Omni Talk Retail

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Dollar General reports Q1 net sales up 3.4% to $10.8 billion as CEO Todd Vasos says trade-down activity is accelerating, with rural customers cutting back on household expenses amid rising gas prices.Walmart has capped employee usage of its in-house AI tool Code Puppy after high demand depleted its token budget, highlighting the real and often underestimated cost of enterprise AI adoption at scale.Victoria's Secret delivers a stunning Q1 earnings beat and raises full-year guidance significantly, with CEO Hillary Super crediting fewer promotions, bra-led loyalty, and a newly compounding leadership team. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: J.C. Penney's turnaround stalls as Q4 net sales fall 8% and net losses widen 77%, raising fresh questions about whether the department store can regain relevance under the Catalyst Brands structure.Whole Foods Market launches a three-city Supper Club event series with media partner Cherry Bombe, turning its annual food trends platform into a premium, community-driven experience.Walmart hits one million drone deliveries, with 40% logged in its most recent quarter, and eyes a network of more than 270 drone delivery locations by 2027. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this episode of Investor Perspectives on Retail & the Consumer, Chris Walton sits down with Furhaan Khan, Managing Director and Head of Internet & Digital Commerce Investment Banking at UBS, to explore one of the biggest questions facing retail and technology today: Who actually wins in an AI-driven future? As AI rapidly transforms how consumers discover, shop for, and purchase products online, thousands of retail technology companies are racing to establish their place in the ecosystem. But according to Furhaan, many won't survive. Drawing on years of experience advising leading technology, internet, and digital commerce businesses, he shares the five-part framework he uses to identify which companies are truly defensible and which are most vulnerable to disruption. From proprietary data and network effects to distribution, transactional control, and brand trust, Furhaan explains why AI is compressing the discovery layer of commerce and shifting value toward companies that own critical moments in the customer journey. He also breaks down what retail executives should prioritize as they evaluate technology investments in an increasingly AI-driven landscape. Key topics covered: • Why many retail technology companies may not survive the AI era • How AI is reshaping product discovery and the customer journey • The difference between point solutions and durable platforms • Why proprietary data is becoming retail's most valuable asset • The growing importance of distribution and customer access • What "transactional intensity" means and why it matters • How brand trust creates long-term competitive advantages • The five-part framework for evaluating retail technology investments • What retail leaders should prioritize when making technology bets #RetailTechnology #ArtificialIntelligence #RetailAI #DigitalCommerce #Ecommerce #RetailInnovation #InvestorPerspectives #RetailLeadership #CustomerExperience #OmniTalk #RetailPodcast #TechnologyStrategy *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Costco posts an 11.6% sales increase to $69.15 billion in Q3, driven by "unprecedented" gas demand that drew first-time fuel station users and deepened member loyalty.Walmart reports more than 36% of store-fulfilled deliveries now arrive in three hours or less, with fast-delivery category sales up over 50% year over year and drone deliveries hitting the one million milestone.SNAP waivers rolling out across 19 states by end of 2026 could trigger an estimated $830 million in sales losses for soda, candy, and energy drinks, according to new Numerator research. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five Lightning Round segment closes out the show with Midwest road trip recommendations, Indy 500 energy, Spielberg nostalgia, Star Wars fandom, and a surprisingly passionate debate about whether Jurassic Park is secretly terrifying. Chris Walton and Laura Kennedy discuss underrated summer destinations, hiking avoidance strategies, Red River Gorge, southwest Michigan beaches, X-Wing comparisons at the Indy 500, and the upcoming Spielberg alien film Disclosure Day. There’s also plenty of laughs along the way, including Chris roasting hiking culture, Laura describing Jurassic Park as nonstop psychological tension, Baby Yoda fandom, and producer Ella correctly naming the Spielberg movie after Chris and Laura completely blanked on it. ⏩ Tune in for the full episode here. #LightningRound #OmniTalkRetail #JurassicPark #StarWars #Indy500 #Spielberg #RoadTrips #PodcastClips #FastFive #RetailPodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Ross Stores’ historic 17% comp sales growth and why off-price retail continues to dominate during uncertain economic conditions. Chris Walton and Laura Kennedy discuss why treasure hunt shopping experiences still resonate with consumers, why Ross may be gaining share even within the off-price category itself, and how retailers are adapting to shifting consumer spending behavior. The conversation also expands into resale retail, with Chris predicting that a national resale chain could become one of the biggest retail success stories of the next decade. ⏩ Tune in for the full episode here. #RossStores #OffPriceRetail #RetailStrategy #ResaleRetail #ConsumerSpending #RetailTrends #RetailNews #TJX #Burlington #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Klarna launching shopping directly inside ChatGPT and what it signals about the future of agentic commerce. Chris Walton and Laura Kennedy discuss whether consumers truly want AI-powered shopping assistants, why payments and trust may matter more than AI itself, and which companies actually “have the right to win” in the next generation of digital commerce. They also unpack how conversational shopping could reshape search, checkout, and customer behavior over time. ⏩ Tune in for the full episode here. #Klarna #ChatGPT #AIShopping #AgenticCommerce #Ecommerce #RetailTechnology #Payments #ConversationalCommerce #RetailStrategy #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Google’s largest search overhaul in 25 years and what it could mean for retailers, ecommerce, and consumer shopping behavior. Chris Walton and Laura Kennedy discuss how AI-generated answers may fundamentally change product discovery online, why retailers could lose visibility inside traditional search funnels, and how consumer trust will shape the next era of digital commerce. They also debate whether shoppers actually want fully AI-driven shopping experiences or if human browsing behavior still matters more than Silicon Valley expects. ⏩ Tune in for the full episode here. #Google #AISearch #Ecommerce #RetailTechnology #ConsumerBehavior #DigitalCommerce #AIShopping #RetailStrategy #OmniTalk #FastFive This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Radar reaching unicorn status and why RFID-powered inventory intelligence may finally be having its breakthrough moment in retail. Chris Walton and Laura Kennedy discuss why inventory visibility remains one of retail’s biggest unsolved operational challenges, why RFID adoption has historically moved slowly, and how physical AI may reshape store operations over the next decade. They also debate what separates practical retail AI solutions from flashy technology demos that struggle to scale in the real world. ⏩ Tune in for the full episode here. #Radar #RFID #RetailAI #RetailTechnology #InventoryManagement #PhysicalAI #RetailInnovation #SupplyChain #RetailStrategy #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores why Starbucks shut down its AI-powered inventory counting tool after major counting inaccuracies inside stores. Chris Walton and Laura Kennedy discuss why predictability matters so much in retail AI deployment, why store-level execution is still incredibly difficult, and how even small operational inconsistencies can completely break trust in automation systems. They also unpack why AI in retail may move slower than many expect, especially when it directly impacts frontline store operations and employee workflows. ⏩ Tune in for the full episode here. #Starbucks #RetailAI #InventoryManagement #RetailTechnology #AI #StoreOperations #RetailInnovation #OmniTalk #FastFive #RetailNews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: AWS launches the Agentic Shopping Assistant (aka ASA), packaging the technology and learnings behind Amazon's Alexa for Shopping so third-party retailers can deploy their own conversational AI shopping experiences in roughly 60 days.Dick's Sporting Goods beats Q1 estimates with 4.1% same-store comp growth and $5.17B in sales, as Foot Locker posts its first positive comparable sales quarter since Q4 2024.Walmart rolls out its Prepaid Consolidation Program, allowing suppliers to ship under a single purchase order to one location while Walmart handles distribution across 42 regional centers. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso and Veloq, Chris Walton and special guest Laura Kennedy, retail strategist formerly of CB Insights and Kantar, discussed: • Starbucks shutting down its AI-powered inventory counting tool after widespread accuracy issues and what the failure reveals about the challenges of deploying AI inside real-world retail operations (Source) • Radar reaching unicorn status after raising $170 million and why RFID-powered inventory intelligence may finally be crossing the retail adoption chasm (Source) • Google unveiling the biggest transformation to Search in over 25 years with AI-powered search experiences, autonomous background agents, and major implications for the future of commerce discovery (Source) • Klarna launching a shopping app directly inside ChatGPT and whether payments, trust, and consumer behavior will determine who ultimately wins the AI commerce race (Source) • Ross Stores posting a staggering 17% comparable sales increase and why off-price retail, and potentially resale, may become one of the defining retail winners of this economic era (Source) There’s all that, plus Indy 500 energy, terrifying Jurassic Park revelations, Star Wars debates, underrated Midwest road trips, Spielberg nostalgia, and producer Ella officially crowning “unicorn status” the greatest business term of all time. Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Google launches its Universal Cart, a cross-retailer shopping tool that lets consumers add items from Search, Gemini, YouTube, and Gmail into a single cart.Lidl US names Alan Barry as its next CEO, effective July.SPAR Austria expands its Simbe Tally inventory robot trial to six EUROSPAR and INTERSPAR stores. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Retail Technology Spotlight episode, Chris Walton sits down with Kevin Billings, Vice President of Business Development at Sifter Solutions, to unpack how GLP-1 medications, SNAP legislation, and nutrition focused merchandising are reshaping the future of grocery retail. From state-by-state SNAP restrictions to hyper personalized shopping experiences powered by nutrition data, Kevin explains why retailers can no longer afford to treat food intelligence as a niche capability. Drawing from decades of experience across the American Heart Association, Label Insight, NIQ, and Sifter, Kevin shares how retailers can use product level nutritional data to drive compliance, improve shopper experiences, and prepare for a future where health outcomes increasingly influence merchandising strategy. The conversation also explores how grocers can connect pharmacy, loyalty, and merchandising programs to serve shoppers using GLP-1 medications while differentiating themselves against competitors like Amazon and Walmart. From electronic shelf tags and personalized promotions to Arkansas’ statewide SNAP technology rollout, this episode offers a practical look at how retailers can prepare for the next era of food as medicine and nutrition driven retail innovation. Key Topics Covered: • 00:11:36 – How SNAP restriction waivers are changing grocery retail state by state • 00:15:57 – Why retailers need product level nutrition data for compliance and merchandising • 00:18:22 – Inside Arkansas’ first statewide SNAP shopper technology initiative • 00:24:25 – Why grocers should already be merchandising for GLP-1 shoppers • 00:31:53 – Kevin’s vision for the future of hyper personalized grocery shopping See our past 8 years of wonderful Spotlight Series podcast guests, featuring roughly 200 movers and shakers in retail, by clicking here. #retailtech #groceryretail #GLP1 #foodasmedicine #SNAP #retailinnovation #nutrition #AI #retailoperations #merchandising #loyalty #pharmacy #grocerytech #OmniTalk #retailpodcast *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Ross Stores delivered a blowout fiscal first quarter, with revenue surging 21% and comparable sales up 17%, prompting the off-price giant to dramatically raise its full-year outlook.Walmart is reshuffling its executive ranks under new CEO John Furner, with Sam's Club COO Tom Ward and U.S. store operations head Cedric Clark both departing.Starbucks has scrapped its AI-powered automated inventory counting tool just nine months after a national rollout, after the app repeatedly miscounted and mislabeled products. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five Lightning Round segment closes out the show with rapid-fire questions, karaoke admissions, sandwich opinions, and a surprisingly deep conversation about resourcefulness. Chris Walton, Kelly Carey, and Chad Lusk discuss favorite sandwiches, wedding karaoke ambitions, Jeff Bezos life advice, Star Wars fandom, and the unexpected traits that make someone memorable both personally and professionally. There’s also plenty of laughs along the way, including grilled cheese debates inspired by Jackie Kennedy, Chicago moving chaos, Gen X movie references, and producer Ella declaring this might be her favorite Omni Talk episode ever. ⏩ Tune in for the full episode here. #LightningRound #OmniTalkRetail #RetailNews #PodcastClips #StarWars #Karaoke #RetailPodcast #FastFive #BusinessPodcast #RetailTechnology This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Shein’s acquisition of Everlane and what it reveals about the changing realities of direct-to-consumer retail. Chris Walton, Kelly Carey, and Chad Lusk discuss whether Shein is attempting to buy brand credibility and ethical positioning, why operational scale continues to outperform brand storytelling, and how rising customer acquisition costs have reshaped the DTC landscape. They also unpack why this deal may represent a broader shift away from the peak “brand values first” era of ecommerce. ⏩ Tune in for the full episode here. #Shein #Everlane #DTCBrands #Ecommerce #RetailStrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment dives into Amazon’s rollout of conversational Alexa shopping and why it could fundamentally reshape how consumers buy products online. Chris Walton, Kelly Carey, and Chad Lusk discuss Amazon’s long-term AI strategy, why controlling the transaction layer matters more than building the smartest AI model, and how conversational commerce could reduce shopping friction to almost zero. They also debate whether Amazon could emerge from the AI era with an even stronger grip on commerce than it had before ChatGPT and Claude changed the technology landscape. ⏩ Tune in for the full episode here. #Amazon #Alexa #AIShopping #ConversationalCommerce #RetailTechnology This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Best Buy’s new consultation spaces inside IKEA stores and why the partnership could be smarter than it first appears. Chris Walton, Kelly Carey, and Chad Lusk discuss why IKEA shoppers are already in the mindset of upgrading their homes, how Best Buy’s service-focused approach complements IKEA’s inspiration-driven experience, and why this partnership works far better than trying to place IKEA inside Best Buy stores. They also unpack what this says about the growing importance of experiential retail and strategic in-store partnerships. ⏩ Tune in for the full episode here. #BestBuy #IKEA #RetailPartnerships #RetailInnovation #CustomerExperience This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment breaks down Walmart’s quiet rollout of neighborhood delivery depots and why the retailer may be building the foundation for a new era of hyperlocal fulfillment. Chris Walton, Kelly Carey, and Chad Lusk discuss how Walmart is leveraging its physical footprint to compete with Amazon’s growing delivery ambitions, why dark-store style fulfillment may become more common across retail, and what this means for the future of convenience and grocery delivery economics. They also debate whether Walmart’s strategy could ultimately become more scalable than Amazon’s over the long run. ⏩ Tune in for the full episode here. #Walmart #RetailNews #LastMileDelivery #RetailTechnology #Ecommerce This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Amazon’s aggressive expansion of its 30-minute delivery service and what it signals about the future of retail convenience. Chris Walton, Kelly Carey, and Chad Lusk debate whether Amazon is quietly reshaping consumer expectations around immediacy, why speed is becoming retail’s next psychological battleground, and how this strategy could pressure traditional grocers over the long term. They also unpack whether ultra-fast delivery is truly revolutionary or simply the next step in Amazon’s ongoing effort to make itself the default shopping destination for everything consumers need. ⏩ Tune in for the full episode here. #Amazon #RetailNews #GroceryDelivery #Ecommerce #RetailTechnology This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Google unveils its biggest Search overhaul in 25 years at Google I/O, replacing the traditional link-based results with AI agents, generative UI, and conversational experiences.Klarna launches a Shopping Search app inside ChatGPT, connecting over 100 million products to AI-powered conversations and staking a position at the top of the retail funnel.Target reports its first positive same-store sales comp in five quarters, beating Wall Street estimates across the board and raising its full-year outlook under new CEO Michael Fiddelke. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso and Veloq, Chris Walton and special guests Kelly Carey and Chad Lusk of the A&M Consumer and Retail Group discussed: • Amazon aggressively expanding 30-minute delivery across the U.S. and why the real strategy may be psychologically redefining what consumers expect from retail convenience (Source) • Walmart quietly piloting neighborhood delivery depots in vacant retail spaces and whether the retailer may actually hold the long-term infrastructure advantage in the immediacy wars (Source) • Best Buy launching in-store consultation spaces inside IKEA locations and why the partnership may create one of the smartest experiential retail adjacencies in home commerce today (Source) • Amazon rolling out Alexa for Shopping nationwide and why AI commerce may ultimately come down to one key question: who actually captures the transaction? (Source) • Shein acquiring Everlane for approximately $100 million and what the deal says about the collision between brand values, operational scale, and the realities of modern retail economics (Source) There’s all that, plus karaoke confessions, transformation overload, AI shopping hot takes, wedding mic-stealing attempts, and a surprisingly deep conversation about the future psychology of commerce. Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Home Depot beat Wall Street's Q1 expectations with $41.77 billion in sales and reaffirmed full-year guidance, even as comparable transactions declined for the fourth straight quarter and shoppers continue deferring big-ticket home improvement projects.Unframe crossed $100 million in total contract value in just twelve months with 400% net revenue retention, and announced an additional $50 million in funding led by Highland Europe, a signal that the market is ready to pay for AI that actually makes it to production.Gap Inc. named former Calvin Klein and PVH Americas executive Donald Kohler as the new CEO of Banana Republic, effective July. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Shein acquires Everlane in a reported $100 million deal, ending a prolonged debt crisis for the transparency-focused DTC brand, and raising major questions about what Shein does with it next.Boot Barn wraps a record fiscal 2026 with net sales up 18.7% to $538.8 million, same-store sales up 6.1%, and 80 new stores opened, while setting its sights on a long-term goal of 1,200 U.S. locations.Sprouts Farmers Market signs its first Ohio lease in Columbus, targeting a 2028 opening and marking the specialty grocer's entry into its 26th state. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Retail Technology Spotlight episode, Judah Berger, AI Product Manager at Unframe.ai, joins Omni Talk to explore one of the biggest questions facing retail leaders today: how do you actually implement AI across an organization without creating operational chaos? Judah works directly with enterprises to turn AI from an exciting concept into scalable systems that solve real business problems, helping companies identify inefficiencies, design AI powered workflows, and deploy solutions employees can actually trust and use. As companies rush to adopt tools like ChatGPT and Claude, Judah explains why unrestricted experimentation can unintentionally create an “Excel on steroids” problem, where disconnected prompts and workflows multiply inconsistencies across the business. From AI governance and workflow orchestration to SKU intelligence, predictive inventory management, and a real world footwear retail case study that generated a reported 40x ROI, this episode offers a practical roadmap for retailers looking to operationalize AI responsibly while still encouraging innovation across their teams. Key Topics Covered: • 00:01:56 – The four major approaches retailers can take toward AI implementation • 00:05:21 – Balancing bottom up AI experimentation with enterprise wide governance • 00:17:40 – How organizations should identify, scope, and scale the right AI use cases • 00:21:26 – The technology, auditability, and infrastructure needed for scalable enterprise AI • 00:26:58 – Case study: How a footwear retailer used AI inventory intelligence to achieve a reported 40x ROI See our past 8 years of wonderful Spotlight Series podcast guests, featuring roughly 200 movers and shakers in retail, by clicking here. #retailtech #AI #retailAI #inventorymanagement #retailoperations #SKUintelligence #supplychain #predictiveanalytics #enterpriseAI #generativeAI #retailinnovation #OmniTalk #retailpodcast #AIstrategy *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Walmart is piloting compact neighborhood fulfillment depots in converted retail spaces, aiming to accelerate last-mile delivery for its booming $100 billion e-commerce operation.Target faces activist investor pressure to remove Executive Chair Brian Cornell and Lead Independent Director Christine Leahy from the board ahead of the retailer's June shareholder meeting, as the group questions whether the company can truly reset with the old guard still in the room.Bed Bath & Beyond opens its first co-branded store with The Container Store this Saturday in Fort Worth, Texas, debuting a fully integrated "Everything Home" shopping concept. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five Lightning Round segment closes out the show with rapid-fire questions, chaotic travel stories, and some very spirited retail debates. Chris Walton and Kathryn Mazza discuss creator loyalty, dream podcast guests, unexpected Des Moines growth, bizarre airport behavior, and whether Target’s latest moves deserve praise or criticism. There’s also plenty of laughs along the way, including travel horror stories, strong opinions about brand love, and one especially heated Target argument. ⏩ Tune in for the full episode here: https://youtu.be/W5Ei9Mjru4c #LightningRound #Target #RetailNews #PodcastClips #RetailMedia #CreatorEconomy #RetailTechnology #FastFive #OmniTalkRetail #TravelStories This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Amazon Pharmacy expanding same-day delivery access for GLP-1 medications, including Ozempic-related treatments, across thousands of cities. Chris Walton and Kathryn Mazza discuss why GLP-1 medications could dramatically reshape grocery shopping habits, pharmacy traffic, and consumer behavior across retail. They also explain why retailers are increasingly paying attention to how health trends influence spending patterns and store visits. ⏩ Tune in for the full episode here: https://youtu.be/W5Ei9Mjru4c #AmazonPharmacy #Ozempic #GLP1 #RetailNews #Pharmacy #RetailInnovation #Healthcare #RetailTechnology #FastFive #OmniTalkRetail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Audible’s new “bookless bookstore” concept opening in New York City. Chris Walton and Kathryn Mazza discuss why experiential retail continues to grow, how immersive audio experiences could reshape physical retail, and why retailers are searching for new ways to create emotional connection with shoppers. They also debate whether concepts like this are the future of stores or simply experiential marketing experiments. ⏩ Tune in for the full episode here: https://youtu.be/W5Ei9Mjru4c #Audible #ExperientialRetail #RetailInnovation #Bookstore #RetailDesign #CustomerExperience #RetailNews #FastFive #OmniTalkRetail #RetailTrends This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Dollar General combining its on-site, off-site, and in-store media capabilities into one connected retail media ecosystem. Chris Walton and Kathryn Mazza discuss why retail media continues to explode, how Dollar General’s scale gives it a unique advantage, and why advertisers are increasingly looking beyond Amazon and Walmart. They also explain why connected retail media networks could become one of the biggest growth opportunities in retail. ⏩ Tune in for the full episode here: https://youtu.be/W5Ei9Mjru4c #DollarGeneral #RetailMedia #Advertising #RetailInnovation #RetailNews #DigitalMarketing #RetailTechnology #FastFive #OmniTalkRetail #RetailStrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Target’s launch of two new creator programs and what it says about the future of creator commerce in retail. Chris Walton and Kathryn Mazza discuss why retailers are investing more heavily in influencers and creators, whether Target is late to the trend, and how social media is reshaping customer loyalty and discovery. They also debate whether creator-driven marketing can actually rebuild emotional connection with younger consumers. ⏩ Tune in for the full episode here: https://youtu.be/W5Ei9Mjru4c #Target #CreatorEconomy #InfluencerMarketing #RetailMarketing #RetailNews #SocialCommerce #RetailTechnology #FastFive #OmniTalkRetail #DigitalMarketing This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores OpenAI officially launching its ChatGPT Ads Manager and what it could mean for the future of digital advertising. Chris Walton and Kathryn Mazza discuss why AI-powered search advertising may become a major threat to traditional search engines, how retailers should approach testing the platform, and why brands can’t afford to ignore ChatGPT’s growing influence on consumer behavior. They also debate whether advertisers could eventually pay to influence AI-generated answers and what that might mean for trust in AI search. ⏩ Tune in for the full episode here: https://youtu.be/W5Ei9Mjru4c #OpenAI #ChatGPT #AIAdvertising #RetailMedia #DigitalAdvertising #RetailTechnology This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Warehouse automation promises major gains in efficiency, accuracy, and labor optimization, but the reality inside fulfillment centers is often far more complicated than the sales pitch. In this Omni Talk Ask An Expert episode, host Chris Walton sits down with Blake Neal, Director of Business Development at TGW North America, to unpack what actually separates successful automation projects from expensive operational headaches. Drawing from years of experience designing and implementing automated warehouse systems, Blake shares practical insights on everything from robotics and fixed automation to labor planning, throughput expectations, and the hidden operational challenges retailers often underestimate. Together, Chris and Blake explore why collaboration, realistic planning, and organizational readiness matter just as much as the technology itself. Key topics covered: • What caused warehouse automation adoption to slow after the COVID-era boom • Why the first question every retailer should answer before automating is simply: “Why?” • The difference between mobile robotics and fixed automation systems and when each makes sense • How labor shortages, throughput demands, and storage density drive automation ROI • Why automation projects rarely hit full throughput on day one • The operational and cultural challenges that derail automation implementations • How retailers should think about seasonality and designing for peak demand • Why oddly shaped products and low-volume operations may not be good automation candidates • The hidden infrastructure issues retailers overlook, including warehouse floor requirements •How TGW approaches collaboration, onboarding, and operator training during implementations • Why communication and pressure-testing assumptions are critical before signing any automation contract Whether you’re evaluating robotics, scaling fulfillment operations, or trying to understand where automation actually delivers value, this conversation offers practical guidance for supply chain leaders navigating one of retail’s biggest investment categories. Music by hooksounds.com *Sponsored Content* #WarehouseAutomation #SupplyChain #RetailTech #Robotics #Fulfillment #Logistics #WarehouseManagement #Automation #DistributionCenters #RetailOperations #Intralogistics #TGW This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Walmart is laying off or relocating approximately 1,000 employees across its global technology and product teams as part of a broader globalization and organizational restructuring effort, with impacted staff asked to move to Bentonville or Northern California.Amazon is rolling out "Alexa for Shopping" to all U.S. customers, combining the Alexa+ voice model with the Rufus AI shopping assistant to deliver a full conversational commerce experience across the app, website, and Echo Show devices.Albertsons has developed an in-house, patent-pending AI tool called Intelligent Quality Control, built on Google Cloud's Gemini Enterprise, that helps distribution center workers maintain consistent quality standards for fresh produce, starting with strawberries and grapes with plans to scale nationwide. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso and Veloq, Chris Walton and special guest Kathryn Mazza, former Chief Marketing Officer at Hy-Vee, former President of RedMedia, and now Chief Growth Officer at Barrow’s Connected Store, discussed: • OpenAI officially launching its ChatGPT Ads Manager and what the platform’s push into advertising means for Google, Meta, and the future of search-based marketing (Source) • Target debuting two new creator programs and whether the retailer is strategically rebuilding brand love or simply arriving late to the creator commerce era (Source) • Dollar General integrating its on-site, off-site, and in-store retail media capabilities into one connected advertising ecosystem and why it could become a major unlock for brands and media buyers (Source) • Audible opening a “bookless bookstore” in New York City featuring audiobook discovery lounges, storytellers, and immersive listening experiences designed to rethink physical retail (Source) • Amazon Pharmacy expanding same-day delivery for the Ozempic pill to thousands of cities and why GLP-1 medications may dramatically reshape pharmacy, grocery, and retail traffic patterns (Source) There’s all that, plus airport security horror stories, bizarre travel behavior, Des Moines growth surprises, dream podcast guests, creator loyalty debates, and one very spirited Target argument. Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Amazon is expanding its Amazon Now ultra-fast delivery service to cities across the U.S., promising 30-minute delivery of thousands of items and threatening to eliminate the last competitive advantage of convenience-oriented physical retail.eBay has formally rejected GameStop CEO Ryan Cohen's unsolicited $56 billion acquisition bid, calling it "neither credible nor attractive," as analysts questioned the financing structure and Cohen's CNBC appearance raised more questions than it answered.Instacart is expanding its Fulfillment Pro platform with new delivery management software for retailer-owned fleets and enterprise-grade picking capabilities for store teams. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: OpenAI launches a beta self-serve ChatGPT Ads Manager in the U.S., introducing cost-per-click bidding and expanded measurement tools, as brands like Target, Albertsons, and Williams-Sonoma are already in the pilot and the company eyes $2.5 billion in ad revenue this year.Bob's Discount Furniture opens its first combined retail store and distribution center in Solon, Ohio, a hybrid format designed to reduce line haul costs and speed fulfillment.Flashfood launches a loyalty integration feature allowing shoppers to link grocery loyalty accounts directly to its app, with Meijer as the first partner and more than 20,000 mPerks accounts connected in the first two weeks. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Costco reported April net sales of $23.92 billion, up 13% year over year, with total comparable sales rising 11.6%, as the membership warehouse model continues to demonstrate remarkable resilience in any macro environment.Dutch Bros delivered first-quarter revenue of $464.4 million, up 30.8% and ahead of estimates, posting its seventh consecutive quarter of positive transaction comps while raising full-year guidance and upping its 2026 new-store target to at least 185 locations on a clear path to 2,029 shops by 2029.Amazon launched Join the Chat inside its Hear the Highlights feature, allowing shoppers to ask AI hosts real-time questions while listening to audio product summaries. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five Lightning Round segment closes out the show with rapid-fire questions, unexpected takes, and a few laughs. Chris Walton and Jenn Hahn debate NBA playoff teams, react to McDonald’s ending free refills, discuss Star Wars fandom, and spiral into a passionate conversation about Cheesy Gordita Crunches and Taco Bell nostalgia. There’s also plenty of chaos involving Tom Izzo loyalty, Disney Channel movies, and whether Taco Bell was ever safe in the ‘90s. ⏩ Tune in for the full episode here. #LightningRound #NBAPlayoffs #StarWars #TacoBell This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Walmart’s ambitious plan to train all 2.1 million employees on AI tools and workflows. Chris Walton and Jenn Hahn discuss the challenges of teaching AI at scale, why leadership buy-in matters, and how quickly AI tools are changing across retail organizations. They also debate whether companies should move fast with AI adoption or take a slower, more deliberate approach. ⏩ Tune in for the full episode here. #Walmart #AI #FutureOfWork #RetailLeadership This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Anthropic’s Claude integrations with Instacart, Uber Eats, and other consumer apps. Chris Walton and Jenn Hahn discuss why this approach to conversational commerce feels more natural than previous AI shopping experiments and how AI could eventually help consumers save both time and money. They also unpack the idea of a future “marketplace of marketplaces” powered entirely by AI assistants. ⏩ Tune in for the full episode here. #Anthropic #AIShopping #Instacart #RetailTechnology This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Walmart’s plan to expand trained beauty experts into more than 400 stores. Chris Walton and Jenn Hahn discuss why Walmart is investing more heavily in customer service, how TikTok trends are influencing beauty retail, and why human interaction still matters in an AI-driven shopping world. They also debate whether Walmart’s scale and convenience could make it a serious beauty destination in the years ahead. ⏩ Tune in for the full episode here. #Walmart #BeautyRetail #CustomerExperience #RetailInnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment breaks down Estée Lauder’s plan to cut up to 10,000 jobs as part of its ongoing restructuring efforts. Chris Walton and Jenn Hahn discuss whether the cuts are more about merger strategy or the declining relevance of department store beauty counters, and what this means for the future of in-store beauty experiences. They also unpack how retailers are reevaluating labor investments as AI and digital commerce continue to evolve. ⏩ Tune in for the full episode here. #EsteeLauder #BeautyIndustry #RetailNews #RetailStrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Target’s decision to require remote merchandising employees to relocate to Minneapolis or leave the company. Chris Walton and Jenn Hahn discuss whether in-person collaboration is necessary for creativity, why retailers are rethinking remote work, and what this says about leadership during a turnaround period. They also debate whether executives should be held to the same standards as employees when it comes to return-to-office expectations. ⏩ Tune in for the full episode here. #Target #RetailLeadership #RemoteWork #RetailNews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Target launches Club Target and Target Ambassadors, two new influencer programs that gamify creator engagement, deepen LTK integration, and connect brand advertiser budgets directly to creator activation through Roundel.Gap Inc. hires Michael Francis, a retail and entertainment veteran with stints at Walmart, Target, and DreamWorks, as Old Navy’s new Chief Customer Officer and its own enterprise-wide head of marketing shared services.Apple is reportedly building a "Create a Pass" feature for iOS 27's Wallet app, letting any user turn a QR code into a custom digital ticket, membership card, or gift card. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso and Veloq, Chris Walton and special guest Jenn Hahn, Founder & CEO of J Recruiting Services and host of Candid with Candidates, discussed: • Target requiring 150 remote merchandising employees to relocate to Minneapolis or exit, and what it signals about collaboration, creativity, and accountability during a retail turnaround (Source) • Estée Lauder expanding job cuts to as many as 10,000 roles as part of its “Beauty Reimagined” strategy, and whether it’s merger math, a department store reality check, or both (Source) • Walmart rolling out trained in-store beauty experts to 400+ locations, and why investing in service could be its next big competitive advantage (Source) • Anthropic’s Claude integrating with Instacart, Uber Eats, and more, enabling fully conversational shopping experiences and why this may finally crack the code on AI-driven commerce (Source) • Walmart’s plan to train all 2.1 million employees on AI tools, and the massive (and messy) reality of scaling workforce transformation at that level (Source) There’s all that, plus March Madness heartbreak, talent truths, Taco Bell debates, Star Wars blind spots, and a candid look at what it really takes to lead and hire in the age of AI. Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Doris Fisher, co-founder of Gap Inc., passes away at 94, leaving behind a legacy that reshaped American retail from a single San Francisco storefront selling Levi's jeans into a multi-brand empire spanning Gap, Banana Republic, and Old Navy.Victoria's Secret faces a proxy battle from second-largest shareholder BBRC International's Brett Blundy, who is targeting two long-serving board members and demanding accountability for the struggling $591 million Adore Me acquisition.Michael Burry announces he has fully exited his GameStop position after the company made a $56 billion bid to acquire eBay, citing concerns about the debt load such a deal would require. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: GameStop stuns the market with a $56 billion cash-and-stock takeover bid for eBay, as Ryan Cohen bets on combining two collectibles-focused platforms into a resale powerhouse.Amazon officially opens its logistics infrastructure to any business in the country, launching Amazon Supply Chain Services with freight, fulfillment, parcel delivery, and more.Kohl's rolls out agentic AI on two fronts: a conversational gift finder for shoppers built on Google Gemini, launching ahead of Mother's Day, and an AI analytics assistant for associates to surface product and sales insights without manual report-pulling. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Estée Lauder raises its expected role reductions to as many as 10,000 positions, with more than 70% of the increase tied to cuts at underperforming department store and freestanding store doors, even as Q3 net sales grew 5% to $3.7 billion.Walmart, conversely, is expanding its in-store beauty expert program to more than 400 U.S. stores by year-end, adding trained specialists to help shoppers navigate a growing premium assortment as the mass retail battle for beauty share intensifies.Whatnot launches a direct Shopify integration, allowing millions of merchants to sync inventory and orders to the livestream platform automatically. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five Lightning Round segment closes out the show with rapid-fire questions, unexpected takes, and a few laughs. Chris Walton and Shelley Huff debate the greatest Arizona Wildcat of all time, react to Berlin’s famous Currywurst, discuss trusting AI with packing lists and payments, and swap Kentucky Derby advice along the way. ⏩ Tune in for the full episode here. #LightningRound #AI #KentuckyDerby #RetailFastFive This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Walmart’s reported pilot using stores as fulfillment hubs for marketplace orders. Chris Walton and Shelley Huff debate whether Walmart’s massive store footprint can truly challenge Amazon’s logistics advantage and what this could mean for retail media, marketplace growth, and same-day delivery expectations. They also unpack the operational realities behind making this strategy work at scale. ⏩ Tune in for the full episode here. #Walmart #Amazon #Marketplace #RetailTechnology This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Dairy Queen’s expansion of voice AI ordering technology at the drive-thru. Chris Walton and Shelley Huff discuss why this may be one of the best real-world applications of AI in retail so far and how it could improve both customer experience and employee productivity. They also explain why this technology is only going to get better from here. ⏩ Tune in for the full episode here. #DairyQueen #VoiceAI #ArtificialIntelligence #RestaurantTechnology This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Party City’s return through a new partnership with Staples stores nationwide. Chris Walton and Shelley Huff break down the operational challenges behind the strategy, including inventory, personalization, and whether Party City can compete against Amazon and Walmart. They also debate whether this is a smart retail partnership or a difficult execution challenge waiting to happen. ⏩ Tune in for the full episode here. #PartyCity #Staples #RetailNews #RetailStrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Best Buy’s CEO transition as Corie Barry steps down and longtime executive Jason Bonfig takes over. Chris Walton and Shelley Huff discuss why operational retail experience matters more than ever and whether Best Buy’s recent strategy moves have missed the mark. They also debate where future growth opportunities really exist for the electronics retailer. ⏩ Tune in for the full episode here. #BestBuy #RetailLeadership #RetailStrategy #ConsumerElectronics This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Luna, the AI agent now running a real retail store in San Francisco. Chris Walton and Shelley Huff break down what AI-managed retail could mean for merchandising, operations, leadership, and the future of middle management in retail. Along the way, they discuss automation, AI-driven buying decisions, and why this may be the worst AI technology will ever be. ⏩ Tune in for the full episode here. #AI #RetailTechnology #RetailInnovation #FutureOfRetail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Starbucks delivers a second consecutive quarter of traffic growth, beating earnings and revenue estimates as its Back to Starbucks turnaround strategy gains real traction.Ahold Delhaize USA rolls out Click2Cart in partnership with SmartCommerce, letting shoppers add products directly to their grocery cart from digital ads, social media, and brand-owned channels across all five of its U.S. banners.Gap Inc. partners with AI supply chain software provider Inspectorio to deploy its Paramo platform across its global supplier network, targeting improved traceability, compliance monitoring, and operational efficiency. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail interview, recorded live from World Retail Congress 2026 in Berlin, Chris Walton sits down with Romain Roulleau, Group Digital & Ecommerce Director at Kingfisher, to unpack how one of Europe’s largest home improvement retailers plans to grow ecommerce from 21% to 30% of total sales. Romain explains why stores sit at the center of Kingfisher’s digital strategy, how marketplaces are transforming DIY retail, and why AI in home improvement requires a very different approach than categories like grocery or apparel. The conversation also dives into omnichannel fulfillment, click-and-collect innovation, retail media, and why project-based shopping changes everything for ecommerce and AI personalization. Plus, why Kingfisher is prioritizing customer journey support over AI-powered checkout and what retailers still misunderstand about the future of agentic commerce. Key Topics Covered: • Kingfisher’s strategy to grow ecommerce to 30% • Why stores are central to modern digital retail • How click-and-collect is evolving in marketplace ecommerce • Integrating third-party marketplace products into in-store shopping • Why DIY retail is uniquely complex for AI and personalization • The future of AI agents in home improvement retail • How retail media differs between 1P and 3P marketplace sellers • Why Kingfisher sees stores as a competitive advantage vs. pure-play ecommerce • The operational challenges behind large-scale omnichannel retail • Why AI-powered checkout may still be years away Thank you to Vusion for supporting Omni Talk Retail’s live coverage from World Retail Congress 2026 in Berlin. #WRC2026 #WorldRetailCongress #OmniTalkRetail #Kingfisher #Ecommerce #RetailMedia #AIinRetail #Marketplace #DIYRetail #Omnichannel #RetailInnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail interview, recorded live from World Retail Congress 2026 in Berlin, Chris Walton sits down with Judith McKenna, the former CEO of Walmart International and current Board Member at Delta Air Lines and Unilever, to discuss leadership, frontline retail culture, board governance, and how AI is beginning to reshape the retail industry. Drawing from her experience overseeing Walmart’s global operations across dozens of markets, Judith explains why employee experience remains one of the most important drivers of customer experience, how strong store managers can transform frontline culture, and why great retail organizations still succeed by making people feel valued. The conversation also explores what effective board leadership looks like after transitioning from executive roles, how companies should think about AI adoption beyond isolated use cases, and why retailers need a much clearer vision for how technology, operations, and customer experience ultimately connect together. Key Topics Covered: • Why frontline employee experience directly impacts customer experience • How retail leadership changes at the board level • Judith McKenna’s perspective serving on Delta and Unilever’s boards • Why store managers remain critical to retail success • The role mentorship plays at World Retail Congress • How AI is changing retail, customer experience, and operations • Why many retailers are still thinking too narrowly about AI • The importance of solving real customer problems with technology • Lessons from Walmart’s people-first leadership culture • What retailers can learn from Delta’s customer service approach Thank you to Vusion for supporting Omni Talk Retail’s live coverage from World Retail Congress 2026. #WRC2026 #WorldRetailCongress #OmniTalkRetail #JudithMcKenna #Walmart #RetailLeadership #AI #RetailInnovation #CustomerExperience #FrontlineWorkers #RetailStrategy #BoardLeadership This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail interview, recorded live from World Retail Congress 2026 in Berlin, Chris Walton speaks with Brian Tilzer, former CTO and CDO of Best Buy and current Board Member at Signet Jewelers, about why AI represents retail’s “third major technology wave” and what retailers can learn from the ecommerce and mobile revolutions that came before it. Drawing on leadership experience across Best Buy, CVS Health, Staples, and now Signet Jewelers, Brian explains why the retailers that win with AI won’t simply use it to drive efficiency, but instead to create more human, personalized, and responsive customer experiences. The conversation explores how AI can help retailers better understand customer intent, empower frontline employees with richer information, and accelerate decision-making across the organization. Chris and Brian also discuss why traditional retail planning cycles may no longer move fast enough for the pace of AI innovation, how adaptive cross-functional operating models are becoming essential, and why testing, learning, and iteration will define the next generation of retail leaders. Throughout the conversation, one theme remains clear: AI may transform retail operations, but human connection will remain the industry’s greatest differentiator. Key Topics Covered: • Why AI represents retail’s “third major technology wave” • Lessons retailers can learn from ecommerce and mobile transformation • How AI can create more human customer experiences • Why frontline employees become even more important in an AI-driven world • The role of AI in understanding customer intent and personalization • Why retailers need faster planning and decision-making cycles • How adaptive operating models will shape future retail organizations • Why testing, learning, and iteration matter more than ever • The importance of combining digital, physical, and human retail experiences • How AI can help retailers solve long-standing operational challenges Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Berlin. #WorldRetailCongress #WRC2026 #OmniTalkRetail #AIinRetail #RetailInnovation #RetailTechnology #CustomerExperience #FutureOfRetail #DigitalTransformation #RetailLeadership This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail interview, recorded live from World Retail Congress 2026 in Berlin, Chris Walton connects with Tim Steiner, CEO of Ocado, to discuss the rapidly evolving future of grocery ecommerce, fulfillment, and retail automation. Drawing from Ocado’s work with retailers across global markets, Tim explains why grocery ecommerce continues to operate so differently market by market, from the UK’s delivery-led ecosystem to France’s pickup dominance and the increasingly hybrid US landscape. The conversation explores how local consumer behavior, labor economics, and store infrastructure continue to shape fulfillment strategies worldwide. Tim also shares why automation and micro-fulfillment are beginning to regain momentum after several uneven years across the industry. He explains why many early automation deployments struggled to produce strong returns, why growing ecommerce volumes are creating new urgency around fulfillment capacity, and how Ocado believes robotics can help retailers improve both operational efficiency and customer experience over time. The interview also dives into: • Why the US grocery ecommerce market has evolved so rapidly • The operational differences between delivery and pickup models • Why many first-generation micro-fulfillment solutions failed • How automation economics improve as online grocery scales • The growing capacity challenges facing US grocers • Why sub-one-hour fulfillment changes the economics of picking • How robotics can improve both efficiency and speed • Why retailers may eventually need automation to stay competitive • The complexity behind building scalable grocery automation systems • How Ocado approaches fulfillment differently from traditional automation providers Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Berlin. #WorldRetailCongress #WRC2026 #OmniTalkRetail #Ocado #GroceryRetail #Ecommerce #MicroFulfillment #RetailAutomation #SupplyChain #FutureOfRetail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail interview, recorded live from World Retail Congress 2026 in Berlin, Chris Walton reconnects with Jose Gomez, Chief Development Officer at ETAM, to discuss how the global lingerie and fashion retailer approaches international expansion, franchise strategy, and navigating today’s nonstop retail disruption. With nearly two decades of World Retail Congress experience, Gomez breaks down how ETAM’s international development strategy has evolved, including how the company evaluates franchising, consignment, and joint venture models across different global markets. He also shares insights into ETAM’s expanding US presence through Nordstrom partnerships, the challenges of operating amid tariffs and economic uncertainty, and why adaptability has become essential for modern retailers. The conversation also touches on the realities of entering competitive international markets, why brands can only learn so much before launching, and where Gomez sees ETAM’s biggest future growth opportunities around the world. Key Topics Covered: • ETAM’s global retail expansion strategy • How ETAM decides between franchise, consignment, and joint venture models • Why joint ventures work best in high-potential strategic markets • ETAM’s US growth strategy and Nordstrom partnership • The operational realities of tariffs and global retail uncertainty • Why resilience has become critical in modern retail leadership • Lessons learned entering the US fashion retail market • How global retail development has evolved over the last decade • Why international retail expansion still requires “learning by doing” • Markets ETAM sees as future growth opportunities Thank you to Vusion for supporting Omni Talk Retail’s live coverage from World Retail Congress 2026 in Berlin. #WRC2026 #WorldRetailCongress #OmniTalkRetail #ETAM #FashionRetail #RetailExpansion #GlobalRetail #RetailStrategy #Franchise #LuxuryRetail #RetailInnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail interview, recorded live from World Retail Congress 2026 in Berlin, Chris Walton speaks with Malin Andrée, Global Retail Industry Leader at EY, and Steven Bailey, Americas Retail Leader at EY Studio+, about how AI could fundamentally reshape the future of retail over the next decade. Drawing from EY’s latest retail futures report, the conversation explores four possible scenarios for how AI adoption may evolve across the industry: constrained growth, accelerated transformation, platform-driven disruption, and even a collapse scenario where power becomes concentrated among a handful of dominant technology players. Malin explains why retailers should stop trying to predict a single future and instead focus on building “no regret moves” that prepare organizations for multiple outcomes. Steven expands on where AI is already creating operational impact today, particularly across merchandising, personalization, workforce scheduling, and agentic commerce. The discussion also examines why customer experience and human interaction still matter deeply in a world increasingly shaped by automation. While AI may transform workflows and decision-making, both leaders argue that retail’s future will still depend on people, trust, and meaningful consumer connection. Key Topics Covered: • EY’s four future scenarios for AI in retail • Why retailers should prepare for multiple AI outcomes • The growing role of agentic commerce in retail • How AI is changing merchandising and supply chain operations • Why personalization may finally scale effectively with AI • How workforce scheduling could become fully AI-driven • Why customer experience still requires a strong human element • The risk of AI platform concentration across retail • Why data architecture and AI infrastructure matter now • How retailers can identify “no regret” AI investments Thank you to Vusion for supporting Omni Talk Retail’s live coverage from World Retail Congress 2026. #WRC2026 #WorldRetailCongress #OmniTalkRetail #AIinRetail #AgenticCommerce #RetailInnovation #CustomerExperience #RetailStrategy #FutureOfRetail #RetailLeadership This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail interview, recorded live from day two of World Retail Congress 2026 in Berlin, Chris Walton talks with Andreas von Paleske, CEO of Naivas, about scaling one of East Africa’s fastest-growing grocery retailers while balancing operational discipline, employee development, and technology transformation. Drawing from his background in private equity, Andreas shares how Naivas grew from roughly 30 stores to more than 100 locations by focusing on affordable groceries, strong store execution, and long-term investment in frontline employees. The conversation explores why career development and internal promotion have become critical differentiators for the company, especially in a market where modern grocery retail is still rapidly evolving. The discussion also dives into how Naivas is approaching AI, customer data, and operational efficiency. Andreas explains how the retailer is using loyalty insights, demand planning, and planogram optimization to improve store performance while freeing employees from repetitive tasks so they can spend more time serving customers directly. Throughout the interview, one message stands out clearly: technology works best when it strengthens people, not replaces them. Key Topics Covered: • How Naivas grew from 30 stores to more than 100 across Kenya • Why affordable groceries and operational discipline drive growth • The importance of investing in frontline employees and career development • How Naivas promotes more than 99% of leaders internally • Why modern grocery retail is still underpenetrated across East Africa • How loyalty data is shaping merchandising and customer insights • The role AI can play in demand planning and planogram optimization • Why retail employees should spend more time serving customers • How fresh produce and store experience drive customer loyalty • Why Andreas believes AI is an opportunity, not a threat, for retail workers Thank you to Vusion for supporting Omni Talk Retail’s live coverage from World Retail Congress 2026. #WRC2026 #WorldRetailCongress #OmniTalkRetail #GroceryRetail #RetailInnovation #AIinRetail #CustomerExperience #RetailLeadership #RetailStrategy #FutureOfRetail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso and Veloq, Chris Walton and special guest Shelley Huff, former CEO of Serta Simmons Bedding, former Walmart executive, and current co-founder of The Interval community, discussed: • An AI-powered retail store in San Francisco run by “Luna,” an AI agent managing everything from inventory and staffing to pricing and logistics, and what it means for the future of retail leadership and automation (Source) • Best Buy CEO Corie Barry stepping down after seven years, with longtime executive Jason Bonfig taking over as the retailer looks to redefine its future growth strategy (Source) • Party City’s comeback inside 700+ Staples stores and whether personalization and party planning can actually create a compelling retail experience (Source) • Dairy Queen expanding its AI drive-thru ordering pilot with Presto across North America, and why voice AI may finally be ready for prime time (Source) • Walmart testing store-based fulfillment for marketplace orders, aiming to shrink delivery windows from days to hours and challenge Amazon’s convenience advantage (Source) There’s all that, plus AI-powered packing lists, Arizona basketball legends, currywurst confusion, Kentucky Derby prep, bridal shower chaos, and a deep debate on whether consumers are actually ready to trust AI with their wallets. Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail interview, recorded live from World Retail Congress 2026 in Berlin, Chris Walton speaks with Scott Price, Group Chief Executive of DFI Retail Group, about how one of Asia’s largest retail groups is driving omnichannel growth, loyalty innovation, and AI transformation across its business. Scott explains how DFI has doubled online order volumes, increased ecommerce penetration, and sharpened its customer-first strategy by pushing decision-making closer to local markets across Asia. The conversation explores why operational execution still matters more than flashy technology, how loyalty data is becoming the foundation for personalization and retail media, and why “dynamic pricing” is the wrong way to think about customer offers. The interview also dives into DFI’s evolving AI strategy, from team productivity tools and personalized shopping experiences to the future role of AI in merchandising and retail decision-making. Plus, Scott shares why retailers need to focus on the “right to win,” how portfolio simplification has helped fuel growth, and why resilience remains one of retail’s most important competitive advantages. Key Topics Covered: • How DFI Retail Group doubled online order volumes • Why operational execution still defines omnichannel success • The importance of local decision-making across Asian markets • How DFI uses loyalty data to power personalization and retail media • Why Scott Price banned the term “dynamic pricing” • The future of AI-powered autonomous shopping experiences • How AI is improving employee productivity across the business • Why merchandising still requires human judgment despite AI advances • DFI’s portfolio strategy and focus on “right to win” markets • How retailers can balance technology innovation with retail fundamentals Thank you to Vusion for supporting Omni Talk Retail’s live coverage from World Retail Congress 2026. #WRC2026 #WorldRetailCongress #OmniTalkRetail #DFIRetailGroup #RetailInnovation #AIinRetail #Omnichannel #RetailMedia #LoyaltyPrograms #FutureOfRetail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Target asks 150 remote merchandising employees to relocate to its Minneapolis headquarters or accept severance, as new CEO Michael Fiddelke bets on in-person collaboration to rebuild the retailer's merchandising authority and execute its turnaround strategy.Albertsons expands its DriveUp & Go curbside program to include eligible pharmacy prescription pickup at more than 1,700 locations nationwide, deepening its omnichannel health and wellness proposition.H&M debuts its first curated U.S. retail marketplace storefront on Nordstrom, part of the fast-fashion brand's broader push to reach shoppers across stores, e-commerce, and digital marketplace platforms. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail interview, recorded live from World Retail Congress 2026 in Berlin, Chris Walton chats with Paolo Bonsignore, Commercial and Marketing Director at Coop Italian Food, to discuss why private label can no longer compete on price alone. Paolo shares how Coop Italian Food has evolved private label into a true point of differentiation by building emotionally driven brands, category storytelling, and packaging that connects with consumers on a deeper level. From neuroscience-backed design testing to AI-powered packaging feedback, the conversation explores how retailers can rethink private label strategy in a world where consumers expect more than “me too” products. The discussion also dives into Italy’s unique food ecosystem, why retailers underestimate the power of their own banner brands, and how Coop Italian Food helps global retailers source authentic Italian products while building stronger private label programs. Key Topics Covered: • Why “me too” private label strategies no longer work • How emotion and storytelling drive stronger packaging design • The role of neuroscience and AI in product development • Why selling well matters more than simply buying well • How Coop Italian Food supports retailers around the world • The future of private label differentiation in grocery retail • Why banner trust became even stronger after COVID • How retailers can create more engaging shelf experiences • The opportunity for AI to accelerate packaging and design decisions Thank you to Vusion for supporting Omni Talk Retail’s live coverage from World Retail Congress 2026 in Berlin. #WRC2026 #WorldRetailCongress #OmniTalkRetail #PrivateLabel #GroceryRetail #RetailInnovation #CPG #PackagingDesign #AIinRetail #RetailStrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail interview, recorded live from World Retail Congress 2026 in Berlin, Chris Walton connects with Kristin Wolf, Chief Strategy & Growth Officer at Ulta Beauty, to discuss how one of beauty retail’s biggest players is thinking about long-term growth, AI, and global expansion. Kristin shares how her newly created executive role reflects Ulta’s focus on balancing core business growth with future innovation, from scaling internationally to rethinking how AI can transform retail operations, agility, and customer experience. The conversation also explores why traditional planning cycles are breaking down, how organizations need to evolve alongside technology, and why AI is forcing retailers to rethink not just tools, but the way work itself gets done. Plus, Kristin breaks down Ulta’s recent expansion moves, including the acquisition of Space NK and partnerships across Mexico and the Middle East, and explains why disciplined innovation matters more than chasing “shiny objects.” Key Topics Covered: • Why Ulta created the Chief Strategy & Growth Officer role • How AI is reshaping retail strategy and organizational design • The future of agility and test-and-learn retail operations • Why growth today requires balancing core business + future bets • Ulta’s international expansion strategy and recent global moves • How AI can accelerate both efficiency and customer experience • Why leadership teams need to rethink processes before deploying AI • The changing pace of retail transformation and innovation • How beauty retail continues to lead consumer and omnichannel trends Thank you to Vusion for supporting Omni Talk Retail’s live coverage from World Retail Congress 2026 in Berlin. #WRC2026 #WorldRetailCongress #OmniTalkRetail #UltaBeauty #BeautyRetail #RetailInnovation #AIinRetail #RetailStrategy #CustomerExperience #FutureOfRetail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail episode, recorded live at World Retail Congress 2026 in Berlin, Chris Walton sits down with David Boynton, Managing Director of Northern Europe at Pandora, for a conversation on the evolving intersection of AI, physical retail, and emotional commerce. Drawing from leadership roles across brands including The Body Shop, L'Occitane, and Charles Tyrwhitt, David shares why stores still play a critical role in building emotional connection, even as AI begins reshaping how customers discover and shop brands. The conversation explores Pandora’s omnichannel strategy across Northern Europe, why more than 30% of sales now happen online, and how physical stores continue to drive customer acquisition and loyalty. David also shares a fascinating personal story about using AI to purchase a premium rain jacket, highlighting how conversational AI could fundamentally change retail discovery and decision-making in the years ahead. Key Topics Covered: • Why emotional storytelling remains central to jewelry retail • How Pandora blends stores, ecommerce, and marketplaces • The role physical retail still plays in customer acquisition • Why engraving and personalization are driving deeper connection • How AI is changing product discovery and purchase confidence • The difference between AI efficiency tools and revenue-driving applications • Why conversational commerce may reshape retail behavior • How retailers can combine digital intelligence with human service • Why leadership, team building, and “winning” still drive great retail operators Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Berlin. #WorldRetailCongress #WRC2026 #OmniTalkRetail #Pandora #RetailInnovation #AIinRetail #Omnichannel #CustomerExperience #LuxuryRetail #FutureOfRetail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Walmart's 2026 Annual Report reveals $713 billion in revenue and 24% global e-commerce growth to $150.4 billion, as new CEO John Furner leans hard into AI and Supercenters make a meaningful comeback.Lowe's expands its partnership with Relex Solutions to unify forecasting, replenishment, and allocation under a single AI-driven platform, with full implementation targeted for early 2027.Instacart and Uber Eats join Anthropic's Claude as two of the first 15 integrated apps, as the race to own agentic commerce channels accelerates across every major AI platform. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Home Depot is rolling out an AI voice agent phone system to all U.S. stores after a 50-store pilot showed the technology resolves customer calls four times faster than traditional phone menus, while keeping human associates in the loop for complex inquiries.Sam's Club is expanding its Member Access Platform retail media network to include fuel pump screens, in-club radio through Sam's Club Radio, and new omni experiences like Race to the Club with Andretti Global and Sam's Football Club.Casey's General Stores has renewed and expanded its AI-powered ordering partnership with SoundHound AI, which has already handled more than 21 million guest interactions across more than 2,600 Casey's locations. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five Lightning Round segment closes out the show with rapid-fire questions, unexpected takes, and a few laughs. Chris Walton and Ben Miller go from Danny DeVito tattoos to must-have Apple products and debate their Eddie Murphy Mount Rushmore, all while wrapping up a packed episode from London. ⏩ Tune in for the full episode here. #LightningRound, #DannyDeVito, #Apple, #EddieMurphy, #PopCulture, #RetailFastFive, #OmniTalk, #RetailNews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Aldi’s new modular store format and why it could unlock faster expansion across the U.S. Chris Walton and Ben Miller break down how flexibility in store design supports acquisitions, real estate strategy, and long-term growth for one of the fastest-growing grocers in the world. ⏩ Tune in for the full episode here. #RetailNews, #Aldi, #GroceryRetail, #StoreDesign, #RetailExpansion, #RetailStrategy, #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Walmart’s first major redesign of its Great Value private label brand in over a decade. Chris Walton and Ben Miller discuss how packaging, perception, and pricing power all play into private label growth and why this move could help Walmart win with higher-income shoppers. ⏩ Tune in for the full episode here. #RetailNews, #Walmart, #PrivateLabel, #Branding, #GroceryRetail, #RetailStrategy, #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Instacart’s acquisition of InstaLeap and what it signals about the company’s global ambitions. Chris Walton and Ben Miller discuss why relationships with grocers may be just as valuable as technology and how this move could accelerate Instacart’s platform and retail media strategy worldwide. ⏩ Tune in for the full episode here. #RetailNews, #Instacart, #GroceryTech, #RetailMedia, #Ecommerce, #GlobalRetail, #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Starbucks’ new ChatGPT-powered drink discovery experience and whether it actually improves the customer journey. Chris Walton and Ben Miller debate if this is meaningful innovation or just experimentation, and question whether AI integrations like this solve real problems or create unnecessary complexity. ⏩ Tune in for the full episode here. #RetailNews, #Starbucks, #AIinRetail, #ChatGPT, #CustomerExperience, #DigitalStrategy, #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Walmart’s expansion into GLP-1 weight management and what it could mean for the future of grocery. Chris Walton and Ben Miller break down why GLP-1 adoption may significantly shift consumer spending across food categories and how Walmart is positioning itself at the center of that change through its pharmacy and digital ecosystem. ⏩ Tune in for the full episode here. #RetailNews, #Walmart, #GLP1, #GroceryTrends, #RetailStrategy, #HealthcareRetail, #ConsumerBehavior, #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton caught up with George Sullivan, CEO & Founder of The Sole Supplier, to unpack why culture still sits at the center of sneaker and streetwear commerce. George shares how a personal obsession with sneakers turned into one of the UK’s leading platforms for discovering and buying footwear, and why staying true to the culture has been critical to scaling the business. From working with global brands like Nike and Adidas to turning down opportunities that don’t resonate with their audience, authenticity remains the foundation. The conversation dives into how The Sole Supplier is evolving into a social commerce platform, blending content, community, and commerce into one personalized experience. George also breaks down how AI is impacting the space, where it adds value, and why human inspiration will always be at the core of fashion. Key Topics Covered: • How The Sole Supplier grew from sneaker aggregation to cultural platform • Why authenticity and editorial independence drive long-term success • The shift toward social commerce and community-led discovery • How personalization is shaping the next phase of the app experience • Where AI fits into fashion, content, and performance marketing • Why human inspiration still matters more than automation in style • The risks of overusing AI-generated content in brand building • How rising ad costs are forcing brands to rethink creative strategy • Why niche communities are the future of social and commerce Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Retail Technology Show 2026! That's a wrap. #RTS2026 #RetailTechnologyShow #OmniTalkRetail #SneakerCulture #Streetwear #SocialCommerce #RetailInnovation #CustomerExperience #AIinRetail #FutureOfRetail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton speaks with Richard Lim, CEO and Founder of Retail Economics, about the accelerating pace of change reshaping retail. Richard shares how today’s macroeconomic environment, from inflation pressures to global energy shifts, is forcing retailers to rethink how they operate and respond to rapidly evolving consumer behavior. At the same time, AI is fundamentally changing how people discover, research, and increasingly purchase products. He outlines a three-stage framework for how AI is transforming retail, from off-site discovery through platforms like ChatGPT, to on-site AI assistants, to the rise of agentic browsers that can act on behalf of consumers. Across all of it, one theme stands out: discoverability is the next battleground. The conversation also dives into how different categories will be impacted at different speeds, why high-consideration purchases are especially vulnerable to AI disruption, and how retailers need to rethink search, data, and digital presence for an AI-driven future. Key Topics Covered: • Why the pace of change in retail is accelerating faster than ever • How macroeconomic pressures are shaping consumer behavior • The three stages of AI adoption in retail • Why discoverability is becoming the new SEO • How AI is changing product search, discovery, and decision-making • Which retail categories will be disrupted first and why • The growing role of agentic AI in automating purchases • Why behavioral economics should guide retail strategy Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Retail Technology Show 2026! #RTS2026 #RetailTechnologyShow #OmniTalkRetail #RetailEconomics #RichardLim #AIinRetail #RetailStrategy #ConsumerBehavior #RetailInnovation #Ecommerce This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton speaks with Marisa Poster, Co-Founder of PerfectTed, about how a deeply personal founder story turned into a fast-scaling global consumer brand. Marisa shares how her own experience with anxiety and ADHD shaped the creation of PerfectTed, and why leaning into that story became a turning point for the brand. What started as a personal solution evolved into a clear positioning strategy built on authenticity, empathy, and connection. The conversation also explores how PerfectTed scaled without heavy advertising, instead focusing on physical availability and retail distribution, now reaching nearly 40,000 stores across 50+ countries. Marisa explains why shelf presence became their primary growth engine and how retail partnerships helped accelerate awareness globally. A recurring theme throughout the discussion is the importance of relationships over transactions, and how long-term brand building depends on trust, consistency, and emotional connection with consumers. Key Topics Covered: • How a personal health journey shaped the PerfectTed brand • Why founder storytelling drives consumer trust and brand loyalty • Scaling through retail distribution instead of paid advertising • The importance of physical availability in global growth • Why relationships matter more than transactions in modern retail • Building a brand across 50+ countries and thousands of stores • Balancing authenticity with commercial scale Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Retail Technology Show 2026! #RTS2026 #RetailTechnologyShow #OmniTalkRetail #PerfectTed #MarisaPoster #ChrisWalton #RetailStrategy #ConsumerBrands #FounderStory #BrandBuilding #RetailInnovation #Entrepreneurship #CustomerExperience #GlobalBrands This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail episode, recorded live at the Retail Technology Show 2026 in London, Chris Walton speaks with Simone Oloman, Co-Founder and CEO of NIFT, about how instant delivery is reshaping retail expectations. Simone breaks down the idea behind “Need It For Tonight,” a platform turning stores into hyper-local fulfillment centers with 90-minute and same-day delivery. She explains why speed is no longer just a differentiator, but quickly becoming table stakes, and how NIFT is building both a curated marketplace and a B2B solution to power delivery directly at checkout. The conversation also explores how convenience, curation, and real-time tracking are changing customer behavior, why delivery has become one of retail’s biggest friction points, and how AI is being used across both personalization and logistics to scale the model. Key Topics Covered: • The rise of instant delivery in retail • Turning stores into local fulfillment hubs • Marketplace vs B2B delivery models • Why delivery is a major driver of customer satisfaction • The role of curation in a high-speed shopping experience • How AI supports personalization and logistics • Why same-day delivery may soon be table stakes Thank you to Vusion for supporting Omni Talk Retail’s live coverage from the Retail Technology Show floor 2026. So much great content to unpack! Thanks for Tuning in. #RTS2026 #RetailTechnologyShow #OmniTalkRetail #RetailInnovation #LastMileDelivery #Ecommerce #CustomerExperience #AIinRetail #RetailStrategy #Vusion This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail episode, recorded live at the Retail Technology Show 2026 in London, Chris Walton speaks with Nikki Baird, VP of Strategy & Product at Aptos, about what is actually shaping the future of retail. Nikki explains why every meaningful technology decision must start with the consumer, and how understanding shifts in behavior is what ultimately drives operations, strategy, and innovation. The conversation dives into AI, where Nikki offers a grounded perspective on where the industry stands today. While adoption is accelerating, most use cases remain surface level. The real opportunity lies in fixing foundational challenges like product data, inventory visibility, and pricing, and pairing that with true operational change. They also explore how point of sale is evolving beyond transactions into flexible, mobile-first platforms that empower store associates and reshape how stores operate. Key Topics Covered: • Why consumer behavior should drive all technology decisions • The gap between AI hype and real-world application • Fixing retail fundamentals to unlock AI’s full potential • The evolution of point of sale and mobile-first retail • Why tech investment is not the same as transformation • How solving integration could accelerate retail innovation Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Retail Technology Show 2026. More to come, stay tuned! #RTS2026 #RetailTechnologyShow #OmniTalkRetail #RetailStrategy #AIinRetail #RetailInnovation #CustomerExperience #RetailTechnology #Vusion This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London, Chris Walton is honored to talk with Archie Norman, Chairman of Marks & Spencer, about what it really takes to lead a successful business turnaround in today’s retail environment. Archie shares why struggling organizations often create internal narratives that mask reality, and explains how transformation begins by confronting the “unvarnished truth.” He outlines the importance of listening to frontline employees, rebuilding trust across the organization, and creating a culture where honesty unlocks energy for change. Drawing on decades of leadership experience, he also breaks down why urgency and patience must coexist in any turnaround, and how empowering teams at every level drives long-term progress. The conversation also explores the evolving role of AI in retail, not as an immediate profit driver, but as a force that is reshaping how leaders access information, make decisions, and increase transparency across their organizations. Key Topics Covered:• Why failing businesses develop narratives that hide the truth • The role of frontline insight in driving real transformation • Why culture change requires both urgency and time • The importance of leadership honesty and decisive action • How to build an engaged and effective board • Why AI is transforming knowledge access and decision-making • The growing impact of transparency across organizations • Why strong data foundations are critical for AI success Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Retail Technology Show 2026! #RTS2026 #RetailTechnologyShow #OmniTalkRetail #RetailLeadership #BusinessTransformation #AIinRetail #RetailStrategy #CorporateGovernance #Vusion This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton sits down with Maria Hollins, CEO of Ann Summers, to discuss what it takes to lead a bold brand in a highly restricted digital landscape. Maria shares her unconventional journey to the CEO role and explains how Ann Summers found itself losing clarity by softening its identity. She walks through the decision to return to the brand’s roots, why “going vanilla” hurt performance, and how leaning back into what the brand stands for reignited customer connection. The conversation also dives into the unique challenges Ann Summers faces as an adult retailer, from being blocked in search to limitations on advertising across major platforms, and how the company is adapting through influencer strategies, AI experimentation, and a test-and-learn approach to growth. Maria also outlines her perspective on international expansion, including early moves into the Middle East and a digital-first strategy for entering new markets like the EU and U.S., as well as the importance of moving quickly and making bold decisions as a leader. Key Topics Covered: • Why Ann Summers lost clarity by softening its brand identity • The impact of platform restrictions on search, discovery, and advertising • How influencer strategies help overcome visibility challenges • Where AI is being tested across marketing and product content • Why returning to bold brand positioning improved performance • A digital-first approach to international expansion and market entry • The challenges of scaling globally in today’s regulatory environment • Why speed and decisiveness are critical leadership traits Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Retail Technology Show 2026. More to come. Stay with us! #RTS2026 #RetailTechnologyShow #OmniTalkRetail #RetailStrategy #CustomerExperience This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London, Chris Walton speaks with Kate Hardcastle, also known as the Customer Whisperer, about what truly drives consumer behavior in today’s retail landscape. Kate shares why shopping is fundamentally emotional, not rational, and explains how brands often misread customers by relying too heavily on data without understanding the human context behind it. Drawing from her work across industries, she introduces the idea that consumers hold multiple, sometimes conflicting values at once, and why that complexity is essential for retailers to embrace rather than simplify. The conversation also explores how AI can enhance, not replace, the human side of retail by freeing up time for more meaningful interactions, and why emotional intelligence remains one of the most important competitive advantages for brands. Key Topics Covered: • Why consumers make emotional, not purely logical decisions • Understanding conflicting customer behaviors and expectations • The “hierarchy” of modern shopping mindsets • Why data alone cannot fully explain customer behavior • How AI can enable stronger human connection in retail • The importance of emotional intelligence in brand building Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Retail Technology Show 2026! More to come, stay tuned! #RTS2026 #RetailTechnologyShow #OmniTalkRetail #CustomerExperience #RetailStrategy #ConsumerBehavior #AIinRetail #EmotionalIntelligence #Vusion This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton speaks with Meriel Neighbour, Director of Technology Delivery and Transformation at River Island, about what it really takes to execute large-scale transformation in retail today. Meriel shares her unique career journey from hospitality into retail technology, and how that foundation shaped her deeply customer-centric approach to transformation. She explains why retail has shifted from technology-led initiatives to business- and product-led strategies, with customer experience now at the center of every decision. The conversation explores how River Island is replatforming its ecommerce experience, why data quality is becoming critical for AI-driven discovery, and how emerging technologies like voice and AI agents could reshape how customers shop across channels. Meriel also outlines the importance of integrations, real-time data, and seamless systems in enabling modern retail experiences, while calling out one of the industry’s biggest unresolved challenges: returns. Key Topics Covered: • Why transformation must be driven by business strategy, not technology alone • How River Island is replatforming ecommerce for the future • The role of data in powering AI, search, and product discovery • Why voice commerce and AI agents could reshape shopping behavior • The importance of integrations and real-time information • How customer expectations are evolving across channels • Why returns remain one of retail’s biggest unsolved problems • The opportunity for personalization, loyalty, and dynamic pricing Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Retail Technology Show 2026! #RTS2026 #RetailTechnologyShow #OmniTalkRetail #RiverIsland #RetailTransformation #Ecommerce #AIinRetail #CustomerExperience #RetailInnovation #Vusion This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton caught up with Giles Smith, retail technology consultant and advisor, to unpack how retailers should actually be thinking about AI right now. Drawing on experience across brands like Burberry, Selfridges, and Unilever, Giles shares a grounded perspective on why AI is less about chasing the latest innovation and more about accelerating what teams can already do. He explains why many organizations are overcomplicating their AI strategies, how governance is becoming the next major challenge, and why retailers should focus on real business problems instead of jumping on every new capability. The conversation also explores the balance between building and buying technology, where AI experimentation actually makes sense, and why the most important differentiator in retail will still come down to people. Key Topics Covered: • Why AI is best understood as a productivity unlock, not a strategy • The danger of running too many disconnected AI projects • How governance and accountability will shape the next phase of AI adoption • When retailers should build vs. buy technology in an AI-driven world • Where experimentation makes sense and where it does not • Why many “problems” AI tries to solve are not actually problems • How AI is changing decision-making inside organizations • The growing influence of CFOs in tech investment decisions • Why human connection remains the most important differentiator in retail Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Retail Technology Show 2026! #RTS2026 #RetailTechnologyShow #OmniTalkRetail #AIinRetail #RetailStrategy #DigitalTransformation #CustomerExperience #RetailInnovation #FutureOfRetail #Vusion This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton catches up with with Iain Robertson, Chief Operating and Innovation Officer at Fortnum & Mason, to discuss how one of the world’s most iconic heritage retailers is approaching innovation while staying deeply rooted in human experience. Iain shares how Fortnum & Mason blends operations, technology, and innovation under one leadership structure, and why that integration is critical to identifying meaningful opportunities across the business. He explains why the company does not believe in siloed “innovation budgets,” instead embedding innovation directly into strategic decision-making and day-to-day operations. The conversation also explores Fortnum’s commitment to preserving human connection in-store, why the brand is intentionally avoiding over-automation, and how it is investing across customer data, clienteling, and connected experiences to better serve customers across every touchpoint. Key Topics Covered: • Why innovation and operations are more powerful when combined • Fortnum & Mason’s approach to embedding innovation across the business • Why the company avoids dedicated “innovation budgets” • The role of partnerships in accelerating innovation • Why human connection remains central to the in-store experience • Balancing change while maintaining a sense of familiarity for customers • How Fortnum’s is investing in customer data, clienteling, and personalization • The importance of connecting digital and physical experiences • Where the company is focusing innovation investments over the next decade Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Retail Technology Show 2026. More to come. Stay with us! #RTS2026 #RetailTechnologyShow #OmniTalkRetail #FortnumAndMason #LuxuryRetail #CustomerExperience #RetailStrategy #RetailInnovation #Clienteling #Vusion This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

