delivers real change, the cultural and governance work that sits behind the technology, the role artificial intelligence can play in filtering meaningful signals, and the practical first steps for organisations weighing up where to begin. Key Takeaways 🚑 Hospital command centres enable real-time, actionable insights beyond traditional dashboards, improving operational efficiency and patient care. 🛠️ Implementing command centre solutions requires aligning technology, organisational culture, and governance to drive sustained change. 📊 Demonstrating value and securing investment means clearly defining the use case, limiting initial project scope, and engaging stakeholders early. ⚡ Effective change management and clinician engagement are crucial for successful adoption and maximising impact. 🌐 Challenges and solutions discussed are common globally, but must be tailored to local healthcare system maturity and needs. Timestamps 00:00 - Episode introduction & topic overview 03:42 - Manuel Pérez Vallina on Spain’s command centre journey 05:55 - Femi Ladega: Global perspectives and data orchestration 08:29 - Dr Vinod Seetharaman on capacity management challenges 10:26 - Command centres vs. dashboards 19:02 - Clinical benefits and flow management 22:13 - Stakeholder engagement and return on investment 32:07 - Real-world impacts and cascading benefits 39:48 - Implementation challenges and change management 48:59 - Integrating AI, primary care, and data governance 53:45 - Final advice for hospital leaders Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Steve Saunders, Healthcare Principle at RingCentral, about what is really at stake for Australian healthcare organisations still running on legacy phone systems and why the move to cloud-based communications is becoming increasingly urgent. They cover the risks of relying on ageing PABX infrastructure, the barriers that slow down migration decisions and how a modular, evolutionary approach to modernisation can reduce risk and build confidence across an organisation. The conversation also gets into the role of AI and automation in transforming how healthcare manages calls, appointments and patient interactions, as well as the critical importance of data sovereignty, privacy and security when moving to cloud-based platforms. Steve shares why voice remains the most important communication channel in healthcare, why general-purpose tools are not built for clinical environments, and what healthcare leaders should look for when choosing a long-term technology partner rather than a one-off supplier. For more information check out RingCentral at www.talkinghealthtech.com/ringcentral Have a question about this episode? Reach out directly to Steve: Steve Saunders Healthcare Principle | RingCentral 📞 +61-2-9157-6831 ✉️ [email protected] Key Takeaways 📞 Voice communication remains the number one application in healthcare, with unique requirements compared to other sectors. ☁️ Healthcare is at a crossroads, moving away from legacy on-premise PABX phone systems towards resilient, cloud-based communications platforms. 🤖 AI tools are being used for pre-interaction triage, live transcription, translation, and post-call analytics to improve efficiency and patient experience. 🛡 Data sovereignty and security are top priorities, with strict compliance with Australian regulations and onshore data processing for AI. 🔄 Major barriers for adoption are fear of change and complacency, not just competition from other vendors. Timestamps 00:00 - Introduction & guest background 00:37 - Why voice is critical in healthcare 03:41 - Unique challenges for healthcare phone systems 07:31 - Transitioning from legacy to cloud 11:25 - AI & efficiency in communications 16:25 - Data sovereignty & security 18:39 - Industry landscape & barriers to change 22:09 - Advice for healthcare providers Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Madhu Sasidhar, CEO and President of Apollo Hospitals, Luciano Bristia, Asia Pacific Business Lead at InterSystems, and Kym Chua, Executive Director of Messe Berlin Asia Pacific. The discussion covers healthcare system challenges, digital transformation, AI adoption, workforce shortages, regional collaboration, and what it takes to drive innovation across Asia-Pacific health sectors. The conversation explores how AI is easing pressure on clinicians, from assisting radiologists with scans to helping nurses pull up patient information faster. It also touches on the urban and rural divide in access to care, Indonesia's push for a unified national health record, the importance of adapting solutions to local markets rather than adopting them outright, and how sustainability is shaping infrastructure decisions across the region. This episode was recorded during Smart Health Asia in Singapore, an event that brought together over 3,000 participants from 18 countries. It features interviews and observations captured during the event, highlighting perspectives from senior leaders, technology providers, and event organisers. Key Takeaways 🩺 Access to healthcare and technology is a significant challenge in India and Southeast Asia, with urban-rural divides and workforce shortages affecting service delivery. 🤖 AI and digital technologies are being leveraged for efficiency gains, assisting with diagnostics (radiology, stroke, colonoscopy) and reducing clinician workload. 🌏 Regional health challenges and solutions differ greatly; mature markets like Australia and Japan contrast with fast-growing, young populations in Indonesia and Southeast Asia. 💡 Collaboration across healthcare providers, policymakers, and technology vendors is seen as essential for scalable, effective innovation. 🔥 Initiatives like Indonesia's "Satu Sehat" (One Health) aim to create nationwide health records, especially targeting preventive care as a strategy for future public health management. Timestamps 00:00 - Event Introduction: Smart Health Asia 00:48 - Madhu Sasidhar, CEO Apollo Hospitals 08:23 - Luciano Bristia, InterSystems, Asia Pacific 23:02 - Kym Chua, Event Organiser and Executive Director, Messe Berlin Asia Pacific Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Jayden Rogers (CEO, Linear Clinical Research), Dr Stacie Calad-Thomson (Business Development Lead, Nvidia for Pharma Labs and Manufacturing), Arjun Bhat (Co-Founder, Clinrol), and Tran Le (General Manager, Hippocratic AI). The conversations cover the changing landscape of clinical trials and drug discovery, the growing role of AI in patient recruitment and drug development, and innovations in technology and operational efficiency in life sciences. The discussion covers why Australia has become an attractive destination for global clinical trials, from its regulatory environment and world-class clinicians through to the integrated networks that help international sponsors find the right partners. It also looks at the practical realities of running a trial site, where regulatory approvals, staffing, patient engagement, and sensitive data all need to be managed at once, and how purpose-built platforms are taking on the repetitive work so research teams can focus on patient care. This episode was recorded during the BIO International Convention in San Diego, featuring conversations with scientists, founders, investors, and healthcare decision-makers addressing challenges and opportunities across the biotech sector. Key Takeaways 🧬 AI and automation are transforming clinical trial recruitment, streamlining patient matching, eligibility screening, and follow-up tasks 🚀 Australia’s reputation for clinical trials continues to grow, supported by a strong regulatory environment and quality healthcare ecosystem 💡 Open source tools and AI models are making computational drug discovery more accessible for non-specialists in science and medicine 🧑‍⚕️ Technology advancements allow clinicians and trial sites to focus more on patient care by reducing manual and repetitive efforts 🔗 Collaboration across pharma, biotechs, technology providers, and regulators is essential to tackle operational bottlenecks and accelerate drug development Timestamps 00:00 - Introduction 01:07 - Jayden Rogers, CEO, Linear Clinical Research 08:25 - Dr Stacie Calad-Thomson, Business Development, NVIDIA 17:55 - Arjun Bhat, Co-Founder, Clinrol 26:52 - Tran Le, General Manager of Life Sciences, Hippocratic AI Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Robyn Birch about their experiences using the Oura Ring 4, exploring how this wearable device fits into the broader clinical ecosystem. The conversation focuses on the practicalities and implications of using wearables for health monitoring, such as bringing data into clinical consultations, comparing its ongoing data with clinical-grade tools, and considering the everyday healthcare impact for consumers and clinicians. After six months of daily wear, Peter and Robyn share what the ring got right, where it fell short, and the moments the data prompted real action, including a GP visit that led to a formal sleep study. They also discuss the scepticism patients can face when bringing consumer device data to their doctor, the role of trends and baselines over exact numbers, and what wearables are revealing about areas like sleep, recovery and women's health. Key Takeaways 🟢 Wearables like the Oura Ring are increasingly used to support meaningful conversations with healthcare professionals 🟢 Data trends from wearables are more useful than one-off readings for both consumers and clinicians 🟢 Ongoing wearable monitoring complements, but does not replace, clinical grade diagnostic tools like sleep studies 🟢 Presenting continuous wearable health data can help drive further medical investigation when necessary 🟢 Wearable data is becoming more accepted by clinicians, helping patients become proactive participants in their health Timestamps 00:00 - Introduction & Oura Ring overview 02:27 - Wearables in clinical conversations 04:05 - Data trends vs. one-off readings 05:07 - Wearable data leading to clinical action 09:35 - Clinical sleep study vs. wearable metrics Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dr Monica Trujillo, Chief Health and Risk Officer, and Farhoud Salimi, Chief Technology Officer, both from Telstra Health. The discussion covers the ongoing fragmentation of Australia's healthcare system, the challenge of integrating diverse legacy systems and the announcement of Telstra Health's new platform, Corus™, a unified care intelligence ecosystem built in partnership with Snowflake, Smile Digital Health and Salesforce. Peter, Monica and Farhoud explore how modern cloud architecture, interoperability standards, cybersecurity and AI are being brought together to support seamless healthcare delivery, from the data spine that unifies patient records through to curated AI agents designed to ease clinical workflows. They also unpack the shift in thinking from connected care to care connected, keeping the moment of care at the centre with the technology built around it. The episode was recorded live at the Digital Health Festival 2026 in Melbourne, part of a series of episodes captured at the event, where more than 8,000 health leaders, clinicians and innovators gathered to explore what's next for the sector, and brings together perspectives from both technology and clinical leadership on what meaningful digital change in health really takes. Key Takeaways 🩺 Healthcare in Australia is made up of multiple independent, legacy systems, rather than a single integrated system 🕸️ Integration challenges stem from varied data standards, terminology, and the need for high data reliability 🌐 The new Corus™ platform combines modern interoperability standards (FHIR), a robust data spine, and partnerships with technology providers like Snowflake, Smile Digital Health, and Salesforce 🔒 Cybersecurity and clinical governance are crucial in developing safe, secure, and trusted digital health solutions 👩‍⚕️ Corus™ aims to empower both patients and clinicians by enabling more efficient workflows, seamless data access, and self-management, supporting a shift toward preventative and proactive healthcare Timestamps 00:00 — Episode introduction and guest intros 01:48 — Why healthcare remains fragmented 03:47 — Technology challenges integrating systems 04:15 — Modernisation and standards aligning 05:12 — Corus™ platform announcement 07:09 — What Corus™ enables and its architecture 10:00 — The "data spine" explained 11:06 — AI integration and customisation 13:17 — Managing cybersecurity and clinical governance 15:04 — What success looks like for Corus™ Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech Peter Birch speaks with Dylan Coyne, co-founder at Updoc, about the origins and growth of the Updoc platform, the challenges and opportunities of providing accessible healthcare across Australia, and the balance between technology, trust, and scalability in digital health. The conversation traces back to a personal injury that exposed the inefficiencies of the traditional healthcare system, sparking the idea for a platform built around convenience and access. The episode explores how Updoc is addressing gaps in rural and regional healthcare access, fostering a supportive culture for both patients and clinicians, and participating in the development of national telehealth standards. Recorded live at the Updoc booth during DHF26, The Digital Health Festival, the conversation highlights the ongoing innovations and real-world community engagement driving the company's mission. Key Takeaways 🩺 Updoc aims to be a digital "front door" to healthcare, offering on-demand consultations without the need for traditional appointments or waiting rooms. 🌏 Rural and regional Australians represent nearly 40% of Updoc’s consultations, reflecting critical healthcare access barriers outside metropolitan areas. 🔒 Trust and data security are central to Updoc's operations, safeguarding both patient and doctor information while fostering confidence in telehealth solutions. 💡 Bootstrapping the company drove a focus on sustainability, leading to scalable offerings like unlimited telehealth subscriptions. 📜 Updoc played an active role in developing national telehealth standards, advocating for shared quality, credentialing, and feedback systems across the industry. Timestamps 00:00 - Updoc's origin story 02:07 - Making healthcare accessible and convenient 04:22 - Impact and scale—reaching over a million Australians 05:24 - Building trust with patients and clinicians 08:20 - Serving rural and regional communities 09:09 - Community Access Programme and in-person outreach 12:01 - Attracting and supporting clinicians through flexibility 15:06 - National telehealth standards initiative 16:36 - Updoc's future and role in the healthcare ecosystem Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dalibor Frtunik, CEO of Sorsix, about how their platform Pinga® is building the backbone for the future of digital healthcare. The conversation covers Sorsix's origins in North Macedonia, where the company cut its teeth integrating an entire national health system from the ground up, through to the concept of a health operating system and what that means in practice for clinicians, administrators, and patients alike. Frtunik unpacks how AI-powered digital pathways are being deployed safely within clinical workflows, why the balance between customisation and standardisation matters more than ever, and how Sorsix approaches compliance and governance using frameworks like ISO 42001. The episode also explores the growing role of data in preventative care, the limitations of old-style integration, and what the next decade of digital health transformation will demand from platforms and health systems alike. Key Takeaways 💡 Sorsix’s platform Pinga® acts as a health operating system, integrating different healthcare workflows from individual clinics to entire countries ⚙️ Pinga® supports both clinical and administrative workflows, including triage, long-term care management, screening programs, and preventative pathways 🤖 AI is already in practical use within Pinga®, supporting operational efficiency and improved clinical outcomes, but safety and compliance remain priorities 🔒 ISO 42001 certification for AI is a critical part of building trust and governance in healthcare platforms 🌏 Sorsix’s experience shows that future health systems will need interoperable, flexible, AI-enabled technology that adapts to local workflows and supports ongoing digital transformation Timestamps 00:00 - Introduction to Sorsix and Pinga® 05:22 - Concept of a health operating system 07:04 - Solving healthcare interoperability and scheduling 13:02 - Balancing customisation with compliance 17:04 - Building clinical and administrative digital pathways 31:36 - Certification, ISO 42001, and AI safety 37:11 - Looking to the future of interoperable, patient-centred systems Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch sits down with Cameron McBride, Divisional Director of Digital Technology Services at Western Health, Chris Fisher, Head of Solution Engineering for Asia Pacific and Japan at Island, and Jeroen Nguyen, Solutions Architect from Endpoint Focus to explore what it really takes to modernise digital workspaces in healthcare. The conversation moves through the everyday challenges of implementing secure and efficient technology in hospitals, the flow-on impact on clinician workflows, the cybersecurity considerations that come with managing sensitive patient data, and the complexities of compliance in a global context. The discussion also looks ahead to the future of AI integration at the point of care and what it will take for emerging technologies to earn the trust of clinicians and patients alike. Recorded live at DHF26, the Digital Health Festival held at the Melbourne Convention and Exhibition Centre, this episode features a multi-guest panel discussion captured in front of a live audience at one of Australia's premier health innovation gatherings. Drawing on real-world examples from Western Health and technology partners active in the Australian healthcare sector, the panel offers a grounded look at how digital transformation is unfolding on the ground, not just in theory. Key Takeaways 🖥️ Legacy applications and insecure browsers create significant risks and challenges, addressing them simplifies IT service delivery and enhances security 🔒 Moving security controls into the browser provides more effective protection and flexibility compared to traditional network-based layers ⚡ Improving clinician access to critical systems, such as electronic medical records, directly impacts patient care by reducing wait times 📊 Enhanced analytics and visibility tools enable IT teams to better monitor user behaviour and application performance 🤖 Integrating AI-driven workflows and secure technology environments is paving the way for future innovations in healthcare delivery Timestamps 00:00 - Introduction and guest backgrounds 03:04 - Challenges with legacy apps 04:08 - Island's place in security landscape 07:02 - Security at the browser level 09:01 - Clinician workflow improvements 11:36 - IT analytics and reporting benefits 12:57 - Implementing technology changes in healthcare 17:27 - Future plans and AI integration Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Bettina McMahon, CEO of Healthdirect, clinical governance and digital health safety expert Chris Boyd Skinner, and Leon Young, founder of Cogniss and Ripple Scale, about the ongoing challenges and potential solutions in scaling the adoption of digital health tools beyond pilots and siloed deployments. The conversation explores why so many effective tools in women's health, mental health, children's health, and long-term care struggle to reach the people who need them most. The group discusses portfolio-based adoption models, the limitations of one-app-at-a-time procurement, and the growing case for a digital health publisher model that can validate, distribute, and maintain tools at scale. The episode also covers clinical trust and regulatory frameworks, the risks of shadow IT, the barriers facing direct-to-consumer digital health, and how innovations such as Ripple Scale are working to address the gaps in app distribution and uptake. Together, the guests make a compelling case for why collaboration, shared infrastructure, and smarter funding models are the next step forward for digital health. Key Takeaways 🌐 Many digital health tools struggle to scale beyond pilots due to barriers in adoption by health providers. 🤝 Clinicians and researchers are often required to become startup founders to drive adoption, even if their expertise is in care, not business. 🏥 Health systems face challenges in assessing, procuring, and managing hundreds of separate digital health apps. 🔒 Clinical safety, regulation, and building trust are essential for the widespread uptake of digital health technology. 🚀 Portfolio-based models and digital publishers like Ripple Scale offer alternatives to fragmented app distribution, making it easier for providers to offer trusted digital solutions across key health areas. Timestamps 00:00 - Introductions & background 03:21 - Cogniss mission and innovation 04:52 - The need for a digital health publisher 05:28 - Barriers to adoption: system and innovator challenges 12:37 - The perspective of Health Direct and large organisations 17:57 - Consumer vs. provider-facing digital products 19:00 - Clinical safety, trust, and governance 26:30 - "Shadow IT" and its impact 33:52 - Advice for digital health tool creators 36:15 - Next steps for Ripple Scale Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: THT+ Company Partnership Learn more about THT+ Company Partnership options for start-ups, scale-ups and enterprise digital health companies looking for visibility, content, community access and industry connection: talkinghealthtech.com/partners. Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

Find out how Medcast is building trustworthy medical-grade AI in this episode of Talking HealthTech, recorded live at the Digital Health Festival 2026 in Melbourne, Australia's premier gathering for health innovation, technology, and policy. Peter Birch sits down with Dr Stephen Barnett, CEO of Medcast, to explore what it genuinely takes to make AI safe, reliable, and fit for purpose in a clinical setting. With a background spanning general practice, research, and digital health innovation, Barnett brings a grounded and practical perspective to one of the most talked-about topics in healthcare right now. Together, they unpack the concept of knowledge translation, the persistent gap between cutting-edge AI and trustworthy clinical tools, and why large language models alone are not enough. The conversation covers retrieval-augmented generation, the risks of AI hallucinations, the importance of curated and validated data sources, and the orchestration layer that sits between a powerful model and a safe medical answer. They also discuss how clinical workflows are changing, the shift in how doctors use digital tools in front of patients, and the emerging conversation around patient-facing AI. Key Takeaways 🧑‍⚕️ Knowledge translation in healthcare relies on getting the right information to the right person at the right time, impacting both clinician learning and patient outcomes. 🤖 Large language models require an orchestration layer and data curation processes to be considered "medical grade" and trustworthy for clinical use. 🔎 Retrieval-augmented generation and other governance measures help address hallucinations and bias in AI-powered healthcare solutions, supporting quality, safety, and auditability. 💡 Medluma, Medcast's AI platform, addresses compliance, standardisation, and onboarding within healthcare organisations, while empowering clinicians with trusted knowledge access. 📱 Patient-clinician trust depends on using validated, professional tools for information sourcing, and future AI integrations may also support patient self-service within set guardrails. Timestamps 00:00 - Introduction and guest overview 00:44 - Medcast origins and purpose 02:54 - Obsession with AI and knowledge translation 03:49 - Medical safety in language models 06:13 - Techniques for trustworthy AI 10:01 - Adapting to rapid AI changes 13:32 - Knowledge translation across clinical and non-clinical roles 14:49 - Patient trust and professional boundaries 18:22 - Medcast and Medluma future roadmap Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Suma Shivalingaiah, Chief Information Officer at Eastern Health, about the practical use, governance, and impact of AI and digital technologies in a large Victorian public health service. The conversation covers the AI journey at Eastern Health, from addressing a significant cyber incident that reshaped the organisation's digital strategy to building internal capability, upskilling staff, and deploying AI across both administrative and clinical workflows. Suma shares how Eastern Health approaches AI governance through a dedicated committee that assesses and manages risk across all tools and platforms, why cybersecurity remains the organisation's top priority, and how clinician buy-in is central to any successful implementation. The discussion also touches on real-world pilots including GP referral triage systems, help desk and policy management agents, and Emergency Department wait time predictions, as well as the role of university partnerships in accelerating AI adoption. This episode was recorded live at the Microsoft stand during the Digital Health Festival 2026, held at the Melbourne Convention and Exhibition Centre in May 2026, as part of a series of conversations captured across the event. Key Takeaways 🛡️ Governance and cybersecurity are foundational for AI deployment in healthcare, and a dedicated committee is needed to ensure safe use of digital tools ⚙️ Real-world AI success starts with addressing repetitive and administrative tasks for staff and clinicians, using agents like help desk and policy management tools 👨‍⚕️ Clinician and staff buy-in is critical. Adoption depends on early engagement and solving actual pain points 📊 AI in clinical workflow includes initiatives like triaging GP referrals and predicting ED wait times, always as a support tool, not a replacement for clinicians 🎓 Building AI literacy, continuous training, and partnerships with universities are essential for capability uplift and safe technology integration Timestamps 00:00 - Introduction & Episode Setting 00:28 - Overview of Eastern Health 01:35 - Practical AI applications 02:51 - AI agents & support tools 03:57 - Importance of clinical buy-in 05:33 - Governance & cybersecurity foundations 06:30 - AI use case—triaging referrals 08:31 - Justifying AI adoption in public health 10:02 - Automating clinical notes & admin 11:16 - Multi-pronged strategy & advice 12:02 - Lessons for healthcare leaders Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Jacqueline Leeds, CEO of Rauland Australia and New Zealand, Vickie Knight, General Manager for Clinical Services at Rauland Australia and New Zealand, and a panel including Robin Mann, Chief Digital Information Officer at Monash Health, Richard Taggart, CEO of eHealth NSW, Jayne Barclay, National Director of Healthcare Platform at St Vincent's, and Emily Mailes, Executive Vice President at Optimum Healthcare IT. Recorded live during the Healthcare Leaders Breakfast with Rauland Australia and New Zealand in Melbourne, the conversation brings together some of Australia's most experienced digital health leaders for an honest discussion about what it actually takes to deliver technology that works in a real clinical environment. The panel covers the realities of implementing healthcare technology from strategy through to execution, including the importance of co-designing with clinical teams, navigating legacy infrastructure, managing stakeholder engagement, and dealing with the resource constraints that shape what is achievable. The conversation also explores how organisations can build a compelling business case, ensure measurable benefits are realised, and scale innovation without losing sight of patient care. Key Takeaways 🧩 Enterprise thinking is essential for managing complex healthcare tech environments, particularly integrating new solutions into legacy systems 👩‍⚕️ Clinical workflow mapping, including workarounds, is crucial for successful technology deployment and co-design with clinicians 💸 Investment in digital innovation must balance legacy system costs and future benefits, requiring creative funding solutions and engagement with financial leaders 📞 Standardising processes, such as critical consumer escalation pathways, improves safety and user experience 🔍 Focus on defining and measuring the actual problem solved by technology, ensuring real value and operational impact for healthcare staff and patients Timestamps 00:00 - Event introduction and context 03:10 - Jacqueline Leeds on Rauland's platform approach 09:59 - Vickie Knight on execution challenges in healthcare 17:31 - Panelist intros and real-world project examples 28:54 - Innovation, investment, and budget barriers 41:43 - Final advice for healthcare leaders Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch sits down with Martin Moszczynski, CEO of Olinqua, to explore the evolution of hospital communications technology in Australia. They dig into the real-world challenges of moving away from pagers to smartphones, the infrastructure decisions that come with that shift, and what it takes to modernise communications across an entire hospital workforce. Martin shares insights from Olinqua's large-scale projects in Victoria, discussing the practicalities of tech adoption, the importance of system integration, and why the focus needs to be on frontline staff rather than patient-facing solutions. The conversation also touches on the tension between legacy systems and modern platforms, the role of AI in software development, and how real-time location technology is opening up new possibilities for workflow improvement and patient transfer logistics. This episode was recorded live during the Digital Health Festival 2026 in Melbourne, Australia and shares a deep-dive conversation captured at the event. Key Takeaways 📱 Hospitals are transitioning from aging pagers to smartphones for greater capability, integration, and reliability 🔄 Tech upgrades are often driven by infrastructure maturity and end-of-life legacy systems, not just a desire for new tech ✨ Modern solutions centralise multiple workflows: emergency alerts, task management, and mobile duress onto a single platform 👩‍⚕️ The main focus is improving staff experience, convenience, and freeing up time for direct patient care 📍 Real-time location technology is a major area of investment, enabling efficient asset and patient tracking for workflow innovation Timestamps 00:00 — Introduction and setting 00:29 — Olinqua’s current projects 01:17 — Pagers vs smartphones in hospitals 03:13 — Reasons for upgrading communications tech 05:55 — Recent deployment examples 08:51 — Staff centricity vs patient centricity 12:34 — Impact of AI and easy-to-create software 15:55 — Olinqua’s priorities: location tech and innovation Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, recorded live at the Digital Health Festival 2026 (DHF26), Peter Birch speaks with Kai Van Lieshout, CEO and founder of Lyrebird Health, and Dr Ray Boyapati, Chief Clinical Officer at Lyrebird Health and a practising gastroenterologist at Monash Health. The discussion explores the evolution of Lyrebird Health's AI-driven tools for clinicians, the importance of clinical involvement in product design, and the rapid adoption of AI across Australian general practice. Kai and Ray also unpack what's driving this shift in attitude among clinicians, many of whom were previously wary of new digital health tools, and why this generation of AI is proving different. The conversation covers approaches to maintaining safety and clinical rigour while meeting increasing demand from clinicians. It also looks ahead to where clinical AI may be heading next, from ambient documentation to decision support, and what that means for the future of patient care, clinical workflows, and the relationship between doctors and patients. Key Takeaways 🤖 Lyrebird Health’s AI tools have been made freely available to most Australian GPs, significantly increasing adoption among clinicians. 🩺 Embedding practising clinicians like Dr Ray Boyapati within the Lyrebird team ensures clinical rigour and relevance in product development. 🏥 Clinicians are more willing to adopt technology that demonstrably improves their workflow, as seen with AI-powered medical scribe tools. 🚦 Rapid AI adoption in healthcare brings risks, making deliberate, safety-focused implementation essential. 🌏 The timing of AI integration in healthcare is critical, shaping future clinical practice and patient care. Timestamps 00:00 - Episode and guests' introduction 00:40 - Lyrebird Health’s mission and product updates 01:39 - Team growth and bringing on Dr Ray Boyapati 03:12 - Dr Ray Boyapati’s background and experiences 04:38 - Chief Clinical Officer responsibilities 07:08 - Clinician technology adoption and impact Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch joins Dr Seref Arikan, Technical Lead at Ocean Health Systems, for a conversation that spans continents, with Peter joining from Australia and Dr Arikan speaking from London, to explore one of the most ambitious digital health initiatives the world has seen. Together, they unpack what it really means to unify health data across 26 nations and half a billion patients, and why the European Health Data Space is about far more than just technology. Dr Arikan walks through the landscape of health data standards, from HL7 FHIR to openEHR, and explains why having no shortage of standards does not automatically translate to interoperability at scale. The conversation also explores the EHDS's ambition to put patients firmly in control of their own health data and what that looks like in practice across dozens of different legislative and cultural environments. There is also a thoughtful discussion on the role of artificial intelligence in digital health, why this generation of AI is better understood as a skill than a tool, and what it means to be an AI-native clinician in a world where large language models can be as misleading as they are useful. The discussion also looks at Australia's SPARKED initiative and the lessons it offers for Europe, how feedback loops can prevent costly mistakes in large-scale health IT projects, and why stakeholder collaboration remains the hardest and most important part of getting any of this right. Key Takeaways 🗂️ EHDS is a major European Union initiative aimed at creating a unified framework for health data use and exchange across member states. 🌍 The project’s biggest challenge is coordinating communication and collaboration between a vast range of diverse stakeholders, including patients, clinicians, health systems, payers, and regulators. 🔗 Standards such as HL7 FHIR, OpenEHR, SNOMED CT, and others play a central role, but aligning on which to use across the EU remains a complex, ongoing process. 🤝 Fast and efficient stakeholder feedback loops, as demonstrated by the OpenEHR Clinical Knowledge Manager and Australia's SPARKED project, are critical to prevent costly missteps in developing compliant solutions. 🤖 Artificial intelligence is viewed as a skill to amplify human capability rather than a replacement for stakeholders; good data is essential for effective AI use in healthcare. Timestamps 00:00 - Introductions & speaker roles 00:30 - Dr Seref Arikan career journey 02:54 - What is the European Health Data Space? 04:40 - EHDS and health data standards 07:27 - EHDS objectives & patient focus 10:44 - Challenges of implementation 15:12 - The role of feedback & communication 19:21: AI’s role in health data projects 26:22: Reflections on Australia’s SPARKED project 32:46: Ocean Health Systems updates Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, guest host Dr Max Mollenkopf sits down with Graham Denyer, GP and Medical Director at Tend, a hybrid digital and physical primary care provider operating across New Zealand. Together they unpack what it really takes to redesign general practice from the ground up, and why getting it right matters more than ever. Graham walks through how New Zealand's capitated funding model shapes the day-to-day reality of general practice, and why the blended model of government subsidy and out-of-pocket costs creates both opportunities and real tensions for patients and providers alike. The discussion also touches into how Tend has built a fully integrated care model that brings together digital technology, telehealth, and physical clinics in a way that feels seamless for patients and clinicians. There is also a candid look at the role of data and AI in lifting the quality of clinical records, how open notes are changing the relationship between patients and their care teams, and why benchmarking clinician performance across a large network is uncomfortable but necessary. The episode also digs into Tend's approach to equity, particularly the work being done to improve access and outcomes for Māori and Pacific communities, and why well-designed digital tools can close gaps rather than widen them. Since the recording of this episode, Tend has announced it is entering into an agreement to purchase Green Cross 'The Doctors' (pending shareholder approval). This network of 65 clinics across New Zealand will roughly triple Tend's footprint, and will see Māori iwi becoming one of the largest shareholders. More information can be read in Tend's press release here. Key Takeaways 🧑‍⚕️ Capitated Funding Model in NZ The New Zealand primary care funding model is based on capitation, with a blend of government funding and patient co-pays, driving unique incentives and challenges. 🌐 Integrated Digital & Physical Care Tend combines digital platforms and bricks-and-mortar clinics, allowing for unified health records and seamless patient journeys across online and in-person services. 📈 Data, AI, and Open Notes Tend leverages AI for scribing and standardising clinical records, open notes for patient transparency, and centralised data to drive quality and continuity across care teams. 🌏 Equity and Access Initiatives Specific strategies are in place to improve primary care access for Māori and Pacifica communities, with representation at the board level and targeted service design. 👩‍🔬 Multidisciplinary, Team-Based Care Tend’s model supports distributed care teams, drawing on nurses, nurse practitioners, and pharmacists, positioning the GP as a team leader rather than sole provider. Timestamps 00:00 - Introduction 02:03 - New Zealand’s capitation model 07:11 - Hybrid physical and digital clinics 12:55 - Unified technology/app experience 13:59 - Right channel, right care approach 21:15 - Telehealth workforce and flexibility 25:46 - Pricing, co-pays, and structure 28:54 - Data quality and AI scribe 44:12 - Clinical benchmarking and open data 54:59 - Māori and Pacifica health equity 01:03:21 - GP productivity and team-based care Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Dr Max Mollenkopf sits down with Steven Lu, co-founder and medical director at EverLab. The conversation explores the evolution of primary care through EverLab's preventative and personalised health model. Topics include data consolidation, patient empowerment, healthcare branding, and the role of technology in general practice, as well as the nuances around preventative testing such as whole-body MRI. Steven and Max dig into the real challenges of building a healthcare model that puts prevention first, from navigating the complexities of Medicare funding and GP identity to scaling clinical excellence across a growing network of clinicians. They also get candid about the longevity medicine hype, what good medicine actually looks like in this space, and why behaviour change is just as important as clinical advice. Key Takeaways ✨ The role of data consolidation: Everlab collects patients’ health records, empowering both clinicians and patients with consolidated, accessible data to support personalised preventative care. 🔄 Primary care branding and evolution: The decision to avoid “general practice” branding is discussed, highlighting how patient perceptions and government funding models shape engagement and commercial viability. 🤝 Patient engagement and experience: High-quality, engaging customer experience is positioned as essential for behaviour change, increased trust, and long-term continuity of care. 💻 Technology as a driver: Technology, from patient interfaces to clinical audit tools, streamlines high-quality care and creates scalable models beyond traditional GP practices. 🧪 Preventative testing and consent: Discussion of commercially popular preventative tools like whole-body MRI, with a focus on appropriate use, informed consent, and aligning clinical outcomes with business models. Timestamps 00:00 - Meet Everlab: mission & approach 04:41 - Consolidating health data for care 06:09 - Target audience and shifting focus 08:38 - Rethinking general practice branding 13:09 - Longevity & preventative care models 17:20 - Defining functional & integrated medicine 21:51 - Preventative care—systemic challenges 27:50 - Consumer experience in healthcare 35:18 - Quality, speed, cost trade-offs 40:05 - Scaling and standardising clinical care 57:34 - Preventative tests: whole body MRI 01:09:04 - Aligning commercial and clinical outcomes Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Brendan Tang and Peter Rady from Medicity. Together, they discuss EVE, a digital health platform improving maternity care, supporting parents, and optimising outcomes in the crucial first 2,000 days of life. The discussion covers the strategic framework behind early childhood health, the ways technology can enhance communication between hospitals and clinicians, and how feedback from both clinicians and families drives EVE's development. They also explore the real-world impact of the platform, including how one Melbourne hospital reduced maternal hypertension and hyperemesis admissions by 50%, the economic case for early intervention, and why getting the first 2,000 days right has consequences that reach well beyond the maternity ward. The conversation also touches on the importance of building support networks that extend beyond the mother, and the challenge of scaling digital solutions equitably across communities. Looking further ahead, Brendan and Peter R share their vision for what prevention-focused perinatal care could look like at a state and national level. Key Takeaways 🍼 Focusing on the first 2,000 days, from conception to age five, can transform a person’s lifelong health and reduce social and economic burdens. 📱 EVE delivers hospital-curated information, communication tools, and community support directly to parents via a mobile app, improving engagement and health outcomes. 🏥 Maternity hospitals using EVE have seen up to a 50% reduction in maternal health admissions from early intervention based on remote monitoring and direct messaging. 🤝 EVE adapts and evolves based on ongoing feedback from parents, clinicians, and healthcare systems to address real-world needs. 🌏 The next steps for EVE involve expanding beyond individual hospitals to state and country-wide implementations to maximise impact. Timestamps 01:03 - Medicity’s evolution and focus 02:21 - The “First 2,000 Days” strategy 03:44 - Tools to improve early years 06:07 - Brain development importance 12:19 - Hospital outcomes with EVE 16:46 - Community and loneliness support 19:38 - Appointment and immunisation tools 22:33 - Building based on feedback 28:03 - Scaling EVE state and nationwide Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch sits down with Dan Burke, Managing Director at Magentus, and Ben Richardson, CEO at Labflow, for a wide-ranging conversation about the state of pathology in Australia and the broader Asia-Pacific region. With half a billion pathology tests processed in Australia every year and a workforce of only 2,500 pathologists, the sector is under significant pressure. Dan and Ben unpack what that means for labs trying to modernise without disrupting the critical services that clinicians and patients depend on every day. The discussion covers the growing role of artificial intelligence in diagnostic settings, exploring where AI is already delivering practical value and where human oversight remains non-negotiable. The episode also digs into the challenge of legacy technology, making the case for incremental, modular modernisation over risky large-scale overhauls that can put operations at risk. Beyond the technology, the conversation explores how consumer expectations are reshaping pathology, from the direct-to-consumer testing boom across Asia-Pacific markets to the rise of genomics and personalised medicine. Key Takeaways 🔬 The pathology sector in Australia faces a significant workforce shortage and increasing test complexity, putting pressure on digital transformation in labs 🧩 Incremental modernisation and interoperability are addressed as more practical than full system replacements for pathology lab infrastructure 🧑‍⚕️ AI in diagnostics is positioned as a support tool for clinicians and administrative workflows, rather than replacing human experts 🌏 Consumer-driven demand, particularly in APAC markets like India and Malaysia, is accelerating digital adoption and expectations for health data access 🧬 The falling cost of genomics and genetics is setting the stage for personalised preventive healthcare and more targeted diagnostics Timestamps 00:00 - Introductions & episode overview 00:54 - What is Magentus? 