What does it really take to build and sustain a successful retail business over 50+ years? Live from Retail Technology Show 2026 in London, Chris Walton welcomes Touker Suleyman, Dragon’s Den investor and retail veteran, to break down the fundamentals that still matter most in today’s rapidly evolving retail landscape. Touker shares why brand, product, customer service, and cash flow remain the foundation of any successful business, and why too many entrepreneurs today are making the same costly mistake when it comes to marketing spend. He also explains how rising digital acquisition costs are reshaping retail strategy, why physical stores still play a critical role in customer connection, and where the biggest global growth opportunities exist for brands today. Key Topics Covered: • Why “cash is king” at every stage of a business • The biggest mistake entrepreneurs make with marketing spend • Why strong brand fundamentals still win • The evolving role of physical stores in a digital world • How rising digital costs are shifting focus to retention • Global expansion strategies and why local partners matter • The rise of marketplaces as a low-risk growth channel Thank you to Vusion for supporting our coverage from Retail Technology Show 2026. #RetailTechnologyShow #RetailLeadership #Entrepreneurship #RetailStrategy #OmniTalkRetail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Best Buy CEO Corie Barry announces she will step down on October 31st, with Jason Bonfig, the company's Chief Customer, Product and Fulfillment Officer, named as her successor amid years of stagnating revenue and earnings.Dick's Sporting Goods partners with Adobe to roll out AI-powered digital coaches through its mobile app, delivering personalized product recommendations and training tips to customers at scale.Sam's Club completes a fleet-wide rollout of one-hour-or-less Express Delivery across all 600-plus stores, with nearly 65,000 orders fulfilled since April 2nd at an average delivery time of 55 minutes. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Luxury retail is not about faster conversion. It is about deeper connection. At Retail Technology Show 2026 in London, Chris Walton sits down with Will Lockie, Global Digital Director at Noble Panacea, to explore how luxury brands approach digital differently, from storytelling and discovery to personalization and AI. Will shares why high-consideration products require more investment in education and emotion, how brands should think about AI as a tool for real-time personalization, and why the future of retail lies in creating one-to-one relationships across both digital and physical environments. He also explains what Western retailers can learn from China’s accelerated commerce model and why execution, not strategy, is where most brands fall short. Key Topics Covered: • Why luxury brands invest more in discovery and storytelling • The role of education and emotion in high-consideration purchases • Why execution matters more than strategy in digital retail • How AI will enable real-time, personalized customer experiences • The shift toward one-to-one relationships in retail • What Western brands can learn from China’s commerce ecosystem • Why marketplaces and mobile-first experiences dominate in China • How brands should rethink their operating models for global markets Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Retail Technology Show 2026. #RTS2026 #RetailTechnologyShow #OmniTalkRetail #LuxuryRetail #Ecommerce #DigitalTransformation #CustomerExperience #AIinRetail #RetailInnovation #Vusion This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

There is no version of modern retail where ESG, sourcing, and quality operate separately anymore. Live from Retail Technology Show 2026 in London, Chris Walton sits down with Sophie Rycroft, Group ESG, Sourcing & Quality Director at Debenhams Group, to discuss how one of the UK’s largest digital retail groups is aligning sustainability, supply chain transparency, and product quality into a single strategy. Sophie explains why data is the foundation of everything from ESG reporting to operational decision-making, how Debenhams Group is preparing for digital product passports, and why bringing teams, suppliers, and marketplace partners along the journey is critical to success. Key Topics Covered: • Why ESG, sourcing, and quality must be fully aligned in modern retail • The role of data in driving sustainability and operational decisions • How Debenhams Group is preparing for digital product passports (DPP) • Why retailers should pilot DPP now before legislation arrives • The importance of supply chain visibility and tier mapping • How to bring internal teams and suppliers into ESG strategy • Marketplace challenges and how to align partners on compliance • Why circularity and resale are the next phase of product transparency Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Retail Technology Show 2026. #RTS2026 #RetailTechnologyShow #OmniTalkRetail #DebenhamsGroup #ESG #RetailInnovation #Sustainability #SupplyChain #DigitalProductPassport #Vusion This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

How do you build a retail brand around one of the most emotional, time-sensitive moments in a customer’s life? Live from Retail Technology Show 2026 in London, Chris Walton connects with Sarah Ashby, Interim CEO & COO of Mamas & Papas, to discuss how the brand is redefining the parenting retail journey through service, timing, and trust. Sarah explains why winning the first-time parent is everything, how Mamas & Papas supports customers through a highly predictable yet overwhelming journey, and why capturing shoppers before the third trimester is critical to long-term value. She also shares how the company blends owned brand and curated third-party assortment, adapts its go-to-market strategy across global markets, and builds loyalty through advice, service, and emotional connection. Key Topics Covered: • Why the first-time parent is the most valuable customer • The importance of timing and capturing customers early in pregnancy • How Mamas & Papas uses service and advice as a competitive advantage • Blending owned products with curated third-party brands • The role of stores in delivering trust and guidance • How international markets shift assortment and go-to-market strategy • Why baby retail is both predictable and expensive to acquire customers • Expanding beyond core categories into gifting and lifetime value Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Retail Technology Show 2026. #RTS2026 #RetailTechnologyShow #OmniTalkRetail #MamasAndPapas #RetailStrategy #CustomerExperience #RetailInnovation #ParentingJourney #RetailLeadership #Vusion This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Live from Retail Technology Show 2026 in London, Omni Talk Retail’s Chris Walton sits down with Katya Denike, Chief Product Officer at Holland & Barrett, to discuss how one of Europe’s leading wellness retailers is using technology, product thinking, and AI to transform the customer experience. Katya shares why Holland & Barrett brought its mobile app in-house, how it grew from a struggling outsourced platform into a major digital growth driver, and why retailers should own the products that create true competitive advantage. They also explore how Holland & Barrett organizes product teams across customer, colleague, and partner experiences, why operational technology matters just as much as customer-facing innovation, and how AI is reshaping retail faster than any previous technology wave. From personalized wellness journeys to internal productivity gains, Katya explains why the next era of retail belongs to companies that think like product builders. Key Topics Covered: • Why Holland & Barrett brought its mobile app in-house • Growing app revenue share from under 5% to 30% of digital sales • When retailers should build vs. buy technology • Why product ownership should extend beyond customer-facing tools • Organizing teams around customer, colleague, and partner experiences • How AI is changing software development and retail operations • Personalized wellness recommendations powered by AI • Why retailers must adapt quickly or risk falling behind • How product mindset drives both customer and employee innovation • What the future of AI-powered retail could look like Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Retail Technology Show 2026, and thank you to our listeners for joining us during the event. #RTS2026 #RetailTechnologyShow #OmniTalkRetail #HollandAndBarrett #RetailInnovation #AIinRetail #DigitalTransformation #ProductLeadership #WellnessRetail #Vusion This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

How do you deliver world-class luxury service to millions of annual visitors while preserving exclusivity, personalization, and the magic of in-store retail? Live from Retail Technology Show 2026 in London, Chris Walton sits down with Mark Blundell, Chief Retail Officer at Harrods, to discuss how one of the world’s most iconic retailers continues to set the standard for customer experience, service, and innovation. Mark explains how Harrods maintains exceptional standards through customer feedback, leadership presence on the floor, and a relentless commitment to excellence. He also shares why department stores still thrive when built around curation, convenience, and memorable experiences. Key Topics Covered: • How Harrods serves millions of visitors while maintaining luxury standards • Why leadership presence on the shop floor still matters • Using customer feedback to improve service in real time • Why department stores still win through curation and experience • How Harrods approaches personalization for top-tier clients • Blending human relationships with smart internal systems • Why Harrods compares itself to hotels and airlines, not retailers • How Harrods views AI through customer strategy, not hype • Why the company chooses to be a thoughtful fast follower on AI • Where AI can improve efficiency behind the scenes Thank you to Vusion for supporting our coverage from Retail Technology Show 2026. #RetailTechnologyShow #Harrods #LuxuryRetail #CustomerExperience #RetailInnovation #AI #OmniTalkRetail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

How do you scale a luxury brand without losing what made customers love it in the first place? Live from Retail Technology Show 2026 in London, Chris Walton sits down with Sebastian Picardo, CEO of Monica Vinader, to discuss the future of modern luxury retail. Sebastian shares lessons from leadership roles at Alexander McQueen, Net-a-Porter, and Burberry, plus what it takes to grow Monica Vinader across the UK, US, and beyond. Key Topics Covered: • Why great luxury retail always starts with product • Balancing quality, affordability, and responsible sourcing • How founder-led brands scale successfully • The difference between growing in the UK vs. the US • Building awareness in competitive global markets • Why relationships matter as much as product in luxury • How culture becomes a competitive advantage • Growing a brand customers genuinely love Thank you to VusionGroup for supporting our coverage from Retail Technology Show 2026. #RetailTechnologyShow #LuxuryRetail #BrandBuilding #RetailLeadership #OmniTalkRetail #RetailInnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five, recorded live from London and sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso and Veloq, Chris Walton and special guest Ben Miller of Shoptalk discussed: Walmart expanding its Better Care platform into GLP-1 weight management, connecting pharmacy, telehealth, nutrition, and same-day delivery into one ecosystem (Source)Starbucks launching a beta experience inside ChatGPT to recommend and build drink orders while keeping checkout in its own app (Source)Instacart acquiring global fulfillment platform Instaleap to accelerate international growth and expand its enterprise tech footprint (Source)Walmart unveiling its first Great Value private label redesign in over a decade across 10,000+ items to boost appeal and shopability (Source)Aldi using its U.S. stores to test a new globally scalable, modular store format as it rapidly expands toward 3,200 locations (Source) There’s all that, plus agentic AI debates, Danny DeVito tattoos, Eddie Murphy Mount Rushmores, favorite Apple products, and the ultimate German food debate. Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton sits down with Helen Dickinson, Chief Executive of the British Retail Consortium, to discuss the biggest policy and economic forces shaping UK retail today. Helen explains how the BRC is helping retailers navigate inflationary pressure tied to global supply chain disruption, rising energy costs, and mounting regulatory complexity. She also shares why upcoming employment law changes could significantly impact retailers’ ability to offer flexible, local, and entry-level jobs across the UK. The conversation also explores how retail leaders are approaching AI, why most companies are still in the early innings of transformation, and how the UK may have a unique opportunity to create balanced AI guardrails that protect consumers without slowing innovation. Key Topics Covered: • How global conflict is impacting retail supply chains and consumer prices • Why energy costs remain a major concern for UK retailers • The Employment Rights Act and what it means for retail labor models • Protecting flexible, part-time, and entry-level retail jobs • Why unemployment and workforce participation remain critical issues • How trade associations help retailers navigate policy change • Why many retailers are still early in their AI journey • AI efficiency gains vs true operating model transformation • The UK’s opportunity to balance AI innovation with consumer protection Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Retail Technology Show 2026, and thank you to our listeners for joining us during the event. #RTS2026 #RetailTechnologyShow #OmniTalkRetail #BritishRetailConsortium #UKRetail #AIRegulation #RetailLabor #RetailEconomy #HelenDickinson #Vusion This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

How do you run a global fashion marketplace serving 18 million active customers across 200 markets while keeping assortment fresh, fulfillment fast, and brand partnerships strong? Live from Retail Technology Show 2026 in London, Chris Walton sits down with Shazmeen Malik, Partner Brands and Flexible Fulfillment Director at ASOS, to discuss how ASOS is evolving its marketplace model through smarter fulfillment, curated brand growth, and AI-powered merchandising. Shazmeen explains how ASOS balances wholesale, partner-fulfilled, and ASOS Fulfillment Services models to better serve customers and brand partners around the world. Key Topics Covered: • How ASOS manages a global marketplace across 200 markets • The three fulfillment models powering partner brand growth • Why flexible fulfillment improves speed, localization, and choice • How ASOS decides the right model for each brand partner • Using fulfillment to localize assortments by market and region • Why multi-brand retail is different from single-brand retail • How AI will reshape buying and merchandising teams • Why AI gives merchants more time for creativity and strategy • How AI can improve product discovery and outfit building Thank you to Vusion for supporting our coverage from Retail Technology Show 2026. #RetailTechnologyShow #ASOS #FashionRetail #Marketplace #RetailInnovation #SupplyChain #OmniTalkRetail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton sits down with Jamie Kristow, CEO of Cotswold Outdoor Group, to discuss how the company is modernizing specialty outdoor retail through service, store innovation, and retail media. Jamie shares how Cotswold Outdoor is leveraging its expertise-led store model to help customers shop confidently for premium outdoor gear, while also transforming the in-store experience through new formats, digital screens, and smarter merchandising. He explains how the company improved performance through sharper assortments, stronger availability, and a renewed focus on value. The conversation also explores what it really takes to launch an in-store retail media network, why stores remain essential for high-consideration purchases, and how AI is reshaping pricing, search, and the future customer journey. Key Topics Covered: • Why service and expert advice still matter in specialty retail • How Cotswold Outdoor created its “store of the future” concept • Using retail media to engage shoppers and support brand partners • Reducing SKU complexity while increasing availability and sales • How sharper pricing strategy improved competitiveness • The difference between online convenience shoppers and mission-driven store shoppers • Why outdoor retail requires confidence, fit, and trust • How AI is changing pricing, search behavior, and customer acquisition • What retailers must learn as consumers shift away from traditional search Thank you to Vusion for supporting Omni Talk Retail’s live coverage from Retail Technology Show 2026, and thank you to our listeners for joining us during the event. #RTS2026 #RetailTechnologyShow #OmniTalkRetail #CotswoldOutdoor #RetailMedia #StoreOfTheFuture #OutdoorRetail #RetailInnovation #AIinRetail #Vusion This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: California's AG releases unredacted documents alleging Amazon strong-armed brands like Levi's and Hanes into pressuring Walmart, Target, and others to raise prices, adding fuel to a multi-front antitrust battle heading to trial in 2027.Party City makes a surprise retail comeback inside more than 700 Staples stores nationwide, pairing party supplies with Staples' print and marketing services in a smart asset-light play for the bankrupt brand's IP.An AI bot named Luna opens and operates Andon Market in San Francisco, i.e. hiring staff, choosing inventory, and running checkout, and offering an early, provocative glimpse at fully agentic retail in the wild. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Retail Technology Spotlight episode, Armen Mkrtchyan, CEO and co-founder of Extuitive, joins Omni Talk to tackle one of the oldest problems in advertising and to show how AI is finally cracking it. John Wanamaker famously said, "Half of my ads don't work. I just don't know which half." Nearly 200 years later, that problem hasn't gone away. It's actually gotten worse. Armen breaks down how Extuitive's AD Intelligence Engine uses a fusion of real consumer panel data (150,000 people, complete with purchase receipts) and brand-specific platform history to predict which ads will perform before you spend a single dollar launching them. If you're a retailer or brand marketer trying to make your ad spend work harder in a world drowning in AI-generated content, this episode is for you. 🔑 Topics covered: Why AI-generated personas push everyone toward the mean, and why that's a problem How Extuitive's fusion model combines real consumer data with brand-specific ad history The pre-validation approach: submit 200 ads, launch only the 65 that will actually work How to optimize for awareness vs. conversion depending on your campaign goals What you need (6 months of ad history, ~250 ads) to get started 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #retailtech #digitaladvertising #retailmarketing #adspend #predictiveanalytics #omnitalk #retailai #contentmarketing #ROAS #retailpodcast #brandmarketing #Extuitive #metatiktokads #retailtechnology Music by hooksounds.com *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Walmart is piloting store-based fulfillment of third-party marketplace orders in Dallas, using AI to route shipments and cut delivery windows from one to two days down to as little as three hours.Home Depot is exploring a $157 million, 414,000-square-foot distribution center in Yaphank, New York, designed to deliver big and bulky goods like lumber and building materials on a same-day and next-day basis to Long Island residents and construction companies.Dairy Queen is expanding its Presto Voice AI drive-thru pilot to franchise stores across the U.S., following a successful initial corporate deployment that shortened wait times and freed staff for higher-value tasks. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Walmart expands its Better Care Services platform with five new virtual care and nutrition partners, positioning itself to own the full GLP-1 customer journey, across its nearly 4,600-pharmacy footprint.Aldi pilots a new globally unified, modularly adaptable store format in the U.S., the culmination of a 14-year collaboration with Landini Associates, timed to support one of the most aggressive retail expansion runs in the grocer's history.Uber Eats launches in-app courier-assisted returns, targeting one of retail's most persistent pain points. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five Lightning Round segment closes out the show with rapid-fire questions on pop culture, personal stories, and unexpected hot takes. Chris Walton, Jennifer Meyers, and John Benson debate Team Alex Cooper vs. Team Alex Earle, share strange DoorDash experiences, discuss the Little House on the Prairie reboot, and weigh in on the Boston Marathon. ⏩ Tune in for the full episode here. #LightningRound #AlexCooper #AlexEarle #DoorDash #LittleHouseOnThePrairie #BostonMarathon #PopCulture #RetailFastFive #OmniTalk #RetailNews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores reports that Old Navy may launch a new standalone concept called Old Navy Sport focused on affordable activewear. Chris Walton, Jennifer Meyers, and John Benson debate whether Old Navy can carve out space in the crowded athleisure market and if Gap Inc. can balance Old Navy Sport with Athleta. ⏩ Tune in for the full episode here. #OldNavy #GapInc #Athleisure #Activewear #RetailExpansion #ApparelIndustry #ConsumerTrends #FashionRetail #OmniTalk #RetailNews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Dollar General’s rollout of AI-powered in-store audio advertising to thousands of locations nationwide. Chris Walton, Jennifer Meyers, and John Benson discuss whether in-store audio could become the next major retail media channel or simply annoy shoppers. They also examine how AI is changing the way retailers monetize store traffic. ⏩ Tune in for the full episode here. #DollarGeneral #RetailMedia #AIAdvertising #ArtificialIntelligence #RetailTechnology #ShopperMarketing #InStoreAudio #OmniTalk #RetailNews #BusinessTrends This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Burger King’s nationwide hiring push and the momentum behind its Reclaim the Flame turnaround plan. Chris Walton, Jennifer Meyers, and John Benson discuss how leadership, remodels, operational upgrades, and franchise investments are helping Burger King regain relevance in the competitive QSR market. ⏩ Tune in for the full episode here. #BurgerKing #ReclaimTheFlame #FastFood #QSR #RestaurantIndustry #FranchiseGrowth #TomCurtis #OmniTalk #BusinessNews #RetailTrends This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Starbucks’ latest turnaround moves, including new store designs, employee bonuses, expanded tipping, and weekly pay. Chris Walton, Jennifer Meyers, and John Benson analyze whether Starbucks is successfully restoring its brand while balancing café culture, mobile ordering, and drive-thru convenience. They also debate if happier employees can lead to happier customers. ⏩ Tune in for the full episode here. #Starbucks #BrianNiccol #CoffeeIndustry #CustomerExperience #EmployeeExperience #RetailStrategy #OmniTalk #RetailNews #BusinessNews #FastFive This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Amazon CEO Andy Jassy’s latest shareholder letter and how the company is evolving beyond ecommerce into an AI and infrastructure powerhouse. Chris Walton, Jennifer Meyers, and John Benson discuss Amazon’s bets on robotics, logistics, cloud computing, and artificial intelligence while debating whether Amazon should still be considered a retailer at all. ⏩ Tune in for the full episode here. #Amazon #AndyJassy #AmazonAI #RetailInnovation #RetailStrategy #Ecommerce #AWS #Logistics #OmniTalk #RetailNews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Walmart announces a sweeping redesign of its Great Value private label brand, refreshing packaging across nearly 10,000 items for the first time in over a decade, starting with salty snacks.Albertsons posts anemic Q4 comps of under 1% and a $480 million net loss, as IRA-driven pharmacy headwinds and a $600 million opioid settlement charge weigh heavily on results.Starbucks launches a beta ChatGPT integration for conversational beverage discovery, joining Walmart, Target, Sephora, and others in embedding commerce directly into next-generation AI platforms. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso and Veloq, Chris and special guests Jennifer Meyers and John Benson of the A&M Consumer and Retail Group discussed: Amazon CEO Andy Jassy's sweeping 2026 annual letter to shareholders, covering robotics, drone delivery, satellite broadband, and AI as infrastructure (Source)Starbucks unveiling new "uplifted" store designs in Chicago while rolling out barista bonuses, expanded tipping, and weekly pay (Source)Burger King launching a nationwide hiring push for 60,000 new team members on the back of its Reclaim the Flame turnaround (Source)Dollar General partnering with QSIC to roll out AI-powered in-store audio to 6,000 stores across 48 states (Source)Old Navy reportedly developing a new freestanding athleisure format called Old Navy Sport (Source) There's all that, plus Jack in the Box tacos, the most dramatic DoorDash order in the history of dating, and the question that divided the entire show: Are you Team Alex with an E or with an I? Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Instacart acquires international retail tech platform Instaleap, gaining grocery fulfillment technology and retailer relationships across nearly 30 countries to accelerate its global enterprise expansion.David's Bridal joins Shopify's Agentic Storefronts program, integrating its product assortment into ChatGPT and Microsoft Copilot while auditing its catalog to optimize for AI-driven discovery.GameStop launches Power Packs, a digital trading card platform offering collectors PSA-graded physical cards stored in the PSA Vault, as collectibles now represent roughly a third of the retailer's total revenue. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Inflation surged to its highest level since 2022 in March, driven by a 21.2% spike in gasoline prices tied to the Iran war, while consumer sentiment plunged to its lowest recorded level since data collection began in 1952.7-Eleven plans to close 645 North American convenience stores in fiscal 2026, marking the fifth consecutive year of net store closures as the company eyes a 2027 IPO.Dollar General is partnering with Qsic to deploy an AI-enabled in-store audio network across approximately 6,000 stores, doubling its audio footprint to 12,000 locations and expanding its DG Media Network with targeted, POS-integrated audio ads. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Starbucks unveils one of its first "uplifted" Chicago stores under its Back to Starbucks restructuring plan, bringing back leather couches, cozy décor, and the third-place experience the brand was built on.Ahold Delhaize USA and Fiserv expand their pay-by-bank pilot broadly across The Giant Company, Giant Food, and Stop & Shop's digital platforms, as grocers race to reduce card interchange fees and deepen first-party financial data relationships.Edibles.com, the hemp-derived THC platform from Edible Brands, opens its first brick-and-mortar flagship in Atlanta with a concierge service model built around consumer education and responsible category growth. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Lightning Round segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, closes out the show with rapid-fire questions for guest host Laura Kennedy. Chris Walton and Laura Kennedy cover everything from Indianapolis fun facts and Kurt Vonnegut to the most rewatchable movies like The Sting and Jaws. ⏩ Tune in for the full episode here. #LightningRound, #Indianapolis, #KurtVonnegut, #TheSting, #Jaws, #MovieClassics, #RetailFastFive, #OmniTalk, #PopCulture, #Rewatchables This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Carrefour Israel’s $50 million deal to deploy 4,000 smart carts with Cust2Mate. Chris Walton and Laura Kennedy discuss whether this is the proof point the smart cart industry has been waiting for or if it’s simply a new vehicle for retail media and couponing. They also debate the long-term ROI of AI-powered carts in the grocery aisle. ⏩ Tune in for the full episode here. #Carrefour, #SmartCarts, #RetailMedia, #GroceryTech, #RetailInnovation, #Cust2Mate, #OmniTalk, #InstoreTech, #AI, #RetailOperations This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores the "going concern" warning issued by QVC Group as it grapples with $6.6 billion in debt. Chris Walton and Laura Kennedy analyze the staggering decline from $15 billion to $10 billion in sales and a shrinking active customer base. They also debate whether the traditional home shopping model is fundamentally broken or if a pivot to live commerce can save it. ⏩ Tune in for the full episode here. #QVC, #HSN, #RetailAnalysis, #HomeShopping, #LiveCommerce, #RetailTrends, #OmniTalk, #BusinessNews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Carrefour becoming the first major European retailer to offer grocery shopping directly through ChatGPT. Chris Walton and Laura Kennedy breakdown the "agentic shopping" experience and whether consumers actually want to build grocery baskets inside a chatbot. They also debate if the current interface is too high-friction to become the future of e-commerce. ⏩ Tune in for the full episode here. #Carrefour, #ChatGPT, #AIinRetail, #GroceryEcommerce, #ConversationalCommerce, #RetailTech, #OmniTalk, #OpenAI, #DigitalTransformation, #GroceryNews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Aerie’s bold decision to ban AI-generated bodies and people from its marketing. Chris Walton and Laura Kennedy discuss the impact of brand trust in an era where consumers think "everything is fake." They also debate whether authenticity like this is a sustainable competitive moat or if retailers will eventually cave to the cost-saving temptations of AI. ⏩ Tune in for the full episode here. #Aerie, #PamelaAnderson, #AerieReal, #AIinMarketing, #RetailBranding, #Authenticity, #OmniTalk, #FashionRetail, #GenerativeAI, #BrandTrust This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Bed Bath & Beyond’s acquisition of The Container Store for $150 million. Chris Walton and Laura Kennedy break down whether these two bankrupt-adjacent brands can find a new future together by leveraging premium physical real estate. They also debate if this move allows Bed Bath & Beyond to carry high-end brands that Walmart and Target simply cannot reach. ⏩ Tune in for the full episode here. #BedBathAndBeyond #TheContainerStore #RetailMergers #HomeGoods #RetailStrategy #PhysicalRetail #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this 5 Insightful Minutes episode, Jeremy Levine, Senior Director at Alvarez and Marsal's Consumer and Retail Group, joins Omni Talk to break down the tactics traditional regional grocers need to master fresh operations (and win) over the next decade. From the protein consumption gap to the hourly rhythm of a deli department, Jeremy shares what makes fresh so hard to get right and exactly what good actually looks like. If you run a grocery business, manage a fresh department, or advise retailers, this episode is a must-listen. 🔑 Topics covered: Why fresh departments are having a moment, and what's driving itThe protein gap: Americans consume 12 billion fewer grams daily than they shouldWhy fresh is a defensive moat for traditional regional grocersThe four pillars of fresh excellence: talent, process, scheduling, and HQ-store alignmentWhy scheduling is the one thing a grocery CEO should fix first thing Monday morning To read Jeremy and his team's report on how to master fresh operations, click here. 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #groceryretail #freshfood #regionalgrocer #retailstrategy #omnitalk #groceryoperations #freshoperations #retailpodcast #supplychain #groceryceo Music by hooksounds.com *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Bed Bath & Beyond signs a letter of intent to acquire F9 Brands, owner of Cabinets To Go and Lumber Liquidators, for approximately $150 million, the second major acquisition in two days as Marcus Lemonis builds out a full-service home renovation platform alongside The Container Store, Elfa, and Closet Works.Walmart expands Walmart Connect's social media capabilities, enabling self-serve advertisers to run full-funnel campaigns on Meta now and TikTok later in 2026.Kroger brings Flashfood to its entire Mid-Atlantic division, pairing the food waste reduction platform with free Kroger Health nutrition classes for a value-driven, whole-health approach to fresh food access. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso and Veloq, Chris and guest host Laura Kennedy discussed: Bed Bath & Beyond acquiring the Container Store for $150 million (Source)Aerie teaming up with Pamela Anderson to take a very public stand against AI-generated content (Source)Carrefour becoming the first European retailer to offer grocery shopping directly through ChatGPT (Source)QVC Group issuing a going concern warning amid $6.6 billion in debt (Source)Carrefour Israel announcing one of the largest smart cart deployments in retail history (Source) And A&M’s Jeremy Levine also dropped by for 5 Insightful Minutes on how grocers can win in the next decade by mastering their fresh departments. There’s all that, plus Kurt Vonnegut’s unexpected influence on Indianapolis, whether Chris would ever go to space, and why Jaws might just be the most rewatchable movie ever made. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: PepsiCo's Frito-Lay missed internal revenue targets by over a billion dollars two years running as $7 bags of Doritos pushed consumers to private-label alternatives, and now the company faces an uphill battle winning them back with price cuts that may not be enough given fresh macroeconomic pressures.Ace Hardware is bringing more than 3,700 locations across all 50 states to the Uber Eats platform, giving its locally owned franchisees on-demand delivery capability.Old Navy is said to be developing a new athleisure sub-brand called Old Navy Sport, potentially including a free-standing store format. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: agging in Instagram Reels and new creator affiliate partnerships with Amazon, eBay, and Temu across five test markets.Carrefour becomes the first major European retailer to integrate its full product catalog into ChatGPT, letting French shoppers plan meals, build baskets, and select delivery.Carrefour Israel signs a $50 million, five-year deal to deploy 4,000 A2Z Cust2Mate smart carts across all 150 of its stores, with retail media and data monetization built directly into the agreement. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Retail Technology Spotlight episode, Jeff Fish, co-CEO of Intelo.ai, and Noah Herschman, Head of Merchandise Strategy at Intello AI, join Omni Talk to tackle one of retail's most persistently under-teched problems: merchandise planning and allocation. From spreadsheet-driven chaos to agentic AI, Jeff and Noah break down why merchandise planning has been left behind by technology for nearly 30 years, how AI is finally changing that, and what retailers can actually do right now to drive real results — including a 47% reduction in stockouts and a 42% reduction in broken sizes. If you've ever wondered whether AI can finally make life better for merchandise planners, allocators, and buyers, this episode is for you. 🔑 Topics covered: Why merchandise planning has been "under-teched" for decadesThe art vs. science balance that makes AI transformation so hard — and so valuableHow agentic AI and agent-to-agent protocols are changing real-time planning collaborationWhy inventory rebalancing and size curve optimization are low-hanging fruit for luxury and specialty retailersHow Intelo.ai deploys in as little as three weeks — and what results look like 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #retailai #merchandiseplanning #retailtech #agenticai #omnitalk #supplychain #retailinnovation #inventoryoptimization #Inteloai #retailpodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: QVC Group delays its annual 10-K filing and warns of "substantial doubt" about its ability to continue as a going concern, as the company faces $6.6 billion in debt with $2.9 billion due in October and junk-tier credit ratings from both Fitch and Moody's.Starbucks announces a new quarterly bonus program offering baristas and shift supervisors up to $1,200 per year, alongside expanded tipping options through Mobile Order & Pay and Scan & Pay, and a move to weekly pay for all U.S. partners.Burger King launches a nationwide search to hire up to 60,000 employees, citing the success of its Reclaim the Flame turnaround and consecutive quarters of positive same-store sales and traffic as the catalyst for the immediate staffing need. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Lightning Round segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, closes out the show with rapid fire takes on March Madness and all the bracket chaos that comes with it. Chris Walton and guest host Jenna DeFranco swap thoughts on the unpredictability of the tournament, busted brackets, and the moments that make March Madness unmatched. ⏩ Tune in for the full episode here. #LightningRound #MarchMadness #RetailFastFive #OmniTalk #BracketChaos This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Walmart’s integration with ChatGPT and what it reveals about the current state of AI commerce. Chris Walton and Jenna DeFranco break down why AI-powered checkout is underperforming and where the real opportunity lies. They also debate whether AI should focus more on discovery than transactions. ⏩ Tune in for the full episode here. #Walmart #ChatGPT #AIinRetail #Ecommerce #RetailTech #FutureOfRetail #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores DoorDash’s expansion into apparel with brands like Urban Outfitters and Steve Madden. Chris Walton and Jenna DeFranco discuss whether consumers actually need clothes delivered in an hour—and why behavior may be shifting anyway. They also debate whether this is a novelty or a real long-term retail channel. ⏩ Tune in for the full episode here. #DoorDash #RetailDelivery #InstantCommerce #Ecommerce #RetailInnovation #RetailTrends #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores REI’s potential boycott ahead of its biggest sales event of the year. Chris Walton and Jenna DeFranco break down how REI’s values-driven brand could amplify the impact of labor disputes. They also discuss whether values-based retail can hold up when financial pressure hits. ⏩ Tune in for the full episode here. #REI #RetailLabor #BrandReputation #RetailLeadership #RetailNews #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment explores Aldi’s decision to expand its partnership with Instacart as its exclusive ecommerce and fulfillment platform. Chris Walton and Jenna DeFranco discuss why this move aligns with Aldi’s low-cost model—and whether outsourcing digital commerce is a smart long-term strategy. They also debate the tradeoffs between simplicity and control in modern retail. ⏩ Tune in for the full episode here. #Aldi #Instacart #GroceryDelivery #EcommerceStrategy #RetailTech #RetailTrends #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, explores Target’s updated dress code and increased employee discounts. Chris Walton and Jenna DeFranco break down whether this move helps restore operational consistency or risks hurting employee morale. They also debate whether small changes like this actually impact retention, culture, and the in-store experience. ⏩ Tune in for the full episode here. #Target #RetailWorkforce #EmployeeExperience #RetailOperations #RetailNews #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this 5 Insightful Minutes episode, Adam Plom, Vice President and Head of Content for Shoptalk Europe, joins Chris Walton to preview what to expect at this year’s 2026 conference in Barcelona from June 9 to June 11. Adam breaks down what makes Shoptalk Europe unique, from its pan-European reach to its ability to bring together the entire retail ecosystem, including retailers, brands, startups, investors, and more. But more importantly, he dives into why this year’s event feels especially timely. With rapid changes across AI, global trade, and technology, Adam shares how the tone of the industry is shifting toward more openness, more real-world sharing, and more honest conversations about what is actually working. He also unpacks how Shoptalk is approaching AI in 2026, focusing less on hype and more on real use cases, data readiness, and the balance between automation and human ingenuity. Key Topics covered: • What makes Shoptalk Europe different from other retail events • Why this moment in retail feels more urgent than ever • The shift toward openness and real-world sharing across the industry • How Shoptalk builds its content strategy months in advance • Why AI needs to be balanced with human connection • Agentic commerce and what is actually happening today • Preparing product data and discovery for AI-driven search • The importance of data readiness before implementing AI • How AI is reshaping the retail workforce 🎧 Don’t forget to like, comment, and subscribe for more retail insights! #shoptalkeurope #aiinretail #agenticcommerce #retailstrategy #retailinnovation #ecommerce #retailtrends #omnitalk #retailpodcast #futureofretail *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: McCormick acquires Unilever's food business in a nearly $45 billion deal, as Unilever sharpens its focus on faster-growing personal care.Macy's formally launches Ask Macy's, an AI conversational shopping assistant powered by Google Gemini, with early beta data showing revenue per visit nearly 5x higher among users.Allbirds agrees to sell its assets and IP to American Exchange Group for just $39 million, a fraction of the $4 billion-plus valuation it once commanded. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso and Veloq, Chris and guest host Jenna DeFranco of J Recruiting Services discussed: Target boosting its employee discount and rolling out a new dress code for store workers (Source)Aldi launching a fully redesigned nationwide digital experience powered by Instacart (Source)REI’s union voting to authorize a boycott of the co-op’s biggest sales event of the year (Source)DoorDash adding four apparel retailers — Urban Outfitters, Steve Madden, Dolce Vita, and Rally House — to its on-demand delivery platform (Source)Walmart debuting an in-store app experience inside ChatGPT, backed by its Sparky commerce agent (Source) There’s all that, plus Jenna also helped us hand out this month’s OmniStar Award to Kristie Maurer, owner of Maurer’s Urban Market. And Adam Plom, VP and Head of Content for Shoptalk Europe, joined us for 5 Insightful Minutes to give a preview of what to expect in Barcelona this June. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot Music by hooksounds.com #RetailNews #TargetDressCode #AldiInstacart #REIBoycott #DoorDashApparel #WalmartAI #RetailPodcast #OmniTalk #RetailFastFive #RetailTech #OmniSta This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: McCormick acquires Unilever's food business in a nearly $45 billion deal, as Unilever sharpens its focus on faster-growing personal care.Macy's formally launches Ask Macy's, an AI conversational shopping assistant powered by Google Gemini, with early beta data showing revenue per visit nearly 5x higher among users.Allbirds agrees to sell its assets and IP to American Exchange Group for just $39 million, a fraction of the $4 billion-plus valuation it once commanded. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Sephora pilots its consumer app inside ChatGPT in the U.S.ALDI U.S. launches a redesigned website and mobile app fully powered by Instacart's Storefront Pro, naming Instacart its exclusive fulfillment partner across all owned digital channels.U.S. fashion brand Edikted opens its first European flagship on London's Carnaby Street, spanning 4,800 square feet of street-style and runway-inspired womenswear. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Retail Technology Spotlight Series episode, Chris Walton sits down with duvo.ai CEO Tomáš Čupr to explore one of the most mind-bending ideas in AI today: not just how AI can improve retail operations, but how it can actually identify what in your operations should be improved in the first place. Drawing on Tomáš Čupr’s experience building Rohlik Group, a $1.5B+ pan-European e-grocer, and now leading duvo.ai, the conversation dives deep into the messy reality of retail operations, including fragmented systems, manual processes, and the hidden gaps leaders don’t even realize exist. From agentic process mapping and Duvo Clarity to autonomous operations and the future of hybrid human and AI teams, this episode challenges conventional thinking around digital transformation and offers a practical look at what it really takes to operationalize AI at scale. If you’re trying to understand where AI fits into your organization, how to uncover inefficiencies, or how to move beyond pilot purgatory into real execution, this conversation delivers a fresh and highly actionable perspective. Key Topics Covered: • 00:00:45 – Why AI should identify problems, not just solve them • 00:03:02 – Tomáš Čupr’s background building Rohlik Group • 00:04:51 – The origin of duvo.ai and challenges with retail automation • 00:07:50 – Why retail operations are too messy for traditional AI approaches • 00:11:07 – The reality that most leaders don’t actually know their own processes • 00:14:32 – Agentic process mapping and Duvo Clarity explained • 00:19:41 – How AI analyzes workflows and recommends improvements • 00:23:26 – Real-world examples including missed supplier follow-ups and margin leakage • 00:25:56 – Automating should-cost analysis across every SKU • 00:29:10 – The rise of self-improving, feedback-loop-driven retail systems • 00:33:20 – The future role of retail leaders managing agents, not just people • 00:41:28 – Why AI-native retailers could outpace legacy competitors • 00:44:57 – Where to start with AI: process first, not data 🎧 Listen wherever you get your podcasts. P.S. See our past 8 years of wonderful Spotlight Series podcast guests, featuring roughly 200 movers and shakers in retail, by clicking here: omnitalk.blog/category/spotlight-series-podcast/ #retailtech #retailAI #agenticAI #autonomousretail #processmapping #digitaltransformation #omnitalk #retailpodcast *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Henkel agrees to acquire U.S. premium hair care brand Olaplex for $1.4 billion.The REI Union authorizes a boycott of the retailer's high-stakes anniversary sale, with a final decision expected by May 1st.DoorDash expands its growing apparel delivery category by adding Urban Outfitters, Steve Madden, Dolce Vita, and Rally House to its platform ahead of spring 2026. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Lightning Round segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, closes out the show with rapid fire takes on Superman movie nostalgia and National Puppy Day. Chris Walton and returning guest Carter Jensen debate their lack of Superman viewing credentials and reflect on whether they did their dogs justice on National Puppy Day. Because sometimes the best conversations have nothing to do with retail. ⏩ Tune in for the full episode here. #LightningRound #RetailFastFive #OmniTalk #PopCulture This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, explores Amazon’s expanding grocery partnerships and its push into one-hour delivery. Chris Walton and returning guest Carter Jensen discuss how Amazon is leveraging logistics to partner with regional grocers and whether these partnerships are a short-term win or long-term risk. They also debate who really wins as Amazon tightens its grip on the final mile. ⏩ Tune in for the full episode here. #Amazon #GroceryDelivery #RetailLogistics #Ecommerce #RetailTrends #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, dives into Instacart’s latest AI-powered Caper Cart update using NVIDIA technology. Chris Walton and returning guest Carter Jensen debate whether smart carts actually solve real consumer problems or if this is another overhyped investment. From high costs to low adoption, the conversation challenges whether AI is being applied in the right places in retail. ⏩ Tune in for the full episode here. #Instacart #AI #RetailTech #Grocery #Innovation #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, breaks down Walmart’s deeper integration with Vizio and what it means for retail media. Chris Walton and returning guest Carter Jensen discuss how connecting TV viewing data with shopping behavior could unlock powerful new advertising capabilities and help Walmart compete more directly with Amazon. They also explore what unified logins and cross-device tracking mean for the future of consumer data. ⏩ Tune in for the full episode here. #Walmart #RetailMedia #ConnectedTV #Advertising #RetailTech #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, breaks down Walmart’s deeper integration with Vizio and what it means for retail media. Chris Walton and returning guest Carter Jensen discuss how connecting TV viewing data with shopping behavior could unlock powerful new advertising capabilities and help Walmart compete more directly with Amazon. They also explore what unified logins and cross-device tracking mean for the future of consumer data. ⏩ Tune in for the full episode here. #Walmart #RetailMedia #ConnectedTV #Advertising #RetailTech #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, dives into Amazon’s expansion of its Shop Direct feature. Chris Walton and returning guest Carter Jensen discuss what it means for brands as Amazon begins pulling in third-party product feeds, allowing customers to shop outside of its marketplace while still staying inside its ecosystem. The duo debates whether this is a win for consumers, a risk for brands, and how this move could reshape ecommerce, data ownership, and digital advertising. ⏩ Tune in for the full episode here. #Amazon #Ecommerce #DTC #RetailStrategy #OmniTalk #RetailFastFive This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special live episode, Chris Walton is joined on stage at Shoptalk Spring 2026 by Ben Miller, VP of Original Content at Shoptalk; Sarah Engel, President of January Digital; and Joe Laszlo, Head of Content and Insights for Shoptalk US, for a rapid-fire recap of the biggest themes, stats, and moments from the week. From AI hype vs. reality to the rise of agentic commerce, the panel breaks down what actually moved the needle at one of retail's biggest annual gatherings and what it all means for where the industry goes next. If you want the sharpest 40-minute download of Shoptalk Spring 2026, this is it. 🔑 Topics covered: Is AI overhyped, underhyped, or properly hyped — and what about agentic commerce?The biggest shift from Shoptalk 2025 to 2026 The stat of the showWhy "keeping retail human" was the most important non-AI conversationMemorable off-stage insights on resilience, data strategy, and business model transformationThe quotes, epiphanies, and moments that defined the week 🎧 Don't forget to like, comment, and subscribe for more insight on how the future of retail will unfold! #shoptalk #retailai #agenticcommerce #retailtech #omnitalk #ecommerce #retailinnovation #retailpodcast #futureofretail #retailstrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: OpenAI shuts down its Sora video generation app ahead of its anticipated IPO, simultaneously dissolving its $1 billion partnership with Disney that was announced just three months ago.Walmart debuts its commerce agent Sparky inside ChatGPT as OpenAI pivots away from Instant Checkout and refocuses on product discovery through its expanded Agentic Commerce Protocol.Poshmark launches a major app redesign featuring AI-powered personalization and new seller tools for its community of approximately 165 million members. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso and Veloq, Chris and returning guest Carter Jensen — now of The Uncommon Business and one of the original co-creators of this very podcast — discussed: Amazon expanding its Shop Direct feature to accept third-party product feeds (Source)Ulta Beauty launching on TikTok Shop (Source)Walmart and Vizio unveiling new content-to-commerce integrations at the 2026 IAB Newfronts (Source)Instacart integrating Nvidia AI technology into its Caper Carts (Source)Amazon and Winn-Dixie expanding their grocery delivery partnership to the greater Tampa Bay area, plus Amazon rolling out one-hour delivery to hundreds of U.S. cities (Source1 and Source2) There's all that, plus Carter's long-overdue confession about the microphones he "definitely knew how to use," shopping carts in the creek, and whether Raymond the dog is holding a grudge after National Puppy Day got overlooked. #AmazonShopDirect #UltaBeauty #TikTokShop #WalmartVizio #InstacartAI #RetailMedia #GroceryDelivery #SocialCommerce #RetailPodcast #OmniTalk #RetailFastFive #RetailNews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Gap becomes the first major fashion retailer to offer direct checkout inside Google's Gemini AI platform, using the Universal Commerce Protocol to give shoppers a seamless “agentic” commerce experience, without ever leaving the app.Dollar General names JJ Fleeman, current CEO of Ahold Delhaize USA and a 35-year grocery veteran, as its next Chief Executive Officer, succeeding Todd Vasos effective January 1, 2027.Costco announces its first-ever standalone gas stations, with a 40-pump, members-only location opening in Mission Viejo, California in June and a second planned for Honolulu in 2027. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Target is requiring store workers to wear plain red shirts with blue jeans or khakis starting this summer.UNFI's Endless Aisle program is connecting food retailers with nearly 4,000 SKUs from emerging suppliers through a drop-ship model with no minimum order quantities, giving smaller brands a low-risk path to national distribution.Babylist is opening a 20,000-square-foot showroom in New York City's SoHo neighborhood this summer, expanding its physical retail presence with education programming, content creation, and tailored guidance for city-dwelling parents. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Costco partners with Moloco to launch Reserve Display, a personalized onsite ad format functioning as a "digital end cap," targeting members with AI-driven recommendations at the moment of product selection.Ingka Group, the world's largest IKEA franchisee, plans to cut around 800 corporate jobs as new CEO Juvencio Maeztu moves to simplify an organization he says has "grown too complex" for today's retail environment.Winn-Dixie and Amazon expand their grocery delivery partnership into the Greater Tampa Bay area, now covering nearly 100 cities and towns across Florida and southern Georgia. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Macy's beats Q4 expectations but issues a cautious 2026 outlook, as CEO Tony Spring flags tariff headwinds, macro uncertainty, and the ongoing investment costs of its namesake store transformation.Family Dollar unveils plans to pilot an extra small box store format targeting dense urban markets, alongside strong 2025 results and an ambitious multi-year EBITDA growth target under new private equity ownership.Bob's Discount Furniture delivers a standout first earnings report as a public company, with nearly 17% revenue growth and 7.7% comparable sales growth for the full year. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Amazon rolls out new 1-hour and 3-hour delivery options across hundreds of U.S. cities, giving customers access to 90,000+ products with Prime-discounted fees and plans to expand throughout 2026.Build-A-Bear makes its first-ever wholesale debut at Walmart, launching Mini Beans, Micro Mini Beans blind-bag collectibles, and the Build-A-Bear x Bluey collection in 1,500+ stores nationwide this spring.J.C. Penney stages "The Other Paris Runway" in Paris, Texas. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Dollar Tree posts a solid Q4 with net sales up 9% to $5.45 billion, but back-to-back traffic declines raise deeper questions about its consumables assortment.Walmart pilots a "rapid remodel" process that condenses months of store renovation into just four weeks, with tests kicking off in April across Neighborhood Markets in six states.DoorDash expands its proprietary Dot delivery robot to Fremont, California, doubling down on owning its own autonomous delivery hardware and technology stack as part of a broader multi-modal delivery strategy. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Dollar General reports a strong Q4 with net sales up 5.9% to $10.9 billion and same-store sales jumping 4.3%, while unveiling plans for a new treasure-hunt store format and a subscription loyalty pilot in 2026.Dick's Sporting Goods pulls back on Foot Locker closures after its Fast Break store pilot delivers standout comps exceeding Dick's own business, with plans to renovate 250 locations by back-to-school season.Ulta Beauty announces a TikTok Shop launch next week featuring brands exclusively available at Ulta. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Lightning Round segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, closes out the show with rapid fire takes on nihilist penguins, Friday the 13th superstition, and March Madness predictions. Chris Walton and Jenn Hahn prove once again that retail conversations always find their way into pop culture and the internet’s strangest trends. ⏩ Tune in for the full episode here. #LightningRound #RetailFastFive #OmniTalk #RetailPodcast #PopCulture #MarchMadness #InternetCulture This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, looks at how Dick’s Sporting Goods unexpectedly surged up the Apple App Store rankings. Chris Walton and Jenn Hahn break down how the retailer’s Move fitness rewards app is driving engagement and why gamifying fitness could be a powerful retail loyalty strategy. ⏩ Tune in for the full episode here. #RetailNews #DicksSportingGoods #RetailApps #RetailEngagement #RetailInnovation #OmniTalk #RetailFastFive This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, explores Kroger’s use of autonomous drones inside sub freezing distribution centers. Chris Walton and Jenn Hahn discuss how drone technology could transform warehouse inventory management and eliminate some of the most difficult cold chain tasks. ⏩ Tune in for the full episode here. #RetailNews #Kroger #WarehouseAutomation #RetailLogistics #SupplyChain #OmniTalk #RetailFastFive This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, looks at Kroger’s decision to create a Chief Data and AI Officer role. Chris Walton and Jenn Hahn discuss what elevating the leader of 84.51 means for Kroger’s long term AI strategy and how data leadership is becoming central to retail. ⏩ Tune in for the full episode here. #RetailNews #Kroger #AIinRetail #RetailTechnology #RetailInnovation #OmniTalk #RetailFastFive This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, examines Costco’s pledge to return any tariff refunds directly to members. Chris Walton and Jenn Hahn debate whether this move reflects Costco’s long standing value promise or a strategic messaging play during a complicated economic moment. ⏩ Tune in for the full episode here. #RetailNews #Costco #RetailEconomics #RetailStrategy #RetailIndustry #OmniTalk #RetailFastFive This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, explores Walmart’s plan to expand digital shelf labels across all 4,600 U.S. stores. Chris Walton and Jenn Hahn discuss what this massive technology rollout means for pricing accuracy, store operations, and the future of in store retail technology. ⏩ Tune in for the full episode here. #RetailNews #Walmart #DigitalShelfLabels #RetailTech #RetailInnovation #OmniTalk #RetailFastFive This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: A federal court temporarily blocked Perplexity AI's Comet browser agent from making purchases on Amazon, putting agentic commerce on a collision course with Amazon's $68.6 billion advertising business.Amazon opened its Shop Direct program to third-party product feeds from Feedonomics, Salsify, and CEDCommerce, taking a major step toward becoming a universal storefront for the entire retail internet.The Detroit Axle de minimis lawsuit got the green light to proceed, raising the stakes for every retailer that relied on the sub-$800 duty-free import exemption. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five, A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, Chris and guest host Jenn Hahn of J Recruiting Services discussed: Walmart expanding its digital shelf label technology to all 4,600 of its US stores, completing what is likely the single largest ESL rollout in retail history (Source)Costco CEO Ron Vachris is publicly pledging to return any tariff refunds directly to members through lower prices (Source)Kroger creating a new Chief Data and AI Officer role by elevating Milen Mahadevan, president of its 84.51 analytics subsidiary, to lead its entire AI and data agenda (Source)Kroger deploying autonomous inventory drones from Corvus Robotics into sub-freezing cold chain distribution facilities (Source)Dick’s Sporting Goods, thanks to its Move fitness rewards app, unexpectedly rocketing to #3 on the Apple App Store free download chart, landing right between Claude and Gemini (Source) And Jenn also helped us hand out this month’s OmniStar Award — given in partnership with Quorso — to Mark Chenier, SVP GMM of Footwear at Academy Sports and Outdoors! There’s all that, plus nihilist penguins, spring break plans, March Madness predictions, and green beer. Also be sure to check out our podcast rankings on Feedspot Music by hooksounds.com #RetailNews #WalmartESL #DigitalShelfLabels #KrogerAI #RetailTech #CostcoTariffs #RetailPodcast #OmniTalk #RetailFastFive #DicksSportingGoods #OmniStar #RetailInnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Kroger's new permanent CEO Greg Foran outlines his five growth priorities.Retail and grocery brands are already dominating ChatGPT's early ad ecosystem, with Sensor Tower tracking more than 100 individual brand promotions in OpenAI's first four weeks of advertising.Fabletics launches its first-ever denim collection, signaling a broader athleisure slowdown as post-pandemic consumers trade leggings for stretch jeans both on weekends and at the office. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl. In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Costco's Q2 2026 earnings reveal that AI-powered personalized product recommendation carousels drove more than $470 million in e-commerce sales in a single quarter, as digitally-enabled comparable sales surged 22.6%.Albertsons launches a month-long Stock Up Sale running March 6 through April 2 across nearly all its banners, offering hot prices, expanded digital coupons, and quadruple loyalty rewards points in a bid to improve its price image.Kroger announces Customer Appreciation Week, March 11–17, featuring storewide deals and a daily Digital Deal Drop mechanic designed to drive app engagement and urgency for its loyalty members. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this episode of Confessions of Supply Chain Executives, host Chris Walton sits down with Omar Akilah, SVP of Product at Infios, and Aadil Kazmi, Head of AI Product Development at Infios, to tackle one of the biggest questions facing retail leaders today: Are retailers actually ready for agentic AI? While AI dominated the conversation at NRF, the reality inside many retail organizations is far more complicated. Many companies are still struggling with fragmented systems, unclear strategies, and uncertainty about where AI should even be applied. Omar and Aadil break down what agentic AI really means for commerce, how it differs from traditional generative AI, and why the biggest opportunity may not be flashy customer experiences but rather the operational backbone of retail: supply chain execution. From autonomous order monitoring to real-time visibility across the entire order lifecycle, they explore how agentic AI could fundamentally reshape how retailers manage fulfillment, delivery promises, and operational decision making. The conversation also challenges common assumptions about AI readiness, including why retailers may not need perfect data infrastructure to begin adopting agentic AI and what leaders should actually focus on in the next 30 days if they want to stay competitive. Key topics covered: • What agentic AI actually means for retail operations • Why most retailers are unprepared for the next wave of AI • The difference between generative AI and agentic AI • Why supply chain execution is a prime use case for AI agents • How autonomous order visibility can transform customer experience • Why retailers may not need a perfect data lake to begin adopting AI • The three ways retailers can approach AI adoption • How to avoid getting stuck in “AI pilot purgatory” • The first practical AI use cases retailers should implement 🎧 Don’t forget to like, comment, and subscribe for more honest conversations about retail, supply chain, and the technologies reshaping modern commerce. Music by hooksounds.com #ConfessionsOfASupplyChainExecutive #AgenticAI #RetailAI #SupplyChainTechnology #RetailSupplyChain #AIinRetail #AutonomousSupplyChain #Infios #RetailTechnology #SupplyChainPodcast *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Lightning Round segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, closes out the show with rapid fire takes on McDonald’s Big Arch taste test backlash, the surprising Scrubs reboot generation gap, the never-ending daylight saving time debate, and Jane Fonda’s viral breakfast burrito “sandwich” comment. Chris Walton and guests Cassie Ryding and Joanna Rangarajan prove once again that retail, culture, and the internet always collide. ⏩ Tune in for the full episode here. #LightningRound #RetailFastFive #OmniTalk #PopCulture This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, dives into IKEA testing a store-in-store concept with sporting goods retailer Decathlon. Chris Walton and guests Cassie Ryding and Joanna Rangarajan discuss what this collaboration could mean for the future of retail partnerships, experiential stores, and how retailers rethink physical space. ⏩ Watch the full episode here. #IKEA #Decathlon #RetailPartnerships #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, examines Walgreens’ pilot of a new hybrid pharmacist role. Chris Walton and guests Cassie Ryding and Joanna Rangarajan discuss whether this approach could ease pharmacist burnout, improve store operations, and help Walgreens adapt to the evolving healthcare retail landscape. ⏩ Watch the full episode here. #Walgreens #PharmacyRetail #RetailOperations #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, explores Schlotzsky's new brand strategy and redesigned store model. Chris Walton and guests Cassie Ryding and Joanna Rangarajan break down whether the beloved sandwich chain can modernize its concept, attract new customers, and compete in an increasingly crowded quick service restaurant market. ⏩ Watch the full episode here. #RestaurantIndustry #QSR #RetailInnovation #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, dives into Jack Dorsey’s claim that AI could dramatically shrink corporate workforces. Chris Walton and guests Cassie Ryding and Joanna Rangarajan debate what this means for the future of work, whether companies will truly replace employees with AI, and how organizations may need to rethink talent strategy in an AI-driven world. ⏩ Watch the full episode here. #AI #FutureOfWork #JackDorsey #RetailTechnology #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, dives into Target removing artificial dyes from cereals across its aisles. Chris Walton and guests Cassie Ryding and Joanna Rangarajan discuss whether this move reflects growing consumer demand for cleaner ingredients or if it signals a broader power shift where retailers begin dictating product standards to brands. ⏩ Watch the full episode here. #Target #GroceryRetail #FoodTrends #RetailStrategy #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, Chris and special guests Cassie Ryding and Joanna Rangarajan from the A&M Consumer and Retail Group discussed: Target announcing it will only carry cereals made without certified synthetic colors by the end of May (Source)Block’s Jack Dorsey cutting nearly 4,000 jobs — 40% of its workforce — and replacing that capacity with AI (Source)Schlotzky’s Deli going back to basics with a “deli” rebrand and a next-generation prototype designed to slash operating costs by 20–25% (Source)Walgreens piloting a first-of-its-kind hybrid pharmacist role across six states (Source)IKEA opening its iconic blue box stores to Decathlon in a landmark store-within-a-store pilot in the UK (Source) There’s all that, plus whether a burrito counts as a sandwich, the McDonald’s CEO’s cringeworthy Big Arch taste test video, and whether any of them are excited about the Scrubs reboot. Be careful out there, – Chris, Cassie, Joanna, and the Omni Talk team P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot Music by hooksounds.com #RetailNews #TargetHealth #ArtificialDyes #BlockAI #JackDorsey #SchlotzkysDeli #WalgreensPharmacy #IKEA #Decathlon #RetailPodcast #OmniTalk #RetailFastFive #RetailTech #RetailInnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this episode of Confessions of Supply Chain Executives, host Chris Walton sits down with Richard McKenzie, CEO at Veloq, to tackle one of retail’s most persistent questions: When does online grocery finally become profitable? For years, grocers have chased digital growth, but profitability has remained elusive. High picking costs, last mile complexity, thin margins, and legacy infrastructure continue to weigh down performance. Richard breaks down where the real friction points are, why many retailers are still structuring e-commerce as a cost center instead of an operating model, and what has to change for online grocery to truly scale sustainably. This episode explores the operational realities behind digital grocery, from