01:55 - The origin of Lab Flow 03:48 - The pathology landscape in 2026 08:42 - Fragmentation & technology challenges 13:58 - Incremental modernisation explained 17:38 - Interoperability & complexity in labs 19:05 - Role of AI in laboratory services 25:57 - Social perspectives on AI in healthcare 29:25 - Genomics, personalisation, and the future Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Paula Stephenson (Executive Director of Clinical Excellence, Mercy Health), Bianca Todd (Improvement Innovation Advisor, Western District Health Service), The Hon. Victor Dominello (CEO, Future Government Institute), and Dan Michelson (CEO, RLDatix). The conversation explores the evolving landscape of healthcare compliance, workforce management, and digital transformation across the health sector. It also examines the practical impact of AI and emerging technologies on healthcare delivery, organisational change, and patient care. The discussion highlights the growing importance of accessible and meaningful data in improving quality, safety, and patient outcomes, alongside the challenges organisations face when modernising legacy systems and fragmented workflows. Speakers reflect on the role of interoperability, digital maturity, and leadership in shaping more connected healthcare environments, while also examining how AI is influencing decision making, workforce planning, and service delivery. The episode also delves into the cultural side of technology implementation, including change fatigue, clinician engagement, and the importance of building values-driven teams that can support long-term transformation. This episode was recorded at the RLDatix Connected Health and Care Summit for Asia Pacific in 2026, capturing discussions from healthcare leaders and technology innovators during the event. Key Takeaways 💡 Patient-centred care is the focus of digital and AI innovation in healthcare. 💡 Transitioning from paper to digital systems brings both challenges and opportunities for compliance, efficiency, and workforce management. 💡 Change management and team engagement are crucial for successful technology adoption in clinical environments. 💡 Breaking down data silos is essential for harnessing the full value of AI in healthcare. 💡 Organisational values and a customer-obsessed approach drive better outcomes in healthcare technology projects. Timestamps 00:00 – Peter Birch: Episode and event introduction 00:42 – Paula Stephenson, Executive Director, Clinical Excellence, Mercy Health 07:57 – Bianca Todd, Improvement Innovation Advisor, Western District Health Service 16:08 – The Hon. Victor Dominello, CEO, Future Government Institute 21:29 – Dan Michelson, CEO, RLDatix Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Melvin Chen, CEO and founder of Care GP, about the evolving role of automation and artificial intelligence in primary care administration. The conversation digs into the very real administrative pressures facing Australian GP clinics today and how Care GP is working to address them in practical, measurable ways. Melvin walks through the development and growing uptake of Care GP's products, Samantha and Veronica, sharing firsthand insights into how these tools are being received by practices on the ground. Their discussion also explores broader themes around workforce efficiency, technology adoption, and what it truly means to build technology that fits the way clinics actually work. The episode further explains why AI-driven admin solutions are becoming an essential part of the future of general practice in Australia. Key Takeaways 💡 Administrative costs are a significant burden in healthcare, making up to a third of overall spending; automating these processes leads to major efficiency gains. 💡 Care GP’s solutions, particularly Samantha for document processing and Veronica for voice automation, are being rapidly adopted, with customer demand driving product focus. 💡 Clinics have realised direct workforce cost savings—up to $55,000 per year at mid-sized sites—by automating document management tasks. 💡 The conversation highlights that technology is not about replacing staff, but about redeploying people to higher-value tasks and enabling practice growth. 💡 Customisation for medical workflows and continuous user feedback are essential for the successful implementation of AI-based admin tools in healthcare. Timestamps 00:00 - Introduction & Care GP recap 02:11 - Admin burden in primary care 05:06 - Launch and adoption of Samantha 14:05 - IT budget vs workforce savings 22:41 - Veronica voice agent demonstration 31:07 - What's next for Care GP Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dr Catherine Skellern, Dr Nancy Cibotti and Dean Mills about the adoption and impact of Heidi Health technology in clinical and community health settings. The conversations cover clinician-driven implementation, reducing administrative burden, and transforming the way healthcare professionals engage with patients and families. The discussion explores how AI documentation tools are reshaping daily clinical workflows, relieving the cognitive load that has long contributed to burnout and attrition across the sector. From the experiences of a consultant paediatrician to insights from a US-based Chief Medical Information Officer and a community services technology leader, the episode draws on a breadth of perspectives to examine what responsible, effective AI adoption looks like in practice. This episode was recorded at Heidi Unlocked in Melbourne, Australia and features a selection of conversations Talking HealthTech captured during the event with healthcare professionals, clinicians and technology leaders. Key Takeaways 🔹 Clinician-led adoption of technology is critical for effective implementation in healthcare settings. 🔹 AI scribes like Heidi can reduce documentation burden and cognitive load for clinicians and social workers. 🔹 Technology enables healthcare providers to focus more on patient interaction and less on paperwork. 🔹 Addressing privacy and risk assessment is essential when implementing AI in healthcare. 🔹 Grassroots demand from users can accelerate the adoption and scaling of new digital tools. Timestamps 00:00 - Peter Birch: Introduction 00:36 - Dr Catherine Skellern, Child Development Network 06:30 - Dr Nancy Cibotti, Heidi Health 10:27 - Dean Mills, Anglicare Victoria Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Simon Taylor Cross, Chief Commercial Officer, and Dr Daniel Stiglitz, Director & Co-Founder at Atidia Health. Together, they explore the realities of perioperative care today, including the challenges created by variability in pre-surgery patient management and what that means for both patient safety and system performance. The conversation looks closely at how Atidia Health’s Patient Optimiser Platform (POP) uses clinical decision support and AI to identify risk earlier, support more consistent care, and help clinicians make better-informed decisions without disrupting existing workflows. It also unpacks what it actually takes to implement technology in real hospital settings, from change management and clinician engagement to aligning stakeholders across complex health systems. Along the way, the episode highlights a broader question facing healthcare today: how can we reduce preventable harm while systems grow more complex and clinicians face increasing pressure? This discussion offers practical insights into the intersection of clinical practice, digital health, and real-world implementation, highlighting how smarter, evidence-based approaches can support safer and more reliable patient outcomes. Key Takeaways 🔍 Variability in preoperative care leads to inconsistent patient outcomes, with a significant proportion of complications being preventable 🤝 Embedding clinical expertise with technology and commercial strategy is essential for building effective solutions like POP ⚙️ POP is designed to work within existing healthcare workflows, ensuring support rather than disruption for clinicians and staff 💡 Early identification and intervention using data-driven decision support can prevent adverse events and system inefficiencies 🚀 Effective change management, cross-disciplinary partnerships, and clear return on investment are critical for successful technology adoption in health settings Timestamps 00:01: Introductions & Atidia Health overview 03:23: Preventable complications in perioperative care 09:57: Example: Patient risk identification with POP 12:29: Integrating technology with clinical workflows 16:35: Role and limits of AI in healthcare 25:43: Large-scale implementation & change management 32:28: Lessons in partnership for healthcare leaders Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Shelley Thomson, Co-Founder and Director of the Patient Experience Agency and host of the Consumer Health Partnerships podcast. They explore what genuine consumer engagement looks like in healthcare and digital health, why it is often missing, and how organisations can move beyond basic feedback towards meaningful, ongoing partnerships with patients and consumers. The conversation unpacks the gap between how healthcare is designed and how it is actually experienced, highlighting how patients move across multiple services and touchpoints while systems often remain siloed. Peter and Shelley discuss why many digital health solutions still miss the mark by focusing on workflows and technology rather than lived experience, and why honest, open feedback is both essential and difficult to capture in practice. They also examine the difference between consultative feedback and true collaboration, and why engagement must be continuous rather than treated as a one-off activity. This episode offers a grounded look at how healthcare organisations can build consumer engagement as a core capability, creating more connected, effective care that better reflects what matters most to the people it serves. Key Takeaways 🧑‍🤝‍🧑 Consumer engagement is about genuine partnership, not just surveys or one-off feedback. 🧭 Building organisational capability is needed—consumer engagement is an ongoing practice, not an add-on. 🌏 Digital health solutions often focus on workflows or tech and miss the lived experience of patients. 🔑 Honest feedback requires safe environments for open conversations with all stakeholders. 🗺️ Patient journey mapping helps identify real issues that sit between services, not just within them. Timestamps 00:00 - Introduction 01:12 - Shelley Thomson’s background & role 02:21 - Defining consumer engagement 04:02 - Why it’s often missing 06:16 - Measuring what “good” engagement is 09:30 - Recruiting the right people 13:12 - Common challenges in engagement 18:05 - How to start: practical strategies 19:59 - Real-world example: dementia journey 22:35 - About Consumer Health Partnerships podcast Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Jakomi Mathews, founder and CEO of Goto.health, about the role of technology in improving price transparency, payment workflows, and access to healthcare services for both patients and clinics across Australia The conversation explores how gaps in pricing visibility and payment processes continue to shape patient behaviour and clinic operations, and why these challenges persist despite broader conversations around health system reform. The discussion delves into the origin story behind Goto.health and the real-world experiences that highlighted the need for a more transparent and predictable approach to healthcare payments. It also examines the growing impact of affordability pressures on patients, including delayed care and the risk of bill shock, as well as the operational inefficiencies faced by clinics in managing cancellations, no-shows, and inconsistent cash flow. Beyond these challenges, the episode looks at how digital payment models inspired by other industries can streamline booking and payment processes across different care settings. It also considers broader implications for the healthcare ecosystem, drawing on insights from both Australian and international approaches, and highlights emerging innovations that aim to create a more connected, efficient, and patient-centred healthcare experience. Key Takeaways 🩺 Price transparency and accessibility remain major barriers to healthcare; nearly 50% of Australians delay or cancel care due to affordability 💳 Goto.health uses a model similar to Uber for healthcare payments, guaranteeing clinic payments and reducing cancellations or no-shows 📈 The current healthcare SaaS booking incumbents are still only capturing a small fraction of medical appointments in Australia 🦷 The Australian healthcare landscape has significant cost variance, especially in dental care, driving some patients to seek treatment overseas 🌏 Regulatory trends are pushing for mandated price transparency, both in Australia and in the US, influencing Goto.health’s roadmap Timestamps 00:00 – Introduction & background 00:47 – Goto.health origin story 02:05 – Clinic workflow challenges 03:18 – Price transparency impact 07:41 – Out-of-pocket healthcare costs 12:02 – Benefits for clinics and patients 15:13 – Goto.health’s product in action 18:07 – Scaling the model & group implementations 21:08 – Payment integrations and industry challenges 23:29 – Roadmap and international expansion 25:45 – Market context and platform growth Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Tim Ferris, Vice President of Healthcare Practice for Intersystems, Dr Tom Kelly, CEO and co-founder of Heidi Health, and Hal Wolf, President and CEO of HIMSS, about the evolving role of technology, particularly artificial intelligence, in addressing challenges in healthcare delivery, data integration, and system efficiency. The conversation explores how real-world pressures such as workforce strain, rising demand, and fragmented systems are shaping the way technology is adopted across healthcare. It looks closely at what makes digital tools succeed in practice, from easing clinical workflows to improving access to meaningful data, and why many past solutions have struggled to deliver on their promise. The episode also dives into the growing impact of AI in clinical settings, including its role in reducing administrative burden and supporting better decision-making. Alongside this, it examines the importance of trust, patient expectations, and the need for systems that are not only innovative but practical, reliable, and built to support care where it matters most. This episode was recorded during HIMSS 2026 in Las Vegas and features conversations Talking HealthTech had on the expo floor with industry leaders and innovators. Key Takeaways 🧑‍⚕️ Technology’s evolving role: AI and large language models are poised to transform healthcare delivery by addressing supply and demand imbalances and supporting frontline clinicians. 🔑 Practical implementation challenges: Real-world adoption depends on solving specific clinical problems, ensuring seamless data aggregation, and focusing on user-friendly tools. 💸 Funding and adoption incentives: Different healthcare systems (such as the NHS vs the US) adapt AI and technology for cost, efficiency, and clinician satisfaction, affecting the pace and nature of adoption. 🤝 Data, trust, and usage: The growth of agents and AI in healthcare introduces new complexities around data ownership, patient trust, and security, requiring new ways to manage access and responsible use. 🌏 Innovation across the industry: Global perspectives sync on the value of integrating AI into workflows, from documentation to communication, showing both opportunities and hesitations among clinicians and patients. Timestamps 00:00 - Peter Birch: Episode intro 02:56 - Tim Ferris, Vice President of Healthcare Practice, Intersystems 15:17 - Dr Tom Kelly, CEO & Co-Founder, Heidi Health 23:36 - Hal Wolf, President & CEO, HIMSS 39:42 - Peter Birch: Episode wrap-up Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dr Rowland Illing, Chief Medical Officer for Amazon Web Services, about how cloud technology is reshaping healthcare and what that means for the people working within it. They explore the rapid rise of AI and software agents, and how these tools are beginning to change the daily experience for clinicians, patients, and health system operators. They unpack AWS’s dual role as both a global cloud provider and an increasingly active contributor to healthcare solutions, sharing practical examples from health systems and life sciences organisations around the world. The discussion also looks at how infrastructure decisions made today are enabling new models of care, from streamlining administrative workflows to improving how patients access and navigate services. The conversation offers a grounded look at where healthcare is heading, what is already changing behind the scenes, and how technology can support better, more human-centred care when applied with purpose. This episode was recorded during the HIMSS26 conference and captures the latest conversations and innovations at the intersection of healthcare and cloud computing. Key Takeaways 🧬 AWS underpins global healthcare and life sciences, supporting drug discovery, health systems, and tech vendors worldwide 💻 AI and cloud services enable faster, more scalable solutions in drug discovery, imaging, and genomics 🔗 Modular, standards-based services like AWS HealthLake and HealthOmics foster interoperability and innovation for vendors and clinicians 🤖 The emergence of AI agents is automating admin tasks, streamlining scheduling, patient interactions, and clinical workflows 🙋 Patient education and transparency around AI use remain essential to build trust and improve care delivery Timestamps 00:00 – Episode intro & guest overview 01:16 – AWS’s healthcare ecosystem role 05:21 – AI in drug discovery and life sciences 07:27 – Modular services: HealthLake, Imaging, HealthOmics 12:22 – AI agents in patient engagement & admin 18:10 – Human element: clinicians and patient care 21:01 – AI, uncertainty, and patient education 27:16 – Advice for CIOs, CTOs, and next steps Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, recorded live at HIMSS26, Peter Birch sits down with Troy Kennedy, AVP of Client Partner Technology at Solventum, to explore the evolving role of clinical coding and the growing impact of AI in healthcare. The discussion unpacks how clinical coding underpins care quality, funding models, and system performance, while tracing its journey from manual processes to advanced, technology-enabled workflows. The conversation also dives into the practical application of AI, including how automation is being used to support clinical documentation, improve data accuracy, and ease workforce pressures. It also examines the importance of governance, local context, and human oversight in ensuring AI delivers meaningful and safe outcomes. Drawing on real-world experience, the episode highlights Solventum’s work with hospital systems and offers insight into how health organisations can approach digital transformation in a way that balances innovation with accountability. This episode was recorded during the HIMSS26 conference, capturing industry conversations and innovations showcased at the event. Key Takeaways 🛠 Clinical coding is the digital language of health, vital for accurate patient care and health system management 🤖 AI and machine learning are transforming clinical coding, enabling automation while retaining the need for human oversight 📈 Clinical Document Improvement (CDI) enhances record accuracy, ensuring care is properly reflected and measured 💡 Solventum's 360 Encompass platform combines coding, CDI, and quality management for scalable hospital outcomes 🔑 Strategic adoption requires trusted partners, regulatory compliance, and understanding the local healthcare landscape Timestamps 00:00 Introduction & Troy’s background 01:35 What is clinical coding? 03:50 Evolution of technology in coding 05:59 Clinical Document Improvement explained 09:04 Solventum’s AI tools at HIMSS 11:22 360 Encompass platform overview 13:19 AI's impact on clinical coding roles 15:37 Recommendations for health systems 18:56 Key focus areas for Australian healthcare Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Sean Walker, CTO of Alcidion, about the role of AI in healthcare software development, the architecture behind Alcidion’s Miya Precision platform, and how thoughtful AI adoption is helping improve outcomes for both clinicians and patients. The conversation explores how healthcare software is evolving, from the importance of getting foundational architecture right through to building systems that can scale and adapt as clinical needs change. They also unpack how AI is being used in practice, not just as a clinical support tool, but as a way to accelerate development, streamline workflows, and enhance the way software is designed and delivered. Along the way, the discussion highlights the balance between speed and responsibility, the growing role of regulation, and why keeping clinicians involved remains critical to building trust in AI-driven systems. This episode offers a grounded look at where AI is making a real impact today, and what it takes to build healthcare technology that is both innovative and safe. Key Takeaways 🚀 Building strong software foundations is essential for scaling and integrating advanced capabilities like AI and large language models. 💡 Distinct uses of AI exist: both in software development processes and as clinical decision support tools. 👥 Keeping humans in the loop is critical for maintaining trust and reliability in clinical AI applications. 🛠️ Skills like context engineering and agentic workflows are becoming necessary, beyond simple prompt engineering. 🌐 Registered and codified AI tools, such as Alcidion’s concept detection, enable more robust clinical data and contribute to improved patient outcomes. Timestamps 01:12 — Introduction to Alcidion and Sean’s role 03:06 — Approaching platform architecture in healthtech 06:30 — Disruptive AI capabilities and transformations 10:22 — AI’s impact on software development workflow 19:49 — Outcomes for clinicians and patients 23:48 — TGA certification and concept detection 28:09 — Human-in-the-loop for clinical AI 34:08 — Future-ready software developer skills Check out the episode and full show notes on the Talking HealthTech website. If you’re enjoying the show and want access to exclusive healthtech discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/solo_shownotes. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Dr Max Mollenkopf is joined by Dr Tom Kelly to unpack the evolution of Heidi, an AI-powered clinical documentation tool, from its early experimentation in general practice to its growing presence across health systems globally. The conversation traces the realities of building in digital health, including early missteps, product pivots, and the challenge of finding meaningful product-market fit in a complex and highly regulated environment. The discussion goes beyond surface-level AI hype to examine how tools like Heidi are being shaped by real clinical workflows. It explores the practical challenges of integrating with existing practice management systems, navigating regulatory frameworks across different regions, and competing in an increasingly crowded international market. There is also a focus on the rise of AI-powered clinical scribing, the role of large language models, and how these technologies are changing the day-to-day experience of clinicians. Alongside the technical and commercial considerations, the episode reflects on broader questions facing the sector, including safety, interoperability, and the cost of scaling AI in healthcare. It also looks ahead to emerging use cases such as real-time evidence retrieval and patient-facing applications, offering a grounded perspective on where AI is delivering value today and where it may have the greatest impact in the future. Key Takeaways ✨ Product evolution and lessons learned Heidi started as a triage and workflow automation tool and shifted focus to clinical AI scribing in response to market needs and advancements in AI models. 💬 Integration and interoperability challenges Integrating with practice management systems remains complex and highly dependent on regional vendors and technical standards, highlighting the ongoing struggle for efficient interoperability in healthcare. 🌍 Global competition and expansion Heidi's growth strategy and competition vary by country, with different primary competitors in Australia, the UK, and North America, and a keen focus on clinician-centric product development. 🛠️ Regulation and medical device territory AI-based clinical tools like Heidi must constantly reassess their compliance with evolving software as a medical device rules, which differ across international markets. 🤝 Feedback-driven design Heidi’s freemium model enabled rapid feedback loops from clinicians, shaping product features and spurring adoption in both individual practices and enterprise hospital deals. Timestamps 00:00 Heidi’s origins and early pivots 03:37 Traction and barriers to product adoption 09:01 Pivot to AI-powered scribing 14:11 Drivers of Heidi’s growth and market position 18:56 Competitors in each market 22:45 Evidence product launch and vision 29:17 Software as a medical device, regulatory lines 37:37 Relationships with PMS providers 44:16 Interoperability barriers and national health records 52:13 The cost of AI in clinical tools 54:40 Expanding to communications and voice products 57:32 Consumer-facing applications and future directions 59:59 Will AI replace clinicians? -------- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Kate Ebrill, Grahame Grieve, Dr Chris Moy, Dr John Lambert, Sandra Cook, Dr Jill Freyne, Professor Brett Sutton, and Professor Mark Braunstein about data standards, information exchange, and implementation challenges in Australia’s digital health sector. The discussion explores the Sparked Initiative and its co-design approach to developing national standards, with a focus on creating consistent, secure, and meaningful ways to share health information. The episode also examines what it takes to move from policy into real-world implementation, including the role of infrastructure, vendor engagement, and support for different parts of the health system. Emerging technologies such as AI and FHIR are considered in the context of improving data quality, enabling interoperability, and shaping how health information is created, shared, and used. Across the conversation, contributors provide insights from clinical practice, technical architecture, and national strategy, offering a grounded view of the opportunities and challenges ahead as Australia continues to build a more connected and effective digital health ecosystem. This episode was recorded at the Sparked Community co-design workshops in Hobart, an event dedicated to accelerating the creation and development of national FHIR standards for health information exchange in Australia. Key Takeaways ✨ Nationally aligned data standards are essential for enabling safe and scalable digital health innovation across Australia, with implementation and policy alignment now the main focus 💬 Sparked focuses on co-design, ensuring data standards are fit for purpose for all Australians through direct engagement with clinicians, consumers, industry, and government 🤝 The need for high-quality, standardised data is becoming more urgent as AI adoption increases; clean inputs lead to more reliable outputs 🚀 Infrastructure like HealthConnect Australia and a national FHIR repository are being developed to support ecosystem-wide adoption 🔄 Tasmania is positioned as an effective testbed for state-scale implementation due to its system structure, highlighting a path for broader national rollout Timestamps 00:00 – Kate Ebrill, Sparked Lead: Event introduction and national objectives 03:26 – Grahame Grieve, HL7 FHIR product director: A history and outlook on FHIR development 04:54 – Dr Chris Moy, Clinical Co-lead: Clinician and consumer engagement 05:25 – Dr John Lambert, Chief Clinical Information Officer, Tasmania: State-scale implementation 06:25 – Sandra Cook, Connected Care, ADHA: National implementation infrastructure 07:33 – Dr Jill Freyne, Amazon Web Services: Industry implementation momentum 08:14 – Professor Brett Sutton, CSIRO Health: Real-time data for clinicians and patients 09:23 – Grahame Grieve: Patient empowerment and AI 10:15 – Professor Mark Braunstein: The global context and FHIR adoption -------- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch sits down with Emma Hossack, CEO of the Medical Software Industry Association (MSIA), to unpack the often overlooked role of software in keeping Australia’s healthcare system running. The conversation explores how MSIA represents and supports the organisations building the digital infrastructure behind everyday care, and why their work is more critical than most people realise. Peter and Emma dive into the origins and purpose of MSIA, its growing influence on health software policy, and how it is helping shape the governance of emerging technologies like artificial intelligence. They also discuss the increasing weight of regulation, the tension between compliance and innovation, and the funding challenges facing local software providers. The discussion offers a practical look at the people and systems working behind the scenes, and why stronger collaboration between government, industry, and clinicians will be essential for the future of digital health in Australia. Key Takeaways 💡 Over 95% of Australian healthcare operates on MSIA member platforms, making their work foundational to the sector. 🔗 MSIA acts as a bridge between industry and government, shaping and supporting health software policy and regulation. 🧑‍💻 Artificial intelligence in health tech is a major focus, with MSIA developing a voluntary code for unregulated products and leading industry-wide collaboration on AI governance. 📊 Regulatory compliance demands have increased significantly, with some software providers now spending up to 80% of their effort on meeting these requirements. 🤝 MSIA facilitates collaboration, networking, and knowledge sharing through events, monthly member sessions, matchmaking, and support for overcoming industry roadblocks. Timestamps 00:01 — Introduction to MSIA 04:00 — Industry impact and membership 07:00 — COVID-19 response and digital prescribing 12:41 — AI in healthcare and MSIA’s voluntary code 19:40 — Regulation vs. innovation in development 26:11 — Funding, training, and recent challenges 38:37 — Upcoming priorities and activities Links and Resources: The MSIA Voluntary Guide on responsible use of AI - Read More Here The MSIA 2025 Productivity Brief to Government - Access Here -------- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Casey Going, founder of MBSPro and a rural GP, about the evolving landscape of general practice and the growing role of artificial intelligence in healthcare. The conversation explores the operational pressures facing rural clinics, including workforce shortages, financial constraints, and the realities of delivering care outside metropolitan areas. It also unpacks how technology is being used in real clinical settings, from streamlining administrative tasks to supporting patient triage and improving Medicare billing processes. Broader themes around practice sustainability, recruitment, and the shift towards larger, more specialised clinics are examined, alongside the opportunities and challenges that come with adopting new digital tools. The episode offers a grounded look at how innovation is shaping primary care today, and what the future may hold for practice owners navigating a rapidly changing environment. Key Takeaways 🩺 Operational pressures drive tech adoption: Rural clinics face significant recruitment and financial challenges, making technology and AI tools essential for streamlining processes and reducing overhead. 🤖 AI enhances efficiency, not replaces staff: Technology is being implemented to reduce cognitive load and repetitive tasks among staff, allowing people to focus on more value-adding activities, not eliminating jobs. 💸 Medicare funding misconceptions: Medicare offers rebates, not free care; financial sustainability for clinics requires careful billing and operational strategy as margins remain tight. 🏥 Future of general practice: Practices are likely to become larger and more specialised, with AI assistance and a shift toward two tiers of clinics—ultra-lean bulk billing models and comprehensive, tech-enabled fee-for-service clinics. 👥 Practice ownership advice: Aspiring owners should seek mentors beyond general practice and embrace technology and business principles from other industries for sustainable operations. Timestamps 00:00 - Introduction & guest background 03:53 - Rural practice operational pressures 07:01 - Balancing clinical care, innovation, and sustainability 09:24 - AI implementation examples 14:11 - Medicare funding & misconceptions 16:41 - Predicted future clinic models 19:21 - Accreditation burden & compliance 23:16 - Financial sustainability of clinics 31:18 - Practical advice for practice owners 33:37 - Upcoming MBS Pro features ________ Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dan Wijeratne, founder of MyGPMPtool (MGT), and Genevieve McLauren-Lee, a registered nurse and practice manager at My Medical Services Australia. The discussion explores how patient demographics vary across clinics and the evolving role of technology in general practice. It also covers structural changes in care planning within Australian healthcare, along with practical strategies to improve patient engagement and clinician efficiency. The episode unpacks how patient-centric care, effective communication tools, and the balance of business and medicine are shaping sustainable health practices. Key Takeaways 🩺 General practice faces diverse patient demographics and challenges 🕒 Technology enables faster, more meaningful consultations without compromising patient interaction 📝 Structural changes in care planning emphasise patient-centric, team-based approaches 🤝 Effective patient engagement depends on meaningful communication and tailored tools 💼 Sustainable practice requires tools balancing clinician efficiency, patient experience, and business demands Timestamps 00:00 Introductions & practice overview 03:12 Responsive, innovative general practice 06:02 Technology's role in patient-GP interaction 07:24 Chronic disease vs. preventative care 12:24 Health cues and brief assessments 14:48 Structural healthcare changes in Australia 21:41 Technology supporting patient experience 26:06 Balancing patient, clinician, and business needs ________ Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Lars Borup, Clinical Manager at Dedalus, and Andrew Mitchell, Paramedic Clinical Consultant for Australia and New Zealand, about the growing issue of ambulance ramping and the pressures facing paramedics and emergency departments. They discuss the human and operational impacts of patients waiting outside hospitals, and the complex factors driving congestion, from changing social structures to system bottlenecks. The conversation also explores digital solutions for streamlining patient handovers, including real-time data sharing, electronic patient care records, and coordinated care pathways. Drawing on both local experiences and international models from Europe, Lars and Andrew highlight how improved communication between pre-hospital care and hospitals can reduce delays and optimise patient flow. They also show how connecting with primary care providers supports better outcomes across the wider health system. This episode highlights how technology, workflow improvements, and integrated care can transform emergency services. Key Takeaways 🔄 Growing demand in healthcare leads to complex ambulance ramping and bed block challenges in Australia and globally 👨‍⚕️ Secondary triage and alternate care pathways are being developed to reduce hospital load 📱 Real-time electronic patient care records enable hospitals to prepare more effectively for incoming patients 🤝 Seamless communication and integrated data sharing between paramedics, hospitals, and primary care are critical for efficient transitions 🚑 Structured digital tools support paramedics in decision-making and workflow, leading to improved patient safety and quality Timestamps 00:00 — Speaker introductions 05:19 — Why not just add resources? 07:47 — Is ramping just shifting the block? 10:23 — Transition and handover points 12:23 — Real-time electronic records in Denmark 17:26 — Pre-arrival notification in Australia 26:15 — Digital support tools for paramedics 28:40 — Unified ED and ambulance workflow 32:49 — Addressing ambulance ramping: Communication -------- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, guest host and clinician Dr Max Mollenkopf is joined by Cliffe Hodgkinson, co-founder of Updoc, to explore the rapidly evolving world of telehealth and digital healthcare in Australia. The discussion dives deep into how Updoc is reshaping access to primary care, using technology to streamline patient intake, triage, and workflow management while maintaining robust clinical governance. The episode also examines the challenges and opportunities of building a digital health business, from recruiting and engaging clinicians with flexible work models to navigating economic pressures and policy changes. The conversation explores patient expectations in the digital age, the practical realities of delivering online consultations, and the ways digital platforms can complement traditional GP services. Cliffe and Max explore what drives patient adoption, how friction points in traditional clinics are being addressed, and what the future may hold for hybrid models of care that blend online and in-person consultations. Key Takeaways 🩺 Updoc offers flexible, on-demand telehealth for routine and urgent care across Australia, focusing on accessibility for rural and time-poor patients. 🔗 Incremental innovation and listening to user feedback drive continuous improvements in patient intake flows, data integration and care delivery. 👨‍⚕️ Doctors are attracted by hyper-flexible work arrangements, supporting clinicians returning to work and those balancing multiple roles. ⚖️ Updoc prioritises clinical governance, developing frameworks for patient safety, credentialing, and collaborating with Patients Australia on digital health standards. 💡 Telehealth complements, but doesn’t replace, in-person care, offering new pathways for multimodal, hybrid healthcare delivery in Australia. Timestamps 00:00 – Updoc introduction & mission 00:05 – Updoc's formative experiences 06:47 – Incremental innovation at UpDoc 14:30 – Clinician engagement & workforce 16:49 – Clinical governance approach 22:02 – Accessibility focus: rural/time-poor 29:30 – The future of telehealth vs. traditional care 38:53 – Potential for hybrid & triage models 44:03 – Patient impact story _________ Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Louise Shardey, CEO of Adeney Private Hospital, and William Hadden, Managing Director for Oneview ANZ. The conversation explores how a new private hospital in Melbourne is approaching digital transformation, patient-centred care, and compliance with national standards. It highlights how collaboration between hospitals, clinicians, and technology providers is shaping integrated and seamless patient experiences. Topics covered include the hospital’s “zero out-of-pocket” model, the use of real-time digital tools at the bedside, strategies for reducing waste and improving efficiency, and how technology can support both clinical workflows and compliance requirements. The discussion also examines how data, analytics, and continuous feedback are applied to inform clinical decisions, enhance patient journeys, and design systems and processes that align with patient needs while meeting regulatory standards. Key Takeaways 🌱 Starting a private hospital from scratch enables reimagining processes, workflows, and patient engagement, focusing on reducing waste and improving integration. 🤝 Collaboration between technology vendors and hospital teams is crucial to achieve seamless data integration, improve workflow, and keep the patient at the centre. 📊 Compliance with Australian healthcare standards drives innovation by creating guardrails that help ensure safety, efficiency, and high-quality care without stifling creativity. 💡 Digital solutions such as integrated bedside technology, digital rounding, and plans for a digital whiteboard aim to empower patients and staff, support compliance, and enhance patient autonomy and communication. 🔗 Continuous evaluation and improvement of digital infrastructure supports scalable success and ensures that adopted technologies genuinely meet clinical and patient needs. Timestamps 00:00 - Welcome and guest introductions 01:05 - Adeney Private Hospital foundations 03:21 - Oneview overview and partnership 04:39 - Designing systems from scratch 07:17 - Integrating tech at the bedside 13:29 - Compliance, data capture, and patient involvement 18:41 - The impact of technology on patient outcomes 24:14 - Digital whiteboards, real-time evidence, and workflow 32:49 - What’s next for Adeney and Oneview -------- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dr Heidi Baker, an emergency specialist and paediatrician at Podhealth in New Zealand. The episode explores the intersection of clinical practice, digital health adoption, and technology-driven approaches to supporting neurodiversity and developmental paediatrics across New Zealand. Dr Heidi Baker shares her journey as a clinician and business owner, including her transition from emergency medicine to paediatrics and her experiences in setting up a tech-enabled health service. She also discusses her adoption of AI scribe solutions to improve clinical documentation and strengthen patient connections. The conversation dives into the challenges of balancing hands-on patient care with running a private practice, offering honest insights into delegation, workflow, and the emotional demands of generalist medicine. The episode also provides an in-depth look at how digital tools can transform the consultation room, allowing clinicians to spend more time engaging with patients and less on administrative tasks. Key Takeaways 🌏 Combining emergency and paediatric care can broaden a clinician’s skillset and approach to teamwork. 🧑‍💻 Setting up a digital health business requires clinicians to delegate non-clinical tasks, leverage tech platforms, and trust others with complementary skills. 💡 AI scribe technology is enhancing patient-clinician interaction, reducing admin burden, and enabling better capture of non-verbal cues and clinical details. 📝 Transparent communication and consent processes support the adoption of AI documentation tools in clinical practice. 🔒 Trust, data control, and careful selection of tech vendors are essential for upholding patient confidentiality and clinician confidence in digital solutions. Timestamps 00:02 – Dr Heidi Baker's background and roles 00:49 – Paediatrics and neurodiversity focus 01:13 – Skills from emergency medicine 03:17 – Starting a business as a clinician 04:13 – Choosing technology stack 06:49 – Delegating and managing capacity 07:48 – AI scribe adoption journey 09:51 – Transition and patient communication 11:47 – Benefits and workflow changes 13:49 – Impact on patient care and non-verbal cues 16:18 – Advice for clinicians starting with tech 18:47 – Balancing tech trust and regulation -------- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Julie Hoare, VP and Regional General Manager for APAC, Angela Ryan, Lead Healthcare Executive for APAC, and Amita Malik, Senior Director and Health Sciences Product Manager at Oracle Health and Life Sciences. Together, they explore the evolution from Cerner to Oracle Health and the addition of Oracle Health Life Sciences, highlighting how these changes are shaping clinical trials, healthcare research, and patient care in Australia. The conversation examines the challenges facing clinical trials, including fragmented systems, slow recruitment, and complex regulatory processes, and how data and AI are being used to address these issues. The episode also covers the practical application of AI, the importance of trust and governance in digital tools, and the future direction of Oracle Health and Life Sciences in the region. Key Takeaways 🧩 Fragmented healthcare and research data remain a barrier to efficient clinical trials and patient outcomes, highlighting the need for unified platforms. 🤖 AI and analytics are being used to automate patient-trial matching, improve data quality, and accelerate research outcomes. 📊 Leveraging existing EHR data can transform organisations from record-keepers to research-ready institutions, facilitating faster drug development. 💡 Building trust in AI adoption is essential, emphasising the role of clinician validation and evidence-based implementation. 🌏 Oracle Health is actively collaborating with industry and government to advance the safe, effective use of AI and unified data in health. Timestamps 00:00 – Introductions & episode overview 03:23 – Challenges in clinical trials in Australia 07:54 – The evolution from Cerner to Oracle Health 12:59 – AI’s role in healthcare data & trials 18:06 – Clinical and practical use cases of AI 19:56 – Building trust in AI and digital tools 25:20 – AI Centre of Excellence and future directions --------- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Steve Gomes, Executive Director at Rauland Australia and New Zealand. They discuss the evolution of Rauland’s concentric care platform and how it has been integrated into a variety of healthcare environments. The conversation explores critical communication, optimising clinical workflows, and strategies for implementing technology in both new and existing hospital facilities. Peter Birch and Steve Gomes also discuss data-driven approaches to enhancing patient outcomes and operational efficiency across hospitals and aged care. They dive into real-world examples of how Rauland’s concentric care platform reduces delays, improves patient flow, and supports staff, giving listeners an inside look at the practical impact of digital transformation in healthcare. This episode was recorded virtually, following up from a previous in-person interview at Rauland’s offices. Key Takeaways: 🩺 Integrating multiple systems for streamlined clinical workflows, reducing silos in hospital settings 📱 Rauland’s Reach messaging solution manages mission-critical alerts and closes communication loops 🏥 Technology adapts to existing hospital infrastructure to bring visibility and operational improvements 📊 Data from digital journey boards helps reduce patient length of stay and optimise resource allocation 🌏 Enterprise thinking supports consistency and scale across hospital networks, benefiting support and cybersecurity Timestamps: 00:00 – Introduction & context 00:39 – Concentric care platform updates 02:04 – Rauland’s platform overview 03:10 – Mission-critical messaging 06:21 – Clinical workflow and emergency department example 08:25 – Deploying technology in established hospitals 11:54 – Impact in rehab and aged care 14:07 – Emergency department operations 16:33 – Importance of uptime and reliability 17:16 – Enterprise thinking across hospital networks 19:01 – Economies of scale with deployment 20:17 – Roadmap for Rauland in 2026 22:17 – Advice for hospital decision makers -------- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealth.tech/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dr. Mina Baumgarten, Head of Business Process and Care Innovation at Vivantes, Dr Dennis Rausch, Chief Medical Officer at Dedalus, and Vinod Seetharaman, CMIO for ANZ at Dedalus. The conversation examines the challenges and strategies involved in large-scale digital health transformations, highlighting the long-standing partnership between Vivantes and Dedalus. It also explores the implementation of electronic medical records, the shift from traditional vendor relationships to collaborative transformation partnerships, and how lessons from Europe can inform Australia’s digital health journey. The discussion provides insights into interoperability, digital maturity, workflow optimisation, and the use of AI to support clinicians. It highlights real-world examples of successes and challenges, demonstrating approaches to building sustainable, adaptable, and effective digital health systems. Key Takeaways 🚀 Digital transformation relies on strategic, collaborative partnerships rather than basic buyer-vendor relationships. 🏥 Unifying multiple hospital sites under one digital system boosts scalability and efficiency. 🧩 True interoperability requires integrating numerous IT platforms to support complex care environments. 🤖 AI and automation are being used for clinical decision support, monitoring, and enhancing patient safety. 📊 Rigorous evaluation of digital and AI solutions is essential, prioritising real-world demand, measurable benefits, and strategic alignment. Timestamps 00:00 — Introduction 01:17 — Vivantes health system overview 04:40 — Dedalus' long-term partnership history 09:06 — Key elements of digital infrastructure 17:53 — Interoperability challenges in Australia 20:48 — AI and automation use cases 25:17 — Innovation implementation standards -------- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Paul Eleftheriou, Principal and Co-Lead of Digital Health at Nous Group, and Rhonda Morton, Australian Director for Strategy and Partnerships at Streamliners, about the role of clinical pathways in modern healthcare. The conversation explores what clinical pathways are, why they are important, how they interact with technology like medical records, e-referrals, and AI tools, and how they can address inefficiencies and improve patient and clinician experiences across Australia. The discussion also dives into the challenges of translating evidence into practice, the impact of fragmentation in the health system, and the critical role of workforce engagement, leadership culture, and patient-centred design. The conversation provides practical insights into how clear, collaborative clinical pathways can reduce clinician burnout, promote health equity, and create a foundation for safe, smart digital innovation. It examines how evidence-based pathways interact with technology such as electronic medical records, e-referrals, and AI tools, and explores strategies to overcome system fragmentation while improving consistency, efficiency, and patient-centred care across healthcare settings. Key Takeaways ✨ Clinical pathways standardise care, providing consistent, evidence-based guidance for clinicians and supporting a seamless patient journey across fragmented health systems. 🤝 Integrating clinical pathways with digital tools improves communication, reduces inefficiencies, and helps prevent patients from falling through the cracks in a federated healthcare environment. 📉 Pathways can address “hidden taxes” on the system, such as unnecessary tests and duplicated processes, unlocking both cost savings and safer care. 👩‍⚕️ Effective pathways reduce clinician burnout by delivering point-of-care tools that streamline decision-making, and must be co-designed with both workforce and patient needs in mind. 🤖 Solid foundational systems are needed before leveraging advanced technologies like AI, ensuring that any innovations support, rather than overwhelm, clinicians and patients. Timestamps 00:00 — Introduction 00:36 — What are clinical pathways? 04:49 — Clinical pathways analogy: restaurants 06:09 — Pathways as patient journeys 07:42 — Digital’s role and “filling the cracks” 12:09 — Inefficiencies and hidden taxes 16:58 — Interoperability vs. care pathways 24:12 — Clinician burnout and enabling workforce 28:04 — AI, tech foundations, and implementation 41:20 — Future directions for Streamliners -------- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch and Rebecca McBeth from HiNZ speak with Hon. Tracey Martin, Darren Douglass, Debbie Hughes, and Alex Kemp about digital health innovation and challenges in New Zealand. This episode explores the latest developments in digital health and aged care in New Zealand, recorded during Digital Health Week in Christchurch, hosted by Health Informatics New Zealand (HiNZ). The discussion covers the digital transformation roadmap for Health New Zealand, highlighting how technology, clinical leadership, and inclusive design are shaping the future of care. The episode examines the challenges and opportunities in residential aged care, including workforce pressures, funding reforms, and the practical use of AI and digital tools to support frontline staff. The evolving role of HiNZ within the health sector is explored, including efforts to foster cross-sector collaboration, drive innovation, and provide long-term governance. The conversation captures insights from industry leaders and practitioners, offering a comprehensive view of New Zealand’s approach to digital health transformation, grounded in practical, human-centred strategies. Key Takeaways ✨ The future of aged residential care in NZ faces both political and practical challenges, with technology positioned to streamline processes and enable more human-centred care. 🧠 Co-design and direct involvement of disabled people in digital health solutions is crucial; early engagement helps address accessibility and diversity in technological development. 💼 Health New Zealand’s ten-year digital investment plan focuses on stabilising infrastructure, modernising platforms with AI and automation, and ultimately transforming clinical care and patient access. 🤝 Building trust and breaking down silos in healthcare are priority strategies for HiNZ, fostering connection and collaboration across the health sector. 👥 Leadership, change management, and digital upskilling initiatives are central to delivering sustainable transformation for NZ’s health workforce and systems. Timestamps 00:00: Introduction 00:43: Hon. Tracey Martin - Aged Care Association, NZ 07:27: Darren Douglass - Acting Chief Information Technology Officer, Health NZ 17:42: Debbie Hughes - Chief Executive, NZ Disability Support Network 22:05: Alex Kemp - Director of Engagement/CEO, HiNZ -------- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Carmela Sergi, CEO of the Care Economy CRC, Amanda Caples, Victoria's Chief Scientist, Jeff Malone, CEO of the Aikenhead Centre for Medical Discovery (ACMD), and Trang Nguyen, CEO and Founder of SeeTreat, about the intersection of digital health, innovation, and commercialisation in Australia. The conversations explore how health technology is designed, implemented, and scaled in real care settings, with a focus on patient outcomes, workforce realities, and practical adoption. The episode includes in-depth discussion on the future of the care economy and how co-design and end-user involvement are driving more effective, compassionate, and practical solutions. The discussion also dives into the emerging role of quantum technology in healthcare, strategies for translating research into real-world products, and how cross-sector collaboration can accelerate home-grown innovation. This episode was recorded during the ANDHealth Unfiltered 2025 event in Melbourne, Australia, and features several discussions that highlight evolving trends and front-line experiences in Australian healthtech. Key Takeaways 🧑‍🤝‍🧑 The Care Economy CRC focuses on integrating technology and data to uplift productivity and outcomes across aged care, disability care, early childhood education, and more, with a major emphasis on co-design and workforce involvement. 🤝 Effective health innovation requires collaboration among government, academia, and industry, with models like ACMD and event conveners like ANDHealth driving partnerships. 📉Technology uptake in healthcare faces barriers including workflow integration, clinician overload, and the risk of unintended consequences, making co-design with end users critical to success. 🦠 Quantum technologies and advanced analytics are emerging as significant contributors to research, service delivery, and patient outcomes, with Victoria positioning itself as an ecosystem leader. 💊 Translation from research to commercialisation is improving in Australia, but ongoing focus on ecosystem navigation, workforce engagement, and industry partnerships remains essential. Timestamps 00:00 – Introduction 00:28 – Carmela Sergi, CEO, Care Economy CRC 08:34 – Amanda Caples, Victoria’s Chief Scientist 16:34 – Jeff Malone, CEO, ACMD 26:37 –Trang Nguyen, CEO & Founder, SeeTreat -------- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with others working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dr Paul Deffley and Nick White from Alcidion about their new handbook on improving patient flow within healthcare systems. The conversation explores why the handbook has been released now, its intended audience, and how its concepts can support leaders and clinicians in enhancing the movement of patients through hospitals. The discussion examines the current pressures facing hospitals, including rising patient demand, workforce challenges, and system inefficiencies, and considers why traditional approaches to patient flow are no longer sufficient. Lessons from other industries are explored, highlighting how principles such as systems thinking and Lean methodology can be adapted for healthcare. The episode emphasises the combination of real-time data, organisational culture, and continuous improvement as central to creating safer, more efficient, and patient-centred hospital systems. Key Takeaways ✅ Patient flow is more than implementing digital solutions—real change requires cultural and behavioural transformation within health organisations ✅ Real-time, system-wide visibility is critical for effective patient flow management and making data-driven decisions ✅ Adopting approaches from other industries, like Lean principles, must be tailored to the unique clinical and operational environment of healthcare ✅ Measuring a broad range of indicators beyond standard KPIs (e.g., length of stay, outliers, medically ready to discharge) provides better insights and guides improvement ✅ Practical actions like shop floor engagement and prioritising system-wide visibility can drive immediate and meaningful change Timestamps 00:00 – Introduction 00:47 – Who the handbook is for and its purpose 01:33 – Why address patient flow now 02:41 – The importance of system-wide visibility 03:39 – Practical tools from the handbook 05:29 – Comparing healthcare to other industries 07:52 – Customising industry methods for clinical environments 08:57 – Differentiating patient flow discussions from electronic patient records 10:46 – The challenge of demonstrating return on investment in patient flow initiatives 14:30 – Rethinking metrics for measuring success in patient flow 17:27 – Actions health leaders can take today 19:01 – Actionable advice for immediate implementation 20:25 – How to access the handbook -------- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Pete Williams, CTO of Tyro Health. The episode explores the evolution of healthcare payments, including the transition from Medipass to Tyro Health and the latest trends in digital wallets. It also covers the practicalities of surcharging, regulatory changes, integrated payment solutions, and the potential impact of technologies like stablecoin and PayTo on medical payments for clinics and patients in Australia. Peter and Pete break down what these changes mean for clinics of all sizes, from day-to-day operations to long-term strategy. They discuss how seamless payment experiences can improve efficiency, reduce errors, and enhance patient satisfaction, while also highlighting the risks and challenges practices face in a fast-moving digital payments landscape. The conversation offers practical insights, real-world examples, and a forward-looking view of where healthcare payments are heading. Key Takeaways 💳 The shift to digital wallets has reshaped payments in healthcare, with over 90% of card-present transactions now happening via Apple Pay, Google Pay, or similar options. 🔁 Surcharging remains a significant consideration for clinics, with around 40% of medical businesses enabling it, though regulations may change. 📲 Integration between payment systems and practice management platforms is now common, driving efficiency with over 70% of clinics automating their payment and reconciliation workflows. 🪙 Emerging payment innovations such as programmable money and advanced bank-to-bank systems like PayTo have the potential to change how recurring and complex healthcare payments are managed. 🏦 Less than 35% of overall healthcare payments are processed through Medicare, making integration with private insurers and funders increasingly critical for clinics. Timestamps 00:00 – Introduction 00:31 – Changes since Medipass and acquisition by Tyro Health 01:32 – Payment technology experiences in healthcare 02:46 – Growth of the Tyro Health team 03:18 – Clinic perspective on payments 04:36 – Impact of digital wallets 05:39 – Clinic decisions and recent regulatory changes 07:22 – Surcharging rules for debit vs credit cards 08:04 – Balancing payment convenience for patients 08:43 – Percentage impact of payment costs on clinic margins 10:03 – Integrating payments with practice management systems 10:52 – Automation and three-way matching in clinics 12:29 – Approaches to optimising payments 13:53 – Programmable money, stablecoin, and use cases 15:46 – Payment innovation and health system challenges 17:01 – Distributed autonomous organisations 17:21 – PayTo, direct debit, and recurring payments 20:37 – Integrating more funders and improving patient experience 22:29 – Wrap up and resources -------- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Associate Professor Colman Taylor and Alasdair Godfrey from HTANALYSTS about the evolving landscape of health technology assessment in Australia. The conversation explores how regulatory change, patient engagement and real-world evidence are reshaping the way new technologies are assessed, funded and adopted. It also examines the challenges health tech companies face when bringing innovation to market in Australia and across international settings. They share practical insights into what these changes mean for innovators, clinicians and policy-makers navigating an increasingly complex system. This episode looks at how value is defined beyond the limits of clinical trials. It also highlights why patient experience and practical implementation are becoming increasingly important in decisions about health technology. Together, these insights offer a grounded and timely perspective on the forces shaping the future of Australian health technology. Key Takeaways 🔍 The "valley of death" is a significant hurdle for Australian health tech innovators, where promising technologies struggle to secure funding and market access. 💡 Health Technology Assessment (HTA) frameworks are adapting to consider new dimensions such as equity, patient-centred outcomes, and system impact, beyond traditional cost and clinical effectiveness. 👥 Patient engagement is increasingly recognised as critical, with patients now actively involved in advisory boards and decision-making processes, offering perspectives beyond those of clinicians. 📊 Real-world evidence is helping to fill gaps left by clinical trials, providing insight into system readiness, implementation feasibility, and outcomes for diverse populations. 🌏 International policy changes, particularly from the US and UK, are influencing Australia’s HTA processes and impacting access to innovative therapies for patients. Timestamps 00:00:00 – Introduction 00:02:05 – Overview of HTANALYSTS and their purpose 00:03:26 – The “valley of death” 00:05:56 – Explaining Health Technology Assessment 00:07:09 – Traditional metrics vs. evolving HTA frameworks 00:08:33 – Government reviews in HTA 00:10:46 – The role of patient engagement and inclusion in HTA 00:12:29 – Application of patient engagement 00:14:10 – Real-world evidence: its role and impact 00:16:27 – Faster access, data barriers, and implementation challenges 00:18:21 – Agility in assessment processes 00:20:09 – Examples of flexibility in healthcare guidelines 00:22:26 – What innovators can do now 00:23:47 – MFN policy changes in the US 00:26:07 – HTANALYSTS’ role as middlemen bridging stakeholders 00:27:15 – Lessons about collaboration, evidence, and early alignment 00:29:06 – Importance of implementation 00:29:55 – Future directions -------- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dominique Powis, Chief Technology Officer at Infomedix, Dr John Lambert, Chief Clinical Information Officer for the Department of Health Tasmania, and Dr Jill Freyne, Health Industry Lead at Amazon Web Services. They discuss the practical applications of artificial intelligence in healthcare and explore its real-world operational impact. The conversation also includes insights from attendees during a live Q&A session, offering a unique opportunity to hear questions and challenges directly from healthcare professionals and technology leaders. The panel dives into real-world use cases of AI, including diagnostics, predictive analytics, improving patient outcomes, and boosting administrative efficiency. They also examine the critical importance of governance, privacy, and practical implementation when integrating AI into everyday clinical workflows. This episode was recorded live at AWS in Sydney, Australia, and is supported by Infomedix, providing an up-close look at how healthcare AI is being applied in local and global contexts. Key Takeaways ⭐ Clear problem definition, high-quality data, and context-specific solutions are crucial to successful AI applications in healthcare 🤖 Predictive AI currently offers proven impact in areas such as diagnostics and early detection, while generative AI introduces unique challenges 🧑‍⚕️ Human-centred design, usability, and workflow integration are critical to successful technology adoption and patient benefit 🔒 Privacy, compliance, and ethical guardrails must evolve with technological advancements, particularly in data handling and patient confidentiality 🌏 Sustainability, change management, and continuous improvement are essential considerations in deploying and scaling AI across the health ecosystem Timestamps 00:00 – Introduction & event overview 02:00 – Panellist introductions & AI use cases 06:35 – AI pattern recognition benefits 08:39 – Sniff test for viable AI solutions 10:23 – Administrative AI applications 12:45 – Impact opportunities: patient & clinician 14:28 – Administrative vs clinical AI focus 15:35 – Evidence and business cases for ambient scribes 20:06 – Guardrails and governance in AI 22:35 – Change management for AI rollouts 26:30 – Practical advice: North Star vs shiny distractions 32:09 – Audience Q&A: patient privacy, data use 37:39 – Use of AI in culturally diverse aged care settings 44:06 – AI risks, safety, technical guardrails 48:11 – Sustainability and long-term impact ---------- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with a panel of healthcare experts, including Stephanie Hodgson, physiotherapist, health project manager and industry PhD candidate at ConsultMed; Dr Shoma Dutt, paediatric gastroenterologist and senior staff specialist at the Children’s Hospital at Westmead; Dr Matthew Lam, GP and clinical advisor to ConsultMed at Riverstone Family Medical Practice; Charlie Winstanley, general manager of cardiovascular at Guy’s and St Thomas’s NHS Foundation Trust; and Dalia Croxton, senior project manager for digital health and business systems at Mater Group. The conversation dives into the evolving role of advice and guidance (A&G) models in shaping patient outcomes, clinician workflows, and healthcare access across Australia and the UK. The panel discusses practical benefits, such as reducing wait times, improving triage, and supporting GPs to manage complex cases more confidently. Gain insights into how digital referral pathways and emerging technologies like AI are changing the way specialists and primary care providers collaborate. This episode also highlights lessons learned, the importance of leadership and culture, and the challenges that remain in making A&G work effectively for both clinicians and patients. Key Takeaways 👩‍⚕️ Advice and guidance (A&G) allows GPs and primary care providers to obtain timely specialist input without formal referrals, helping address outpatient waitlists and geographical inequities in access to care. 🚀 Examples from paediatrics, mental health, endocrinology, and other specialties show A&G resolves a significant proportion of referrals, keeping patients managed in primary care or redirecting them to more suitable services. 🌏 Both Australian and UK health systems are implementing A&G at scale, with New South Wales and Queensland adopting statewide models and the NHS seeing significant appointment diversion, reducing waiting times and improving resource use. 🤝 Effective A&G relies on streamlined workflows, bi-directional communication between primary and specialist care, clear referral criteria, and support for GPs as central care coordinators. 🤖 The future of A&G may include multidisciplinary expansion, integration with allied health, and advanced technology such as AI to improve efficiency and access for patients—while ensuring the focus remains on better outcomes and equity. Timestamps 0:00 – Introduction 1:18 – Stephanie Hodgson defines advice and guidance 3:02 – Dr Shoma Dutt shares real-world impacts in paediatric gastroenterology 5:32 – Dr Matthew Lam describes case studies where A&G adds value and boosts equity 9:54 – Stephanie Hodgson discusses the impact of data and equity 13:01 – Dr Shoma Dutt on developing a statewide referral criteria 16:43 – Charlie Winstanley talks about A&G adoption 23:11 – Panel consensus on key ingredients for scaling A&G: leadership, technology, education, making it frictionless for GPs, and measuring impact 33:07 – Dalia Croxton on A&G transparency for patients 35:20 – Charlie Winstanley and Stephanie Hodgson explore future directions 40:21 – Dr Matthew Lam on keeping patient outcomes at the centre ------- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Nalaka Withanage, CEO and co-founder of Data Capture Experts, the organisation behind the Digital Health Platform DC2Vue. The discussion explores the fragmentation of data in healthcare and the importance of longitudinal care records. They also examine the evolving role of digital health platforms compared to traditional EHRs, along with the opportunities and challenges associated with artificial intelligence and data governance in healthcare innovation. Dive into the practical steps healthcare organisations can take to build strong data foundations, improve interoperability, and create workflows that truly support person-centred care. The conversation also goes beyond the hype around AI, examining how real value emerges only when technology is underpinned by complete, accurate, and context-rich data. Key Takeaways 🗂️ Data fragmentation in healthcare is a core challenge, often caused by the use of multiple, siloed systems across various care settings. 👩‍⚕️ Longitudinal care records provide a continuous, patient-centred view across different healthcare touchpoints, improving care coordination and outcomes. 🔑 Foundational data quality and integration are essential for enabling advanced analytics, artificial intelligence adoption, and workflow optimisation. 🔒 Privacy, consent management, and security, using principles like zero trust, must be embedded in digital health platforms to balance innovation with safety. 🚀 To unlock the full value of AI in healthcare, organisations should focus on strong data foundations, process-oriented thinking, and workflow automation before layering in advanced technologies. Timestamps 00:00:00 — Introduction 00:01:25 — Why data fragmentation persists in healthcare 00:02:54 — What is a longitudinal care record 00:03:59 — Highlighting benefits of longitudinal health records 00:05:08 — Differences between Digital Health platforms and traditional EHRs 00:07:38 — The role of AI in digital health 00:11:12 — Balancing innovation with privacy, security, and governance 00:14:04 — Key advice for healthcare CIOs on leveraging data and AI 00:15:14 — The roadmap for DC2 View and trends in virtual care and remote patient monitoring ——— Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Leon Young, CEO and Founder at Cogniss, and Dr Frank Iorfino, Associate Professor at the Brain and Mind Centre, University of Sydney. The discussion focuses on no-code health technology platforms, digital mental health solutions, and the challenges and opportunities in delivering predictive and preventative healthcare, particularly in youth mental health. The episode covers Cogniss' evolution, the role of digital and predictive tools in healthcare systems, and real-world applications in clinical research and practice. The conversation offers insights into how health professionals can use no-code platforms to build, refine, and scale digital solutions, the importance of personalisation in mental health care, and the ways predictive analytics can identify risks and support early intervention. It also examines the barriers to scaling innovation in health systems and how collaborative approaches are helping to bridge the gap between pilots and broader implementation. Practical examples of digital health tools in action are highlighted, from apps supporting youth mental health to predictive solutions for conditions such as sepsis and chronic illness. Key Takeaways ✨ No-code technology enables health professionals and researchers to build, maintain, and scale digital health solutions more efficiently, reducing development costs and barriers to market entry. 🤝 Effective prediction and early intervention in healthcare, particularly mental health, require accessible digital solutions that can personalise care, track outcomes, and help prevent illness escalation. 📱 Real-world applications, such as using wearables and health data integration for predictive models, are being developed for youth mental health and chronic conditions like cancer and autoimmune diseases. 🔗 The challenge of delivering digital therapeutics at scale stems from complex procurement, a lack of clear ownership in health systems, and the need for unified infrastructures that support solution interoperability and patient data control. 🌏 Initiatives like Ripple aim to support priority populations and address gaps in digital health by building a catalogue of evidence-based solutions targeted to specific health challenges, such as women’s health and youth mental health. Timestamps & Main Topics 00:00 Introduction 01:08 Leon Young introduces himself and Cogniss 02:57 Dr Frank Iorfino shares his experience in youth mental health and digital solutions 04:08 Discussion on the importance of early intervention 06:21 The vision for predictive tools 08:28 Dr Frank Iorfino explains the Mind Your Mind app 10:54 Researcher challenges and the value of no-code platforms 13:01 Adapting no-code solutions beyond white-labelled apps 14:09 Growing the platform through demand-driven development 17:03 The need for infrastructure that can deploy multiple digital solutions 19:49 Areas of highest potential for predictive healthcare technologies 20:36 Examples of predictive health projects 22:12 Dr Iorfino expands on why youth mental health is a pressing priority 24:51 Barriers to scaling predictive and preventative healthcare solutions 26:11 Developing a marketplace approach to better match innovations 30:37 Closing remarks and how to connect with Cogniss ---- Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch sits down with Brad Gwyther, Principal Consultant at Imprivata, to explore the evolving landscape of secure access and identity management in clinical settings. The conversation focuses on the New Zealand healthcare ecosystem while highlighting trends and challenges that resonate globally. Brad and Peter discuss the daily struggles clinicians face with password management, the risks of weak access controls, and the impact of inefficient authentication on both patient safety and clinical workflow. They also examine modern approaches to secure access, including passwordless authentication, biometric logins, single sign-on, and mobile device management. These solutions can streamline clinical workflows while maintaining rigorous security and meeting audit requirements. The discussion also delves into practical lessons for implementing authentication solutions across desktop and mobile environments, addressing the complexities of shared workstations, roving staff, and multiple applications. This episode was recorded live at the Imprivata booth during HiNZ Digital Healthcare Week in New Zealand, providing listeners with real-world examples of how hospitals are modernising access management to improve efficiency, accountability, and patient care. Key takeaways 🔑 Password management and the shift towards passwordless authentication are key concerns in healthcare, due to multiple system access requirements 🩺 Implementing secure, efficient authentication methods that can help clinicians provide better patient care without interruption 🛡️ Security needs to be balanced with ease of access, tailored to different workflows and physical locations within healthcare facilities 📱 Mobile device management and secure shared device usage are becoming increasingly important as clinical mobility grows 🌏 The drive towards efficient, secure access is a global issue, with maturity and practices varying across organisations, but a common goal shared worldwide Timestamps 00:00 – Introduction 00:50 – Brad Gwyther explains his role at Imprivata 01:25 – Needs of Imprivata’s customers in New Zealand 02:52 – Balancing security and ease of use in clinical authentication 04:01 – Passwordless authentication and ongoing challenges 05:55 – Implementation process 07:18 – Integrating clinical applications and systems 08:36 – Mobile device management and traceability 09:44 – Global challenges in secure access for healthcare 11:15 – Innovations in authentication and aligning tech with clinical workflows ___ Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this audio-only episode of Talking HealthTech, Dr Max Mollenkopf, a Newcastle GP and practice owner, speaks with Tim Doyle, founder and CEO of Eucalyptus, about the evolution and future of primary care in Australia. The discussion explores Eucalyptus’s digital health model, how it is changing patient experiences, supporting clinicians, and connecting with traditional general practice. The conversation covers key challenges facing healthcare today, including continuity of care, regulatory considerations, clinician engagement, and the shifting expectations of patients in a digital era. They share candid insights on scaling digital clinics, balancing technology with human connection, and the opportunities and limitations of hybrid care models. This episode offers practical perspectives on how digital and traditional care can work together, the evolving role of the GP, and what the next generation of Australian healthcare may look like. Key Takeaways 🩺 The rise of digital-first clinics is changing how patients interact with primary care, focusing on convenience and continuity through technology. 👩‍⚕️ Clinician independence and quality assurance, including pre-screening and audit systems, are central to responsible digital healthcare delivery. 💡 Patient engagement is evolving, with increased demand for more data, self-ownership of health, and a desire for ongoing support beyond traditional appointments. 💬 The lines between wellness, primary care, and marketplace health products are blurring, raising questions around clinician roles, value, and regulation. 🔗 Integrating digital and in-person (hybrid) care paths is viewed as essential for the future, with attention to necessary safeguards, incentives, and patient consent. Timestamps 00:00 — Introduction 00:36 —Dr. Max Mollenkopf on panel experiences and challenging ideas 02:02 —Tim Doyle explains Eucalyptus’s origins and vision 06:11 — Addressing continuity, fragmentation, and care platforms 13:29 — Access to health information and regulatory challenges 17:33 — Business models, clinician obligations, and monetisation 24:45 — Regulation, industrial standards, and cannabis clinics 26:58 — Quality audits and the role of technology in large-scale care 32:23 — Value in care, rebates, and consulting models 37:00 — The intersection of wellness, screening, and preventative health 42:38 — A hybrid model for future healthcare Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch sits down with Dr Vienna Tran, Professor Gordon Cable, and Dr Lisa Brown to explore the fascinating intersection of healthcare and space. The discussion focuses on space medicine and how clinicians care for astronauts living in microgravity, exposed to radiation, and operating far from Earth’s hospitals. Learn about the unique challenges of human physiology in space, from fluid shifts and bone loss to immune changes and heightened cancer risks. The panel also examines how technologies developed for astronauts, including wearable health monitors, AI-driven diagnostics, telemedicine systems, and on-demand medical tools, are now being adapted for remote and resource-limited healthcare settings on Earth. The conversation highlights the parallels between rural healthcare in Australia and medicine in space, drawing on lessons from the Royal Flying Doctor Service and other innovative programs. It also explores the role of international collaboration, cross-disciplinary research, and microgravity studies in shaping the future of both space missions and terrestrial medicine. Key Takeaways 🚀 Space medicine is likened to extreme remote healthcare, highlighting autonomy and resourcefulness. 🧑‍🔬 Technologies originally developed for space, like telemedicine and imaging tools, now benefit rural healthcare in Australia. 🌱 Innovations such as plant growth research and pharmaceuticals in microgravity have Earth applications, impacting food security and medicine shelf-life. 🧠 Deep space missions require new psychological and physical support systems due to isolation and altered gravity. 🩺 Collaborative research in Australia and New Zealand is advancing knowledge in areas like organ health, gallstone formation, and cancer associated with space environments. Timestamps 00:00 – Introduction 02:13 – Dr Vienna Tran 22:25 – Professor Gordon Cable 39:20 – Dr Lisa Brown Want to keep the conversation going? The full article and extended show notes for this episode are available inside the THT+ Community here: View the Full Article Here In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech. If you’re enjoying the show and want access to full articles, episode discussions, meetups, and member-only content, you can learn more about becoming a THT+ Solo Member here: talkinghealthtech.com/thtplus. And if this episode was useful, leaving a review or sharing it with someone in the industry always helps. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

This is a special bonus episode of the Talking Healthtech podcast featuring one of the shows in our Podcast Network called MSIA - The Good Tech Podcast. In this episode of the MSIA Good Tech Podcast, we speak with Kirk Kikirekov from HealthTrack, Chris Smeed from Cubico, Dr Safwan Sayyal from Sayyal Health Services, Helen Souris from Cardihab, Cameron Sampson from Telstra Health, Maxwell Holmes from MediRecords, Marcus Wilson from Surgical Partners, Robert Best from MIMS, Jan Chaffey and Cameron Jaffrey from Stat Health. This special episode is focused on essential software tools for GPs and specialists, highlighting the leading solutions helping Australian healthcare providers streamline processes, maintain safety, improve efficiency, and support sustainability. A series of in-depth interviews with founders, CEOs, clinicians, and product leads from multiple companies serving primary and specialist care. Covering the development and evolution of clinical and practice management systems, data integration, digital transformation, medication safety, multidisciplinary care, billing and business optimisation, and prevention. Key Takeaways: Integrating digital capture of medical devices and medication usage at the point of care improves workflow efficiency. Helping clinicians respond swiftly to recalls and ensure accurate billing and stock management (Kirk Kikirekov, Dr Safwan Sayyal).The transition from on-premises to cloud-based practice management systems is an ongoing journey, with organisations navigating security, connectivity, regulatory requirements, and clinician preferences. (Maxwell Holmes, Cameron Sampson, Jan Chaffey, Cameron Jaffrey).Evidence-based digital therapeutics and preventive care technologies, such as remote cardiac rehabilitation platforms, demonstrate improved outcomes (e.g., reduction in hospital bed days), greater equity of access, and cost-effectiveness compared to traditional care. (Helen Souris).Robust reporting, analytics, and care optimisation tools help practices spot care opportunities, improve outcomes, and strengthen financial health. Seamless integration with existing systems delivers daily data-driven insights while supporting compliance and long-term sustainability. (Chris Smeed, Marcus Wilson).Authoritative medication information and up-to-date decision support enable safe prescribing and dispensing. Centralised resources like MIMS provide clinicians with real-time PBS updates, reliable medication guidance, and safe management tools, while also supporting IT vendors through trusted partnerships. (Robert Best).Interoperability across platforms within practices and large organisations is becoming essential. Open APIs, FHIR standards, and marketplace models make it easier to connect add-ons, integrate technologies like AI scribes, and tailor workflows to varied clinical needs.(Maxwell Holmes, Cameron Sampson, Jan Chaffey, Cameron Jaffrey).Business efficiency in healthcare relies not only on clinical excellence but also transparent, automated financial management. (Marcus Wilson).Industry collaboration among software vendors, government, professional groups, and clinicians is essential in navigating digital health challenges, supporting innovation, and driving adoption of tools that demonstrably improve care quality and organisational sustainability. The MSIA Good Tech Podcast responds to hot health topics through expert commentary with practical working responses from industry. Each episode brings you expert commentary and practical insights from industry leaders and professionals. The MSIA addresses pressing health topics and offering tangible solutions. Our goal is to spotlight challenges, bridge gaps, and uncover opportunities that enhance healthcare standards. Whether you're a professional within health service delivery or committed to staying abreast of best practices in Australia, join us for a deep dive into critical issues like AI, aged care, interoperability, primary health care tools and more. With real-life case studies, we demonstrate how cutting-edge technology is transforming healthcare, one solution at a time. This show is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

This is a special bonus episode of the Talking Healthtech podcast featuring one of the shows in our Podcast Network called MSIA - The Good Tech Podcast. In this episode of the MSIA - The Good Tech Podcast, we speak with Gerard Stevens from Webster Care, Dr Ben Hurst from HotDoc, Dr Frank Pyefinch and Lorraine Pyefinch from Best Practice, and Jenny O’Neil from Episoft about the journeys of industry founders, inventors, and stars who have shaped the landscape of Australian health technology. Covering the personal stories behind the development of well-known products such as the Webster Pack, HotDoc, Best Practice, and Episoft. Each guest shares the inspiration that led to their innovations, challenges faced during their development, and the ongoing impact of their work within healthcare. Exploring topics in creating practical technology for medication management, driving efficiency in clinical settings, the role of practitioner founders in product success, interoperability, and advice for new entrants to the sector. Focusing on real-world problems, the iterative nature of health tech innovation, and the critical need to address evolving requirements in the industry. Key Takeaways: The Webster Pack was developed to improve medication compliance and patient independence, now widely recognised in aged care and community settings.HotDoc enables GPs to reduce administrative burden and focus on quality patient care, offering digital solutions for bookings and patient engagement.Best Practice originated from the direct needs of clinicians and grew through continuous feedback, practical innovation, and strong industry standards.Founders with clinical backgrounds are well-placed to identify practical problems and build relevant solutions, as demonstrated by Best Practice and Episoft.Addressing interoperability and standardisation (such as adopting FHIR) is critical for efficiency and future-proofing industry partnerships. The MSIA Good Tech Podcast responds to hot health topics through expert commentary with practical working responses from industry. Each episode brings you expert commentary and practical insights from industry leaders and professionals. The MSIA addresses pressing health topics and offering tangible solutions. Our goal is to spotlight challenges, bridge gaps, and uncover opportunities that enhance healthcare standards. Whether you're a professional within health service delivery or committed to staying abreast of best practices in Australia, join us for a deep dive into critical issues like AI, aged care, interoperability, primary health care tools and more. With real-life case studies, we demonstrate how cutting-edge technology is transforming healthcare, one solution at a time. This show is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dr Max Mollenkopf, Dr Michael Bonning, and Dr Nicole Sleeman at GP25, the annual conference for the Royal Australian College of General Practitioners (RACGP) in Brisbane. The episode covers the changing landscape of general practice in Australia, with a focus on the involvement of private health insurers in primary care, recent bulk billing changes, the environmental impact of healthcare, and the role of artificial intelligence. This episode was recorded during GP25 in Brisbane, the largest national gathering dedicated to general practice, organised by RACGP. Key Takeaways 🌱 The increasing presence of private health insurers in primary care raises questions about patient outcomes, funding models, and the viability of independent clinics. 💸 Changes to bulk billing are shifting the financial landscape for GPs, with government policy aiming to relieve cost-of-living pressures for patients but introducing new considerations for clinic owners. 🌏 Healthcare contributes significantly to carbon emissions in Australia, and there are opportunities to decarbonise the sector by focusing on prevention, reducing low-value care, and adopting low-carbon options in clinical practice. 🤝 The general practice sector must define and advocate for its core strengths amidst disruption by corporate interests and technology, particularly the integration of AI in supporting clinical decision making. 🚦 Clinicians and clinic owners can take actionable steps, such as joining advocacy groups, reviewing care practices, and engaging in preventative health, to respond proactively to these sector changes. Timestamps 00:00 – Introduction 01:02 – Dr Max Mollenkopf 06:43 – Dr Michael Bonning 16:33 – Dr Nicole Sleeman Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers and more exclusive content. For more information, visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with technology consultant, Dr Shane Black, and Associate Professor Amina Tariq and Professor Steven McPhail from The Australian Centre for Health Services Innovation (AusHSI) at Queensland University of Technology (QUT). The discussion covers the current wave of artificial intelligence in healthcare, exploring its real-world implementation, governance, workforce readiness, and how clinicians and technologists can collaborate effectively. The guests share their experience and perspectives on digital health transformation, the challenges of adopting new technologies, and the evolving role of AI in Australian healthcare. They also dive into practical examples of AI in action, from AI-powered scribes easing administrative burdens to tools that support clinical decision-making. The episode highlights the importance of human-centred design, adaptive governance, and building trust among clinicians and patients. Listeners will gain insight into how AI is being thoughtfully integrated into Australian healthcare, balancing innovation with safety, workforce needs, and patient outcomes. Key Takeaways ✨ AI adoption happens in waves, moving from hype to normalisation, requiring realistic expectations and robust capability building 🧠 Effective governance in healthcare doesn’t have to slow innovation; adaptive frameworks can support safe and agile implementation 💬 Human factors and real-world workflows are critical when designing and implementing healthcare technology solutions 🤝 Workforce readiness and co-design, embedding digital health concepts into clinical education and involving clinicians in design, leads to better outcomes ⚡ AI tools are increasingly seen as essential infrastructure, with growing clinician and patient comfort, but trust and ongoing usability remain crucial Timestamps 00:00 – Introductions and overview of panellist backgrounds 05:18 – Is the AI bubble in healthcare about to burst, or just mature? 07:59 – Differences in risk tolerance between tech and health, and how that affects adoption 10:33 – Sustainability and the risk of “serial piloters” in healthcare AI 13:22 – Sentiment toward AI in healthcare vs other industries 18:08 – How real-world workflows affect technology adoption 20:02 – Growing public and healthcare professional awareness and trust in AI tools 21:53 – Governance strategies and balancing safety with speed 25:22 – The need for responsive, risk-tiered governance frameworks 28:02 – AI’s place in healthcare: from a “bubble” to essential infrastructure 30:43 – Role of flexibility and user choice in AI adoption 32:03 – Trust, augmentation vs automation, and failed AI pilots 34:47 – Real use cases: AI scribes and clinician-patient interaction 36:34 – Building meaningful workforce readiness for AI 38:08 – Embedding digital health and AI literacy in clinical training 43:07 – Rethinking workforce composition to support technology adoption 44:23 – Closing remarks and further resources Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers and more exclusive content. For more information, visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dan Wijeratne from Modern Innovations about the evolving landscape of billing and operational efficiency in Australian primary care clinics. They discuss the recent and upcoming changes to Medicare bulk billing incentives, the challenges faced by general practices in adapting to shifting business models, and how tools like MyGPMPtool are helping clinics manage chronic disease care more effectively. The conversation also explores the broader impact of technology on patient experience and clinic sustainability. Listeners will learn how digital tools can streamline workflows, reduce administrative burdens, and support coordinated chronic disease management, allowing practices to deliver higher-quality care while maintaining financial viability. The discussion highlights practical strategies for both bulk billing and mixed billing clinics to adapt to policy changes and remain resilient in a rapidly evolving healthcare environment. Key Takeaways 🔄 The shift between bulk billing and mixed billing models is having a significant impact on clinic operations, influenced by new Medicare incentives and changing patient demographics. 📝 Effective chronic disease management (CDM) relies heavily on operational efficiency and the adoption of digital tools to streamline care planning, eligibility tracking, and patient engagement. 👩‍⚕️ Clinics are facing challenges in workforce adaptation, particularly in redistributing CDM-related workflows between nurses and GPs as expectations and demands increase. ⏱️ Simple digital process improvements, such as removing paperwork and automating reminders, can result in substantial time and cost savings for clinics. 📈 Modern Innovations is developing new CRM and AI features within MyGPMPtool to further support practice efficiency, patient engagement, and care continuity, including upcoming modules for aged care and advanced patient segmentation. Timestamps: 00:00:00 – Introduction and overview of MyGPMP tool with Dan Wijeratne 00:00:43 – Differences between acute and chronic disease management in general practice 00:01:54 – Understanding Medicare item numbers and billing for CDM services 00:03:04 – Changes to CDM workflows post-1 July and impacts on GPs 00:05:22 – How technology addresses administrative burdens and inefficiencies in care planning 00:07:05 – Key features of MyGPMP tool and use of AI for workflow optimisation 00:08:44 – The benefits of streamlined CDM processes for patient outcomes 00:10:24 – Importance of collaborative, cloud-based solutions for multidisciplinary care 00:11:21 – Current priorities and opportunities for GPs in 2025, and market trends 00:13:30 – The future of healthcare technology, CRM systems, and patient engagement Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers and more exclusive content. For more information, visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Ben Hurst, CEO of HotDoc, about evolving patient engagement, clinic efficiency, compliance burdens, and the future of hybrid healthcare delivery in Australia. The conversation explores how HotDoc supports GPs and medical centres with digital tools to automate administrative processes, balance regulatory changes, offer flexible work arrangements, and improve access to care for patients in an increasingly virtual environment. The discussion also highlights the growing pressures on general practice, including workforce shortages, rising patient demand, and competition from virtual-only providers and digital health apps. Listeners will gain insight into how clinics can leverage technology to streamline workflows, capture patient information more effectively, and deliver personalised care, all while supporting doctors in managing burnout and maintaining work-life balance. This episode offers practical perspectives for GPs, practice managers, and healthtech innovators looking to navigate the rapidly changing landscape of primary care. Key Takeaways 🩺 The burden of compliance and administrative changes, such as payroll regulations and MyMedicare requirements, creates significant process challenges for GP clinics. ⚙️ Automating tasks like recalls, reminders, and bulk-billing consent can improve efficiency and free up time for doctors to focus on clinical care. 🌐 The rise of virtual healthcare and online consults is changing patient expectations, with convenience and accessibility taking priority, leading clinics to adapt with solutions like asynchronous quick consults and telehealth on demand. 👨‍⚕️ Flexibility for doctors, including hybrid and virtual care models, is crucial to address burnout and ensure sustainable practice amid an impending GP shortage. 🔍 Capturing patient intent, matching them with specialised providers, and leveraging technology to serve up relevant information are opportunities for further innovation in patient care pathways. Timestamps 00:00 – Introduction and HotDoc’s mission 01:04 – 13 years of HotDoc and supporting GPs with administration 02:11 – Patient engagement and streamlining workflows 03:32 – Compliance challenges: MyMedicare, assignment of benefit 04:38 – GP clinic operations and shifting processes 06:00 – Impact of regulatory changes on clinic efficiency 08:00 – Competition from virtual providers and patient expectations 10:03 – Quick consults, asynchronous care, and responding to convenience demands 14:05 – GP workforce shortages, burnout, and capacity challenges 16:42 – Flexibility in GP work patterns and reducing burnout 18:53 – Benefits of virtual care for information capture 20:08 – Personalised intent-based patient matching and technology’s role 24:06 – Clinics’ priorities for 2025: automation, differentiation, sub-specialisation, and hybrid-care models 27:47 – Closing thoughts and future priorities for HotDoc Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers and more exclusive content. For more information, visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with a line-up of innovators, founders and CEOs participating in the ANDHealth Digital and Connected Health Commercialisation Showcase and the ANDHealth Plus Programme. Recorded at the event in Canberra, this episode highlights successes from Australian digital health companies and explores topics surrounding commercialisation, global expansion, regulatory hurdles, funding models, and lessons learned from building scalable healthtech solutions. This episode was recorded at the ANDHealth Digital and Connected Health Commercialisation Showcase in Canberra, celebrating milestone achievements for the participant companies in the ANDHealth Plus Programme, as well as the 10th anniversary of the Medical Research Future Fund. Key Takeaways 🎤 The importance of collaboration and building global networks for healthtech commercialisation. 🚀 Scaling digital health innovations internationally requires adapting to local markets and understanding cultural nuances. 💡 Knowing your funding, payment, and commercialisation models is crucial for successfully bringing products to market. 🧑‍⚕️ Listening to clinicians and end-users, rather than presuming their needs, drives effective product uptake. 🛠 Regulatory approval, such as TGA registrations and clinical validation, remain significant steps for healthtech companies. Timestamps 00:00 – Introduction and event background: ANDHealth Plus Programme and MRFF anniversary 00:30 – Sanji Kanaglingam on WeGuide’s expansion, scalability, and digital biomarkers 03:08 – Simon Green discusses Immunosis, diagnostics for immune deficiency, and commercialisation 06:31 – Carolyn Mee from Soundscouts: Funding, regulatory milestones, and sector expansion 10:42 – Tina Campbell on Healthily’s approach to patient education and voice AI for engagement 15:16 – Arthur Shih explains Humanetix’s clinical decision support and lessons from aged care 19:07 – Dr James Waldie of Cape Bionics: Translating space sciences into compression garments 24:24 – John Wright shares about Metabolic Health Solutions: Device-to-software integration and market focus 27:22 – Fiona Hammond - Perx Health provides updates on Perx Health’s gamification tech and cognitive decline solutions 30:30 – Bronwyn Le Grice - CEO, ANDHealth on commercialisation, digital health sector growth, and ecosystem priorities 34:03 – Episode wrap up and call to action Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dr Raymond Wen, Chief Growth Officer and Medical Director for Primary Care Services at Telecare Australia, about the evolution of telehealth, challenges in delivering virtual care, and Telecare's unique approach to technology-enabled healthcare service delivery. Check this episode out to gain insights into how virtual care is transforming access for rural and regional communities, from mental health support to specialist consultations. The conversation explores practical strategies for workforce flexibility, process automation, and co-designed service models, showing how Telecare combines clinical expertise and innovative technology to improve safety, efficiency, and patient outcomes across Australia. Key Takeaways 🌏 Telehealth in Australia addresses the challenges of providing quality specialist care to rural and remote populations, leveraging virtual consultations and remote technology. 🩺 Around 30–50% of clinical scenarios can be safely and effectively managed through telehealth, increasing access without compromising care quality. 🔗 Co-designing new models of virtual care with stakeholders enables healthcare organisations to balance risk, optimise workflows, and support community needs when traditional service provision is under strain. 💻 Telecare developed its own technology solutions, including a mobile native e-script platform and healthcare process automation tools, to solve practical issues in care delivery and staff optimisation. 💡 The future of virtual care involves continued innovation in automation and integration, focusing first on solving “boring” admin and engagement challenges before fully harnessing AI potential. Timestamps 00:00 – Introduction and overview of Telecare’s background 02:33 – Telecare's role and services in Australian healthcare 04:40 – The impact and evolution of telehealth for rural communities 06:14 – Types of care best suited for telehealth and what Telecare does 10:41 – Risk assessment and co-design in developing new care models 13:23 – Building technology versus using market solutions; motivations and outcomes 17:35 – Service enablement, process automation, and operational efficiency 20:23 – Telecare’s acquisition by Teladoc and implications for future growth 22:14 – The future of telehealth/virtual care and the role of AI 24:43 – Final thoughts and episode wrap-up Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers and more exclusive content. For more information, visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Josh Ayscough, Utiliti Group Partner, about investment in healthtech, navigating innovation in healthcare, and the different approaches to scaling health technology businesses in Australia and globally. They explore Josh Ayscough's background, the investment focus at Utiliti Group, and how founders can effectively pitch their healthtech solutions to investors and customers. The conversation also delves into the shift towards consumer-centric healthcare, the practical applications of AI, and the importance of building interdisciplinary teams. Listeners will gain insight into the challenges of funding, regulation, and scaling in the Australian health tech ecosystem, as well as strategies for forming partnerships and driving meaningful impact. This episode offers a comprehensive look at what it takes to innovate and succeed in a complex, evolving industry. Key Takeaways 🧑‍💼 Founder-market fit is critical: Investors look for founders who deeply understand the problem they’re solving, ideally with sector experience or a strong advisory board. 💸 Demonstrating clear patient or sector benefit is a priority for healthtech investors, not just the commercial proposition. 🌏 Australia’s healthtech ecosystem is strong but highly regulated, compared to the “guardrails-off” landscape in markets like the US. 🤖 AI isn’t mandatory for healthtech success, but founders need to articulate their position on AI and its relevance for their solution. 🔗 Early-stage healthtech solutions should nail a core problem first, then build strategic partnerships to enhance growth, scaling globally is not always necessary, and local impact can also be a meaningful goal. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dr Greg McDavitt, physician executive and director of healthcare industry strategy at ServiceNow, and Andrew Dome, Chief Digital Information Officer at Uniting New South Wales Act, about the "hidden tax" on healthcare. The discussion examines the non-financial burdens that affect efficiency and patient care, and how technology can help reduce administrative overhead. It also looks at the emerging role of artificial intelligence in streamlining workflows across healthcare organisations. The episode explores the practical challenges facing care providers and examines how technology can improve outcomes for both staff and patients. Key Takeaways 🚀 The "hidden tax" in healthcare refers to the unrecognised administrative tasks that consume clinicians’ and care workers’ time, impacting their ability to focus on direct patient care. 📱 Leveraging mobile tools and voice-to-text technology can save valuable minutes per day for frontline staff, enhancing both efficiency and quality of care. 🤖 Technology is not always the solution; digitising poor processes can create more friction, but AI and better-designed systems hold the promise of fundamentally changing or removing burdensome workflows. 🧑‍💼 A successful tech transition requires buy-in across all levels, from frontline workers to boards, and must be business-driven rather than solely led by IT. 🔄 The adoption and role of artificial intelligence in healthcare is evolving rapidly; organisations must continuously review use cases, ethical boundaries, and investment rationale to harness AI effectively and responsibly. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Jason Ward, co-founder and CEO of EQL, about the evolution of digital health in musculoskeletal (MSK) care across Australia and the UK. Jason discusses the story behind founding EQL and the factors that shaped its approach to digital MSK care. He also examines the different funding and access challenges faced in Australia and the UK, highlighting how local healthcare structures influence the delivery of care. Key Takeaways 💡 EQL uses technology to empower patients and clinicians, enhancing access to MSK care through digital triage and rehabilitation pathways. 🌏 Differences between the UK and Australian healthcare systems, including funding models, rural access issues, and workers’ compensation, shape how digital MSK solutions are deployed. 📊 Demonstrating return on investment (ROI) is central to EQL’s model, evidenced by recent pilots in Australia that delivered a 14:1 ROI for employers and insurance partners. 🤝 EQL works both with in-house clinicians and partner organisations, delivering care via digital, in-person, and hybrid pathways to meet diverse workplace and population needs. 🔮 The future of digital MSK care involves careful adoption of AI and scaled technology, with a focus on safety, sustainability, and equitable access, especially in remote or underserved communities. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Mecaela Couper, specialist solution consultant for healthcare, Colby Rook, senior account executive for healthcare, and Dr Greg McDavitt, physician executive and director for healthcare, all from ServiceNow. The discussion covers the role of artificial intelligence and technology in reducing administrative burden for clinicians, improving patient outcomes, and optimising workflows within the healthcare sector. The episode explores the intersection of digital transformation and the unique human elements that are central to effective healthcare delivery, based on insights from both clinical and technology backgrounds. Key Takeaways 💡 The critical importance of freeing clinicians from administrative tasks to allow more time for patient care and improving outcomes. 🖥️ Effective digital transformation in healthcare is often "invisible" to the patient, improving systems and processes behind the scenes rather than at the point of care. 🤝 Co-designing technology solutions with frontline clinicians and gathering feedback ensures tools are genuinely useful and easy to adopt in practice. 🔒 Implementing strong governance and risk management around AI tools is vital, including controlling access and monitoring data privacy. 🔄 Transformation efforts should be holistic, considering impacts across the whole healthcare ecosystem, from frontline staff to back-office operations and the broader continuum of care. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dr Ramya Raman, Rafiah Ansari, Andrew Aho, and Farhoud Salimi about the latest trends, challenges, and opportunities in digital health. Topics covered include clinical governance, digital health ethics, women’s health data, interoperability, AI, connected care, and the importance of partnerships across healthcare and technology. This episode was recorded during HIC 2025, hosted by the Australasian Institute of Digital Health (AIDH) in Melbourne. It features conversations captured in the Digital Health Studio throughout the event, covering panels, keynotes, and interview sessions with innovators and leaders from across the healthcare technology space. Key Takeaways ✨ Clinical governance, ethics, and research translation are critical for driving sustainable digital health innovation 🌏 Global perspectives (UK, Canada, US) offer lessons for local implementations in Australia 🧑‍⚕️ Women’s health data has historical biases; femtech and digital health can help address gaps for diverse populations 🔗 Connected care depends on interoperability, collaboration, and data standards to support clinicians and improve patient outcomes 🤖 Artificial intelligence and unified data platforms are expanding capabilities but require strong privacy, governance, and clinician involvement Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers and more exclusive content. For more information, visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Steve Lewis, founder of Nabu, about his personal journey into health tech, the creation of Nabu, and the challenges of coordinating complex healthcare for patients with special needs. Steve shares how his own experiences caring for his daughter Bowie inspired him to develop tools that help patients, families, and support workers better manage the demands of the healthcare system. They cover the realities of patient navigation, the role of digital tools in improving outcomes, and the importance of human collaboration alongside technology. Key Takeaways 🧩 Lived experience shapes innovation: Steve’s journey as a parent navigating paediatric and intensive care environments drove the creation of Nabu, aiming to bridge gaps he faced first-hand in the healthcare system. 📲 Practical patient empowerment: Nabu focuses on helping patients and families easily coordinate appointments, medications, and care plans without overwhelming them or relying solely on electronic health records. 🔄 Communication and collaboration matter: The app streamlines sharing critical information with family members, support workers, and professionals, reducing the risks of missed details and improving overall continuity of care. 🛡️ Safety in support: Features verifying support worker credentials and making handovers simpler are emphasised to mitigate risks for vulnerable patients. 🌏 Piloting for impact: The next steps for Nabu involves coordinated pilot programs with providers in Australia and overseas, to quantify its effect on health outcomes and demonstrate support for patients, families, and clinicians. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Charles Papp (Founder and CEO, KRE8 IT and KRE8 My Health) and Steven Whittington (allied health consultant and co-founder, KRE8 My Health) about interoperability in healthcare. The discussion covers the challenges of connecting fragmented health data, the role of FHIR standards, their journey forming KRE8 My Health, and practical examples of how better data exchange can improve outcomes for clinicians and patients. The episode explores recent developments such as Smart Health Link and Australian Patient Summary standards, as well as how managed services can bridge the gap between legacy systems and modern interoperability requirements. Key Takeaways 🩺 Interoperability remains a major challenge in healthcare, with legacy systems and inconsistent data standards making it difficult to exchange information effectively. 🖥️ FHIR (Fast Healthcare Interoperability Resources) and new standards like Smart Health Link are helping enable secure, standardised sharing of patient summaries and health data between systems and individuals. 🔗 Managed interoperability services can allow software vendors and startups to achieve compliance and connectivity without becoming experts in complex health data standards. 👩‍⚕️ Improved interoperability empowers both clinicians and patients to access and share medical information, boosting health literacy and supporting safer, more timely care. 📱 Tools like Smart Health Exchange allow sharing of health records via encrypted links or QR codes, making data accessible even for those without advanced IT systems. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dr Simon Kos, Chief Clinical Officer for ANZ at Microsoft; Georgia James, Director for VicKey Statewide CRM at Austin Health; and Alan Pritchard, Director of EMR and ICT Services at Austin Health. The conversation covers the development and rollout of a statewide Microsoft Dynamics-based CRM for health services in Victoria, with a focus on digital referral management, patient communication, automation, and the use of AI in improving health system processes and outcomes. Key Takeaways 🏥 The Victorian Statewide CRM project, based on Microsoft Dynamics, began as a solution to surgical audit and patient communication challenges at Austin Health. It has since expanded, now supporting referral management and inter-hospital transfer processes across metropolitan and regional health services in Victoria. 📋 Managing healthcare referrals is typically a complex, paper-driven and inefficient process. The new digital referral management system standardises and digitises this workflow, improving efficiency, reducing environmental impact, and ensuring timely patient care. 🤝 The importance of co-design and collaboration between health services, IT teams, and clinicians was highlighted. Rollouts involved extensive workshops and change management, with an emphasis on capturing the "80%" common process across services while allowing flexibility for local variation. 🤖 AI is being explored to support and augment referral processes, such as classifying incoming documents, summarising referral content, and identifying hidden health issues within referrals. The approach ensures clinical oversight and gradual adoption for trust and safety. 🔗 The system is designed to promote federated innovation—allowing a collaborative framework where new features can be rolled out at scale and shared across services, rather than every service building in isolation. 📊 Leveraging enterprise data and digitising previously manual or paper-based MVPs (like post-it note reminders or spreadsheets) enables ongoing process improvement and scalable healthcare innovation. ⚖️ Equity considerations were also discussed: digital solutions need to be accessible, especially for vulnerable populations, to avoid widening the digital divide in healthcare. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Declan Kelly, CEO and co-founder of Eolas Medical, about the challenges and opportunities in healthcare knowledge management. They explore how clinicians can better access both external medical evidence and context-specific internal knowledge, the importance of technology in surfacing reliable information at the point of care, and the emerging role of artificial intelligence in supporting decision making in healthcare environments. Key Takeaways: 📚 Knowledge Management in Healthcare: Declan explains that clinicians need access to both external, evidence-based guidelines and internal, site-specific procedures to make informed decisions. Both are often difficult to surface when needed, leading to inefficiency and frustration. 💡 Origin of Eolas Medical: The platform was created out of a real need identified within hospitals—difficulty in finding practical information quickly, particularly context-specific pathways and contacts. "Eolas" is derived from the Irish word for knowledge. 🤖 Technology and Extraction: Eolas uses computer vision and artificial intelligence to extract and visually ground information from both internal documents (like policies and flowcharts buried on intranets) and external sources, ensuring that clinicians can trace answers to their original sources. 🔒 AI's Role and Safety Considerations: Artificial intelligence, especially large language models, can support information retrieval but must be carefully governed, regulated, and validated for safety and trust. The adoption of such solutions varies globally due to differing regulatory environments. ⚖️ Balancing Usability and Governance: Declan shares the tension between making technology user-friendly for clinicians and maintaining rigorous governance, security, and privacy—finding the right balance is ongoing and vital for uptake. 📈 Adoption and Impact: Eolas has seen significant uptake among clinicians by addressing their need for immediate, trustworthy, actionable information at the point of care. The company emphasises a careful, department-by-department rollout in healthcare organisations to build evidence and trust. 🚀 Future Directions: The conversation touches on the broad future of healthcare technology, speculating about the combined power of AI, knowledge management, and system interoperability over the next decades. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level?Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Claire Holt, Technical Health Information Manager at Austin Health, about the role of data management and digital health transformation in tertiary hospitals. The discussion focuses on the integration of new data capture solutions within Austin Health, with a special emphasis on the challenges and opportunities surrounding legacy systems, workflow transformation, stakeholder engagement, and mandatory reporting. This episode was recorded live at HIC 2025 in Melbourne, Australia, at the Data Capture Experts booth on the expo floor. Key Takeaways: 🏥 Austin Health's Digital Landscape: With over 200 clinical systems, Austin Health's approach to technology must consider integration, interoperability, and minimising workflow disruption for clinicians. 🔗 The Role of Health Information Managers: Health information managers bridge the gap between IT, clinical operations, and data reporting, ensuring legislative compliance and meaningful use of collected data. ⚙️ Addressing Legacy System Challenges: Facing an end-of-life legacy software system that processed over 120,000 annual client contacts, Austin Health identified the need for a modern solution that could expand functionality and support broader use cases. 🚀 Implementation and Change Management: Accelerated timelines and the addition of new modules – such as community mental health – required robust collaboration, business process engagement, and agile change management strategies. 💻 Data Capture Experts Solution: Streamlined administrative functions allowed for improved referral, appointment booking, care management, and reporting – moving away from siloed spreadsheets towards integrated workflows. 📊 Workflow Evolution: The new system enabled better visibility across teams, accurate activity reporting, and improved patient care continuity, especially for patients accessing multiple services. 🤝 Advice for Vendors: Collaborative approaches with health information managers and strong technical-business translation are essential when building and implementing solutions in health settings. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

A referral should be the start of a patient’s care journey, not a roadblock. Yet too often, paper forms, phone tag and admin delays get in the way. In this episode of Talking HealthTech, Peter Birch speaks with Emily Manning, Sales Manager at Global Health, about how smarter referral management is reshaping Australian healthcare. Emily explains how MasterCare+ streamlines workflows for clinics, hospitals and community providers – reducing risk, freeing up staff time and improving the patient experience. Key Takeaways: 🔄 Referral management is a critical but often overlooked part of healthcare workflows – getting it right improves both admin efficiency and patient care. 🧩 MasterCare+ is a modular SaaS platform that can run standalone or integrate with existing systems, making adoption easier. 🏥 The platform was co-designed with Peninsula Health in Victoria to ensure it fits local workflows, with secure messaging, triage tools and automated intake. 📊 Moving away from paper reduces errors, increases visibility via dashboards and KPIs, and frees staff for higher-value work. ⚠️ The risks of sticking with paper include lost referrals, heavier admin loads, compliance issues and slower patient journeys. 📈 Incremental adoption helps organisations modernise without full-scale system overhauls. 🤖 Future directions include AI-powered triage, risk stratification and ongoing development guided by user feedback. Check out the episode and full show notes at Talking HealthTech. If you’re enjoying the podcast, leave us a review and share it with someone who’ll find it useful. Want to connect with other digital health leaders? Join THT+ for access to our online community, meetups, exclusive content and more: talkinghealthtech.com/thtplus. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Ricardo Herreros-Symons, Chief Strategy Officer at Speechmatics, about the evolving role of speech-to-text technologies and AI-driven ambient scribing in the healthcare sector. Ricardo shares insights from his 11 years at Speechmatics, discussing the challenges and opportunities of adapting speech recognition for medical applications, the move toward innovative AI solutions, and the importance of accuracy, privacy, and regulatory compliance in handling sensitive healthcare data. Key Takeaways: 🎤 Speech-to-Text in Healthcare: Speechmatics, while established in media, live captioning, and government, has recently seen growing demand in healthcare, driven by clinicians' needs rather than top-down mandates. 🩺 Ambient Scribing and Clinician Workflow: There is a shift from manual transcription—where secretaries or clinicians would type up notes—to AI-powered tools that can automatically transcribe and structure patient conversations, improving efficiency and reducing clinician cognitive load. 🎯 Accuracy and Context: In healthcare, accuracy is critical due to the potential for life-or-death consequences. Effective speech recognition requires comprehensive vocabularies, the ability to handle diverse accents, and context awareness to distinguish medical terminology. 🤝 Collaborative Role in Solution Delivery: Speechmatics provides foundational transcription technology behind the scenes, enabling ambient scribing platforms and EMR providers to build workflow solutions tailored for their users. 🌍 Language and Localisation: Healthcare consultations occur in many languages, requiring multilingual speech recognition models. Ricardo discusses how existing language models often excel in English but may need translation pipelines and continued development for long-tail languages. 🔒 Privacy and Regulation: Sensitive healthcare data requires robust privacy controls and compliance with regulations like ISO 27001 and HIPAA. Deployment options include on-premise and on-device solutions to meet varying security needs. 🚀 The Future of Voice AI in Healthcare: There is a growing acceptance of AI in patient interactions, particularly among younger demographics who are comfortable with bots. Voice agents and further AI integration are seen as significant opportunities for the future of healthcare technology. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Phil Offer, CEO of BestMed, about the evolving landscape of medication management across aged care, primary care, and pharmacy in Australia. They discuss the challenges around syncing data between these sectors, the clinical and operational impact of medication errors, and how technology platforms like BestMed are shaping safer, more connected workflows. The episode covers the origins of BestMed, the importance of interoperability, regulatory drivers, stakeholder benefits, and the future of intelligence and AI in digital health. Key Takeaways: 📊 Medication discrepancies between aged care, GPs, and pharmacies are widespread, with a University of Sydney study showing 72.6 discrepancies per 100 records—many with potential for clinical harm. 💻 Digitisation and interoperability between care providers reduce manual transcription errors and potential incidents, with some facilities reporting a 63% drop in medication-related incidents. ☁️ BestMed's cloud-based platform is accessed by aged care staff, pharmacists, GPs, and families, with real-time medication records for safer and more efficient management. 🏛️ Regulatory standards and government support have been crucial in advancing interoperability and uptake of digital medication management in aged care. 🎯 Guiding principles for product design include minimising data retranscription, integrating into user workflows, and actively seeking feedback from stakeholders. 🔗 BestMed's recent integration with Best Practice Software aims to further streamline processes for GPs, minimising double-entry and enhancing workflow efficiency. 💝 The emotional impact of better systems is notable—staff feel more supported, and families gain visibility, ultimately improving experience and reducing stress. 🤖 Artificial intelligence is already in use for pharmacy packing checks, and future projects include AI-driven deprescribing and decision support—keeping solutions focused on practical clinical impact. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dr Jaspreet Saini (GP, practice owner and Chief Medical Officer at HotDoc), Nicole Gartrell (Programme Director of Health Connect Australia at the Australian Digital Health Agency), Craig Hodges (Group Chief Executive at Best Practice Software), Jessica White (Executive Director of Partners & Strategies at Best Practice Software), Frank Pyefinch, and Lorraine Pyefinch about innovations, challenges, and collaboration shaping the future of primary care. They discuss technology’s evolving role in general practice - from AI-powered efficiencies and foundational IT, to national health information exchange and ongoing engagement with clinicians. This episode was recorded during the Best Practice Summit 2025 in Brisbane and features a selection of conversations with GPs, practice managers, and technology leaders captured by Talking HealthTech during the event. Key Takeaways: 🖨️ Foundations Before Innovation: Dr Jaspreet Saini shares the importance of ensuring basic technology—like printers and seamless workflows—works reliably before implementing more advanced tools such as AI scribes in general practice. 👨‍⚕️ Addressing Clinician Burnout: Nearly half of GPs are experiencing burnout; technology should be implemented to reduce everyday frustrations and increase efficiencies, rather than adding complexity. 🎯 Real-World Problem Solving: Understanding daily tasks and pain points from frontline staff enables meaningful tech adoption. Stakeholder consultation—listening to GPs, nurses, and practice managers—remains central. 🔗 Health Information Exchange: Nicole Gartrell outlines Health Connect Australia's approach to connecting healthcare information systems nationally, focusing on enabling easy, behind-the-scenes data sharing across different clinical platforms. ☁️ Practice Management Software Evolution: Craig Hodges and Jessica White discuss the direction for Best Practice, including cloud migration, interoperability, and AI, while reaffirming commitment to customer feedback and practical functionality. 🤝 Industry Collaboration: Continued engagement with vendors, clinicians, government, and software partners is essential for sustainable change and responding to evolving needs in primary care. 🤖 Responsible AI Adoption: AI can facilitate easier access to patient data and streamline administrative tasks, but clinician involvement is necessary to guide responsible implementation and maintain patient safety. 🎓 Community and Education: Events like the Best Practice Summit foster connection, networking, and collective learning, while ongoing education around technology and new tools is pivotal for clinicians and practice staff. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dan Stinton, CEO of Healthengine, about the changing landscape of digital health platforms in Australia. They discuss Dan’s transition from digital media into the health tech sector, Healthengine’s evolution from a healthcare marketplace to a comprehensive patient engagement platform, and the introduction of new technologies like AI-powered receptionists. The conversation also covers trends in patient engagement, the impact of cost-of-living pressures on healthcare access, and the future of technology-driven healthcare delivery. Key Takeaways 🔄 Over the years, Healthengine has shifted from being purely a healthcare marketplace to emphasising patient engagement tools and SaaS products, such as online bookings, recalls, reminders, and custom forms. 🌐 The platform is expanding beyond GPs to include dental, allied health, specialists, and pharmacy - aiming to enable patients to manage their entire care team from one place. 🤖 Healthengine has launched "Helen," an AI receptionist designed to handle administrative phone calls for GP clinics, allowing reception staff to focus on more complex tasks. Helen is already being piloted and operates strictly on non-clinical tasks for privacy and accuracy. 📊 Research by Healthengine indicates around 80% of people are comfortable interacting with bots for administrative healthcare tasks, especially given the benefit of never waiting on hold. 💰 Cost-of-living pressures are causing more Australians to delay essential medical care, as reflected in the upcoming Australian Healthcare Index—a survey run in partnership with Patients Australia. 💻 Virtual care is on the rise, but still makes up a small proportion of Healthengine's bookings, with most telehealth appointments occurring outside regular business hours for transactional needs like repeat prescriptions. 🎯 Healthengine's current strategy is to continue investment in patient engagement technology, leveraging AI for administrative efficiency without entering the space of clinical care itself. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Rob Milsom from NZTE, along with Matt Russell and Matt Boyles from Aranz Medical, Will Hewitt from HeartLab, Greg O’Grady from Alimetry, and Abby Moore from Chiptech. Together, they explore the latest developments in New Zealand’s healthtech ecosystem, focusing on the future of medical technology and diagnostics, specifically AI, wearable diagnostics, medtech, and the need to keep patients, clinicians, and the wider system at the centre of innovation. The episode showcases how Kiwi companies are driving global impact in wound care, cardiac diagnostics, gut health, and personal emergency response systems. This episode is part 3 of a 3-part series created by Talking HealthTech in partnership with New Zealand Trade & Enterprise (NZTE), exploring how New Zealand’s healthtech innovators are taking their ideas from home to the world. Key Takeaways ⚙️ Silhouette, developed by Aranz Medical, is transforming wound care through 3D imaging and data-driven insights, making wound management more efficient and scalable in both hospital and community settings. 🤖 HeartLab is advancing cardiac diagnostics using AI, with a focus on enabling clinicians to easily and quickly access and interpret cardiac scans remotely, emphasising speed, workflow, and responsiveness across global markets. 📏 Alimetry provides a wearable diagnostic solution for gut disorders, allowing for non-invasive measurement and better clinical insight into gastrointestinal symptoms, while also showcasing the process of commercialising research-driven technology in global health markets. 👵 Chiptech is delivering technology-enabled care systems for ageing populations, offering scalable and adaptable personal emergency response solutions that support independence at home and address broader sector challenges. 🔬 The export journeys of these companies highlight the value of deep research, user insight, collaboration, and tailored solutions in creating medtech products that resonate globally while addressing local needs. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Rafic Habib, Managing Director for APAC and the Middle East at Clinovera, the healthcare division of First Line Software. The conversation explores Rafic's extensive healthcare IT experience and delves into how Clinovera and First Line Software work with organisations ranging from start-ups to government bodies to address the challenges of healthcare data management. The discussion covers the rise of generative AI and its applications, how to harness unstructured health data, the ongoing impact of interoperability standards like HL7 and FHIR, and the practical considerations for implementing new health IT tools within complex healthcare systems. Key Takeaways: 🤖 Generative AI (Gen AI) is increasingly sought after by healthcare organisations. While the technology presents new opportunities, there is industry-wide uncertainty about potential applications and best practices, especially with sensitive health data. 👨‍💻 Clinovera provides a wide range of services, including Gen AI consulting, software engineering, interoperability support (with a deep focus on HL7 and FHIR), application architecture, and cloud integration across Microsoft Azure, AWS, and Google Cloud. 📄 Unstructured data, such as handwritten notes, scanned records, faxes, and PDFs, continues to be a barrier for efficient healthcare delivery. This type of data is pervasive in everyday practice and remains difficult to extract and integrate into electronic health records (EHRs) and health information systems. ⚙️ The team at Clinovera has developed AI-driven tools that can ingest, analyse, and structure unstructured data from multiple sources (including different languages and poor handwriting), turning it into interoperable formats like FHIR. These capabilities allow clinicians and healthcare administrators to more easily find, analyse, and leverage crucial patient data that would otherwise remain buried. 🔬 As organisations look to better integrate AI and automation, considerations like compliance, security, information governance, and the ability to deploy solutions on-site or in the cloud come to the fore. Customisation is key to meeting diverse and region-specific data requirements and regulatory standards. ⏳ The best time to engage engineering support and consulting, according to Rafic, is as early as possible — whether organisations are just shaping their digital health strategy or already knee-deep in a digital transformation project. Early, collaborative engagement with engineering partners ensures that real-world problems are addressed, and organisations benefit from broader expertise during planning, pilots, and scale-up. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dr Kieran Holland from Streamliners, Ron Tenenbaum from The Clinician, Dr Stephen Pool from Core Schedule, and Niru Rajakumar from McCrae Tech about the role of people-centred innovation in healthcare. The discussion explores how New Zealand companies are redesigning clinical workflows, supporting patient engagement, and implementing technology solutions that bridge policy and practice, empower both clinicians and patients, and support sustainable system transformation. This episode is part 2 of a miniseries produced in collaboration with New Zealand Trade & Enterprise (NZTE), focusing on exporting New Zealand’s health technology to global markets. Key Takeaways 🧑‍🤝‍👩 People are Central to Health Innovation: Across each conversation, a core theme is putting people—clinicians, patients, and users—at the centre of digital health solutions. Listening to real-world needs and collaborating with frontline staff is critical to building trust in new technologies. 🔬 HealthPathways Bridges Policy and Practice: HealthPathways, supported by Streamliners, offers evidence-based clinical guidance blended with local system navigation, reducing variation in care and enhancing collaboration. Its model showcases the benefits of cross-jurisdictional learning and the opportunities for more national collaboration, including in places like Australia. 🩺 PROMs and PREMs Shape Value-Based Care: Ron Tenenbaum explains how Patient Reported Outcome Measures (PROMs) and Patient Reported Experience Measures (PREMs) are increasingly fundamental in value-based healthcare. The challenge is not only technological, but also cultural—integrating the patient voice requires clinician buy-in and workflow adaptation. 💼 Workforce Management and Fatigue Risk: Dr Stephen Pool outlines the real-world consequences of manual, disconnected rostering—such as clinician fatigue and increased risk to patient safety. Core Schedule demonstrates how digitised, clinician-driven rostering can reduce administrative burden and improve wellbeing and compliance. 🏥 Hospital Modernisation Relies on Flexible, Modular Tech: Niru Rajakumar highlights the growing complexity and workforce shortages in hospitals, pointing to the need for modular, flexible hospital information systems. Starting with small changes and scaling smartly, rather than implementing one-size-fits-all solutions, can deliver value efficiently. 🤖 AI’s Role is Foundational, Not a Quick Fix: Each guest emphasises that emerging tools like AI should be built on solid foundations of system integration and must address frontline realities, rather than being seen as a “silver bullet.” Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Mark Nevin, an executive leader and policy strategist in healthcare, and Dr. Sandra LJ Johnson, a paediatrician and expert in medical law, about the duties and responsibilities of the medical workforce in overseeing artificial intelligence (AI) in health services. The discussion explores the evolving regulatory landscape, medical duty of care, risk management, and the need for collaboration between clinicians, technologists, and regulators as AI becomes increasingly integrated into healthcare delivery. Key Takeaways 🤖 Regulation of AI in healthcare should be risk-based, leveraging existing frameworks while addressing the unique challenges posed by dynamic and learning systems. ⚙️ The duty of care for clinicians extends to understanding the tools and technologies they use, including the basics of how AI systems are trained and their limitations. 🏥 Adoption of AI in clinical settings requires a holistic approach with multiple levels of guardrails—regulatory, specialist, clinician-patient, and consumer feedback—to ensure safety and accountability. 👩‍🏫 Ongoing education and competency development are essential for clinicians, as medical colleges and educational bodies are now incorporating AI and digital health into their curricula. 🤝 Collaboration across disciplines—between clinicians, engineers, software developers, regulators, and consumers—is key to safe and effective AI adoption in healthcare. ✒️ The complexity of liability in AI-driven care highlights the importance of clear governance and delineation of responsibilities among stakeholders before issues arise. 🌏 Australia is keeping pace with global advancements in AI regulation and implementation, drawing on strong collaboration between its scientific, medical, and regulatory communities. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

We’re excited to collaborate with New Zealand Trade & Enterprise (NZTE) to bring you a mini-series of episodes titled: “Exporting Innovation: NZ HealthTech”, exploring how New Zealand’s healthtech innovators are taking their ideas from home to the world. This episode is part 1 of 3, so stay tuned for more episodes in the series coming soon! In this episode of Talking HealthTech, Peter Birch and Rob Milsom from New Zealand Trade & Enterprise (NZTE) introduce Rei Ishikawa (Karo Data Management), Paris Majot (Orion Health), Phil Xue (Odin Health), and Nick Burns (2iQ Health). The episode focuses on how New Zealand healthtech companies are powering smart healthcare through digital infrastructure, interoperability, and data-driven solutions, both at home and globally. They cover themes like hospital capacity management, primary/community care innovation, digital integration at massive scale, and the role of credible AI in healthcare transformation. Key Takeaways 👨‍💻 NZTE highlights New Zealand’s approach to healthtech: innovative, necessity-driven, and values-led, with global ambition to solve hard problems in healthcare delivery. 🏢 Odin Health’s journey from a small NZ operation to supporting over 450 million outpatient visits globally is driven by addressing real pain points in system integration, stability, and scalability. 🌍 Real-world examples show how Norwegian digital infrastructure has been deployed not just in NZ but also at scale in large Chinese hospital settings, demonstrating the power and flexibility of Kiwi technology. 🤝 Karo Data Management’s work underscores the importance of trust, indigenous values, and capturing holistic wellbeing data in primary and community care, making outcomes more relevant and reporting more meaningful. 📶 Orion Health’s focus is on seamless data connectivity, patient engagement, and operational analytics, supporting clinicians with unified clinical records and enabling large-scale AI-driven workflows for preventative care. 🏥 2iQ Health explores proactive public hospital capacity management, making hospital operations more efficient by anticipating demand patterns, maximising limited resources, and streamlining planning for leaders and clinicians. 🔗 Across all companies, the importance of interoperability, real-time data access, cloud infrastructure, and patient-centred design is emphasised as vital for improving both patient outcomes and cost efficiency in healthcare systems. 🤖 AI’s role is becoming increasingly important, but its effectiveness relies on access to quality, well-structured clinical data and meaningful integration into existing workflows. 💡 A global healthtech export mindset, rooted in strong local values, positions New Zealand companies to partner with Australian organisations and those beyond for scalable healthcare innovation. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Patrick Hart, a medical doctor and product lead at Concentric Health, about the vital topic of consent in healthcare. The discussion explores digital consent solutions, the current challenges with paper-based consent processes, how shared decision making can be improved, and what modernising the consent process means for patient experience and clinical outcomes. Patrick shares insights from Concentric's experience in the UK and their upcoming expansion into the Australian and New Zealand healthcare systems. Key Takeaways ✅ Consent in healthcare is often treated as a tick-box paper exercise, conducted at the last minute with minimal patient engagement. 🗨️ Shared decision making involves clinicians and patients collaborating, leading to better treatment choices and improved patient outcomes. 🖥️ Concentric Health provides a digital, template-based consent platform that standardises information while allowing personalisation for each patient. 📈 Standardised digital consent can increase shared-decision making from 28% (with paper) to 72%, significantly improving patient involvement. 📊 Digitising consent reduces administrative burden, decreases on-the-day treatment delays and cancellations, and minimises errors and medico-legal risks. 🌍 In the UK, Concentric is used in over 30 NHS organisations and across private health groups, entirely replacing paper consent in many settings. 👩‍💻 The current Australian consent process mirrors where the UK was several years ago; there is opportunity for improvement through digital adoption. ⚙️ Digital consent tools enhance efficiency, reduce environmental impact, and improve patient and clinician satisfaction. 🔍 Concentric is seeking pilot partners in Australia and New Zealand to adapt and deploy their digital consent system. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Leon Young, Founder of Cogniss, Dr Sarah Hanieh, paediatrician and public health researcher, Professor Caroline Donovan, clinical psychologist at Griffith University, and Adjunct Professor Annette Schmiede. The episode covers the 2025 Priority Digital Health Challenge, delivered by Cogniss AWS and the Validatron, supported by the AIDH, the Digital Health CRC, NextGen, and Talking HealthTech. You’ll hear from members of the expert judging panel and the two winners from the challenge. We explore how digital health solutions are being co-designed and developed for underserved, priority populations, with a focus on bridging the gap between research, evidence-based innovation, and real-world impact. Key Takeaways 🏢 The Priority Digital Health Challenge supports the creation of digital health solutions for underserved and priority populations, focusing on real-world needs that often do not fit traditional commercial models. 🤝 Initiatives like the Challenge help surface solutions arising from lived experience and subject matter expertise, particularly for communities and conditions often overlooked by mainstream systems. 👩‍⚕️ A strong emphasis is placed on making the process less daunting for health professionals and researchers, who may not be traditional entrepreneurs, by avoiding typical startup competition formats. ⚙️ Winning projects included Project Shine, a culturally tailored nutrition literacy tool for refugee and migrant communities, and Lights Out, an evidence-based child sleep intervention programme being transformed into an app. 💰 There is a significant challenge in translating research-led solutions into accessible, procured offerings within health systems due to limitations in procurement pathways and funding. 🗣️ Democratizing innovation opportunities and using co-design principles ensures voices from diverse communities are heard, leading to more impactful and culturally relevant solutions. 🌏 Upcoming initiatives, like the Ripple programme, aim to scale the Challenge internationally, provide more sustained support to cohorts of solutions, and address systemic gaps in distribution and uptake. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Bettina McMahon (CEO of HealthDirect Australia), Sanka Amadoru (Geriatrician and Founding Director of ARIA Health), and Elise Ford (Account Manager at Informedix) about the challenges and opportunities involved in building and sustaining multidisciplinary teams (MDTs) in healthcare. They explore approaches to fostering effective collaboration across hospitals, the community, and aged care settings, examining the key barriers such as siloed systems, workforce shortages, and the evolving role of technology, including AI. This episode was recorded live online as part of a special session with Talking HealthTech company partners, Infomedix. Key Takeaways 🗨️ Barriers to MDT Effectiveness: The panel discusses the main obstacles to effective multidisciplinary teams, with the majority of the audience survey identifying siloed systems, data, and technology as the biggest barrier, followed by poor communication and unclear team roles. 🧑‍🤝‍👩 The Consumer-Centred Approach: Future-ready teams will need to be structured around patient-centred care. Consumers are increasingly expecting to be active participants, managing their own health conditions with support from their care teams, technology, and peer communities. 👨‍💻 Integration of Technology: Technology is seen as essential for providing visibility and coordination across MDTs. However, it's stressed that technology solutions must align with the real-world workflow of clinical teams and shouldn’t add unnecessary administrative burden. 🤖 Role of AI in Healthcare Teams: There is optimism about the potential for AI to augment MDTs, from triaging patients to supporting decision-making. However, adoption must be pragmatic, with safety, trust, and workforce adaptation in focus. 🔍 Evolving Models of Care: The panel highlights real-world MDT case studies in settings like ‘Better at Home’ rehabilitation, aged care, and digital health navigation, underscoring both successful integrations and ongoing gaps, especially where external providers or systems remain siloed. 🩺 Pragmatism and Flexibility: The importance of practical flexibility in MDTs is emphasised, both in adapting to unique patient needs and in navigating imperfect or incomplete technology solutions. 💼 Workforce Pressures and Training: The growing demands on the healthcare workforce, particularly in nursing, are creating urgency for technology to take on a greater role. The significance of digital literacy and ongoing professional development is also explored. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Silvia Fazekas and Tracy Pemberton from Miller Blue Group about the critical role of change management in the successful implementation of digital health technology. Drawing on nearly two decades of practical experience in Australian healthcare and digital transformation, Sylvia and Tracy share their perspectives on the people side of tech projects, the importance of user engagement, and the need for ongoing support beyond the initial rollout. The conversation covers strategies for ensuring benefits realisation, managing stakeholders at all levels, and the concept of "enthusiasm as a service" to drive adoption of digital solutions in complex healthcare environments. Key Takeaways 🤝 Change management is essential in digital health implementations because technology alone does not deliver benefits—people and processes are key. 👩‍⚕️ Healthcare environments are complicated, and technology is often not the top priority for clinicians dealing with immediate patient care. 🏥 Understanding clinical context, including terminology and frontline pressures, is crucial for effective change management. ➕ Implementation support should go beyond emails and documentation, providing hands-on, in-context assistance and follow-up to ensure new systems embed successfully. 🗣️ Engaging everyone, from frontline clinicians to executive leadership, is important for successful adoption. Senior leaders should understand and even use the systems being implemented. 💰 Change management is often under-resourced in budgets, yet ongoing user support is necessary to realise the full benefits of digital transformation. 🫂 Peer-to-peer support among users and visibility of improvements based on user feedback can significantly increase engagement and buy-in. 🗨️ Users are encouraged to engage with change teams, provide feedback, and approach new systems with an open mind to maximise productivity gains and improve patient care. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level?Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Greg Rosenbauer, CEO and co-founder of Your Brain Health, and Lynette Reeves, Digital Health Lead at Miroma Project Factory (MPF), about the process of building digital health solutions. The conversation explores challenges faced by founders, the importance of early-stage consultation before writing code, and the unique hurdles of commercialising research and scaling health technology products. Key Takeaways 🔍 Building digital health products should not start with coding. Early focus needs to be on understanding the problem, the end users, and identifying who will actually pay for the solution. 🧠 Validation through stakeholder engagement, workflow mapping, and customer experience analysis is essential before moving into technology development. ✍️ Health technology projects require consideration of compliance, regulation, integration with electronic health records (EHR/EMR), and can rarely be solved in a single development cycle. 📃 Many innovations stem from clinicians or researchers dealing with fragmented or inefficient processes, often starting as paper-based or spreadsheet solutions before evolving into scalable platforms. 👩‍🏫 The commercialisation journey is especially complex for academic researchers, as there can be a significant gap between evidence generation and market readiness. Consultancy and grant support are key enablers. 🏥 Accelerators, grants, and support organisations like ANDHealth and Cicada Innovations are available in Australia to help bridge the “messy middle” between research and commercialisation, but the process remains competitive and challenging. 💻 Co-design with diverse clients and iterative development enable digital health solutions to remain flexible and relevant as user needs and market opportunities evolve. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with James Sneddon from Hyphen Health, along with advocates and creators Harper Valentine and Nova Hawthorne, about sexual health stigma and the systems that need to be fixed to make healthcare genuinely accessible for marginalised and underserved communities.Key Takeaways♀️Sexual health stigma remains a major barrier: Many individuals, particularly sex workers, avoid testing and seeking care due to experiences of judgement and misunderstanding in traditional health settings.👩‍💻 Online services increase accessibility and dignity: Virtual clinics and online platforms provide more tailored, empathetic, and user-friendly health services for sex workers, offering greater privacy and speed.🧑‍🤝‍🧑Importance of co-design and community feedback: Involving people with lived experience in the design and ongoing improvement of healthcare services is essential for genuine patient-centred care.👩‍⚕️ Advice for practitioners and the ecosystem: Treating everyone with dignity, listening to patient feedback, and maintaining a continuous inclusivity feedback loop are crucial for breaking down stigma and improving care.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Nick White from Alcidion about the challenges, strategies, and frameworks involved in developing business cases for digital technology initiatives in healthcare, with a particular focus on patient flow.Nick shares his experience on aligning technology adoption with organisational priorities, the complexity of healthcare funding and stakeholders, and ways to evaluate and communicate the impact of digital solutions, including real-time data platforms and AI capabilities.Key Takeaways:💼 Business cases in healthcare are complex due to the critical nature of outcomes, the many stakeholder groups, and unique funding models.🗣️ The aim is to explain, not justify, the rationale for adopting digital health solutions, ensuring alignment with strategic priorities rather than merely convincing stakeholders.😷 Patient flow is a national priority in Australia, presenting challenges such as ageing populations, staff shortages, and resource constraints that require better decision-making tools and operational workflows.👩‍⚕️Unlike other sectors, healthcare business cases must balance quantifiable financial benefits with intangible benefits like patient experience, staff wellbeing, and clinician workflows.🏛️ Frameworks like the quadruple aim (patient experience, population health, financial impact, and clinician experience) help structure business cases to reflect the multi-faceted value of technology.🔍 Using independent impact studies and evidence-based research is key to substantiating expected benefits and outcomes in business cases.♒ Ripple effects, such as reductions in length of stay or administrative burden, can free up resources elsewhere in the system, but translating these benefits into financial figures can be nuanced.💡Strategic alignment with existing technical architecture and organisational direction is essential to avoid unnecessary complexity and to maximise the impact of digital investments.🩺 Clinician engagement and change management are crucial, with a focus on making improvements that support, rather than disrupt, patient care.🤖 The future of patient flow technology involves greater AI integration, advanced mobile capabilities, and real-time information delivery at the point of care.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dr Dennis Rausch, Chief Medical Officer at Dedalus, and Viti Handyside, ANZ Country Product Manager for ORBIS at Dedalus, about the importance and benefits of structured data in Health IT. The episode explores the challenges and opportunities associated with embedding structured data in electronic medical records (EMRs), the impact on clinicians’ daily workflows, and the broader implications for patient outcomes, operational efficiency, and health system innovation. They cover both local and global perspectives, examining how structured data enables better care, supports research, and sets the foundation for advances such as artificial intelligence in healthcare.Key Takeaways:🏥 Structured data in healthcare is critical for accurate data analytics, decision support, interoperability, and operational efficiency.📝 Free-text notes, while common in clinical workflows, can create ambiguity, increase cognitive load, and make it difficult for machines to interpret and leverage health data.🔗 Embedding structured data entry into clinicians’ natural workflows is key to adoption, reducing manual data entry burden, and improving data quality.🤖 New technologies, including ambient AI, natural language processing, and smart EMR interfaces, are enabling more seamless capture and utilisation of both structured and unstructured clinical information.🔍 Structured data enhances research capabilities, supports the development of digital twins, reduces errors, facilitates compliance, and helps avoid costly duplicate testing and administrative inefficiencies.🌍 There is still a journey required for widespread adoption in regions like Australia, but growing interest and investment in digital health is driving progress.💊 Future healthcare ecosystems will rely even more on structured data to power clinical decision support, population health analytics, and personalised medicine.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Marvin Malcolm, Head of Data and Integration Architecture at Telstra Health; Duncan Weatherston, CEO of Smile Digital Health; and Keith Kranz, Manager ICT at SA Pathology.The discussion explores the role of interoperability and data standardisation in modern healthcare, focusing on connected care. The guests share their perspectives from both Australian and global viewpoints, diving into real-world experiences, challenges, and future solutions in pathology and health information exchange.The episode looks at technology choices like HL7 FHIR, the evolution of data-driven healthcare, and how digital transformation impacts clinicians and patients.This episode is part four of a 4-part series by Talking HealthTech in collaboration with Telstra Health and Smile Digital Health called Connected Care: Bridging Gaps in Modern Healthcare.Key Takeaways🏥 Interoperability Requires Collaboration: Achieving interoperability in healthcare demands participation from a broad community - no single organisation can accomplish it alone. Collaboration across healthcare providers, government agencies, and technology partners is essential.🌍 Australian and Global Perspectives: The interoperability and data fragmentation challenges are not unique to Australia. Similar issues (including North America and Europe) are seen globally, but approaches can differ based on local regulations, systems, and clinical workflows.ℹ️ Role of Standards like FHIR: Moving towards data-driven models and FHIR-based solutions is central to breaking down data silos, improving data quality, and ensuring meaningful use of clinical information.💻 Patient-Centred, Computable Data: The shift to giving patients direct access to health information and making results more understandable is highlighted. Clinicians and patients benefit from better visualisation, interpretability, and predictive analytics.🤖 Future-Proofing Healthcare: The ability to scale and adapt technology (such as with FHIR) ensures that healthcare organisations can meet growing data, research, and clinical needs, as well as adapt to ongoing innovations, including AI and predictive modelling.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with healthcare leaders and innovators, including Auður Gudmundsdottir from Reykjavik City, Paula Bellostas Muguerza from Kearney, and fellow podcast host Shubs, along with Sophie Turner as co-host. The episode explores the digital transformation of community care services in Iceland, global efforts in women's health equity, practical challenges for clinicians working in health tech, and the impact of innovation in underserved populations.This episode was recorded during HLTH Europe 2025 in Amsterdam. To catch all the discussions that Talking HealthTech had during HLTH, including discussions with all the Australian organisations participating on the ANDHealth delegation, visit a dedicated playlist on our YouTube channel.Key Takeaways 👴 Digital Transformation in Community Care: Reykjavik is implementing digital health solutions to assist elderly residents stay independent at home, including video visits, automated medication dispensers, and remote rehabilitation. Challenges include workforce shortages, shifting staff mindsets, and the need for national strategy.🏥 Scaling Technology in Care Delivery: There is a significant opportunity to expand remote care models, with estimates that up to 40% of current home nursing could be delivered through technology-enabled services.🤰 Women's Health Equity on a Global Stage: Women's health remains a critical topic globally, with a focus on making systemic changes in clinical research, guideline development, investment, and practical steps organisations can take daily. The importance of investment to drive real innovation was highlighted.👩‍⚕️ Role of Clinicians in Digital Health: Integrating clinicians into health tech teams requires a shift from token advisory roles to active participation in product development and quality improvement. Building collaborative relationships before formalising processes helps generate better outcomes.🧑‍🤝‍🧑 Underserved Communities and Technology Implementation: Global lessons can be learnt from the use of digital health and AI in low- and middle-income settings. Emphasising context-specific solutions and working backwards from real community needs is more effective than technology-driven interventions.Timestamps00:00 - 01:26 Introduction01:28 - 14:53 Audur Gudmundsdottir, Reykjavík City Welfare Department14:57 - 23:00 Paula Bellostas Muguerza, Kearney23:04 - 36:10 Shubs Upadhyay, Global Perspectives on Digital HealthCheck out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Ida Tin from Femtech Assembly, Jessica Morley from the Yale Digital Ethics Center, Sharmini Alagaratnam from DNV, and Ricardo Baptista Leite from HealthAI about the evolution of digital health in Europe, the future of femtech, responsible AI in healthcare, the challenges of synthetic data, and the importance of data governance. They highlight perspectives on innovation, ethics, and the role of technology across health systems.This episode was recorded at HIMSS Europe 2025 in Paris and features a selection of the conversations captured at the event on Podcast Row. For a full list of interviews recorded during the event, check out the dedicated playlist on the Talking HealthTech YouTube channel.Key Takeaways 👩‍⚕️ Femtech as an Industry: Ida Tin, who coined the term "femtech," discusses the journey of women's health technologies from niche to a substantial market sector, underlining both the business case and societal impacts of investment in women’s health.👩‍👧‍👦 Societal Infrastructure and Women’s Health: Recognising women’s health as foundational to society’s functioning, paralleling other types of infrastructure, and emphasising the regenerative nature of investing in this area.🤖 Responsible AI Implementation: Ricardo Baptista Leite addresses the need for intentional and purposeful adoption of AI in health, stressing governance structures, regulatory frameworks, and the urgency of scalable, ethical deployment especially in low- and middle-income countries.🤝 Synthetic Data and Trust: Sharmini Alagaratnam explains the growing use of synthetic data in healthcare for AI development, its role in addressing data scarcity and privacy, and the need for clear quality frameworks to assess effectiveness and representation.⚖️ Ethics of AI and Health Data Usage: Jessica Morley explores the complexities of secondary data use, the balance between personalisation and population health, privacy risks, and the ethical considerations required when deploying AI and data-driven solutions in healthcare.🛜 Data Sharing as an Enabler: All guests touch on the need for better data sharing across health systems to unlock value not just for individuals, but also for wider population health and cross-industry insights.Timestamps00:00 - 01:02 Introduction01:03 - 11:11 Ida Tin, Femtech Assembly11:15 - 21:49 Jessica Morley, Yale Digital Ethics Centre21:54 - 32:06 Sharmini Alagaratnam, DNV32:10 - 49:06 Ricardo Baptista Leite, HealthAICheck out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Stacey Clifford and Chris Roll from Daedalus about interoperability, structured data, and ambulance workflows in the Australian healthcare context. The discussion covers the development and implementation of the amPHI platform, which enables connected electronic patient care records for ambulance services, and explores how structured data and interoperability are being used to transform pre-hospital care, support clinical decision-making, and improve continuity of care. The episode also touches on the real-world deployment of amPHI in South Australia and lessons learned from international implementations.Key Takeaways:📄 amPHI is not simply a digitised version of paper records, but a comprehensive electronic patient care record (ePCR) system designed for ambulance services. It allows live data sharing between dispatched units and hospitals, facilitating smooth patient handovers and early hospital preparation.✍️ The use of structured data and standard nomenclature (e.g. SNOMED CT-AU) supports accurate, consistent, and interoperable documentation. This reduces reliance on free text, enhances reporting, and underpins meaningful data mining for quality reviews and clinical research.Integrating amPHI with national health systems like My Health Record allows paramedics not only to access patient histories in real-time but also to contribute records directly, improving patient care and information continuity across the healthcare system.🚑 The rollout in South Australia marks a transition from paper to digital for ambulance records, promising single patient records viewable by all involved and feeding back into My Health Record. Clinicians are engaged and eager to use the new platform.🤝 The discussion highlights that implementing standards like FHIR is only one part of effective interoperability. True benefits come from aligning on profiles, terminology, and ongoing collaboration between providers.🔍 Case studies from Denmark demonstrate how a mature digital ambulance record system can yield rich data for research and care improvement, such as assessing oxygen delivery to trauma patients.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Jane Thompson, Chief Product Officer at MediRecords, and Dr. Max Mollenkopf, a GP and practice owner in Newcastle. The discussion explores the evolving landscape of patient empowerment through access to their own health records, the impact of technology on general practice, and how MediRecords is shaping both the clinician and patient experience. The episode covers the challenges and opportunities in digitising healthcare workflows, the changing expectations of consumers, and the development of patient portals as a bridge between clinicians and their patients. Key Takeaways: 👩‍💻 Patient empowerment and engagement are becoming increasingly important, with younger, digitally-savvy patients expecting more access and control over their health information. 🏥 Traditional general practice models are under pressure from new customer-centred digital solutions and changing funding structures. 🖥️ MediRecords is developing and delivering a patient portal, Engage, that allows patients to access appointments, results, documents, and to-do lists assigned by their GP. 🔍 Data transparency and default sharing of lab results, referral letters, and clinical notes enhance patient experience and continuity of care. 🩺 Technology must serve both clinicians and patients, requiring solutions that streamline clinician workflows while also delivering value and usability to patients. 📃 Uptake of digital solutions like Engage is strong when patients see immediate, clear value, such as access to their own records for sharing with healthcare teams. 📈 Efficiency, productivity, and removing friction from administrative tasks are critical for independent clinics to thrive. 👩‍⚕️ The healthcare landscape is shifting, with more competition, consumer awareness, and an increasing need for innovative, validated health data integrations, such as wearable device tracking and AI-enabled workflows. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

Virtual healthcare has become a fixture in the Australian health landscape, but not everyone has the same privilege to easy access. Distance, availability, digital literacy, and cultural safety remain major barriers, especially in regional, rural, and remote communities. This episode of Talking HealthTech with Margot Morton from CareZen explores how virtual care pods, purpose-built environments for virtual care, are attempting to bridge these gaps. The conversation delves into the design, deployment, and early impact of these solutions, and what it takes to improve healthcare access across diverse Australian communities.Access the full episode article: www.talkinghealtech.com/podcastJoin the Talking HealthTech newsletter: www.talkinghealthtech.com/newsletterBecome a THT+ Member: www.talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Alan Pritchard (Director EMR and ICT Services, Austin Health), Catherine de Fontenay (Commissioner, Productivity Commission), Dr Shannon Nott (Chief Medical Officer, Royal Flying Doctor Service South Eastern Section), and Karen Gallagher (General Manager of Strategy & Consumer Experience, Healthdirect) about innovation, digital health adoption, productivity, and patient-centred care in Australian healthcare. The discussion covers challenges and approaches to technology implementation, productivity gains and system efficiencies, digital health equity, and empowering consumers through self-care and trustworthy health information. This episode was recorded during the Digital Health Festival 2025 in Melbourne, Australia and features several of the conversations that Talking HealthTech captured on the ground during the event. Timestamps: 00:00 - 01:06 Introduction 01:07 - 11:33 Alan Pritchard, Director EMR and ICT Services, Austin Health 11:34 - 18:37 Catherine de Fontenay, Commissioner, Productivity Commission 18:37 - 23:30 Dr Shannon Nott, Chief Medical officer, Royal Flying Doctor Service (South Eastern Section) 23:30 - 30:08 Karen Gallagher, General Manager, Strategy & Consumer Experience, Healthdirect Key Takeaways - The Digital Health Festival 2025 brought together thousands of professionals from the healthcare technology sector, promoting networking, collaboration, and the exchange of ideas from across Australia and the world. 📃Alan discusses Victoria’s approach to electronic medical records (EMR), the benefits and drawbacks of decentralisation, and recent advancements in AI adoption at Austin Health, including research projects with generative AI. 📊 Catherine explains how the Productivity Commission is now measuring productivity in healthcare based on quality of life and life expectancy, noting that productivity growth in health has outpaced much of the economy, but cost containment remains a pressing concern. ✈️ Shannon shares the history and ongoing role of the Royal Flying Doctor Service in linking innovation and technology to address rural and remote healthcare inequities and highlights the continuing importance of sector-wide collaboration in designing care models. 🏥 Karen discusses Healthdirect’s focus on supporting self-care, understanding barriers to following medical advice outside acute settings, and consumer research into building confidence and addressing health anxiety post-pandemic. Check out the episode and full show notes on the Talking HealthTech website. To catch even more of the discussions recorded at DHF, head over to the THT Youtube channel for a dedicated playlist of all the interviews captured at the event. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with James Somauroo, the host of The Healthtech Podcast. The episode covers the evolving landscape of digital health, the practical impact and deployment of AI in healthcare, the digital divide, and the future role of empathy in health technology. This episode was recorded live on stage during the Digital Health Festival 2025 in Melbourne, Australia. Key Takeaways ✒️ The current wave of AI adoption in healthcare is progressing rapidly, with significant moves such as deploying AI scribes in UK general practices and AI-driven dermatology services being approved for use. 🏥 The healthcare industry still faces significant gaps in digital maturity, especially in areas like clinical coding and post-discharge data management. Many private hospitals struggle with the basics of electronic medical records, limiting the immediate impact of advanced technologies. 🤖 Deploying AI "because we can" raises ethical questions. Pete and James discuss the need for frameworks to determine where AI is appropriate, especially when empathy and human touch may be required. 📈 The rapid progress of AI risks widening the digital divide in healthcare, potentially leading to unequal access to human care versus AI-driven services, particularly in primary care settings or among those unable to pay for premium care. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Brad Kearns, Head of Strategic Workforce Planning & Talent Acquisition at Uniting NSW.ACT, about the realities of workforce management in aged care and the organisation’s journey with RLDatix’s technology platforms. Recorded from the RLDatix booth at the Digital Health Festival 2025, the conversation explores how Uniting leverages workforce management systems to improve rostering, enhance staff experience, and drive operational efficiency across their residential aged care and community services. Key Takeaways Technology implementation in aged care goes beyond just adding new systems; true value comes from equipping people with the right skills to make the most of these tools. Uniting NSW.ACT's transition from legacy rostering to RLDatix’s Optima platform focused on workforce management compliance, payroll accuracy, and continuous process improvement rather than a one-off change. The main challenge is not the abundance of technology but consistently embedding and integrating it into operational culture, along with ongoing staff engagement and training. Workflow integration and interoperability enable systems to handle administrative work so humans can focus on high-value tasks and staff engagement, rather than manual data handling. Continuous measurement and learning are synthesised into organisational improvement, aiming never to settle but to keep pushing towards better operational and care outcomes. Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Kevin Zhu and Adrian Ha from BAI Communications about the crucial role of mobile connectivity in healthcare settings. The discussion explores how BAI Communications, with its background in broadcast technology, is working to improve mobile coverage inside hospitals and other healthcare facilities through solutions like distributed antenna systems (DAS) and private mobile networks (PMNs), as well as the impact of reliable connectivity on healthcare operations and patient care.This episode was recorded at the Digital Health Festival 2025 and features a conversation providing perspective on mobile connectivity challenges and solutions within Australian healthcare.Key Takeaways:- Reliable mobile connectivity is now an essential expectation in healthcare, impacting staff workflows and patient experience.- Building materials, hospital layouts, and underground or dense environments can cause significant mobile black spots, making it challenging for staff and patients to make calls and access data.- Distributed antenna systems (DAS) extend public mobile operator signals indoors, targeting coverage for critical hospital areas such as emergency departments, lifts, basements, and stairwells.- Private mobile networks (PMNs) serve specific operational needs within a hospital, providing enhanced internal communications, real-time patient monitoring, and supporting advanced use cases like AR/VR technology in surgical theatres.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Dr Jamie Phillips, Chief Medical Officer at Updoc, about the evolution of digital health, governance, and the challenges of delivering remote healthcare in Australia.  Recorded live at Digital Health Festival 2025, the discussion covers Jamie’s journey from military medicine in the UK to rural Australia, his experiences with innovation under pressure, how Updoc addresses the healthcare access gap, and the critical need for robust digital and virtual care governance. Key Takeaways - There are strong similarities between digital health innovation and military operations: both require bold missions, robust governance, and a willingness to embrace failure as a learning opportunity. - Governance is positioned as fundamental for safe, effective, and innovative digital healthcare, offering both patient safety and freedom to innovate within clear boundaries.- Australia currently lacks a fit-for-purpose digital health governance framework; industry leaders actively seek regulation and guidance to support the rapid pace of technological change.- Updoc is focused on closing the healthcare access gap in Australia by providing unscheduled, AI-native primary care services to rural and metropolitan communities. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Niru Rajakumar, CEO of hospitals at McCrae Tech, about the company’s formation, its relationship with Orion Health, and the current direction of healthcare technology focused on AI and electronic patient records. The conversation explores McCrae Tech’s origins as a spin-off from Orion Health after a significant acquisition, the legacy of Ian McCrae, and how the company is positioned to innovate in digital health solutions for hospitals and health data platforms.This episode was recorded during the Digital Health Festival 2025, capturing the developments and conversations at the McCrae Tech booth.Key Takeaways McCrae Tech was launched as an innovation hub, spun off from Orion Health following the sale of half its assets related to population health. Orion Health and McCrae Tech maintain close ties, sharing board members and reciprocal agreements to utilise each other's technologies. AI is a primary strategic focus for McCrae Tech, intending to embed AI across all business areas, from automated clinical documentation and decision support to population health analytics. McCrae Tech is developing its own AI tools and is looking to partner with other healthtech AI organisations to enhance interoperability and capabilities. Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Catherine Lambert, Director of Clinical Operations at Chris O'Brien Lifehouse; Cailin Lowry, IT Project Manager at Chris O'Brien Lifehouse; Matthew McBride, Solutions Executive for MEDITECH Asia Pacific; and Douglas Murray, Managing Director at MEDITECH Asia Pacific. The discussion centres around their collaborative approach to electronic medication management implementation, the phased digital transformation at Chris O'Brien Lifehouse, and the ongoing partnership with MEDITECH to improve clinical workflows and patient care. This episode was recorded live from the MEDITECH booth at the Digital Health Festival 2025 in Melbourne, Australia. Key Takeaways Chris O'Brien Lifehouse has evolved from a newly established hospital to an organisation prioritising holistic cancer care, research, and wellbeing, with technology playing a central role in delivering coordinated patient services.The hospital’s journey with MEDITECH has spanned more than ten years, beginning with basic systems and expanding towards a comprehensive electronic medical record suite, implemented through a phased, adaptable, and collaborative approach.The partnership between Chris O'Brien Lifehouse and MEDITECH is strengthened by transparent communication, adaptability to feedback, and a focus on maintaining consistent clinical workflows without forcing dramatic shifts in daily practice.MEDITECH as a Service (MaaS) and its implementation on Google Cloud infrastructure is attracting attention across Australia, with further expansion in private and not-for-profit healthcare settings. Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Shelley Thomson, Co-founder and Director of Patient Experience Agency, about embedding patient voice and human-centred design into healthcare reform. Shelley shares Patient Experience Agency’s approach to co-designing healthcare services to deliver more personalised, outcomes-driven care, discusses the vital distinction between patient feedback and patient-reported measures, and unpacks practical strategies for clinicians and organisations to meaningfully involve patients, carers, and their families in shaping healthcare experiences. Key Takeaways: “Nothing About Me, Without Me” means co-designing healthcare with patients and carers, not just collecting feedback after making decisions. There is a crucial difference between patient satisfaction surveys (feedback on services) and Patient-Reported Outcome/Experience Measures (PROMs/PREMs), which reflect how patients are doing and what matters to them.Truly personalised care focuses on what is most important to each patient, considering their life goals, needs, and circumstances, not just clinical outcomes.Embedding patient-reported measures requires more than collecting data; the real shift happens when clinicians use this information to tailor care and drive better outcomes.Behaviour change programs, including structured learning and peer support, are much more effective than isolated attempts to implement PROMs/PREMs in driving sustained improvements in patient experience and uptake. Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Elizabeth Holm Rannaleet, Head of Product for Data and Insights at Telstra Health, and Dr. Matt Burton, Lead Physician Informatician at Smile Digital Health.  The discussion explores population health data in Australia, the challenges of fragmented health information, the role of data infrastructure and open standards, and the recent partnership between Telstra Health and Smile Digital Health.  The guests examine how improved data sharing and the adoption of modern infrastructure can enable better health outcomes, inform policy, and support clinicians, researchers, and government agencies in Australia and globally. This episode is part three of a 4-part series by Talking HealthTech in collaboration with Telstra Health and Smile Digital Health called Connected Care: Bridging Gaps in Modern Healthcare. Key Takeaways: Defining Population Health Data: Population health focuses on the health outcomes of groups, tracking the prevalence and incidence of conditions in defined communities. Analytics in this space inform health policy and system design.Data Fragmentation Challenges: In Australia, health data is highly fragmented across general practices, pharmacies, hospitals, and government systems, making it challenging to draw timely or comprehensive insights for individual and population-level interventions.Role of Centralised Repositories: Establishing centralised population health data repositories would make it easier to identify health trends, allocate resources, perform preventative health planning, and respond to emerging health issues.Enabling Technologies and Standards: Open standards such as HL7 FHIR help connect disparate systems securely and enable meaningful, permissioned data sharing. This not only improves interoperability but also supports real-time, longitudinal analytics.Building Public Trust: Ensuring strong governance, clear consent models, robust access controls, and transparent communication is crucial to establishing public trust and realising the benefits of health data sharing. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Julie Sturgess, Chief Executive Officer of Country to Coast Queensland (CCQ), about democratising healthcare and driving equity in regional Australia. Julie shares her perspective on the complexities of delivering care across CCQ’s diverse region, which spans remote, rural, and outer metro areas, including Central Queensland, Wide Bay, and the Sunshine Coast. The conversation explores how data, technology, and genuine community partnerships influence new models of care, advance mental health reform, and build resilience in the face of major challenges such as disasters and homelessness. Key Takeaways Equity as a Design Principle: Equity is not just an outcome but a foundational principle for CCQ. Achieving true health equity demands factoring in social determinants and measuring impact beyond clinical outcomes, including using sustainability frameworks like the UN Sustainable Development Goals.Integrated, Community-led Solutions: CCQ emphasises community co-design, putting local voices at the centre of system reforms and program delivery. Data and community insights shape the priorities and development of healthcare solutions.Resilience and Preparedness: CCQ works with local agencies and communities to strengthen disaster preparedness and support recovery, recognising that building resilience is key to ongoing community health.Early Detection and Demand Management: Projects like PHASES and collecting homelessness data aim to reduce long-term systemic pressure through proactive, targeted, and data-driven approaches.Mental Health Reform: CCQ focuses on diversifying referral pathways and using data to streamline access to relevant care, recognising the need for tailored solutions in mental health support across regional Australia. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Nicole Allan and Federica Lanzo from Orion Health about the realities of interoperability in healthcare. Nicole, VP of Solutioning and Delivery, brings decades of experience implementing digital health systems globally, while Federica, Product Director for Interoperability, offers a technical perspective on integrating data standards and leveraging new technology. Together, they discuss what interoperability means at the point of care, why FHIR compliance is just the beginning, the practical challenges of working across sectors and geographies, the role of AI, and how initiatives like the International Patient Summary (IPS) are shaping the future of connected healthcare.Key Takeaways:🩺 Interoperability in a clinical setting is about securely ensuring relevant, accurate, and timely patient information flows between providers, reducing repeated tests, improving coordination, and enhancing safety for patients and clinicians.⚙️ The challenge of achieving true interoperability goes beyond just technical standards like FHIR; it requires broad adoption, stakeholder engagement, flexible approaches for legacy systems, and governance that aligns with local needs and realities.🏥 Real-world implementations that work are driven by phased rollouts, practical engagement with clinicians and stakeholders, and integration within hospitals and GPs and across community, social care, and justice sector settings.🌐 The adoption of standards such as FHIR and IPS is increasing momentum globally, yet transitioning from compliance to data utility means focusing on context-rich, easily consumable information tailored for clinicians and patients alike.🤝 Progress in interoperability is as much about social and organisational change as it is about technology; stakeholder collaboration, alignment on data governance, and willingness to evolve long-standing practices are essential.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Consumer Health Partnerships, we speak with Debra Letica, former carer and citizen leader, and Dr Viktoria Stein from the International Foundation for Integrated Care, about the Citizens Leadership Research Project. They highlight the significant role of citizen leaders in co-creating integrated care systems and the impact of genuinely involving consumers in health care reform. Debra shares her journey of becoming a citizen leader and how her personal experiences as a carer helped her advocate for better healthcare systems. Dr Viktoria Stein explains the origins of the Citizen Leadership Research Project, and their move to involve citizen leaders from around the globe. Both discuss the importance of genuine partnerships between health professionals and consumers, offering insights into how these relationships can enhance care delivery. Key Takeaways: Importance of Inclusion: Including citizen leaders from the very start of the project to shape priorities and questions. Diverse Perspectives: Recognise that different communities want and need to be involved in various ways. Mentorship Value: Mentors play a crucial role in building confidence and guiding new citizen leaders. Collaborative Networks: Leverage existing networks and international collaborations to find and engage citizen leaders. Shared Challenges: Citizen leaders worldwide face similar barriers and motivations, reinforcing the universal need for integrated, consumer-driven care. Links & Resources: Debra Letica: https://www.linkedin.com/in/debra-l-14b79b74/ Viktoria Stein: https://www.linkedin.com/in/vikstein/ Citizen Leadership Research: https://www.birmingham.ac.uk/research/health-and-social-care-leadership/research/citizen-leadership RACP: https://www.linkedin.com/company/royal-australasian-college-of-physicians/posts/?feedView=all International Journal of Integrated Care: https://ijic.org/ Consumer Health Forum Canberra (National Body) : https://www.linkedin.com/company/consumers-health-forum/posts/?feedView=all Health Consumer Council WA : https://www.linkedin.com/company/healthconsumerscouncil/posts/?feedView=all Health Consumers NSW: https://www.linkedin.com/company/health-consumers-nsw/posts/?feedView=all Carers WA: https://www.linkedin.com/company/carers-wa/posts/?feedView=all Carers Australia: https://www.linkedin.com/company/carers-australia/posts/?feedView=all Consumer Health Partnerships is a podcast for healthcare stakeholders that spotlights the synergistic power of partnering with consumers to share a human-centred health system. We share inspiring stories and practical strategies from healthcare professionals at the forefront of embracing a human-centred approach to patient experience and a patient-centred approach to patient experience and co-design. We are redefining care by respecting their patients’ equal place in conversations about their health. This show is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Sam Wood, Head of Product at Meddbase, and Greg Jennings, Chief Engagement Officer at Beyond Blue. The discussion centres on the current state of workplace mental health in Australia, the increasing importance of prevention and early intervention, and how technology and partnerships are reframing mental health support at work. Sam shares the story behind Meddbase's collaboration with Beyond Blue to deliver the Before Blue programme, while Greg outlines the realities facing Australian workplaces and the measurable impact of practical, data-driven solutions for mental health.Key Takeaways🧠 The prevalence of mental health issues remains high in Australia, with 1 in 5 people experiencing a mental health condition each year, and almost half the population affected in their lifetime.🛑 Prevention and early intervention are essential; initiatives like Before Blue focus on building practical skills and supporting staff before issues escalate — shifting from reactive support to proactive care.🔐 Secure data management and straightforward service design are critical for building trust in digital mental health tools, enabling measurable outcomes for individuals and organisations.🏢 Effective workplace mental health strategies require commitment from leadership, integration into company culture, and a move beyond awareness campaigns to actions with real, measurable benefits.🤝 Partnerships between technology providers and mental health organisations, like Meddbase and Beyond Blue, are delivering solutions that are accessible, evidence-based, and scalable for Australian workplaces.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Lily Liu, the Divisional Director of Digital Health at Western Health. They discuss Western Health's recent efforts in digital health transformation, focusing on Western Health Care Connect (WHCC), a system designed to consolidate patient medical information across various visits into a single, accessible view. Key Takeaways: 🩺 Care Connect is there to make life easier for medical staff by bringing together all the important bits of a patient's record, like demographics, allergies, and visit history, into one handy view. 💻 The setup tackles the usual EMR headaches like endless clicking and browsing for details by giving clinicians an easy-to-use landing page. 📲 They're also working on getting info to GPs more smoothly, moving away from the old fax system to secure messaging. 🌍 Western Health is stepping up and is taking tips from big players in the UK and Canada to nail the implementation of Care Connect. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Kai Van Lieshout, cofounder and CEO of Lyrebird Health, about the rise of AI scribe technology in healthcare. The discussion explores the growing role of artificial intelligence in reducing clinicians' administrative workload, AI in primary care consultation workflows, data privacy considerations, practical realities of adopting AI scribes, and documentation automation in medical practice. Key Takeaways 📝 AI Scribes in Healthcare: AI scribes can speed up medical workflows by automating notetaking and document generation, significantly reducing clinicians' time on paperwork. 🔗 Integration with Practice Management Systems: Deep integration between AI scribe solutions and existing electronic medical records or practice management software makes deployment seamless and more valuable for clinicians. 🤝 Patient Experience and Consent: Patient acceptance of AI scribes in consultations is high when doctors explain the benefit of improved attention; information transparency builds trust. ✅ Trusted AI Outputs: AI scribe recommendations and extractions are verified against patient records to ensure accuracy. The final responsibility and liability remain with the clinician, making trusted system design important. 🔍 Choosing the Right AI Scribe: Key decision factors are data sovereignty, product integrations, and how well the AI matches and represents a clinician’s documentation style. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Dr Jason Brown, Chief Digital Health Officer at Metro North Health; Dr Rae Donovan, Acting Chief Clinical Information Officer of eHealth Queensland; Dr Mia McLanders, Manager of Research and Innovation at Metro North Health; Fiona Armstrong, CEO at Liquid; and Kate Wylie, Director of Health at Liquid, exploring why healthcare technology so often misses the mark.  The discussion dives into why projects fail to scale, how local needs can be balanced with system reform, the importance of genuine co-design, and why adoption, rather than rollout, decides whether healthtech delivers benefit for clinicians and patients. This episode was recorded at the Clinical Skills Development Service at Metro North Health in Brisbane, during a special Future Led panel event hosted by THT+ partners Liquid.  The event brought together clinicians, designers and innovators to discuss collaboration, smarter procurement, and systemic reform in healthcare technology. Key Takeaways Technology in healthcare is frequently bolted on as an afterthought, often addressing symptoms rather than fundamental causes. This results in fragmented, clunky workflows for clinicians and patients.The healthcare system is highly interconnected, and solving one workflow in isolation may create issues elsewhere. Successful innovation requires a systems approach.Systemic reform needs proactive planning, investment in 'invisible plumbing' (like data standards and interoperability), and a shift away from short-term, patchwork funding.True co-design puts every stakeholder at the table from the beginning, not just for sign-off at the end. Sustainable change comes from interdisciplinary collaboration, not silos. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Chris Pymble from Graphics et al., Dr Bhavesh Patel from Queensland Children’s Hospital, and Dr Brent Richards from Gold Coast Hospital. They dive into why good communication in healthcare is such a big deal and how it affects patient care and system efficiency. Key Takeaways:• Effective communication is crucial in healthcare, impacting not just patient outcomes but also the efficiency of healthcare systems.• Current systems often result in fragmented communication due to lack of integration, stressing the need for streamlined processes.• Digital tools, including AI, can personalise patient information, making healthcare communication more effective and accessible.• Making sure patients get what's going on involves changing up how doctors communicate, using visuals, and translating information when needed.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Dan Michelson, CEO of RLDatix, Leanne Lind, Head of Policy Governance at St. John of God Health Care, Imtiaz Bhayat, CIO at Regis Aged Care, and Barbara Staruk, Chief Product Officer at RLDatix. They discuss how tech, AI, and innovation are changing healthcare policy, compliance, and more. This episode was recorded at the Connected Health & Care Summit Asia-Pacific 2025 in Melbourne, hosted by RLDatix. Key Takeaways: 🌍 RLDatix is making waves globally with its impressive risk, safety, workforce, and data management portfolio. 🤝 Health systems benefit from a partnership approach rather than just viewing vendors as product providers, highlighting collaboration for solving pressing challenges in healthcare IT. 🤖 The role of AI in making clinical systems more efficient by capturing data and predicting potential outcomes was discussed. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Consumer Health Partnerships, we speak with Anja Christoffersen from Champion Health Agency and Jeremy Kerr from QUT Design Lab about the importance and application of co-design in the healthcare sector. Anja and Jeremy shared their extensive experience in co-designing health services and projects, highlighting the need for genuine consumer collaboration. Discussing their respective roles and achievements, including Jeremy's project on resources for health professionals and Anja's integrated design methods. They aim to demystify co-design, explaining its methods and the significance of creative and empathetic collaboration. As well as addressing the benefits and challenges involved in implementing co-design practices in healthcare environments. Key Takeaways: Participation Importance: Highlighting that co-design needs practical participation to fully understand its value. Co-Design Methods: Various methods like journey mapping and empathy mapping are critical in understanding lived and professional experiences. Starting Small: They recommend starting small with co-design methods, focusing on comfort and practicality. Framework Adaptability: Emphasising that co-design frameworks must be adaptable to different contexts and needs. Creative Collaboration: Successful co-design relies on creativity and empathetic collaboration, with no predetermined outcomes. Links & Resources: Anja Christoffersen: https://www.linkedin.com/in/anja-christoffersen-999446152/ Jeremy Kerr: https://www.qut.edu.au/about/our-people/academic-profiles/jeremy.kerr QUT, School of Design: https://www.qut.edu.au/about/faculty-of-creative-industries-education-social-justice/school-of-design Design for Health: https://research.qut.edu.au/designlab/programs/ References mentioned by Jeremy during the podcast: Link for the book via Australian distributor (cheaper than international publishers): https://www.hachette.com.au/jeremy-kerr/the-art-of-co-design-solving-problems-through-creative-collaboration Eating disorder co-design podcast link (In Full Bloom): https://open.spotify.com/show/6uhfJm0F2oUFOEdW1Y4K1W (it’s on Apple podcasts too!) Consumer Health Partnerships is a podcast for healthcare stakeholders that spotlights the synergistic power of partnering with consumers to share a human-centred health system. We share inspiring stories and practical strategies from healthcare professionals at the forefront of embracing a human-centred approach to patient experience and co-design. We are redefining care by respecting their patients’ equal place in conversations about their health. This show is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Diana Pitts, CEO of Coviu Global, about telehealth's journey from the early days of 2018 to its rapid growth during COVID-19 and what the future holds. They dive into how clinics across Australia can weave telehealth into everyday operations, making it a vital part of healthcare delivery. Key Takeaways:🦠 During COVID-19, telehealth became a critical tool rather than a mere convenience, challenging clinics to adapt quickly.⚙️ Many clinics grappled with integrating telehealth into their practice, often relying on inadequate tools that lack clinical workflows' specific needs.🌍 Telehealth offers clinics ways to expand their reach without expanding physical space, allowing greater flexibility in care delivery and operational hours.📞 Coviu is seamlessly integrating phone consultations alongside a video, leveraging AI medical scribes that respect patient consent, and providing more efficient practice management solutionsCheck out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with some big names in healthcare during HIMSS 2025 in Las Vegas. Among the guests from HIMSS are Hal Wolf, President and CEO; Lee Kim, Senior Principal of Cybersecurity and Privacy; Dr Anne Snowdon, Chief Scientific Research Officer; Christina Caraballo, Vice President of Informatics; and Ronan O’Connor, Vice President and Managing Director for EMEA. They discuss topics like AI, boosting interoperability, tackling cybersecurity, and how digital health is shaping up across the globe.This episode was recorded live from HIMSS 2025, an event that pulls together digital health pros from all over to check out the latest and greatest in healthtech. These are just some of the discussions that Pete captured at HIMSS 2025 - check out a full playlist of all interviews at HIMSS25 on the Talking HealthTech YouTube Channel. Key Takeaways: • This year's HIMSS conference saw a significant increase in professional attendance, focusing on decision-makers and industry leaders driving digital transformation in healthcare. • Hal Wolf talks about how HIMSS brings together diverse voices in healthcare to spark collaboration and change. • Lee Kim highlights the increasing cybersecurity threats due to advancing tech and stresses the importance of strong multifactor authentication and insider threat policies. • Dr Anne Snowdon points to the gap between cool tech advancements and real-world use, stressing the need for preventative healthcare models supported by digital tools. • Christina Caraballo shares insights into interoperability, emphasising that setting the right data standards is key to making everything work smoothly across systems. • Ronan O’Connor explains how Europe's healthcare needs vary, pointing out the importance of regional strategies and global best practices coming together. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch chats with Vince Farrell, Operations Manager of Nuvo Health and Melvin Chen, CEO and Co-founder of Care GP. They dive into the headache-inducing world of admin pressures that GPs face daily. Vince and Melvin share how they've teamed up to use AI to lighten the load, focusing on how their virtual assistant, Samantha, is stepping up to handle document processing. You'll hear how they’re making a real-world difference for GP clinics, easing the admin chaos, and paving the way for tech to make a splash in healthcare processes. Key Takeaways: • GP clinics are drowning in admin work, and technology like AI can help them focus more on patient care. • Samantha, the AI agent from Care GP, is cutting through the paperwork mess, saving time, and keeping things accurate. • Nuvo Health is seeing big improvements in speed and accuracy using this tech across their locations. • Feedback shows AI tackles some admin tasks even better than humans, freeing up staff to concentrate more on patients. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, hosts Peter Birch and Sophie Turner speak with Emily Mailes, Ed Marx, and River Nygryn about the mix of digital health strategy, cybersecurity, and patient experience. This episode was recorded during Australian Healthcare Week 2025 in Sydney, Australia, and features conversations from various speakers, bringing insights from the event floor. Key Takeaways:• Emily Mailes talks about setting Victoria’s healthcare system up for the next decade with a solid digital health strategy that’s not just about tech but also focuses on outcomes for the system, patients, and staff. • Ed Marx shares tips on boosting patient experience without breaking the bank. He stresses the power of empathy and seeing healthcare services as a seamless process instead of isolated tasks. • River Nygryn highlights the importance of monitoring third-party risks and ensuring healthcare data stays secure. She’s all about monitoring data to prevent security mishaps. Check out the episode and full show notes on the Talking HealthTech ⁠website⁠. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit ⁠talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch speaks with Peter Rady and Brendan Tang during the hustle and bustle of Australian Healthcare Week.  They dive into how Medicity is evolving now that they're part of Streamline Solutions and what that means for the future of healthtech. Recorded live at Australian Healthcare Week, this episode captures some interesting discussions and insights happening in the healthtech scene. Key Takeaways: • Medicity's Big Move: Medicity is now under the Streamline Solutions umbrella, thanks to a successful partnership over the last eight years. • Strong Cabrini Ties: Originating from the Cabrini Technology Group, Medicity maintains a solid relationship with Cabrini, fueling their continuous growth and innovation. • Streamline's Experience: With a wide experience across sectors, especially in healthcare, Streamline Solutions offers a solid platform for Medicity to broaden their impact. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Peter Birch chats with John Poli from RingCentral at the HIMSS 2025 conference in Las Vegas. They dive into how RingCentral is shaking up healthcare communications and what that means for patients and providers.Key Takeaways• RingCentral is a big player in cloud-based communications, especially in healthcare, operating in over 49 countries.• AI is changing the game by pulling insights from conversations with patients, both during and after calls.• There's a big focus on making healthcare more engaging and coordinated for patients, fueled by tech and changes brought on by COVID-19.• In the US, it's all about using tech to cut healthcare costs and make things smoother for patients. Australia's healthcare scene is seen as quite progressive, with efforts to meet local compliance needs.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Tracy McClelland, CCIO UK and George Patapis, ANZ Sales and Business Lead at Dedalus, about the innovative uses of the ORBIS electronic patient record (EPR) in healthcare.  Recorded at the HIMSS 2025 conference, the conversation explores the integration of localised content, clinician-focused technology, and the role of artificial intelligence in enhancing clinical decision-making. This episode was recorded in the Dedalus booth, providing a deep dive into the current trends and innovations in healthcare technology being discussed at the event. Key Takeaways: • ORBIS is Dedalus’s EPR system used all over Europe and is now moving into the UK and Australian markets, complete with content tailored to each country's standards. • The team at Dedalus is all about making sure the tech works for, not against, clinicians. They've designed ORBIS to give healthcare professionals all the info they need in one spot to make clinical workflows smoother. • AI is a big part of the game with ORBIS, offering tools for predicting patient conditions like sepsis, plus AI-driven support like ambient listening and wound care assistance. Thanks to a dedicated ethics committee, they make sure all their AI tech is ethical and safe. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meetups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Charles Lie from Healthscope, Cathy Ryan from Cabrini Health, and Dean Breckenridge from Ramsay Health Care about the hurdles private hospitals in Australia are dealing with. They dive into outdated coding rules, workforce shortages, and the hiccups in revenue cycle management. They also cover how AI and automation come into play, discuss policy and funding roadblocks, and share some handy tips for staying financially sustainable.This episode was recorded as a live session in partnership with InfoMedix, bringing together representatives from across Australia's digital health ecosystem, including private hospitals, vendors, consulting firms, and government bodies, highlighting a broad interest and engagement with the topics discussed.Key Takeaways: • Coding complexity is a real headache for hospital cash flow, highlighting the need for skilled coders and efficient systems. • Bringing AI and automation into healthcare isn't smooth sailing because of specific coding standards and existing inefficiencies. • Everyone needs to team up to reduce admin redundancies and make systems more efficient. • Public vs. private hospital funding models are another ball game, making financial sustainability a big challenge. • Simplifying funding models helps reduce the admin burden and improve the quality of patient care.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Dr Monica Trujillo, Chief Health and Risk Officer at Telstra Health; Rob Reynolds, Vice President of Clinical Reasoning at Smile Digital Health; and Dr Janice Tan, Clinical Director at Telstra Health.  Together, they explore the significance of interoperability in healthcare, discussing how health information exchanges (HIEs) and emerging technology play a vital role in closing care gaps and improving patient outcomes across various healthcare settings. Key Takeaways: Interoperability is crucial for effective healthcare delivery, enabling clinicians to access and trust comprehensive patient data. Embracing standards like FHIR is pivotal for creating cohesive health information exchanges. - Clinical reasoning elevates data to provide more relevant insights to clinicians, aiding in informed decision-making. This, in combination with improved data accessibility, empowers both clinicians and patients. To ensure equitable health outcomes, addressing care gaps is essential, especially in rural and regional areas. Australia can learn from international experiences and leapfrog towards better integrated care. Emerging technologies should empower rather than replace clinicians, and co-design between tech developers and healthcare professionals is vital to ensure practical and useful applications. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Lyndon Goddard and Dr Matthew Vickers from Eucalyptus about the evolution of the telehealth landscape in Australia over the past 12 months and the importance of regulatory standards in telehealth. This episode was recorded in the Eucalyptus studio. Key Takeaways: Evolution of Telehealth: The transition from asynchronous to synchronous telehealth models in response to new medical board guidelines has been a significant change, with positive feedback from practitioners and patients. Market Dynamics: The past year has seen a surge in telehealth clinics, especially those offering instant medical certificates and medical cannabis consultations. Regulatory scrutiny is increasing in these areas to ensure safety and compliance. AI in Telehealth: AI is gradually integrating into telehealth services, particularly clinical decision support and automation within digital health workflows. Call for Regulation: There is a strong need for standardised accreditation frameworks specifically tailored for telehealth services in Australia to ensure minimum safety and quality standards are met. International Comparisons: The UK’s approach to telehealth regulation, which includes multiple layers of oversight, offers valuable insights for potential frameworks in Australia. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visittalkinghealthtech.com/thtplus. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Nathan Moore speaks with Stefan Mazy, the CEO of DermR Health Solutions.  They discuss DermR Health's innovative approach to diagnosing skin cancer through their DermR Patch technology.  Stefan shares his personal motivation behind the technology and the journey of developing a solution to improve diagnostic accuracy while reducing the burden on healthcare systems worldwide. Key Takeaways: DermR Patch technology offers a novel approach to skin cancer diagnosis using a microsampling tool that can potentially reduce unnecessary biopsies, which is projected to save significant healthcare costs and improve patient outcomes. The current global challenge with skin cancer diagnostics is the over-reliance on biopsies, with a significant percentage being unnecessary. The technology also addresses incorrect data classifications in skin cancer statistics, aiming to provide more accurate data for informed health decisions. The potential for nurses and other healthcare professionals to administer the DermR Patch, demonstrating the potential for optimising healthcare resources. The anticipated decline in GPs and rise in skin cancer cases by 2030 highlights the need for innovative diagnostic solutions such as DermR Patch. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Steve Gomes, the Managing Director of Rauland Australia and New Zealand, about integrating digital health technologies in healthcare and aged care settings.  They discuss the development of the Concentric Care Platform, collaboration with clinicians, and the evolution of technology to meet the needs of health professionals and patients. This episode was recorded at the Rauland offices in Sydney, Australia, providing an in-depth look at how technology is implemented in Australia and New Zealand healthcare and aged care sectors. Key Takeaways: Rauland focuses on engaging with clinicians early in the technology deployment process to ensure solutions meet their needs effectively. The Concentric Care Platform has been a key development by Rauland since 2017, emphasising integration with electronic medical records like the single digital patient record system. Rauland’s approach includes a quiet environment in hospitals, reducing noise by directing alerts to the smartphones of assigned nurses and enhancing patient care and staff efficiency. The importance of partnerships and industry-standard integrations like HL7 and FHIR are discussed, ensuring smooth interoperability within the complex landscape of healthcare systems. Check out the episode and full show notes on the Talking HealthTechwebsite. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visittalkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Alex MacLeod, the Director for Healthcare Solution Innovation at InterSystems, about the evolving landscape of Health Information Exchanges (HIEs).  Pete and Alex explore how HIEs have developed over time, the practical use cases of these systems, and the lessons learned from global implementations, particularly in the US and Australia. Key Takeaways: Evolution of HIEs:HIEs have matured and often reinvented themselves, incorporating new use cases such as public health and AI to remain relevant and useful. Success Criteria:Effective HIEs provide early value through basic functionalities like real-time notifications and gradually layer on complex use cases, ensuring continuous utility and engagement. Engagement and Adoption:Early stakeholder engagement and inclusion of diverse perspectives from clinical and business sides are crucial for successful HIE implementation. Challenges in Measuring Impact: Quantifying the impact of HIEs on clinical outcomes and cost savings is challenging, but focusing on intermediary metrics like engagement rates and reduced readmissions can provide valuable insights. Data Utility and Privacy:Balancing comprehensive data collection with privacy considerations and practical adoption practices is crucial for long-term success. Check out the episode and full show notes on the Talking HealthTechwebsite. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visittalkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Sophie Turner speaks with Whitney Luxford, who has extensive experience in aviation medicine and recently founded fit2fly.  The discussion dives into Whitney’s career journey from paramedic to aviation medicine specialist and explores the innovations introduced by fit2fly to streamline the medical clearance process for airline passengers. Key Takeaways: Aviation Medicine Insights: Whitney shares her career journey, integrating her experience as a paramedic and her pivotal role in setting up a medical department for Virgin Australia. In-flight Medical Events: An overview of frequent in-flight medical events and their challenges, including costly diversions and emergency landings. fit2fly Solution: fit2fly aims to digitize and expedite the medical clearance process for airline passengers, significantly reducing approval times from weeks to minutes. Technological Integration: The platform leverages clinical algorithms and decision trees to provide immediate clearance, reducing passengers' anxiety and airline inefficiencies. Future Prospects: Whitney outlines plans to incorporate disability and accessibility travel information into the fit2fly platform, further simplifying the travel process for passengers with medical needs. Check out the episode and full show notes on the Talking HealthTechwebsite. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visittalkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Jason Potts and Jamie Robertson from Imprivata about their roles, the company's solutions, and the digital identity challenges in healthcare.This episode was recorded during Digital Health Week New Zealand 2024, hosted by HiNZ, and dives into how Imprivata is helping healthcare providers manage secure access to patient information across various settings.Key Takeaways• Imprivata's Core Function: Imprivata focuses on digital identity solutions, primarily offering a simple and secure way for healthcare professionals to access multiple applications using technologies like Tap and Go and multifactor authentication.• Global Application: The solution is implemented globally, from large hospital systems to smaller clinics and commercial environments such as banking and gaming.• Local Context: In Australia and New Zealand, Imprivata adapts its workflows to fit local healthcare systems, integrating large EMR systems and smaller platforms.• Passwordless Journey: Imprivata is moving towards a passwordless environment, incorporating facial biometric authentication and other innovative approaches.• Mobility in Healthcare: They offer solutions for secure access via mobile devices, essential for clinicians working remotely or in various locations.Check out the episode and full show notes on the Talking HealthTechwebsite.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers and more exclusive content. For more information visittalkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Martyn Weir and Dr Kyle Hoath from Oqea about ADHD and mental health care through teamwork and innovative technology solutions. Key Takeaways: • Hybrid Care Model: Leveraging technology to offer patients flexibility in accessing care, such as seamlessly switching between face-to-face and telehealth appointments. • Technological Integration: Use of AI and other digital tools to streamline and enhance the diagnostic process for ADHD and other mental health conditions. • Collaborative Care: Importance of teamwork among different healthcare providers to improve patient outcomes, particularly in the mental health sector. • Access and Demand: Addressing the challenges around long wait times for ADHD services and improving efficiency through better organisation and resource management. • Role of Good Information: Providing patients with reliable, evidence-based resources to help them understand conditions and navigate the healthcare system. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Consumer Health Partnerships, we speak with Anja Christoffersen, founder of Champion Health Agency, and Dr Adrienne Young, dietitian researcher at the Royal Brisbane and Women's Hospital and Senior Research Fellow at the University of Queensland, about co-designing a co-design framework for Metro North Health in Queensland. They delve deep into the need for a co-design framework to enhance patient nutrition and food experiences in hospitals. Anja and Adrienne share their journey of working together, the challenges they faced, and the significant impact of their collaborative efforts. They also touch upon the essential elements of building a successful collaboration between consumers and healthcare professionals to improve healthcare delivery. Key Takeaways: Understanding Co-Design: Co-design involves genuine partnerships and shared decision-making between consumers and healthcare professionals. Building Trust: Successful co-design projects are built on strong, trusting relationships and ongoing dialogue. Flexibility and Adaptability: Being adaptable and prepared to revisit and revise plans is crucial for overcoming unforeseen challenges. Emphasising Equity: Addressing power imbalances through proper funding and acknowledgment of contributions is essential for effective co-design. Legacy and Impact: The developed co-design framework has seen significant use, indicating its value and impact on improving healthcare practices. Links & Resources: Anja Christoffersen: https://www.linkedin.com/in/anja-christoffersen-999446152/ Dr Adrienne Young: https://www.linkedin.com/in/adrienne-young-5bb06316b/ Metro North Health co-design framework: https://metronorth.health.qld.gov.au/get-involved/co-design Consumer Health Partnerships is a podcast for healthcare stakeholders that spotlights the synergistic power of partnering with consumers to share a human-centred health system. We share inspiring stories and practical strategies from healthcare professionals at the forefront of embracing a human-centred approach to patient experience and a patient-centred approach to patient experience and co-design. We are redefining care by respecting their patients’ equal place in conversations about their health. This show is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Phil Baskerville, Digital Project Director for New Dunedin Hospital, Dan Owen, Director of Health at NTT DATA, and Rachel Wolfe, Chief Customer Officer at Five Faces.  They discuss integrating digital technologies in the new outpatient facility at Dunedin Hospital and the importance of building patient-centred and culturally inclusive healthcare solutions.  This episode was recorded during Digital Health Week NZ 2024, hosted by HiNZ. Key Takeaways: • Collaborative Approach: The project exemplifies the importance of collaboration among technology providers to create a seamless healthcare experience. • Scalable Infrastructure: Emphasis on building a repeatable and scalable digital infrastructure to support multiple hospital projects over the next decade. • Patient Experience: Innovations aimed at enhancing patient and clinician experience through technology, such as location-grade Wi-Fi for equipment tracking and user-friendly digital interfaces. • Cultural Integration: Incorporating local dialect and cultural elements into the digital tools to ensure inclusivity and representation. • Prototyping and Testing: Establishing a design lab for early prototyping and real-world testing to ensure the system meets user needs before the facility's official opening. • Global Trends: Insights into how global trends in smart hospitals and patient-centric care models influence the project. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Sophie Turner speaks with Andy Bond and Michael Strachan from Magentus about adopting open standards to ensure national usability of developed IP, the importance of interoperability, and enhancing collaborative care through sustainable practices. Key Takeaways: • Adopting open standards to address interoperability challenges, moving away from bespoke integrations. • Focus on enhancing collaboration between clinical endpoints, facilitated by FHIR Implementation Guides. 🔄 The pivotal role of workflow in integrating systems and improving processes like e-requesting and e-bookings. • Transition from older web services to modern FHIR-based APIs, supported by industry and government initiatives. • Emphasis on involving patients in their healthcare journey for better access to clinical information. • Developing a platform-based approach using FHIR APIs at Magentus, aiming to replace paper requests with digital ones by early 2025. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, hosts Peter Birch, Nathan Moore, and Sophie Turner celebrate the milestone of the 500th episode. Reflecting on the podcast's journey from its beginnings to its plans for the future, the conversation dives into personal experiences, the evolution of health technology, and the importance of collaboration in the healthcare ecosystem. This discussion also touches on key topics such as AI, the role of digital health, and potential future directions for the podcast and the industry. Key Takeaways • Journey and Evolution of Talking HealthTech: The hosts reflect on the growth of the podcast, from Pete’s initial concept to the current production team and the collaboration with a diverse range of guests and co-hosts. • Personal Reflections: Each host shares their personal journey into health technology, highlighting the various paths and experiences that brought them to the current point. • Significance of Collaboration: The discussion emphasises the importance of collaboration within the healthtech space and the value of connecting different sectors and stakeholders. • Future Directions: The podcast aims to continue exploring impactful topics, including the integration of technology in rural and remote healthcare settings and the potential for new content formats and partnerships. • Community and Ecosystem: There is a shared commitment to enhancing the Talking HealthTech community and providing valuable content that supports the healthcare ecosystem. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Pat Wheaton, founder of Core Connect Group, and Elif Kücüktas, Specialist Advisor – Healthcare of Core Connect Group, about improving efficiencies in healthcare tasks, supporting frontline workers, and developing innovative healthcare products. Key Takeaways: • Progress in Technologies: Advancements in electronic medical records (EMR) and handheld tablets have been made, with opportunities to enrich clinical notes further. • Frontline Worker Focus: The importance of supporting frontline healthcare workers to make their jobs easier and more impactful is emphasised. • Innovation Framework: A structured framework for healthcare product and service innovation is developed to improve outcomes for patients and staff. • Collaboration Over Competition: Effective solutions in healthcare often come from collaboration between tech companies and clinicians, rather than independent problem-solving. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, hosts Peter Birch and Rebecca McBeth speak with various leaders in digital health at the Digital Health Week NZ 2024 hosted by Health Informatics New Zealand (HiNZ). Guests include Scott Arrol, James Field, Charlene Tan-Smith, Dr Bryan Tan, Martin Chadwick, Lisa Knowles, Kate Tulp, Dr Kaveh Safavi, and Lara Hopley, covering the state and future of health technology in New Zealand amidst budget cuts and evolving digital landscapes. Key Takeaways: • Budget and Policy Changes: Exploring the federal budget cuts to technology and innovation in New Zealand healthcare and their implications. • Opportunities in HealthTech: Despite challenges, opportunities exist to thrive through collaboration and essential tech improvements. • Clinical Informatics and Allied Health: Highlighting the role of clinical informatics in patient management and cross-discipline collaboration. • Technology Integration and Workforce: Discussing how AI and new technologies can tackle workforce shortages and boost healthcare efficiency. Check out the episode and full show notes on the Talking HealthTech website. These are just a handful of the conversations we had at Digital Health Week NZ 2024. To catch all the other interviews, head over to our YouTube channel for a full playlist of all the discussions. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meetups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Dr Krystyna de Lange, Host of The Good GP Podcast; Dr Sean Stevens, Host of The Good GP Podcast; Chris Smeed, CEO of Cubiko; Paul Copeland, Partner - Business Advisory at William Buck Australia; George Sotiris, Director, HR In Health; and Dr Michael Wright, President of the Royal Australian College of General Practitioners (RACGP) about a wide range of topics, including CPD integration, practice management, AI in healthcare, and future leadership in general practice.  This episode was recorded during GP24 in Perth, organised by the RACGP, covering the sector's innovations, technology, and sustainability. Key Takeaways: - Business and Financial Management: General practitioners are encouraged to deepen their understanding of business operations alongside clinical duties, focusing on leveraging software tools for financial and operational improvements. - Professional Development for GPs: Efforts through platforms like The Good GP Podcast aim to mentor new podcasters and educators in general practice, fostering professional growth. - Future Leaders Program: The RACGP's Future Leaders Program encourages involvement to expand influence and mentorship within the profession. • Healthcare Software & CPD: Integrating Continuing Professional Development (CPD) into Cubiko aims to enhance patient outcomes and streamline healthcare practices. • Improving Practice Culture: Emphasis is placed on improving practice culture, compliance, and systems while addressing challenges such as staff retention and accountability. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Liz Ashall-Payne, Megan Robertson, and Christopher Bain about the latest developments in digital healthcare.  Recorded at the ANDHealth Digital Health Summit 2024 in Melbourne, Australia, the discussion explores system-based trust in healthcare technology, the transformative role of technological integrations in healthcare, regulation and policy challenges, and the future aspirations for digital health impact and accessibility. Key Takeaways: 📋 System Building in Healthcare Technology: Developing a standardised framework for evaluating healthcare technology is essential to foster trust and ensure the distribution of high-quality digital health solutions. This approach aims to achieve global impact, particularly in supporting underserved regions. 💊 Technological Transformations: Advancements such as electronic medication prescribing and real-time prescription monitoring have significantly improved safety and accessibility in healthcare. Integrated digital systems ensure smoother care transitions and better patient outcomes. 🖥️ Future of Digital Health Management: Electronic medical records (EMRs) and synthetic data can transform healthcare by enhancing efficiency and innovation. Current initiatives focus on making medical reports more accessible to patients and leveraging synthetic data to develop secure and effective healthcare solutions. ⚖️ Regulation and Policy in Digital Health: Digital health and AI regulation presents complex challenges in a rapidly evolving environment. Adequate government funding and addressing the divide between federal and state healthcare systems are critical factors for success. 🚀 Digital Health Transformation Stages: The progression from digitisation to full digital transformation is a key focus, emphasising value-based digital health initiatives that aim to improve patient care and healthcare system efficiency. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with a range of experts at HLTH 2024.  The discussions dive into various aspects of healthcare technology, virtual care, genetic sequencing, AI solutions, and the importance of demographic data in healthcare.  Featured guests include Monica Soni, Michelle Stephens, Dr. Noura Abul-Husn, Pano Anthos, Justin Mardjuki, and Mitesh Rao. This episode was recorded during the HLTH 24 event in Las Vegas and features a handful of the conversations that Talking HealthTech captured during the event. Key Takeaways 🏥 Corporate Efforts in Healthcare: The challenges major corporations face in delivering healthcare services are attributed to their inability to meet consumer needs effectively. 🌐 Shift Towards Virtual Care: A growing trend comparable to the rise of e-commerce is emerging, which could transform healthcare delivery through virtual care solutions. 🧬 Genetic Sequencing and Preventative Care: Insights are shared on the role of genetic sequencing in predicting health outcomes and providing personalized health recommendations. 📊 Demographic Data in Healthcare: The importance of collecting demographic data, such as race and gender identity, is underscored to enhance healthcare delivery and ensure equitable access. 🤖 AI Safety and Reliability: The need for transparency and robust data in AI tools is emphasized to ensure patient care safety, reliability, and accuracy. 📈 Healthcare Data Management: Efforts to develop a data layer that transforms healthcare data into actionable insights are described as a step toward improving overall healthcare management. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Nathan Moore speaks with various guests, including Natalie Collard, Eimer Boyle, Kara Burns, Dreda Heard, Sarah Pearson, Lana Bell, Aimee Solomon, Kath Feely, Nirvana Luckraj, Katy Aish, Glynnis Aubrey, and Helen Cox about the Women in Digital Health Leadership Program run by the Australasian Institute of Digital Health (AIDH).  The discussion revolves around the program’s impact, personal transformations, and professional growth in digital health. This episode was recorded during the celebration event for the 2024 cohort.  Key Takeaways: Program Structure: Structured as a six-month blended learning experience, the program is designed to cultivate leadership capabilities tailored to the digital health domain.Benefits of the Leadership Program: The leadership program benefits new and experienced managers by creating valuable networking opportunities within the digital health sector.Positive Experiences and Empowerment: The program fosters empowerment and personal transformation, focusing on networking and skill enhancement for professionals in various roles across the health system.Transition to Digital Health: The program supports professionals transitioning into digital health from clinical or other fields, focusing on improving safety, quality, and medication management.Encouraging Participation: The initiative encourages professionals to explore opportunities in digital health leadership, highlighting the program’s role in fostering skill development and professional networking. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

Peter Birch from Talking HealthTech was in Melbourne, Australia, for the Oracle Health Collaboration Forum 2024, where he had the opportunity to connect with some of the key senior leaders at Oracle Health from Australia and around the world, as well as their customers and partners. In this feature episode of Talking HealthTech, we focus on those conversations with Oracle Health customers and partners, including Raelene Donovan, Acting Chief Clinical Information Officer at eHealth Queensland; Lily Liu, Divisional Director of Digital Health at Western Health; Josh Simmons, Director at Metro South Health; and Ricko Suryadinata and Shelby Jasper, Clinical EMR Analysts at Eastern Health. These discussions delve into the challenges and successes of implementing electronic medical records (EMRs) and digital solutions within diverse health services, providing a comprehensive look at how digital transformation is reshaping healthcare delivery in Australia. Key TakeawaysRaelene Donovan:Discusses the implementation of a unified EMR system across Queensland and the benefits of centralising health records for enhanced clinician efficiency and patient care.Lily Liu:Explores the digital transformation at Western Health, including the expansion of Oracle’s EMR system and the integration of new tools to improve patient care.Josh Simmons:Highlights the importance of extending digital health platforms beyond hospital settings to improve continuity of care and the role of patient portals in empowering patients.Ricko Suryadinata and Shelby Jasper:Share insights on optimising EMR functionality in outpatient settings at Eastern Health and the importance of simplifying workflows and securing clinician buy-in. Timestamps[00:01:10] - Raelene Donovan discusses the EMR rollout in Queensland.[00:08:05] - Lily Liu on digital transformation at Western Health.[00:12:44] - Josh Simmons talks about extending digital health platforms at Metro South Health.[00:17:41] - Ricko Suryadinata and Shelby Jasper share their experience with EMR optimisation at Eastern Health. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with a panel of distinguished guests including Simone Clarke, CEO of UN Women Australia; Dr Stephanie Allen, Partner at Kearney; Kathryn Evans, Managing Director of BioMarin Pharmaceutical Australia Pty Ltd; Professor James Elliott, Director of The Kolling Institute; Professor Bronwyn Graham, Director of the Centre for Sex and Gender Equity in Health and Medicine; Dr Elizabeth Shaw, Interventional Cardiologist and Director of Cardiology at Sydney Adventist Hospital and Shaw Cardiology; and Dr Roopa Mehta, Consultant at Kearney. The discussion, recorded as part of the Kearney round table, explores domestic violence, healthcare disparities, leadership representation, economic empowerment, and the significant impact of investing in women's health on the nation's economic and social fabric. Key Takeaways UN Women Australia Focus: The organisation is committed to raising advocacy, awareness, and funds for vital programs addressing women's health, education, equality, and protection in Australia.Emergency Situations: Women have higher mortality rates in emergencies due to familial responsibilities, necessitating better emergency response strategies.Economic Empowerment: Financial independence for women is crucial for overall societal progress.Investment in Women's Health: Increased awareness and investment in health areas disproportionately affecting women can yield significant economic benefits.Gender Representation in Leadership: Underrepresentation of women in leadership roles remains a concern despite progressing female political representation.Clinical Trials and Research: Emphasis on including women in clinical trials to ensure gender-specific healthcare findings and solutions.Sustainable Development Goals: Gender equality is pivotal for achieving all 17 Sustainable Development Goals (SDGs) by 2030. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Serge Lauriou from My Medic Watch about integrating smart technology in healthcare, focusing on their smartwatch applications. This episode was recorded during HLTH 2024 in Las Vegas and discusses My Medic Watch's journey and future direction, highlighting consumer and provider benefits. Key Takeaways: Purpose and Scope: My Medic Watch develops smartwatch applications that detect seizures, falls, and cardiac events, aiming to provide immediate assistance through automated alerts to caregivers.Data and AI Integration: The company is leveraging AI and machine learning to predict medical events before they occur, potentially preventing falls and seizures.Consumer and B2B Shifts: Initially a consumer-focused product, My Medic Watch is transitioning to a B2B model to better integrate into healthcare systems and provide comprehensive patient monitoring.Commercial Smartwatches: The application is designed to work on existing commercial smartwatches, utilising their health data and sensors.Predictive Analytics: Emphasis on capturing continuous health data to create predictive models for medical events, highlighting a proactive approach in healthcare. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Mani Sahihi and Luke Fletcher from Foxo at HLTH 2024 in Las Vegas.  Recorded at The Venetian Expo Center, this episode explores Foxo's growth journey, its innovative solutions in secure communication within healthcare, and its expansion from radiology into other sectors such as hospitals, pathology, and pharmacies. Key Takeaways: 📈 Growth Beyond Radiology: Foxo's initial focus was on secure communication in radiology, but they have significantly expanded their platform to encompass hospitals, pathology, pharmacy, and primary care. 🔒 Secure Communication: The foundation remains secure communication, but it now includes document sharing, video, and messaging capabilities, all designed to navigate industry challenges like bureaucracy and policy. 🌍 US Market Relevance: Foxo's solutions address communication challenges in Australia and the US, adapting to local needs while solving common issues in healthcare communication. 🔄 Change Management and Adoption: Successful integration into existing systems can simplify change management and increase adoption rates, crucial for platforms like Foxo. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

n this episode of Talking HealthTech, host Regina Akacich speaks with Steven McPhail, Amina Tariq, and Sundresan Naicker from the Australian Centre for Health Services Innovation (AusHSI) about the state of digital health, the misconceptions around predictive models, and the need for a systems approach to healthcare innovation. Key Takeaways AI's Potential: AI plugins for telehealth can help physiotherapists measure joint angles and range of motion, while AI for wound care management offers objective feedback. Generative AI is also being explored for the development of new drugs.Caution with AI: The importance of focusing on preventative medicine and the need for skepticism about AI's rapid advancements without fully understanding their implications.Ethical Concerns and Data Privacy: There are significant ethical concerns and data privacy issues surrounding AI, particularly when summarizing call notes and scraping emails.Balancing AI and Humzan Touch: The importance of using AI to augment human capabilities rather than replace them, ensuring the human touch in patient care remains vital.Future of AI in HealthTech: Envisioning a future where AI assists in reducing clinician burnout, improving health outcomes, and lowering costs while fostering innovation and start-ups in the healthtech space. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meetups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Sophie Turner speaks with William Hadden, the Managing Director of Oneview Healthcare for the ANZ region.  They discuss Oneview's Care Experience Platform, its impact on patient care, and the importance of technology integration in healthcare settings. Key Takeaways: Oneview Care Experience Platform: Oneview provides a platform that enhances patient care and optimizes care team workflows within hospital settings through technology.Comprehensive Patient Care: The platform offers more than entertainment. It includes features for patient distraction, communication, targeted education, and meal ordering, contributing to a more comfortable and controlled hospital stay.Discharge Planning: The system aids in discharge planning by providing workflows for staff to ensure patients are well-prepared for discharge with necessary information and medications.Adaptability and Integration: Oneview’s platform allows hospitals to start small and scale up. It integrates with various hospital systems, offering seamless interoperability.Challenges in Implementation: Emphasis on solving real problems, change management, and ensuring the technology is user-friendly and has a low overhead for staff.Creative Uses and Future Potential: Stories of unique uses of the platform highlight its flexibility. Future enhancements include AI integration and a mobile offering to further lower the barriers and costs of technology implementation in hospitals. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Sophie Turner speaks with Landell Archer from Pexip about the integration of AI in healthcare and its potential impacts on multiple sectors.  Landell shares her journey from being an exercise physiologist to working in health technology.  She discusses how AI is applied in health care, defence, government, justice and the ethical considerations involved. Key Takeaways: AI's Potential: AI plugins for telehealth can help physiotherapists measure joint angles and range of motion, while AI for wound care management offers objective feedback. Generative AI is also being explored for the development of new drugs.Caution with AI: The importance of focusing on preventative medicine and the need for scepticism about AI's rapid advancements without fully understanding their implications.Ethical Concerns and Data Privacy: There are significant ethical concerns and data privacy issues surrounding AI, particularly when summarising call notes and scraping emails.Balancing AI and Human Touch: The importance of using AI to augment human capabilities rather than replace them, ensuring the human touch in patient care remains vital.Future of AI in HealthTech: Envisioning a future where AI assists in reducing clinician burnout, improving health outcomes, and lowering costs while fostering innovation and start-ups in the healthtech space. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Steven Parrish, Chief Medical Information Officer at Dedalus, and Viti Handyside, Product Manager for ORBIS EMR at Dedalus, about how digital clinical solutions can impact clinician retention and recruitment.  This special live recording touches on balancing clinical workflows with patient needs and provides insights into integrating AI, telehealth, and other technologies in healthcare.  The episode also discusses the current challenges facing the healthcare workforce in Australia and worldwide. Key Takeaways: 🗂️ Traditional EMRs can be cumbersome and need improvements to streamline clinician tasks and reduce redundant documentation. 🤝 The alignment of clinician workflows with patient engagement can be supported by technology like AI, dashboards, and telehealth. 🔗 Healthcare service fragmentation requires integrating in-person and virtual care for a cohesive system. 🛠️ Effective training and customization of technology solutions are essential to suit clinical workflows. 🗣️Involving clinicians and patients in discussions about technological advancements can ensure meaningful improvements. 💼 Addressing clinician burnout through well-integrated technology solutions is necessary for improving job satisfaction and retention. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Craig Tucker from Yooralla and Dr. Bryan Tan from Salesforce about Yooralla's digital transformation journey in the context of the National Disability Insurance Scheme (NDIS) and other sectors.  This discussion explores the complexities of disability care, the challenges in regulatory compliance, and the role of technology as an enabler for clients and the workforce. This episode was recorded during Victorian Healthcare Week 2024 in Melbourne, Australia, capturing the dynamic and informative conversations at the event. Key Takeaways: Digital Transformation in Disability Care: Yooralla’s journey towards becoming more digitally eco-friendly is highlighted, showing how technology supports clients and workforce efficiency.Regulatory Environment and Compliance: The evolving regulatory requirements in the disability and aged care sectors necessitate agile and scalable tech solutions to ensure compliance and improve service delivery.Use of Salesforce Platform: Yooralla leverages Salesforce to manage back-office processes and enable front-facing digital tools for clients and staff.Importance of Data Quality: Emphasis on ensuring data governance and the ethical use of data to support AI-driven decisions in client care. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Ruby Hartley speaks with Sarah Weller from Movember, Professor Bogda Koczwara from Flinders Centre for Innovation in Cancer, and Cindy Toms from Cancer Australia about the importance of integrating patient feedback into cancer care through advanced health technology.  They discuss the challenges and opportunities presented by the Pan Cancer initiative, focusing on data standardisation, interoperability, and the role of patient-reported outcomes in enhancing cancer treatment. Key Takeaways: Effective cancer treatment needs technology capable of managing longitudinal data across various healthcare providers and systems over extended periods.The interoperability of patient-reported outcomes is key to comparing care quality among different health settings and improving targeted care delivery.The Pan Cancer initiative aims to standardise and unify data collection nationwide, addressing differences in jurisdictional technologies and infrastructures.Future healthcare scenarios envision real-time feedback on patient outcomes, providing immediate care adjustments for better management.National benchmarking could help identify high-risk populations, guiding targeted training and better medication accessibility.The initiative by Movember aims to standardise patient-reported outcomes across cancer types in Australia, facilitating improved healthcare systems and decision-making processes. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with key leaders from Oracle Health during the Oracle Health Collaboration Forum 2024 in Melbourne, Australia. The episode features conversations with Shanna Adamic, Executive Director of the Oracle Health Foundation; Sam Lambson, Vice President of Interoperability at Oracle Health; and Philip Loya, Lead Business Developer and Market Strategist at Oracle Health. They talk about a range of topics, including eliminating healthcare barriers for children worldwide, the importance of data integration for patient care, the challenges of achieving global interoperability, and how Oracle Health is localising its capabilities to meet the needs of the Australian healthcare ecosystem. Key TakeawaysShanna Adamic: Shanna shares her personal health journey, including her battle with a life-threatening brain tumour, and how it has influenced her work at the Oracle Health Foundation.The Oracle Health Foundation’s mission to remove healthcare barriers for children worldwide, providing essential medical support to those in need. Sam Lambson: The ongoing challenges of achieving interoperability in healthcare, particularly regarding data sharing across systems.The potential role of a national Health Information Exchange (HIE) strategy in addressing interoperability issues in Australia. Philip Loya: The importance of technology in simplifying healthcare processes, enabling clinicians to focus more on patient care.The impact of localising Oracle Health’s capabilities to improve healthcare infrastructure in Australia. Timestamps[00:01:23] - Shanna Adamic discusses her health journey and the Oracle Health Foundation.[00:08:56] - Sam Lambson talks about interoperability challenges and solutions.[00:19:59] - Philip Loya on technology’s role in healthcare and localising solutions for Australia. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this special bonus episode, we’re thrilled to introduce Consumer Health Partnerships, the latest addition to the Talking HealthTech Podcast Network. Hosted by Shelley Thomson and produced in collaboration with the Patient Experience Agency, this new podcast is all about meaningful, patient-driven change in healthcare. Consumer Health Partnerships is designed for healthcare professionals who are committed to putting patients at the centre of care. Each episode dives into how co-designing healthcare with consumers can lead to more impactful and compassionate care. Shelley and her guests—leaders, innovators, and advocates—explore what it means to collaborate with patients in building a system that serves everyone more effectively. Episode 1: Empowering Youth Voices in Healthcare 🎙In the debut episode, Shelley speaks with Jorja Campbell and Brianna McCoola from Queensland Health. Together, they discuss the creation of a “Practice Guide to Adolescent and Young Adult Care” and highlight the benefits of bringing young voices into healthcare design. Through flexible and meaningful engagement, they’ve co-created a guide that reflects the real needs and experiences of young people in the healthcare system. Who should listen?This podcast is essential listening for digital health professionals, clinicians, practice managers, and health leaders looking to integrate patient insights into their work. If you’re keen on improving services and building trust with patients, Consumer Health Partnerships offers practical strategies and inspiring stories to get you there. 💡 Don’t miss out—subscribe to Consumer Health Partnerships on Apple Podcasts, Spotify, or wherever you get your podcasts. Apple Podcasts: https://podcasts.apple.com/au/podcast/consumer-health-partnerships/id1755798972?itscg=30200&itsct=podcast_box&ls=1&mttnsubad=1755798972 Spotify: https://open.spotify.com/show/1VmBBlTqIVkRefaDWPmJ3L?si=3cd63647368146be&nd=1&dlsi=ea80333fdeb54143 Patient Experience Agency Website: https://www.patientexperienceagency.com.au/podcast This show is part of the Talking HealthTech Podcast Network, offering the latest in healthcare delivery, innovation, digital health, and more. Discover the network at www.talkinghealthtech.com/podcast/network. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Kristen Low, the National Billing Manager at Lumus Imaging about the importance of routine, effective troubleshooting, and early issue identification in healthcare technology.  She explains how the adoption of mPower Clinical Analytics from Nuance has revolutionised billing processes at Lumus Imaging, a private radiology provider with over 130 sites nationally.  Kristen also shares the advantages of involving frontline staff in technological integrations and discusses strategies for staying abreast of rapid advancements in diagnostic imaging and billing compliance. Key Takeaways Early Issue Identification: Troubleshooting and early identification of issues in technology is crucial for prompt diagnosis and treatment in healthcare.Frontline Staff Involvement: Successful implementation of new technology requires considering exceptions and actively involving frontline staff throughout the integration process.mPower Clinical Analytics: This platform has improved billing compliance and efficiency by enabling specific searches by modality, date, and site, addressing knowledge gaps, and maintaining compliance with industry guidelines.Professional Development: mPower Clinical Analytics aids radiologists by tracking work, supporting professional development, and ensuring adherence to industry standards.Technological Advances in Diagnostic Imaging: The integration of patient databases, voice recognition software, and electronic billing systems has streamlined processes and enhanced efficiency at Lumus Imaging. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Aileen Lai, the CEO of HealthBeats, Susi Tegen from the National Rural Health Alliance (NRHA), and Melanie Molluso from Echuca Regional Health.  They explore the challenges of rural healthcare in Australia, the impact of technology such as remote monitoring, and the evolving role of nurse practitioners.  This episode was recorded during the 17th National Rural Health Conference in Perth, Australia, and captures key conversations on rural healthcare needs and solutions. Key Takeaways Rural Healthcare Challenges: Many rural Australians face significant gaps in healthcare access, resulting in poor health outcomes. Enhancing support and leveraging technology can improve these conditions.Project Implementation: Despite initial resistance, projects focusing on remote monitoring show positive patient impact, leading to broader staff buy-in.Nurse Practitioners' Role: Nurse practitioners can bridge healthcare gaps in rural areas by prescribing medication, ordering tests, and collaborating with remote consultants.Patient Education: Educating patients on managing conditions like diabetes and heart failure empowers them to take control of their health, reducing hospital visits.Technology's Role: Remote patient monitoring and telehealth are crucial for providing continuous care, especially in areas lacking specialists.Government and Industry Collaboration: Effective rural health care requires backing from the government and industry, highlighting the need for collaborative and innovative approaches to funding and resource allocation.  Check out the episode and full show notes on the Talking HealthTech website.  Loving the show? Leave us a review, and share it with someone who might get some value from it.  Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Roy Hazelwood, the Manager of the Customer Contact Centre at Anglicare. They discuss the challenges and strategies in centralising customer contacts, the role of Genesys technology in enhancing service delivery, and training methods to equip staff for handling stress and complex customer needs. This episode was recorded during the Xperience event hosted by Genesys in Sydney. Key Takeaways: Centralising customer contacts at Anglicare has helped streamline service delivery and enhance customer experiences.Genesys technology plays a crucial role in ensuring that customer interactions are managed efficiently, even with staff working from home.Anglicare handles various communication channels, including voice chat, SMS, and email, and further integrates these with its IT service desk to improve internal operations.Effective training, such as ride-along training and accidental counsellor training, is essential for staff to manage diverse and often stressful customer situations.Maintaining privacy and having protocols to handle sensitive situations like potential financial exploitation or mental health crises is critical. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meetups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Sophie Turner speaks with Jayne Thompson, the Chief Product Officer of MediRecords, Tim Pegler, the Senior Business Development Manager at MediRecords, and Alison Sayer, the CEO of Homeless Healthcare.  The conversation explores the intersection of digital health technology and services for vulnerable communities, exploring how MediRecords' innovative solutions, including their new admissions module, support the critical work being done by Homeless Healthcare in Perth. Key Takeaways MediRecords' Evolution: The development of MediRecords' new admissions module enhances patient care management over extended periods, from admission to discharge.Impact on Homeless Communities: Homeless Healthcare’s wide array of services, including pop-up GP clinics and street outreach programs, and how MediRecords' cloud-based solution has bolstered these.Cloud Technology Benefits: The transformative power of MediRecords' cloud capabilities allows for seamless access to patient records anytime and anywhere, thereby facilitating better care for homeless individuals.Future Innovations: MediRecords is set to introduce features like a patient portal and enhanced data insights to improve care quality and patient engagement further.Collaborative Development: Mutual benefits of the collaborative relationship between MediRecords and Homeless Healthcare, emphasising the importance of customer feedback in shaping effective digital health solutions. Check out the episode and full show notes on the Talking HealthTech website. Loving the show?  Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content.  For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Stacey Clifford and Søren Rasmussen from Dedalus about the critical role of technology in enhancing prehospital care. Stacey Clifford, with 26 years of clinical operations experience and digital health transformation expertise, and Søren Rasmussen, a product manager with 22 years in medical systems, discuss the challenges and solutions in prehospital care, focusing on ambulance ramping and the use of Dedalus' amPHI ambulance electronic prehospital record (ePCR) system. Key Takeaways: Multi-user Access & Real-time Information Sharing: The benefits of having multiple people access patient charts simultaneously are that it enhances collaboration and continuity of care. The ability to share images and ECGs and seek advice in real-time significantly improves prehospital care.Challenges of Integration: Discussion on the complexities of transitioning to unified systems due to different healthcare systems being at various stages and using outdated systems.Need for Standardisation: Emphasis on the messy state of integrating diverse IT systems and the necessity for standards like FHIR to achieve better interoperability.Phased Approach to Interoperability: Elaboration of the phased approach in Australian healthcare, using interim solutions like PDF transfers and amPHI web views to improve information sharing.Real-time Access for Paramedics: Real-time access to patient information from ambulances can significantly aid hospital teams in trauma situations, helping in better collaboration and continuous care.Designing User-friendly Systems: Dedalus’ initiative to involve paramedics in system design and testing to ensure practical utility is key to developing user-friendly, intuitive systems. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Jenny Reichard, Senior Industry Executive for Healthcare, Julian Tass, Solutions Consultant, and Tim Deveson, Account Director for Healthcare, all from Genesys, about the critical role of modern communication platforms in healthcare. The discussion, recorded during the Talking HealthTech Winter Summit 2024, focuses on transitioning from outdated communication methods to digital-first platforms, patient engagement, and the future of healthcare communication systems. Key Takeaways Seamless Communication: Importance of seamlessly transitioning between communication channels without losing information, particularly for non-native English speakers and international students.Improving Patient Experience: Leveraging contextual information to enhance patient experience and moving away from outdated habits for better efficiency in healthcare.Omnichannel Integration: Explore the integration of omnichannel engagement platforms with existing tech ecosystems, specifically the effective management of communications and data routing with EMR and CRM systems.Balancing Anonymity and Data Needs: Addressing consumer concerns about data privacy and the need for anonymity while ensuring essential information remains accessible to healthcare providers. Check out the episode and full show notes on the Talking HealthTech website. Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Angie Bass, Executive Vice President at Velatura Public Benefit Corporation, James Agnew, CTO of Smile Digital Health, and Farhoud Salimi, CTO of Telstra Health.  The discussion covers health equity, interoperability, and how technology and policy are shaping the future of connected care.  They explore data governance, AI, consumer-driven healthcare, and all the associated challenges and opportunities. Key Takeaways Health Equity and Interoperability: The importance of providing health data interoperability solutions to all healthcare providers, regardless of their size or location.Consensus Building: The necessity of building consensus for data governance and technology roadmaps, with neutral entities like Health Information Exchanges (HIEs) facilitating collaboration.Policy and AI: Addressing the disparity between current policies and technological capabilities, with AI helping to bridge this gap. Entrepreneurial Opportunities: The democratisation of APIs and data is creating new opportunities in the healthtech space.Vision for the Future: More accessible and secure patient data, aligning with consumer expectations and leveraging technological advances.Connected Care Ecosystem: Seamless patient information flow across different care settings, highlighting the technical and regulatory challenges.Patient Empowerment: The potential for patients to actively participate in their healthcare through improved access to personal health information and contributions to their data. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Alex Swan, Senior Systems Engineer, and Julanne Saltiel, Head of Services, ANZ, both from Extreme Networks, about the critical role of networks in healthcare. They discuss automation’s importance, network maintenance, security, and adapting to technological changes for enhanced network management. This episode was recorded during the Talking HealthTech Winter Summit 2024. Key Takeaways 🤖 Automation's Importance: Automation reduces human error in complex network configurations, especially in a security context. 🔒 Network Maintenance and Security: Continuous network upgrades and applying global bug fixes and security patches are essential for preventing security risks. 🔄 Adapting to Technological Changes: Constantly evolving platforms to meet changing client requirements and monitoring application performance are critical for effective network management. 🧠 Future Technological Innovations: Emerging AI tools are becoming increasingly important in network management, transforming tasks rather than replacing jobs. 🌐 Holistic Network Design and Continuous Monitoring: Designing adaptable network platforms that evolve and continuous application performance monitoring are essential, especially in healthcare. ⚙️ Security Measures and Risk Mitigation: Risk can be mitigated through encapsulating services, automation, and limiting IoT devices' functionality to essential services. Check out the episode and full show notes on the Talking HealthTech website. Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your HealthTech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Sophie Turner speaks with Jamie Chew, Co-Founder and Chief Operating Officer of i-scribe, about the integration of medical AI in clinical settings to enhance patient care and reduce clinician burnout.  Key Takeaways: Journey to Ophthalmology and Medical AI: Jamie shares his journey to becoming an ophthalmologist and how his interest in technology led him to explore AI’s potential in medical applications, particularly in reducing the burden of administrative tasks for clinicians.Differentiating i-scribe: The unique aspects of i-scribe lie in its team's extensive clinical experience and adaptive workflow implementation, making it more medically intuitive and accurate than other AI scribes.Impact on Patient Experience: i-scribe helps clinicians provide patients with timely, relevant, and easily understandable information, significantly improving patient engagement and care outcomes.Reducing Clinician Burnout: By automating paperwork and note-taking, i-scribe saves clinicians up to 12 hours a week, allowing them to spend more quality time with patients and engage more in personal activities.The Future of Medical AI: Discussion on the future potential of AI in clinical settings, with possibilities ranging from research efficiencies to clinical decision support, emphasising the importance of careful, clinician-guided implementation. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Paul Beraldo, Private Health Digitalisation Manager, and Steven Parrish, Chief Medical Information Officer from Dedalus. The discussion explores the necessity and impact of Electronic Medical Record (eMR) systems in modern healthcare settings, addressing challenges and opportunities in the Australian and New Zealand markets. This episode was recorded during the Talking HealthTech Winter Summit held on the 29th of August 2024. Key Takeaways Challenges in Maintainability and Cybersecurity: The shortage of specialists, particularly in cybersecurity and system availability, is an ongoing issue in maintaining IT resources. Managed Services and Cloud Solutions: Dedalus provides managed services and cloud-hosted solutions to help healthcare organisations focus on their core business without the overhead of managing IT infrastructure.Global Presence and Localisation: Dedalus leverages its global experience to introduce relevant solutions in Australia and New Zealand, ensuring they meet local legal and clinical requirements.eMR System Benefits: eMRs aid in improving patient outcomes by providing real-time data for clinical research and hospital decision-making. Holistic Healthcare Approach: eMRs should be intuitive and user-friendly, aligning with hospital workflows to maximise efficiency. Check out the episode and full show notes on the Talking HealthTech website. Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Regina Akacich speaks with Chris Smeed, CEO and co-founder of Cubiko, about the evolution of their practice intelligence platform, the implementation of CPD modules, and their recent expansion into dental analytics. They discuss the origins of Cubiko, feedback from general practices, and the new challenges and opportunities in dental data analytics. Key Takeaways Cubiko's Evolution: User feedback has been instrumental in Cubiko's growth from a practice manager's tool to a platform used by over 2000 practices nationwide.CPD Measurement Modules: Learn about the new CPD features that help healthcare professionals use their practice data for continuous learning and improvement.Dental Analytics Expansion: Chris explains the move into dental analytics with Satora, leveraging insights from general practice to meet the needs of dental practices. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meetups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Ravi Carothers, Head of Health Fund Relations and Revenue at Healthe Care Australia, Nicole Payne, Head of Transformation of Revenue Cycle Management at Healthscope, and Chris Mitchell, Chief Information and Digital Officer at Hunter New England Local Health District about clinical coding workforce shortages and the role of digitising medical records in addressing this issue. This episode was recorded live at the Talking HealthTech Winter Summit 2024. The session focuses on how digitising medical records can mitigate clinical coder shortages in Australian hospitals and explores various strategies and technological innovations that can bridge gaps in clinical coding workforce availability. Key Takeaways: Use of AI in Healthcare: AI is transitioning clinical coders to checkers rather than transcribers, aiming to increase workforce satisfaction and efficiency. AI will augment, not replace, human coders.Challenges and Solutions: Addressing the difficulties in digitising medical records, particularly in cost implementation, data accuracy, and workforce shortages.Tertiary Storage of Records: Discussion on the future focus on the tertiary storage of old paper records and potential outsourcing options, aiming to support the healthcare workforce through digital systems.Workforce Flexibility: Numerous speakers stress the need for flexible work arrangements to attract and retain clinical coders, especially in remote or under-resourced areas. Check out the episode and full show notes on the Talking HealthTech website. Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Tara Mahoney, VP of Healthcare Practice, and Jenny Reichard, Senior Industry Executive - Healthcare, both at Genesys. They discuss the challenges and opportunities at the intersection of technology and healthcare. Key topics include enhancing patient engagement through AI and digital platforms, reducing administrative burdens, and integrating technology into fragmented healthcare systems, focusing on the Australian landscape. This episode was recorded at an event hosted by Genesys in Sydney called Xperience, which aims to help their customers and partners drive meaningful outcomes and build deeper relationships through experience orchestration. Key Takeaways Technology in Healthcare: Genesys is focused on leveraging technology to streamline healthcare workflows and improve patient and member experiences by enhancing communication and reducing inefficiencies.Global Perspective: Healthcare challenges such as administrative burdens and fragmented systems are universal, and Genesys is working to provide sustainable solutions through technology across different regions.Patient Engagement Platforms: Patient engagement platforms and communication tools are essential in delivering better patient experiences and outcomes, especially in the increasingly digital age.Reducing Administrative Burdens: The potential of AI and automated systems in reducing the routine administrative tasks that burden healthcare providers, allowing them to focus more on critical patient care.Local Context: The Australian healthcare system, while robust, faces fragmentation issues that can be mitigated through technology integration and better communication platforms.Future Innovations: The role of AI and natural language processing in healthcare, particularly in identifying patient needs and summarising complex medical information for better patient management. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Leanne Anderson, Chief Clinical Information Officer at Data Capture Experts, Katrina Neave, Manager of Loddon Mallee Virtual Care Office at Bendigo Health, and Craig Simmonds, CEO and Founder of Propell. The discussion revolves around the implementation and benefits of a regional virtual care strategy, particularly focusing on the Loddon Mallee region’s collaborative approach to health services and technology integration. This episode was recorded during the Winter Summit held on the 29th of August 2024, capturing insights and conversations around the regional virtual care strategy. Key Takeaways Regional Collaboration: The Loddon Mallee virtual care strategy involves the integration of 15 Health Services in the area, aiming to reduce preventable hospitalisations and improve chronic illness care.Platform and Equipment: Using a regional platform pre-equipped with clinical tools, available at no cost to health services, to streamline documentation, scheduling, and virtual care.Connectivity and Adaptation: While connectivity is less of a barrier due to improved internet infrastructure, the major challenge lies in clinicians adapting to new technological workflows.Operational Efficiency: Significance of reducing patient travel and nurse dispatches in vast geographic regions through remote services, leveraging existing collaborative structures in regional healthcare.Patient Engagement: The use of patient portals for sharing biometric data, completing surveys, and communicating with healthcare teams is emphasised to ensure equity and accessibility in healthcare.Technology Adoption: Discussion on the simplicity and scalability of devices like blood pressure monitors and pulse oximeters, integrated with Bluetooth for ease of data capture and remote monitoring. Check out the episode and full show notes on the Talking HealthTech website. Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Nathan Moore speaks with Peter Catt, Director of Quantum & AI at Virtual Blue Limited, about the role of AI and quantum technologies in transforming patient engagement and clinic operations. They discuss Virtual Blue's solutions like Smart Engage and Neural Insights for Clinic Operations (NICO) and dive deep into how these applications enhance healthcare efficiency and patient interaction. Key Takeaways Smart Engage: A conversational AI solution primarily used for radiology bookings, utilising natural language processing to handle complex workflows and integration with radiology information systems (RIS).Intelligent Avatars: Personified AI avatars that significantly improve booking completion rates by engaging users and guiding them through processes.Neural Insights for Clinic Operations (NICO): This combines deep learning and quantum technologies to forecast patient demand, optimise workforce schedules, and balance clinician preferences.Operational Efficiency: AI-driven solutions provide 24/7 self-service for patients and reduce contact centre load, leading to cost savings and improved operational efficiency.Change Management: Emphasises the importance of executive sponsorship and effective change management to ensure successful implementation and user acceptance. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with leading voices from healthtech vendors during the Winter Summit held on the 29th of August 2024. Guests include Chris Smeed, CEO of Cubiko; Phillip Loya, Lead Business Developer and Business Strategist at Oracle Health; Danielle Bancroft, Chief Product Officer of Best Practice Software; and Kaye Hocking, Chief Product Officer at Alcidion. The discussion covers the importance of healthtech integration, consumer needs, standardisation efforts, and the challenges and opportunities within the industry. Key Takeaways Consumer Needs in HealthTech: It’s important to keep consumer and community needs at the forefront of technology discussions, particularly in healthtech.E-prescribing and E-ordering: E-prescribing is a pivotal development during COVID-19, enabling patients to order prescriptions via SMS.Remote Patient Monitoring: Using Bluetooth-enabled devices for remote patient monitoring enhances virtual care. The momentum for such technologies post-COVID-19 should be maintained.Innovation in Consumer Apps: The cusp of innovation in consumer health applications was emphasised, stressing the importance of standards like FHIR in creating seamless and efficient healthcare experiences.Standardisation and Integration: Discussion around the transition to standardised APIs, focusing on supporting hybrid systems while moving towards interoperability.Challenges and Solutions: The panel identified key challenges in healthtech integration, including data interoperability, stakeholder collaboration, and regulatory compliance. Check out the episode and full show notes on the Talking HealthTech website. Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Regina Akacich speaks with Lynette Reeves, Behaviour Change Specialist at Miroma Project Factory, and Professor Kim Delbaere, Senior Principal Research Scientist at Neuroscience Research Australia. They explore the development of health technology for older adults, focusing on gamification, human-centred design, and balancing personalised care with standardised protocols. Key Takeaways Flexibility in Product Development: There is a need to adapt health tech products continually, aligning the technology stack with long-term goals while ensuring regulatory compliance.Gamification and Behaviour Change: Gamification techniques can drive behaviour change, with different age groups responding to various rewards.Human-Centred Design: Lynette and Kim highlight the importance of involving older adults in the design process, using the StandingTall and LIV programs as examples.Technology for Older Adults: Older adults can effectively use technology, especially when it helps them stay independent and connected.Data Management and Privacy: Secure and compliant management of health data is critical, particularly with wearables and AI. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Nathan Moore speaks with Elaria Paul, Product Portfolio Manager for Consumer Engagement at Global Health - MasterCare. They explore the concept of the digital front door, exploring its impact on patient engagement, healthcare accessibility, and the integration of modern technologies like telehealth and smart forms in the healthcare sector. Key Takeaways Digital Front Door: An all-in-one patient engagement platform designed to streamline patient interactions and improve communication between clinicians and patients.Patient Empowerment: Enables patients to manage their healthcare needs through online appointment scheduling, video consultations, and access to personal health records.Clinician Benefits: Reduces hospital admissions by increasing access to community healthcare services, streamlining workflows, and potentially increasing profitability.Continuous Improvement: The role of regular user feedback and advanced testing in refining the platform and maintaining security.Emerging Technologies: How Global Health - MasterCare is incorporating AI and other emerging technologies to enhance healthcare delivery. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

This special episode of the Talking HealthTech podcast was recorded live at HIC 2024, hosted by the Australasian Institute of Digital Health (AIDH) in Brisbane. Talking HealthTech collaborated with AIDH to bring the Digital Health Studio to the expo floor, where Peter Birch from Talking HealthTech recorded discussions with key speakers and thought leaders who represented at the event. This episode features four of those conversations with leaders shaping the future of digital health in Australia, including: [00:55] John Nosta, Founder of NostaLab [11:47] Annette Schmiede, CEO of Digital Health CRC [21:52] Simon Cleverley, Assistant Secretary, Department of Health and Aged Care [31:49] Anja Nikolic, CEO of AIDH Head over to our YouTube Channel to access all of the interviews recorded at HIC 2024. Key Takeaways: National Governance and Interoperability: Simon Cleverley discusses the establishment of a new digital health oversight committee aimed at improving health information exchange and developing a unified health care identifier system.Role of AIDH: Anja Nikolic emphasises the importance of AIDH in providing authoritative advice, connecting stakeholders, and advocating for digital health advancements.Innovation and Obsolescence: John Nosta highlights the rapid technological advancements and the resulting obsolescence, focusing on how human cognition is being challenged by AI and other technologies.Digital Health CRC Initiatives: Annette Schmiede outlines the contributions and future plans of the Digital Health CRC, including significant funding for research and collaborations aimed at advancing healthcare technologies.AI and Healthcare: Discussions around the role of AI in reducing clinician burnout, improving efficiency, and enhancing diagnostic accuracy. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

This special bonus episode of Talking HealthTech is a recent episode from one of the shows in the THT Podcast Network - Medicubes. Subscribe to their show below: Apple Podcasts: https://podcasts.apple.com/au/podcast/medicubes/id1635000183 Spotify: https://open.spotify.com/show/6H6hJ1lMo8Wt5OK2rzLFkZ ----- In this episode of Medicubes, join hosts Chris, Riwka, and Kim as they delve into the latest changes in chronic disease management and the GP aged care incentives. Focusing on how the new Medicare Benefits Schedule (MBS) updates will impact practice management, primary care, and specialists across Australia. Discussing the easing of the administrative burden associated with chronic disease management, the introduction of MyMedicare registration for chronic care patients, and the anticipated changes to aged care incentives. Giving insights into the upcoming MBS item numbers and how practices should prepare for these significant changes. Read the Medicare Benefits Schedule updates here: https://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/51DB00BFCAE778D9CA258B7F007C1FB8/$File/PDF%20Version%20-%20Upcoming%20Changes%20to%20Chronic%20Disease%20Management%20MBS%20Items%20%E2%80%93%20Overview.PDF Key Talking Points: MBS Updates: New item numbers for chronic disease management will come into effect on 1st November 2024, aiming to simplify the process and improve patient care. Chronic Disease Management: Administrative burdens around team care arrangements and the Enhanced Primary Care (EPC) allocation will be reduced, focusing more on outcomes and patient reviews. MyMedicare Registration: Registration becomes crucial for practices to ensure they can provide and claim for chronic disease management plans for their patients. Aged Care Incentives: The new structure requires annual service plans, regular care planning, and quarterly service delivery, with compliance checks on the quality and spread of the care provided. Data and Modelling: Practices are encouraged to use data tools and modelling to understand financial impacts and ensure sustainability. Fee Structures: Discussed the potential for practices to introduce gap fees or private billing for care planning services.  Make sure you're subscribed to the podcast so you don't miss an episode, and leave a review on Apple Podcasts or Spotify if you found the discussion valuable. Visit www.medicubes.com.au for previous episodes and more information. Medicubes is a proud member of the Talking HealthTech Podcast Network – the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Ian Burgess, CEO of the Medical Technology Association of Australia (MTAA). They delve into the complexities and opportunities within the medtech industry, discussing its growth, challenges, and the upcoming MTAA conference. The conversation covers a wide range of topics including regulatory barriers, digital health, innovation, and the sustainability of Australia's healthcare system. To learn more and register for the MTAA Medtech Conference 2024 in Sydney visit here: https://www.mtaa.org.au/medtech-conference Key Takeaways: Understanding Medtech: Ian Burgess explains the broad scope of medical technology, from simple devices like tongue depressors to advanced digital medtech, emphasizing the integration of digital health into the ecosystem.Industry Challenges: The discussion highlights challenges such as regulatory barriers, data governance, and the need for improved reimbursement pathways for digital medtech.Healthcare System: Australia boasts a high-quality healthcare system but faces sustainability issues. The conversation focuses on the need to treat health as an investment rather than simply cutting costs.Private Health System: Ian outlines the financial pressures on private hospitals and the disparity in profitability between medical technology providers and private health insurers.MTAA Medtech Conference: The upcoming conference, themed "Connected Today, Transform Tomorrow," aims to address these challenges and bring together various stakeholders in the healthcare ecosystem to discuss innovative solutions. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch is joined by Dr Angus Ritchie and Dr Andrew Wilson from Sydney Local Health District (SLHD) to explore the intricate ways technology, particularly advanced clinical documentation systems like Dragon Medical One, is utilised to alleviate the pressures of rising healthcare demands. Angus and Andrew offer insights from both strategic and frontline perspectives, discussing the challenges faced by SLHD's innovative solutions being implemented and what the future holds for digital health. Key Takeaways: Tech-Driven Efficiency: Digital technology plays a critical role in reducing staff burnout and meeting rising healthcare demands without compromising care quality.Dragon Medical One: Dragon Medical One is a cloud-based speech recognition tool that has dramatically improved clinical documentation efficiency during the COVID pandemic.Mental Health Focus: Speech recognition has positively impacted the mental health sector by providing more contemporaneous, detailed, and dynamic documentation.Future of Digital Health: Future trends, including advanced clinical documentation systems that transcribe, interpret emotional nuances, and automate procedural tasks for clinicians, were highlighted. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meetups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch is joined by A/Prof Vikram Palit, Dr Phil Tong, and Rosie Wilson to discuss the changing landscape of healthcare information and access in Australia. They explore the effectiveness of Consultmed’s Advice & Guidance capability in facilitating specialist care, reducing unnecessary hospital visits, and providing educational value for GPs. Rosie also shares her personal challenges within the healthcare system and the potential benefits of efficient referral processes. Key Takeaways System Deficiencies: There is a concerning trend of patients resorting to alternative means of obtaining healthcare information due to the limitations of the current system.Specialist Access Improvement:  Rosie shares her perspective as a patient, emphasising the critical need for timely specialist access and efficient GP-sourced specialist advice.Advice & Guidance:  This innovative platform enables quicker specialist consultations, educates GPs, and can significantly improve patient management before and during specialist appointments.Technological Integration:  Discussions on how technology can bridge the gap in specialist care access, potentially reducing wait times and hospital presentations.Educational Component: The Advice & Guidance platform offers GPs the opportunity to earn CPD points while improving their knowledge through specialist advice. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Linden Bungey and Desleigh Smith from Ocean Health Systems about their innovative contributions to digital health. Recorded during HIC 2024, the conversation explores Ocean Health Systems' products, their applications in infection control and staff health, and the importance of data-driven decision-making in healthcare settings. Key Takeaways Ocean Health Systems has been in the digital health space for 25 years and is now focusing on new and innovative products.The company uses openEHR standards to develop archetypes and templates that simplify the interface between clinicians and developers.Products like Multiprac are helping healthcare facilities improve infection control by streamlining data entry and providing real-time analytics.Immunise aims to streamline staff health and vaccination records, improving workplace health and safety.- Ocean Health Systems plans to expand its reach globally and collaborate with industry partners to integrate and utilise data effectively further. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, we speak with Tim Boyle, CEO of ARCS Australia; Annree Wogan, Co-founder of ADORA Coaching & Leadership; Nick Northcott, Founder of Chrysalis Advisory; Guy Tsafnat, Founder of Evidentli; Stefan Mazy, CEO of DermR Health Solutions; and Matt Dun, Professor of Paediatric Haematology and Oncology Research at the University of Newcastle and Hunter Medical Research Institute. This episode was recorded at the ARCS Annual Conference 2024 and explored various topics such as leadership development, the convergence of medical technologies, data harmonisation using AI, innovative healthcare solutions, patient engagement, and the professional growth of the medtech and pharmaceutical sectors. Key Takeaways Leadership Development and Team Performance: The significance of developing leadership and collaboration skills within executive teams is discussed, focusing on the Maximising Team Performance framework.Innovative Medical Devices: Insights are shared into developing a next-generation hydrogel condom and the stringent quality and manufacturing standards involved.Data Integration and AI: Evidentli’s approach to using AI for cleaning and harmonising real-world health data enhances precision and integration in healthcare applications.Healthcare Advancements: A new method for skin cancer testing is introduced, which reduces unnecessary biopsies and costs by utilising micro-needle structures and gene assays.Patient Engagement and Data-Driven Research: The importance of embedding patient and family perspectives in drug development to improve outcomes and integrate research efforts is emphasised.ARCS Transformation and Industry Support: ARCS Australia has evolved into a professional association supporting the broader medtech and pharmaceutical sectors by providing networking and learning opportunities. Check out the episode and full show notes on the Talking HealthTech website. We also recorded many more interviews during ARCS 2024 and can’t include them all in this episode, so head over to our YouTube channel to catch the rest! Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

This special bonus episode of Talking HealthTech is a recent episode from one of the shows in the THT Podcast Network - The Good GP. Subscribe to their show below: Apple Podcasts: https://podcasts.apple.com/au/podcast/the-good-gp/id1212751478 Spotify: https://spotify.com/show/5Rw9eohsYjvMFKKyMWMKl6 ──────── In this episode of The Good GP, hosts Dr Tim Koh and Dr Sean Stevens speak with Geoffrey Sayer, CEO of Medtech, at the Digital Health Festival 2024. Geoffrey introduces Medtech, an electronic health record system designed to service practices in Australia and New Zealand, providing a comprehensive patient practice management system (PMS). Beginning with an overview of Medtech's capabilities and its market presence. Geoffrey highlights the importance of having a flexible and future-proof PMS that allows for customization and integration with other software applications adaptable to the diverse needs of general practices. Geoffrey explains the concept of APIs (Application Programming Interfaces) and their role in enabling third-party software to interact with Medtech's system. He introduces Medtech’s Application Layer Exchange (ALEX®), a sandbox environment where developers can create and test new applications that integrate with their PMS. This fosters an ecosystem of innovation, allowing practices to customise their systems to meet specific requirements. Dr Sean Stevens queries about the potential of an app store for PMS, to which Geoffrey acknowledges the growing trend but emphasises the need for standardised APIs to ensure cross-vendor compatibility. They then explore the technical feasibility for GPs to develop or commission customised applications, enhancing their practice management experience. Geoffrey predicts a hybrid model of PMS combining local servers with cloud-based services, advancements in inbox management, and an increase in AI-assisted functions. He acknowledges the appetite amongst GPs for more innovative, flexible solutions and the role that smarter data integration, particularly with wearable devices, will play in the future. The Good GP Podcast is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Sophie Turner speaks with Khika Withnell, Mariah Amjad, and Dr Megan Young from Women's Health Road about their approaches to women's health care, the integration of technology, and patient education. They discuss the clinic's mission, the importance of interoperability in health care, and how AI tools transform patient interactions. Key Takeaways: The team elaborates on Women's Health Road's comprehensive and compassionate health care model, which includes the Abnormal Uterine Bleeding Hub.The role of AI, specifically the AI scribe called Heidi, is covered extensively. It assists in reducing administrative burdens, thus improving patient-clinician interactions.Patient education and advocacy are critical themes, with initiatives like the Bleed Better campaign aiming to raise awareness about heavy menstrual bleeding.Discussions included insights into future projects and how Women's Health Road plans to improve patient pathways through technology and personalised education. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus. Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Lara Spence, Founder and Managing Director of Digivate Health, and Lindsey Gough, a veteran of the public health system and Executive Advisor at Digivate Health.  They dive into the design of new healthcare facilities and the necessity for innovative models in care delivery. The conversation explores the successful integration of virtual healthcare services, the critical role of seamless technology in healthcare, and the need for rigorous evaluation of digital health investments.  They also highlight the importance of digital health strategies, particularly for remote communities, and discuss the necessity of sustainable partnerships and digital maturity assessments. Key Takeaways: 🚀 Innovative Facility Design: Emphasising the inclusion of virtual care models based on their pandemic success. 🚄 Seamless Technology: Technology should function effortlessly, much like public transport. 🔧 Maximising Tech Benefits: Start by identifying problems, evaluating solutions, and addressing workforce pressures. 📊 National Digital Health Strategy: The strategy requires practical steps and measuring progress for effective implementation. 🌐 Remote and Equitable Care: Highlighting the need for equitable healthcare access in remote areas through virtual care models. 🐢 Slow Tech Adoption: Addressing barriers to tech adoption and focusing on opportunities in remote patient monitoring and alternative care models. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch is joined by Kate Ebrill, Interoperability Lead at AEHRC CSIRO and National Lead at Sparked FHIR Accelerator, alongside Danielle Bancroft, Chief Product and Technology Officer at Best Practice Software. The conversation dives deep into the world of healthcare interoperability. They explore the vital need for seamless data exchange within healthcare systems, the community-driven approach of Sparked, Australia’s national FHIR accelerator, and the exciting prospects for healthcare data exchange. They discuss the critical role of FHIR standards and how they're being adapted and implemented in Australia to improve clinical workflows, enhance patient care, and fuel innovation in healthcare. Key Takeaways Importance of Interoperability: Seamless data exchange in healthcare systems is crucial for efficient and effective patient care. Interoperability ensures that information is shared without manipulation or additional effort.Incremental Improvements: Instead of aiming for a perfect system from scratch, the focus should be practical, incremental enhancements in healthcare data exchange.Community-Driven Approach: Sparked operates with a bottom-up community-driven process involving over 600 people and is backed by government and health agencies, aiming to localise international FHIR standards for use within Australia.Design Groups: The process of developing FHIR standards involves design groups, including a clinical design group with over 400 participants focused on identifying core information for exchange and a technical design group to implement these using the FHIR standard.Focus on Key Use Cases: The emphasis is on essential use cases like bulk uploads and patient summaries to demonstrate the practical benefits of FHIR standards. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, Pete hosts The Beat podcast at HLTH Europe 2024 in Amsterdam. In this episode of Talking HealthTech, here a handful of the conversations recorded for The Beat, including Paula Bellostas Muguerza, Senior Partner and Global Healthcare & Life Sciences Practice Leader at Kearney, Rowland Illing, Chief Medical Officer at AWS, and Richard Stubbs, Chair of the Health Innovation Network and Chief Executive of Health Innovation Yorkshire & Humber.  In these discussions, explore the intricacies of building healthcare solutions, focusing on health equity, the transformative power of digital pathways, and the critical role of innovation and collaboration in advancing healthcare.   Key Takeaways Health Equity and Diverse Populations: Building healthcare solutions must prioritise health equity, particularly for communities of need and diverse demographics. Innovators must ensure AI solutions are built without inherent biases and put patients at the centre.Digital Pathways: Embracing digital pathways can optimise resources, allowing more face-to-face care for those requiring it. However, it’s crucial to recognise that healthcare solutions are not one-size-fits-all.Role of the Health Innovation Network: The network plays a pivotal role in navigating the NHS and translating innovative ideas into real-life healthcare solutions, emphasising collaboration across various sectors.Cloud Technology in Healthcare: There is an obvious shift towards cloud technology, providing enhanced security, resilience, and high-performance computing to healthcare providers while supporting both large organisations and startups.Addressing Gender Inequity in Healthcare: There are systemic challenges in women's health, including delays in diagnosis and lack of investment. change is needed in five key areas: reproductive health, brain health, heart health, autoimmune disease, and cancer.Collaborative Innovation: Success in healthcare innovation hinges on collaborative efforts among regulators, policymakers, pharma companies, innovators, academia, and the public, focusing on resolving issues in both developed and lower middle-income countries. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch sits down with Nick White, Chief Marketing Officer at Alcidion, to explore the benefits of implementing modern patient flow systems in healthcare. Nick discusses the recent independent study at Alfred Health that highlights the positive impact of electronic patient journey boards on clinical workflows, bed allocation, discharge planning, and overall patient care. With his extensive healthcare tech and marketing background, Nick shares insights on how Alcidion transforms patient flow management through innovative solutions like Miya Precision. Key Takeaways: Enhanced Efficiency in Bed Allocation: The study showed a 67% reduction in call duration for bed allocation, thanks to Alcidion's Miya Precision platform. This freed up clinicians’ time and resources, making bed management more efficient.Reduction in Outliers: There was a significant 17.7% decline in patients being admitted to incorrect wards, improving patient care quality and reducing the length of stay.Real-Time Patient Information: Access to up-to-date patient data has eliminated discrepancies that previously existed between different data sources, enhancing patient safety and care.Improved Discharge Planning: The study highlighted the positive impact of mandatory Estimated Date of Discharge (EDD) entries, which have improved predictive analytics and bed availability planning.Consistency in Workflow: Before Miya Precision, the healthcare facility faced 30 different workflow variations. This number was reduced to 9, allowing staff to move between wards more effectively and maintain consistent care levels.Shorter Length of Stay: A 12.1% reduction in patient length of stay was observed, reflecting the overall enhanced efficiency in the system.Future Technological Advancements: Potential for AI and advanced predictive analytics to further enhance patient flow and bed management. Check out the episode and full show notes on the Talking HealthTech website. Loving the show?  Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch is joined by Sarah-Jane Anker, Director and Founder of Anker Alliance. With a rich background in medical devices and pharmaceuticals, Sarah-Jane dives into the pivotal role of consulting services for healthcare start-ups and scale-ups. The discussion covers everything from strategic partnerships to navigating complex regulations and building robust investor relations. Sarah-Jane also shares success stories and offers insights on the future of healthcare innovation, making this a must-listen for anyone in the MedTech space. Key Takeaways: The Role of Anker Alliance: Anker Alliance specialises in bridging the gap between start-ups and established businesses in the MedTech and healthcare sectors.Importance of Consulting in Healthcare: Consulting services are crucial for healthcare start-ups to navigate regulatory challenges and execute market strategies effectively.Strategic Partnerships: Forming alliances with more prominent companies can help start-ups slipstream into new markets more efficiently. These partnerships often result in cost savings, faster market entry, and the ability to scale globally.Investor Relations and PR: Effectively communicating the value proposition is key to attracting investments and building brand awareness. Challenges and Opportunities in Healthcare: Regulatory complexities and post-COVID shifts are significant hurdles—however, advancements in AI, diagnostics, and preventative healthcare present exciting opportunities for innovation. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit Mentioned in this episode: Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.