fulfillment models and automation strategies to the role of data orchestration across the enterprise. Richard explains why profitability is less about volume and more about precision, and how retailers that rethink their tech stack, store operations, and network design may finally turn the corner. Key Topics covered: • Why online grocery margins remain under pressure • The true cost of store pick vs. micro fulfillment • Where last mile economics break down • How legacy systems quietly erode profitability • The operational tradeoffs between speed, convenience, and cost • Why data orchestration is becoming a competitive advantage • What scalable automation actually looks like in grocery • The tipping point that could finally make online grocery profitable 🎧 Don’t forget to like, comment, and subscribe for more brutally honest conversations about retail, supply chain, and the technology reshaping how work actually gets done. Music by hooksounds.com #ConfessionsOfASupplyChainExecutive #SupplyChain #OnlineGrocery #RetailSupplyChain #EcommerceProfitability #WarehouseAutomation #GroceryRetail #RetailTechnology #LastMile #Veloq #SupplyChainPodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Lightning Round segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, closes out the show with rapid fire takes on Girl Scout cookie records, Survivor reaching season 50, Team USA hockey celebrations, and a little nerd nostalgia. Chris and Anne prove once again that retail and pop culture always collide. ⏩ Tune in for the full episode here. #LightningRound #RetailFastFive #OmniTalk #PopCulture This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, dives into Burger King President Tom Curtis personally taking customer calls and texts. Chris and Anne discuss whether this represents meaningful executive engagement or a smart short term marketing play. ⏩ Watch the full episode here. #BurgerKing #RetailMarketing #CustomerExperience #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, explores Gap Inc’s launch of Encore, a unified loyalty program across Old Navy, Gap, Banana Republic, and Athleta. Chris and Anne debate whether loyalty consolidation can drive cross shopping and growth for the portfolio. ⏩ Watch the full episode here. #GapInc #RetailLoyalty #OldNavy #Athleta #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, examines Walmart’s launch of Scintilla In Store, giving suppliers real time store level data. Chris and Anne explain why this move could redefine supplier collaboration and unlock faster store execution at scale. ⏩ Watch the full episode here. #Walmart #RetailData #RetailAI #SupplyChain #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, breaks down Kohl’s rollout of its new Deal Bar to all 1100 plus stores. Chris and Anne debate whether this value forward merchandising move can meaningfully impact performance or if it is simply table stakes in today’s retail environment. ⏩ Watch the full episode here. #Kohls #RetailTurnaround #StoreStrategy #RetailNews #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, looks at Carrefour’s major partnership to digitize stores across France as part of its 2030 strategy. Chris and Anne discuss whether smart stores are finally becoming reality and what US retailers should be doing to keep pace. ⏩ Watch the full episode here. #Carrefour #SmartStores #RetailTech #RetailInnovation #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Omni Talk Retail is live from eTail West 2026 with coverage powered by NetElixir. In this interview, Anne Mezzenga speaks with Kelly Cook, CEO of Davids Bridal, fresh off the stage to discuss the company’s bold “Aisle to Algorithm” strategy and what she calls the bridal tech revolution. David’s Bridal is expanding beyond a $4B bridal TAM into the broader $70B wedding ecosystem, building what Kelly describes as an AI and asset light approach to retail and media within the wedding industry. Key themes from the conversation: The “tech sandwich” model: high tech before and after the in store bridal appointmentVirtual try on, AR wedding visualization, and agentic AI guiding brides through 300 planning tasksA vision for one click wedding planning powered by immersive augmented realityHow partnerships and retail media are unlocking value beyond the dressWhy large scale transformation requires fearless talent and cultural clarity Kelly also shares three leadership lessons for retail executives navigating transformation, including her now famous advice: be somebody’s shot of whiskey, not everybody’s cup of tea. Thank you to NetElixir for supporting our eTail West 2026 coverage. #eTailWest #RetailTransformation #AIinRetail #Weddings #RetailInnovation #DigitalTransformation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Omni Talk Retail is live from eTail West 2026 with continued coverage powered by NetElixir. In this interview, recorded on site at eTail West, Anne Mezzenga speaks with Alex Seaman, Senior Vice President of Furniture.com, about the company’s recent relaunch and its vision for the future of furniture shopping. Furniture.com is building a unified, AI driven platform designed to simplify one of retail’s most complex and considered purchases. By partnering with trusted national furniture retailers, the platform enables shoppers to browse, compare, and check out across multiple merchants in one seamless experience, while retailers retain ownership of fulfillment and first party customer relationships. Alex explains how Furniture.com is leveraging standardized product data, conversational search, and its in house AI agent Dottie to reduce decision fatigue and bring joy back to home design. The conversation also explores why brand trust and strong retail partnerships will matter even more as AI powered discovery reshapes how consumers shop. Key Topics Covered: The recent Furniture.com relaunch and AI powered foundationAgentic checkout and multi merchant cart functionalityStandardizing and enriching product data across 75 plus retailersWhy trust and brand strength matter in an AI driven search landscapeBalancing B2B retailer partnerships with a shopper first experienceSolving decision fatigue in high consideration purchases like furniture Stay tuned for more interviews from eTail West 2026. #eTailWest #RetailInnovation #Ecommerce #AIinRetail #FurnitureRetail #OmniChannel #DigitalCommerce #RetailLeadership This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, Chris and Anne were live from eTail West in Palm Springs as they discussed: Carrefour signing a sweeping strategic partnership with Vusion to digitize all of its hypermarkets and supermarkets in France by 2030 (Source)Kohl’s rolling out its new Deal Bar concept to all 1,100+ stores nationwide (Source)Walmart launching Scintilla In-Store, a new real-time mobile data platform for supplier field reps (Source)Gap Inc. officially launching Encore, a unified cross-brand loyalty program spanning Old Navy, Gap, Banana Republic, and Athleta (Source)Burger King President Tom Curtis personally fielding calls and texts from customers at his work number (Source) There’s all that, plus mysterious ghost sightings, Thin Mints in the freezer, and a nerd laugh that Anne was not quite ready to deliver on camera. Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Omni Talk Retail is live from eTail West 2026 with coverage powered by NetElixir. In this interview, Anne Mezzenga speaks with Denise Incandela, EVP of Fashion at Walmart, about the ongoing transformation of Walmart Fashion. Over the past several years, Walmart has evolved from a basics driven apparel business into a modern, trend relevant fashion destination. Denise shares how the company has: Relaunched and elevated major private brandsIntroduced new brands like Free Assembly to fill key market white spaceLeveraged AI to accelerate trend analysis and product designModernized stores and e commerce to make fashion the heroUsed pop ups and influencer strategy to shift customer perception Walmart is also applying AI at the earliest stages of product development, using insights from runway shows, social media, and global trend data to accelerate design and deliver more trend right product to customers, faster. With 145 million weekly customers, Walmart’s opportunity to democratize fashion at scale is unmatched. #eTailWest #RetailInnovation #WalmartFashion #AIinRetail #PrivateBrands #Ecommerce #RetailLeadership This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Omni Talk Retail is live from eTail West 2026 with coverage powered by NetElixir. In this interview, Anne Mezzenga speaks with Kristin Shane, Chief Merchandising Officer at REI, about the company’s three year “Peak 28: Ascending Together” strategy and what it means for the future of specialty retail. Kristin shares how REI is putting the customer at the center through a differentiated service model powered by its Green Vests, a culturally leading assortment designed to inspire progression into new outdoor activities, and renewed investment in retail fundamentals. The conversation also dives into: How REI is approaching AI as a workforce enablement tool, led jointly by the Chief People Officer and Chief Technology OfficerWhy agility matters more than ever in today’s tech environmentThe challenge and opportunity of partnering with brands that are also direct-to-consumer competitorsBuilding a culture centered on being connected, focused, and trailblazingWhat customers can expect from REI in 2026, including new partnerships and expanded experiential assortment A thoughtful discussion on values driven retail, culture as strategy, and what modern merchandising leadership looks like in an AI era. #eTailWest #RetailLeadership #Merchandising #AIinRetail #SpecialtyRetail #OmniTalk #RetailStrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Omni Talk Retail is live from eTail West 2026 with coverage powered by NetElixir. In this interview, Anne Mezzenga speaks with Udayan Bose, Founder and CEO of NetElixir, about how AI is shifting from theory to measurable business impact in performance marketing. A 19 year eTail veteran, Udayan shares how the conversation around AI has evolved from buzzword to accountability, with retailers now demanding tangible, quantifiable outcomes. The discussion breaks AI in marketing into two clear categories: Efficiency AI, including generative AI tools that reduce manual campaign management timePerformance AI, powered by machine learning and predictive analytics to unlock new revenue opportunities Udayan shares real world results, including how NetElixir’s experimentation platform helped reactivate over 1,100 dormant SKUs for CarParts.com in just four months, generating significant incremental revenue and new customer acquisition. The conversation also explores: How to approach AI experimentation without unnecessary riskWhy first party data is critical in a performance AI strategyHow to work alongside Google and Meta’s automation without losing controlWhat retailers should avoid when investing in new AI tools For retailers looking to move beyond AI hype and into measurable growth, this is a practical roadmap. #eTailWest #AIinRetail #PerformanceMarketing #DigitalMarketing #RetailInnovation #Ecommerce #MachineLearning This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Retail Technology Spotlight Series episode from Omni Talk Retail, Chris Walton and Anne Mezzenga welcome back Grocery Dealz co-CEOs Matt Goynes and Micheal Waldroup to unpack the rapid national expansion of their real-time grocery price comparison app. Now live in 40 states, Grocery Dealz enables consumers to compare grocery prices across retailers in real time before they shop and even push their lists directly into Instacart for delivery. The conversation dives into how the platform works, how pricing data is sourced, why retailers are paying attention, and what price transparency means for the future of grocery. From over-the-counter medicine and alcohol price swings to retail media monetization and API partnerships, this episode explores how comparison shopping could reshape consumer behavior... just as it did in travel and gas. With grocery bills rivaling plane tickets in weekly spend, is price transparency the next major retail disruption? Key Topics Covered: •What Grocery Dealz is and why it exists •The 3-step user experience: search, substitute, compare •Categories covered beyond center store (including OTC meds & alcohol) •How real-time grocery pricing data is sourced •Retailers’ response to price transparency •The Instacart integration and delivery convenience factor •How Grocery Dealz makes money (affiliate + retail media model) •Consumer adoption metrics and time spent in app •What’s coming next: live coupons and national growth •Can price comparison truly change grocery shopping behavior? Connect with the Guests: Matt Goynes: https://www.linkedin.com/in/matt-goynes-65921368/ Micheal Waldroup: https://www.linkedin.com/in/micheal-waldroup-3a74b82b7/ #retailtech #grocerytech #pricetransparency #retailmedia #ecommerce #omnichannel #retailinnovation #retailpodcast #OmniTalkRetail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this episode of Confessions of Supply Chain Executives, host Chris Walton sits down with Amir Khoshniyati, Vice President at Wiliot, to break down the five supply chain trends that will actually matter in 2026. Every January, supply chain executives make bold predictions. AI will transform everything. Automation will solve labor shortages. Real-time visibility will finally arrive. And by December, most of those predictions turn out to be wildly optimistic or completely off-target. But 2026 may be different. Retail is approaching a true convergence point where Physical AI, real-time item location, generative and agentic AI, grocery e-commerce acceleration, and mounting regulatory pressure are all colliding at the same time. The result is a potential restructuring of how supply chains operate. Drawing from his work with some of the world’s largest retailers, including Walmart, Amir shares what is actually being deployed versus what is still sitting in PowerPoint decks, and why the real driver of change is not hype. It is quantified pain. This episode examines whether we are at a true inflection point and what executives must prioritize right now to avoid falling behind. Key Topics Covered: • Why 2026 could be a true supply chain inflection point • What “Physical AI” really means and how it differs from traditional IoT • Where adoption stands today, pilot purgatory or scaled deployment • The BLE vs. RFID debate and why it may not be either or • Why real-time item location is moving from nice to have to mission critical • How generative and agentic AI intersect with physical supply chain data • When AI agents may begin making autonomous inventory and fulfillment decisions • Why grocery e-commerce is a forcing function for real-time visibility • How perishability, waste, and margin pressure are reshaping tracking needs • The impact of FSMA and growing traceability mandates • Whether compliance will become a competitive advantage • The uncomfortable truth retailers may not want to hear about these trends If you are a supply chain executive with limited budget and bandwidth, this episode delivers a clear message. Start with your pain, quantify it, and build your visibility foundation first. 🎧 Don’t forget to like, comment, and subscribe for more brutally honest conversations about retail, supply chain, and the technology reshaping how work actually gets done. Music by hooksounds.com #ConfessionsOfASupplyChainExecutive #SupplyChain #RetailSupplyChain #Retail2026 #PhysicalAI #AmbientIoT #RealTimeVisibility #GroceryEcommerce #AIInSupplyChain #AgenticAI #FSMA #SupplyChainTransparency #WarehouseOperations #RetailTechnology #Wiliot Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Lightning Round segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, closes out the show with rapid-fire takes on Fashion Week trends, 2016 nostalgia, Robert Duvall’s Mount Rushmore, and unexpected Olympic curling drama. From the cultural ripple effects of Fashion Week to the one thing our hosts would bring back from 2016, plus strong opinions on Robert Duvall and the intensity of Olympic curling, Chris Walton and Anne Mezzenga, joined by Jenn Hahn, keep things moving with quick hits and sharp debate. ⏩ Tune in for the full episode here. #RetailLightningRound #RetailCulture #FashionWeek #WinterOlympics #RobertDuvall #RetailNews #OmniTalk #ConsumerTrends This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, looks at independent convenience stores deploying AI-powered voice insights across 5,200 locations. Chris Walton and Anne Mezzenga, joined by Jenn Hahn, break down how real-time AI analytics are transforming store operations, workforce monitoring, and frontline decision-making. ⏩ Tune in for the full episode here. #ConvenienceStore #RetailAI #VoiceAnalytics #StoreOperations #RetailInnovation #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, examines American Eagle building its largest creator community yet through a rewards-based micro-influencer program. Chris Walton and Anne Mezzenga, alongside Jenn Hahn, discuss how this move reflects shifting influencer economics and why smaller creators may deliver outsized engagement. ⏩ Tune in for the full episode here. #AmericanEagle #MicroInfluencer #CreatorEconomy #RetailMarketing #InfluencerStrategy #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, dives into Target and Albertsons testing conversational advertising inside ChatGPT. Chris Walton and Anne Mezzenga, joined by Jenn Hahn, debate whether AI-driven conversations could become a scalable retail media platform or remain an experimental marketing play. ⏩ Tune in for the full episode here. #Target #Albertsons #ChatGPTAds #ConversationalCommerce #RetailMedia #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, explores Co-op launching a gender pay gap toolkit ahead of new UK regulations. Chris Walton and Anne Mezzenga, alongside Jenn Hahn, discuss whether proactive compliance can become a competitive advantage and how transparency may reshape retail leadership strategy. ⏩ Tune in for the full episode here. #GenderPayGap #RetailLeadership #Coop #RetailHR #WorkforceStrategy #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, examines Converse employees being instructed to work from home ahead of anticipated layoffs as Nike continues its broader restructuring efforts. Chris Walton and Anne Mezzenga, joined by Jenn Hahn of J Recruiting Services, unpack what this signals about Nike’s long-term brand strategy, workforce management, and competitive positioning. ⏩ Tune in for the full episode here. #Nike #Converse #RetailLayoffs #RetailWorkforce #RetailStrategy #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Retail’s future winners aren’t defined by hype. They are defined by where consumers actually go. In this Omni Talk Ask An Expert episode, hosts Chris Walton and Anne Mezzenga sit down with Ethan Chernofsky, Chief Marketing Officer at Placer.ai, to break down the retailers, sectors, and strategies poised to shape 2026. Drawing from real-world foot traffic data and consumer behavior insights, Ethan shares which brands are gaining momentum, which are in turnaround mode, and how shifting expectations around health, value, and experience are redefining retail success. From fitness to grocery to coffee to digitally native retail, this conversation uncovers where physical retail is headed next. Key Topics Covered: Why the fitness sector, including brands like EōS Fitness, is benefiting from long-term health and wellness shiftsHow grocers like H-E-B are winning through localization and innovationThe competitive momentum behind specialty retailers like MichaelsThe “bounce-back” potential of Starbucks and its third-place strategy revivalWhere Home Depot and Target stand on the recovery spectrumGrocery’s evolving battleground: quality vs. value vs. unique differentiationHow retailers like Kroger are experimenting to stay competitiveThe future of digitally native brands and physical retail after pullbacks from players like AllbirdsWhy partnerships with retailers such as Nordstrom may reshape DTC expansionThe industry debate around “value” and why it may be retail’s most misunderstood concept Whether you’re building your 2026 retail strategy, evaluating growth sectors, or tracking competitive momentum, this conversation delivers data-backed insights to help you understand where consumers are spending their time and why. Connect with Ethan: https://www.linkedin.com/in/ethan-chernofsky-16ab4519/ Visit Placer.ai: https://www.placer.ai #RetailTrends #RetailersToWatch #RetailAnalytics #FootTrafficData #RetailStrategy #FitnessIndustry #GroceryRetail #Starbucks #DTCBrands #ConsumerBehavior #OmniTalk #RetailInsights This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this 5 Insightful Minutes episode, Maia Josebachvili, Chief Revenue Officer of AI at Stripe, joins Omni Talk to break down what retailers are really saying about Agentic Commerce — and how the conversation has shifted dramatically in just six months. From fraud concerns to discoverability challenges, Maia explains how Stripe is helping merchants navigate the AI agent landscape with the tools they need to stay in control, stay competitive, and sell through AI agents without rebuilding their entire commerce stack. 🔑 Topics covered: The two forms of Agentic Commerce and why retailers are now all-inThe four biggest concerns merchants have about AI-driven shoppingHow Stripe's Agent Commerce Protocol and Suite tackle control, discoverability, fraud, and checkoutWhich major brands — including Walmart, Etsy, Glossier, Spanx, Urban Outfitters, and more — are already live 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #agenticcommerce #retailai #stripeai #retailtech #omnitalk #ecommerce #aiagents #retailinnovation #agenticai #retailpodcast Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, guest host and resident talent expert Jenn Hahn, joined Chris and Anne to discuss: Converse employees being instructed to work from home ahead of layoffs and restructuring at the struggling Nike brand (Source)Co-op launching a gender pay gap toolkit ahead of new UK regulations (Source)Target and Albertsons testing conversational advertising inside ChatGPT (Source)American Eagle building its largest creator community yet with a rewards-based micro-influencer program (Source)Independent convenience stores deploying AI voice insights across 5,200 locations (Source) And Stripe's Chief Revenue Officer of AI, Maia Josebachvili, stopped by to give us 5 Insightful Minutes on how retailers can set themselves up for success in the new world of agentic commerce. PLUS — in partnership with Quorso, and together with Jenn, we handed out this month's OmniStar Award to Kristin Popp, Executive Vice President of Woodman's Food Market and President of Women's Grocers of America, fresh off being named Woman of the Year at the NGA Show. There's all that, plus curling drama at the Winter Olympics, Robert Duvall's Mount Rushmore, and what one thing from 2016 our hosts would bring back. Music by hooksounds.com #RetailNews #Converse #Nike #ChatGPTAds #RetailPodcast #OmniTalk #AmericanEagle #MicroInfluencer #ConvenienceStore #AIRetail #AgenticCommerce #Stripe #GenderPayGap This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy