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Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist
Email [email protected] to get your first wrap FREE! Tim Hilcove is the founder of SmartWrap, a Phoenix-based vehicle wrap and branding company he launched in 2009 alongside his father. Over the past 15+ years, Tim has helped businesses across the country transform their vehicles into high-performing marketing assets: combining design, messaging, and strategy to generate real, measurable growth. With a background in design, production, and marketing, Tim has built SmartWrap into a full-service operation, producing and installing thousands of wraps annually through an in-house model that prioritizes speed, quality, and consistency. His work focuses on helping small and mid-sized businesses stand out in crowded markets by turning everyday vehicles into mobile billboards that drive visibility, brand recognition, and inbound leads. Whether you're in home services, local business, or scaling a growing company, this conversation offers a practical look at how to maximize your marketing dollars and turn your brand into a lead-generating machine. FOR MORE GREAT EPISODES: The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4 Check Out My Social Media: TikTok - https://www.tiktok.com/@officialtommymello Instagram - https://www.instagram.com/officialtommymello/ Facebook - https://www.facebook.com/thomasmello/
David Royce is the founder and chairman of Aptive Environmental, one of the fastest-growing residential pest control companies in North America. Under his leadership, the company scaled to a $500M+ business operating across 30+ states and thousands of cities, with a team of over 6,000 employees. Recognized by Forbes, Fortune, Inc., Entrepreneur, and The Wall Street Journal, David is a recipient of the Ernst & Young National Entrepreneur of the Year Award. Beyond business, he brings a unique perspective by combining operational excellence with psychology, leadership development, and human behavior, helping founders scale not just their companies—but their lives with intention. FOR MORE GREAT EPISODES: The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4 Check Out My Social Media: TikTok - https://www.tiktok.com/@officialtommymello Instagram - https://www.instagram.com/officialtommymello/ Facebook - https://www.facebook.com/thomasmello/
Brian Franco is a visionary entrepreneur, dealmaker, and private equity investor widely known as "The M&A Guy." He is the Founder and Managing Partner of Meritage Partners, where he has spent over two decades guiding founders, private equity groups, and strategic acquirers through transformative mergers and acquisitions—helping generate billions in successful exits. Brian is the author of Inevitable Exit, a definitive guide to business succession, strategy, and legacy, and the creator of Empire Builder Studio, a platform focused on scaling companies and preparing them for liquidity events. He also hosts The M&A Guy Podcast, where he shares practical insights on valuation, growth, and exit readiness. Anchored by faith, family, and purpose, Brian blends disciplined execution with long-term vision to help leaders build enduring companies—and exits that truly matter. FOR MORE GREAT EPISODES: The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4 Check Out My Social Media: TikTok - https://www.tiktok.com/@officialtommymello Instagram - https://www.instagram.com/officialtommymello/ Facebook - https://www.facebook.com/thomasmello/
Learn more about LJW Advertising here: https://www.larryjohnwright.com/ Larry John Wright Advertising (LJW) is a full-service creative and media strategy firm based in Mesa, Arizona, helping growth-focused companies turn marketing into measurable revenue. Founded in 1982, LJW specializes in combining strategic media buying with strong creative execution—placing campaigns across television, radio, billboards, streaming, digital, and social platforms. With in-house production studios creating thousands of ads each year, LJW helps clients move faster, control costs, and maintain consistent messaging. With decades of experience and a proven track record across industries like home services, automotive, legal, and retail, LJW's mission is simple: help businesses invest smarter and grow faster. FOR MORE GREAT EPISODES: The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4 Check Out My Social Media: TikTok - https://www.tiktok.com/@officialtommymello Instagram - https://www.instagram.com/officialtommymello/ Facebook - https://www.facebook.com/thomasmello/
*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id= "request-69613627-173c-832c-8fdb-fe44b5158e91-2" data-testid= "conversation-turn-38" data-scroll-anchor="true" data-turn= "assistant"> Nate Fischer is a technologist and the CTO of Local Optics, a digital marketing and SEO company focused on helping home service businesses dominate their local markets. With a background in software development and search engine optimization, Fischer has built his career at the intersection of data, automation, and performance-driven marketing. Throughout his work, Fischer has helped contractors and service companies rethink how they approach online growth—moving beyond traditional SEO tactics and toward systems that leverage real-world job data, customer interactions, and proof-based content to drive results. His approach emphasizes turning everyday field activity into scalable digital assets that improve rankings, increase visibility, and generate consistent inbound leads. At Local Optics, Fischer has played a key role in developing strategies that integrate CRM data, reviews, and multi-channel marketing into a cohesive growth engine. By focusing on measurable outcomes and long-term infrastructure, he has helped businesses reduce reliance on outdated agency models and take greater control over their marketing performance. Timestamps: 00:00:00 Cold Open 00:00:11 Title Sequence VO 00:00:30 Show Notes VO 00:01:15 Intro Into Interview 01:07:43 Outro FOR MORE GREAT EPISODES: The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4 Check Out My Social Media: TikTok - https://www.tiktok.com/@officialtommymello Instagram - https://www.instagram.com/officialtommymello/ Facebook - https://www.facebook.com/thomasmello/
Ryan Fenn is an entrepreneur and the founder and CEO of Chiirp, a software company focused on helping home service businesses convert more leads into booked jobs. A lifelong entrepreneur, Fenn built his career from the ground up—starting with a windshield repair business he launched with just a few hundred dollars and scaling it into a multi-location operation. Through his early experience in sales and home services, Fenn identified a major gap in the industry: most companies weren't losing revenue because of poor marketing, but because of inconsistent and slow follow-up with leads. This insight ultimately led him to create Chiirp, which automates customer follow-up across multiple channels, including text messages, emails, voicemail drops, and more. FOR MORE GREAT EPISODES: The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4 Check Out My Social Media: TikTok - https://www.tiktok.com/@officialtommymello Instagram - https://www.instagram.com/officialtommymello/ Facebook - https://www.facebook.com/thomasmello/
Interested in a complimentary market scan or ads workshop from Valpak? Click here: http://asktommypodcast.com/Valpak In this episode of The Home Service Expert, Tommy sits down with Dan Harlacher from Valpak, a marketing expert with over 30 years of experience helping local businesses generate leads and grow through targeted direct mail and data-driven marketing strategies. While many marketers focus only on digital advertising, direct mail continues to be one of the most powerful and underutilized lead generation tools, especially for home service businesses. Valpak has evolved from the iconic blue envelope into a sophisticated omnichannel marketing platform combining direct mail, digital advertising, and advanced audience targeting. Dan breaks down how businesses can use data, targeting, and integrated marketing campaigns to drive measurable ROI and consistently generate new customers. You'll learn why direct mail still works in the digital age and the biggest marketing mistakes local businesses make. You'll also learn how to target the right homeowners for home services, strategies to increase response rates and conversions, and why omnichannel marketing is the future for local businesses. If you're a home service business owner, entrepreneur, or marketer looking to generate more leads, this episode is packed with practical insights you can implement immediately. Timestamps: 00:00:00 Cold Open 00:00:11 Title Sequence VO 00:00:30 Show Notes VO 00:01:16 Intro Into Interview 00:58:24 Outro
In this episode, we sit down with Ara Mahdessian, co-founder and CEO of ServiceTitan, the software platform that revolutionized how home service businesses operate. Born out of the frustrations of running his family's plumbing business, Ara set out to build technology specifically designed for contractors. What started as a solution for small service companies has grown into a billion-dollar software and one of the most powerful platforms in the home services industry. This episode dives into the story behind ServiceTitan, the challenges of building SaaS for trades businesses, and how technology is reshaping the future of home services. We discuss the origin story behind ServiceTitan, Ara's personal story growing up in a family plumbing business, and building software for contractors and home service companies. You'll learn about turning a startup into a major SaaS platform, the future of the home services industry, and leadership lessons. Whether you're a contractor, entrepreneur, SaaS founder, or startup enthusiast, this conversation offers valuable insights into building technology that solves real-world problems. FOR MORE GREAT EPISODES: The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4 Check Out My Social Media: TikTok - https://www.tiktok.com/@officialtommymello Instagram - https://www.instagram.com/officialtommymello/ Facebook - https://www.facebook.com/thomasmello/
Brigham Dickinson is the co-founder and president of Power Selling Pros, a company that helps home service businesses turn more incoming calls into booked jobs through world-class customer service and call-handling training. After years of studying top-performing service companies, Brigham developed proven systems that help CSRs and office teams deliver exceptional customer experiences that drive revenue and loyalty. Today, Power Selling Pros works with contractors across the country to improve call conversion, increase bookings, and build cultures centered on the "Pattern for Excellence." Brigham is also the host of the Service MVP Podcast, where he interviews leaders across the home service industry about leadership, growth, and delivering remarkable service. FOR MORE GREAT EPISODES: The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4 Chapters 00:00:00 Cold Open 00:00:15 Title Sequence 00:00:35 Show Notes VO 00:01:20 Intro Into Interview 00:02:45 Power Selling Pro's Testimonial 00:03:33 Interview Resumes 01:03:02 Outro Check Out My Social Media: Tiktok _https://www.tiktok.com/@officialtommymello Instagram - https://www.instagram.com/officialtommymello/ Facebook _https://www.facebook.com/thomasmello/
In this conversation, Rob Anderson shares his insights on the importance of company culture, customer service, and effective recruitment strategies in the home services industry. He emphasizes the need for businesses to focus on making customers happy and creating a positive work environment for employees. Rob discusses the significance of data-driven decisions, the impact of partnerships, and the challenges posed by private equity. He also highlights the importance of leadership development, emotional intelligence, and the art of storytelling in building relationships with clients and partners. Ultimately, Rob encourages a forward-looking mindset and the continuous pursuit of personal and professional growth. 00:00 The Importance of Culture in Business 05:52 Recruitment and Retention Strategies 08:55 Defining and Measuring Company Culture 15:01 Navigating the Challenges of Home Services 18:04 The Role of Partnerships in Business Growth 20:57 Giving Back to the Community 23:50 The Impact of Private Equity on Business 26:58 Leadership Development and Emotional Intelligence 30:07 The Art of Storytelling in Business 33:00 Building Relationships with Clients and Partners 35:57 The Future of Business and Personal Growth
Tommy Mello hosts a Super Bowl day episode of The Home Service Expert with Ismael Valdez, founder of VE and NextGen (Anaheim), discussing how to scale home service businesses through disciplined marketing, sales process mastery, and operational execution. Ishmael explains how he would evaluate investing in a $20M company by first assessing the energy and leadership of the C-suite/upper management, then reviewing data systems like CRM/ServiceTitan and financials, contrasting this with smaller $4 - $5M owner-driven businesses. They discuss the importance of competitiveness, infrastructure, and recruiting, and Tommy's focus on lead generation and funnel math (booking rate, cancellations, conversion rate), including capacity planning, overstaffing with outbound to fill boards, and lowering cancellations driven by response time. Ishmael emphasizes three core departments: marketing, sales, and operations/customer fulfillment, and argues many operators underperform in marketing and sales. 00:00 The Importance of Client Empowerment 06:03 Marketing as the Foundation of Success 11:53 Managing Seasonality in Business 14:59 Investment Strategies Post-Exit 22:28 Creative Financing and Collaboration 31:14 Market Entry Strategies and Performance Metrics 36:27 Marketing and Brand Recognition 39:06 Sales Techniques and Customer Engagement 49:19 The Power of Personal Branding 55:16 Sales Strategies and Growth Goals
In this conversation, Tommy Mello and Brian Sooy discuss the critical aspects of branding, marketing, and leadership in the home services industry. They explore the importance of clarity in branding, the need for differentiation in a competitive market, and the balance between branding and direct response marketing. Brian shares insights on creating memorable customer experiences, the role of storytelling in branding, and the significance of data-driven decision-making. They also touch on building a strong company culture and the mindset of ownership that can drive success in business. 00:00 The Importance of Branding and Leadership 05:52 Clarity in Branding and Customer Connection 12:04 Specialization in Home Services Marketing 17:50 Differentiation in a Competitive Market 23:56 The Balance of Branding and Direct Response 30:07 Creating Memorable Customer Experiences 35:53 The Role of Storytelling in Branding 42:04 Data-Driven Decision Making in Marketing 47:54 Building a Strong Company Culture 53:55 The Mindset of Ownership in Business
In this conversation, Tommy Mello interviews Benjy, a data analytics expert, discussing the critical role of data in AI and marketing. They explore how businesses can leverage customer data for targeted marketing strategies, the importance of consistent marketing efforts, and the future implications of AI on the workforce. Benjy shares insights on understanding customer personas and the necessity of viewing marketing as an investment rather than a cost. The discussion also touches on the evolving landscape of AI and its potential impact on human roles in various industries. 00:00 The Importance of Data in AI 01:30 Benjy's Journey into Data Analytics 02:43 The Excitement of AI and Data Lakes 03:56 Leveraging Customer Data for Business Growth 05:02 Targeted Marketing Strategies 06:22 Neighborhood Targeting and Data Utilization 08:04 The Power of Consistent Marketing 10:16 Marketing as an Investment 12:57 The Future of AI and Human Adaptation 15:05 The Role of Data in Consumer Confidence 17:16 Optimism and Concerns about AI's Impact 18:14 Understanding Your Ideal Client
In this episode, Tommy Mello interviews Zach Deering, co-founder of Mantle, an AI-powered sales platform for home services. They discuss the evolving landscape of home services, the importance of creating a shopping experience for homeowners, and how technology can enhance sales processes. Zach shares insights from his background at Amazon and McKinsey, emphasizing customer obsession and the need for simplicity in business. The conversation also touches on generational differences in shopping behavior, the role of financing in home services, and the future of AI integration in the industry. Learn more about Mantel: www.usemantel.com Mantel Homeowner Shopping Attitudes Report https://www.usemantel.com/survey 00:00:00 Cold Open 00:00:06 Title Sequence 00:00:26 Show Notes VO 00:01:11 Intro Into Interview 00:26:02 Insertion 00:27:04 Interview Resumes 00:57:45 Outro
In this conversation, Vince Nardo shares his extensive experience in the home services industry, discussing the challenges and strategies involved in breaking into new markets, the complexities of private equity, and the importance of grassroots marketing. He emphasizes the need for a strong company culture, effective marketing strategies, and team alignment to drive growth. Vince also reflects on the significance of recognizing and retaining talent, as well as the importance of having a plan for life after selling a business. 00:00 Breaking into New Markets 02:04 Vince Nardo's Journey in Home Services 05:36 The Challenges of Private Equity 10:06 Grassroots Marketing Strategies 12:54 Establishing a Strong Business Foundation 17:22 The Importance of Culture in Business 23:44 Marketing as the Core of Business Success 30:05 Aligning Teams for Growth 37:29 Recognizing and Retaining Talent 53:21 Life After Selling a Business
Grant Winstead is an expert in home service, renovations, leadership, coaching, and sales based in the Washington DC-Baltimore area. He is the CEO of Renovation Experts and operates as a transformational coach. With over 40 years of experience, Grant has built his multi-million dollar company from the ground up, starting as a door-to-door canvasser. Throughout the interview, Grant shares his personal journey from a challenging upbringing in Pittsburgh, Pennsylvania, to becoming a successful home service operator. He emphasizes the importance of mindset over tactics in achieving growth and success. Grant discusses overcoming obstacles, the impact of mentorship, and the critical role of self-belief. He also touches on his current focus on coaching and mindset development, detailing his 12-week coaching program designed to help individuals and entrepreneurs break limiting beliefs and achieve their highest potential. 00:00 Introduction to Grant Winstead 02:35 Grant's Early Life and Career Beginnings 08:59 Transition to Leadership and Mentorship 17:47 The Importance of Mindset in Success 25:42 Sales Strategies and Overcoming Obstacles 28:51 The Role of Mindset in Achieving High Performance 35:00 The Importance of Self-Belief in Interviews 35:57 Challenges in Finding Driven Individuals 38:00 The Role of Family Support 40:47 The Power of Repetition and Curriculum 45:45 The Will to Win and Discipline 59:22 The Role of Books and Mentors
In this conversation, Tommy Mello interviews Justin Hatcher, an expert in sales and financing within the home improvement industry. They discuss the significant impact of financing on sales success, the importance of integrating financing into the sales process, and the challenges faced by private equity firms in the home improvement sector. Justin shares his journey from working in home improvement to creating a multi-lender financing platform, emphasizing the need for a strong business culture and effective marketing strategies. The discussion also touches on the future of financing in the industry and offers valuable advice for young entrepreneurs. 00:00:00 Cold Open 00:00:06 Title Sequence 00:00:25 Show Notes VO 00:01:11 Intro Into Interview 00:33:02 Insertion 00:34:20 Interview Resumes 00:54:32 Outro
In this conversation, Dillon Georgian shares his journey in the turf industry, emphasizing the importance of leadership, operational efficiency, and the balance between family and business. He discusses his transition from retail to distribution, the significance of equity incentives, and the need for a resilient mindset in entrepreneurship. Dylan also highlights the role of technology and systems in modern business, the importance of purpose, and the desire to give back to the community. His insights provide valuable lessons for aspiring entrepreneurs and established business leaders alike. 00:00 Leadership and Personal Growth 03:09 The Journey into the Turf Industry 06:02 Operational Efficiency and Cost Management 09:04 Incentives and Equity in Business 11:57 Preparing for Business Exit and Growth 15:02 The Balance of Family and Business 18:11 Starting New Ventures and Market Opportunities 21:14 Scaling and Transforming Businesses 23:56 The Home Service Industry Dynamics 27:11 Technology and Systems in Business 29:53 Mindset and Resilience in Entrepreneurship 32:55 Leadership Style and Team Development 36:01 The Importance of Purpose and Giving Back
In this conversation, Tommy Mello interviews Johnny Conklin, founder and managing partner of 16 South Capital Partners. They discuss the importance of partnerships in business, the evolving landscape of private equity, and the role of founders in driving success. Johnny shares insights from his journey in private equity, emphasizing the need for authenticity, transparency, and a focus on non-economic goals. He explains the unique approach of 16 South Capital, which prioritizes legacy preservation and team culture over traditional leverage strategies. The conversation also touches on the misconceptions surrounding private equity and the importance of preparing for life after a sale. 00:00 The Importance of Partnerships 06:11 Navigating the Changing Landscape of B2B and B2C 09:03 The Role of Founders in Business Success 11:54 Understanding the Value of Non-Economic Goals 14:45 The Unique Approach of 16 South Capital 20:54 The Importance of Team and Culture 26:47 The Misconceptions of Private Equity 29:45 Preparing for Life After a Sale 32:50 Advice for Aspiring Business Owners 35:51 The Future of Private Equity and Business Growth
In this conversation, Richard Lewis and Adam Hanover, founders of Redwood Services, discuss their unique approach to private equity in the home services industry. They emphasize the importance of partnerships, culture, and a long-term investment strategy that prioritizes the growth and success of local businesses. The discussion covers their backgrounds, the philosophy behind their 'build to hold' strategy, and the significance of operational excellence and leadership in achieving sustainable growth. They also address the perception of private equity and the role of technology in enhancing business operations. 00:00 Introduction to Redwood Services and Its Founders 06:01 Adam Hanover's Background and Investment Philosophy 08:57 The Build to Hold Strategy in Private Equity 11:46 Partnerships and the Importance of Culture 14:56 Revenue Streams and Operational Excellence 20:55 Identifying Ideal Partner Companies 23:47 Economies of Scale vs. Local Management 32:47 Marketing and Customer Retention Strategies 38:57 Lessons Learned and Advice for New Entrepreneurs 42:08 The Role of Technology in Home Services 44:46 The Perception of Private Equity
In this conversation, Megan Beattie, a seasoned marketing consultant, shares her insights on the importance of execution in consulting, the role of leadership in empowering young professionals, and the necessity of effective sales techniques. She emphasizes the value of scripts, training, and ethical canvassing in sales, while also discussing the challenges of delegation and the impact of personal experiences on leadership. The discussion touches on the future of AI in business and the importance of investing in training and leadership for sustainable growth. 00:00 The Importance of Execution in Consulting 05:05 The Role of Scripts in Sales 11:02 The Evolution of Sales Techniques 16:56 The Challenges of Leadership and Delegation 19:53 Ethical Canvassing and Door-to-Door Sales 28:55 The Importance of Capacity Planning 32:00 Understanding Customer Needs 41:51 The Impact of Personal Experiences on Leadership 46:00 Overcoming Market Objections 01:00:02 The Future of AI in Business 01:01:51 Final Thoughts on Leadership and Training
Kevin O'Leary is a seasoned entrepreneur, investor, and television personality best known as "Mr. Wonderful" on Shark Tank. Before he became "Mr. Wonderful," he was building software companies and collaborating with innovators like Steve Jobs — experiences that sharpened his belief that clarity, product focus, and disciplined execution separate real businesses from the noise. After selling his first company in one of the biggest tech acquisitions of its era, O'Leary launched O'Leary Ventures, a diversified investment firm that backs founders who value data over ego and performance over posturing. His portfolio now stretches across consumer goods, technology, manufacturing, and financial products, reflecting his philosophy that a good deal is simple, scalable, and rooted in numbers that actually add up. Known for his blunt honesty and zero-fluff communication style, O'Leary has become a global voice for business clarity in a world drowning in hype. Both on and off the show, he forces entrepreneurs to think sharper, defend their decisions, and understand exactly why a deal is — or isn't — worth doing. Timestamps: 00:00:00 Cold Open 00:00:10 Title Sequence 00:00:29 Show Notes VO 00:01:15 Intro Into Interview 00:44:57 Outro
Robert Cialdini is a world-leading psychologist and bestselling author whose groundbreaking research on the science of influence has shaped modern understanding of persuasion and decision-making. Often called the godfather of influence, he introduced the now-classic principles of persuasion that guide leaders, marketers, and communicators around the globe. He is the author of the seminal books Influence and Pre-Suasion, which have sold millions of copies and been translated into dozens of languages. Cialdini's work continues to define best practices in ethical persuasion, earning him recognition as one of the most influential behavioral scientists of our time. 00:00 Introduction to Dr. Robert Cialdini 03:00 Principles of Ethical Influence 09:00 The Power of Reciprocity 15:00 Commitment and Consistency 21:00 Social Proof and Authority 27:00 Unity: The New Principle 33:00 Personal Insights and Anecdotes 39:00 Practical Applications of Influence
In this conversation, RJ Magee and Tommy Mello emphasize the importance of surrounding oneself with smarter individuals and maintaining a strong connection to the blue-collar workforce. They discuss the challenges faced by general managers and operators, highlighting the need for effective communication and understanding of the trades to ensure organizational success. 00:00:00 Cold Open 00:00:11 Title Sequence 00:00:31 Show Notes VO 00:01:17 Intro Into Interview 00:26:46 Insertion Edit 00:27:55 Interview Resumes 00:52:54 Outro
In this conversation, Paul Kelly discusses the secrets to success that many people overlook. Tommy and Paul emphasize the importance of thinking critically and making informed decisions, which can lead to better outcomes. The speakers also highlight the value of ongoing training and the potential for individuals to improve their thinking skills, ultimately transforming their actions and results. 00:00:00 Cold Open 00:00:07 Title Sequence 00:00:26 Show Notes VO 00:01:12 Intro Into Interview 00:30:47 Insertion Edit 00:32:02 Interview Resumes 01:02:12 Outro
Jeff Hancher is a USA Army veteran, bestselling author, and nationally recognized keynote speaker who helps leaders and organizations unlock elite performance. As the creator of the Firm FeedbackTM methodology, he guides executives and teams to communicate with clarity, embrace bold leadership, and build high-performing, feedback-driven cultures. Through workshops, masterminds, and transformational keynotes, Jeff inspires actionable change, helping leaders elevate their teams, scale performance, and leave a lasting impact on their organizations and communities. Timestamps: 00:00:00 Cold Open 00:00:14 Title Sequence 00:00:34 Show Notes VO 00:01:20 Intro to Interview 01:00:17 Outro
The conversation delves into the psychology of buyers, emphasizing that individuals do not purchase solutions for problems they are unaware of. It highlights the importance of salespeople addressing the problems their products solve. Additionally, it explores the perception of value in purchases, illustrating how personal biases affect the way individuals view the cost of their own purchases versus those of others. 00:00:00 Cold Open 00:00:10 Title Sequence 00:00:30 Show Notes VO 00:01:15 Intro Into Interview 00:41:05 Outro
Scott Clary is a serial entrepreneur, brand strategist, and the creator and host of the top-ranked Success Story podcast, where he's interviewed some of the world's most influential entrepreneurs, leaders, and visionaries. With an impressive career advising startups and building global brands, Scott has become a go-to voice on growth, leadership, and the mindset required to win in today's competitive landscape. At the heart of Scott's work is a deep belief that success is far more than financial achievement — it's about ownership, purpose, and the relentless pursuit of meaningful goals. He shares practical strategies for building powerful personal brands, creating content that connects, and cultivating audiences that truly care. His insights have helped countless founders, creators, and business leaders not only grow their companies but also design lives that align with their values. Driven by an entrepreneurial obsession and a passion for storytelling, Scott is on a mission to empower others to take agency over their ambitions and turn bold ideas into lasting impact. Whether he's behind the mic, on stage, or advising high-growth businesses, Scott brings clarity, candor, and actionable wisdom to every conversation — inspiring people everywhere to define and achieve success on their own terms. Timestamps: 00:00:00 Cold Open 00:00:08 Title Sequence 00:00:28 Show Notes VO 00:01:13 Intro Into Interview 00:31:36 Insertion 00:32:58 Interview Resumes 01:08:16 Outro
In this episode, Tommy and Tom Howard discuss the responsibility of leadership, the need for immediacy in follow up calls, and how to be a good CEO. They also discuss how to succeed by doing difficult things. Timestamps: 00:00:00 Cold Open 00:00:10 Title Sequence 00:00:29 Show Notes VO 00:01:15 Intro Into Interview 00:51:20 Outro
In this episode, Peter Meyerhoff shares his incredible journey from a troubled youth and time in prison to becoming a successful entrepreneur, motivational speaker, and advocate for change. Peter discusses the pivotal moments that led to his transformation, including overcoming addiction, finding purpose, and building a new life dedicated to helping others. His story is one of resilience, redemption, and the power of mindset in achieving personal and professional success. 00:00 From Addiction to Redemption 03:08 The Journey Through Crime and Prison 05:54 Life Lessons from Solitary Confinement 09:00 The Turning Point: Overcoming Addiction 11:53 Building a New Life After Prison 14:47 The Power of Mindset and Resilience 17:36 Creating Change: Helping Others in Prison 20:41 The Importance of Community and Support 23:41 Finding Purpose and Meaning in Life 26:36 The Role of Faith and Spirituality 29:34 Living a Life of Impact and Service 32:26 Final Thoughts: Never Give Up on Yourself
In this conversation, Tommy Mello and Cameron Herold discuss the importance of caring for employees, the challenges of entrepreneurship, and the significance of employee happiness in driving business success. They explore the differences between coaching and mentoring, the need for optimizing business operations, and the role of leadership in fostering a strong company culture. The discussion also touches on personal growth, the search for meaning beyond work, and the impact of influential books on leadership perspectives. 00:00 Caring for Employees: The Foundation of Success 04:49 The Reality of Entrepreneurship: Challenges and Misconceptions 09:55 The Importance of Employee Happiness 14:58 Coaching vs. Mentoring: Finding the Right Guidance 20:03 Optimizing Business Operations: Doing More with Less 24:45 Building a Strong Company Culture 29:49 The Role of Leadership in Employee Engagement 34:48 Personal Growth and Life Beyond Business 39:44 Books That Shape Leadership Perspectives 44:43 The Journey of Life: Finding Meaning Beyond Work
In this episode of The Home Service Expert podcast, host Tommy Mello interviews Leo Pareja, CEO of eXp Realty, discussing his journey in real estate, the impact of technology and AI on the industry, and the importance of branding and visibility in business. They explore the future of real estate, the challenges posed by AI and automation, and the need for human interaction in a rapidly changing workforce. Leo shares insights on finding purpose beyond success and the significance of prioritizing family and experiences over material achievements. 00:00 Introduction to the Home Service Expert Podcast 01:25 Leo Pareja: Journey in Real Estate 04:23 The Future of Real Estate and Technology 09:27 AI's Impact on Business and Society 12:23 Navigating Change in the Workforce 16:00 The Role of Branding in Business 28:08 Visibility vs. Ability in Leadership 39:25 Finding Purpose Beyond Success
In this conversation, Tommy Mello and Alisa Imperial discuss the importance of belief in business, the challenges faced in the home services industry, and the critical role of trust and delegation. They emphasize the need for a fun training culture, the value of pricing and customer experience, and the impact of mentorship on business growth. The discussion also highlights the significance of community collaboration and leadership in achieving success, as well as the importance of continuous learning and giving back to the community. 00:00 The Importance of Belief in Business 02:54 Navigating Challenges in Home Services 05:47 Understanding Trust and Delegation 08:58 Overcoming Fear and Embracing Change 12:04 Identifying Readiness for Growth 15:01 Creating a Culture of Fun in Training 17:46 The Value of Pricing and Customer Experience 21:07 Building Trust and Loyalty in Business 24:07 The Role of Mentorship in Business Growth 26:43 The Future of Garage Door Services 29:50 The Power of Community and Collaboration 32:48 The Impact of Leadership on Business Success 36:00 Creating a Brand that Resonates 39:02 The Journey of Self-Discovery and Growth 41:58 The Importance of Giving Back 45:07 The Value of Continuous Learning 47:56 The Role of Events in Industry Growth 50:39 Final Thoughts on Business Success
In this conversation, Tommy Mello and Benji Carlson discuss the current state of the blue collar economy, emphasizing the bullish outlook for trades and the impact of AI as a growth enabler. They explore the talent shortage in the industry, the need to attract younger workers, and the importance of personal development and performance-based pay. The discussion highlights strategies for making trades appealing again and the necessity of evolving business practices to meet the demands of a changing workforce. 00:00 The Bullish Blue Collar Economy 04:31 AI as an Enabler for Growth 10:50 The Talent Shortage in the Trades 16:31 Making Trades Cool Again 32:08 Six Keys to Attracting Young Talent 38:56 The Importance of Personal Development 49:22 Implementing Performance-Based Pay 56:26 Identifying and Attracting Talent
In this conversation, Tommy Mello and Ryan Lee discuss the essential elements of business success, including the importance of mindset, pricing strategies, and building a strong team. They explore the challenges of partnerships, the significance of intentional living, and the need for effective marketing strategies. The discussion emphasizes learning from mistakes, the role of systems in business, and the impact of leadership on company culture. They also touch on financial strategies for sustainable growth and the importance of continuous learning and networking in the business landscape. 00:00 Setting the Stage for Success 03:03 Intentional Living and Business Growth 05:51 The Importance of Mindset in Business 08:58 Navigating Partnerships and Family in Business 12:06 The Power of Pricing and Value 14:49 Building a Winning Team and Culture 17:45 Marketing Strategies for Growth 20:36 Learning from Mistakes and Failures 23:32 The Role of Systems and Processes 26:31 The Impact of Leadership on Business 29:51 Financial Strategies for Sustainable Growth 32:37 The Importance of Continuous Learning 35:24 Building Relationships and Networking 38:27 The Future of Business and Innovation 41:28 Final Thoughts and Key Takeaways
In this conversation, Tommy Mello and Tim Brown discuss the intricacies of home service marketing, emphasizing the importance of niche marketing, community engagement, and the balance between SEO and PPC strategies. They explore the challenges faced by home service businesses, the significance of building relationships, and the value of enterprise planning. The discussion also touches on the role of humor in marketing and the necessity of understanding one's market. Tim shares insights from his book, 'How to Become a Hometown Hero,' and highlights the importance of giving back to the community while building a successful business. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Introduction to Home Service Marketing 05:02 The Importance of Niche Marketing in Home Services 09:41 Challenges and Opportunities in Home Service Marketing 14:46 Navigating SEO, PPC, and Local Marketing Strategies 19:35 Community Engagement and Building Brand Loyalty 24:37 The Role of Humor and Persuasive Communication in Marketing 29:42 Building Relationships and Networking for Business Growth 34:22 The Value of Enterprise and Long-Term Planning 39:09 Final Thoughts and Key Takeaways
In this conversation, Tommy Mello interviews Dave Yoho, a pioneer in the home improvement industry, discussing the keys to sales success, the importance of understanding human behavior, and effective communication techniques. They explore how to build a winning team, the role of personality in sales, and the necessity of adapting sales techniques to meet customer needs. The discussion emphasizes the significance of creating a positive company culture and the impact of effective communication on customer relationships. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Understanding Sales Success and Human Behavior 12:14 The Importance of Effective Communication in Sales 24:45 Building a Winning Team and Company Culture 40:11 The Role of Personality in Sales 51:17 Adapting Sales Techniques for Success
In this conversation, Tommy Mello and fleet management expert Renee Milam discuss the intricacies of managing a fleet of vehicles, particularly in the home service industry. They explore the benefits of leasing versus buying vehicles, the importance of maintaining a new fleet for employee morale and customer perception, and how effective branding can enhance business visibility. Additionally, they delve into the role of technology in optimizing fleet operations and the significance of understanding total cost of ownership in fleet management. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com Timestamps: 00:00 Understanding Fleet Management and Vehicle Lifecycle 08:01 The Benefits of Leasing vs. Buying Vehicles 16:01 Optimizing Fleet Operations and Maintenance 23:16 The Importance of Vehicle Branding and Image 30:34 Leveraging Technology in Fleet Management
In this conversation, Tommy Mello interviews Aaron Stokes, a seasoned expert in the automotive repair industry. They discuss Aaron's journey from humble beginnings to becoming a successful entrepreneur and coach. The conversation covers essential business concepts such as understanding financial metrics, the importance of gross profit by the hour, effective sales techniques, and the significance of live events in fostering community and growth. Aaron emphasizes the need for business owners to embrace change, understand their numbers, and create a supportive environment for their employees. The discussion concludes with insights on personal growth and the challenges of scaling a business. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com Timestamps: 00:00 Embracing the Future 01:07 Introduction to Aaron Stokes 03:04 Aaron's Journey in the Automotive Industry 06:03 Understanding Business Numbers 15:03 The Importance of Gross Profit by the Hour 25:00 Staffing and Employee Management 34:29 Sales Techniques and Customer Engagement 44:32 The Power of Live Events 54:31 Final Thoughts and Advice
Russell Brunson is the co-founder of ClickFunnels and a driving force behind the online marketing revolution. From hustling potato gun DVDs in college to building a $100 million software company, he's proof that big ideas and relentless execution can change everything. With ClickFunnels, he's empowered over a million entrepreneurs to launch, scale, and automate their businesses without needing a tech team. He's also a best-selling author of DotCom Secrets, Expert Secrets, and Traffic Secrets — books that have become the go-to playbooks for digital marketers worldwide. Known for his electrifying stage presence and practical, no-fluff strategies, Russell doesn't just talk funnels — he builds empires with them. His mission? To help everyday people turn their passion into profit, and their message into a movement. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00:00 AI Intro 00:00:45 Title Sequence Music 00:01:05 Show Notes VO 00:01:50 Intro into Interview 00:28:59 AI Insertion 00:30:14 Interview Resumes 01:13:06 Outro
In this conversation, Jim Leslie discusses the journey of navigating business challenges, the importance of technology and marketing in scaling a business, and the need for a supportive community. They emphasize the significance of focus, execution, and creating value for all stakeholders involved. The discussion also highlights the common pitfalls that business owners face and the necessity of surrounding oneself with the right people to achieve long-term success. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com Timestamps: 00:00:00 Cold Open 00:00:16 Title Sequence 00:00:36 Show Notes VO 00:01:22 Intro Into Interview 00:32:23 Insertion 00:33:32 Interview Resumes 01:01:38 Outro
In this conversation, Austin Zaback shares insights on entrepreneurship, the importance of commitment, and the evolving landscape of real estate and home services. He discusses strategies for building a sellable business, the challenges of navigating the real estate market, and the significance of mentorship and company culture. The dialogue emphasizes the need for execution, the value of saying no, and the impact one can have on others. Austin reflects on personal growth, the importance of enjoying the journey, and the lessons learned from both successes and failures. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 The Importance of Commitment 02:58 Exploring Home Services 05:46 Building a Sellable Business 09:13 Real Estate Insights and Strategies 11:58 The Evolution of Wholesaling 14:56 Navigating the Real Estate Market 17:58 The Future of Real Estate and AI 20:41 Challenges in Home Services 23:54 The Art of Saying No 26:46 Creating a Positive Company Culture 29:50 The Role of Mentorship 32:55 Defining Success and Impact 35:50 Advice for Future Generations 38:36 The Value of Execution 41:46 Final Thoughts and Reflections
In this conversation, Lawrence Castillo shares his insights on building a successful business in the HVAC industry, emphasizing the importance of budgeting, recruiting top talent, and learning from mentors. He discusses the challenges of operating in California's market, the role of technology in business growth, and the significance of maintaining healthy profit margins. The conversation also touches on effective marketing strategies, the debate between acquisitions and greenfield opportunities, and the power of customer reviews in driving business success. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Building a Strong Budget 02:52 Recruiting A-Players for Success 05:57 The Journey of an Accidental Entrepreneur 08:37 Learning from Great Mentors 11:33 The Importance of Process and Accountability 14:39 Navigating the Challenges of California's Market 17:49 The Role of Technology in Business Growth 20:35 Understanding Healthy Profit Margins 23:30 Marketing Strategies for Success 26:11 The Debate: Acquisitions vs. Greenfield 29:04 Creating Demand in Home Services 32:01 Negotiating with Vendors Effectively 34:53 The Power of Reviews in Business 38:00 Final Thoughts and Advice for Contractors
In this conversation, Brian Gottlieb shares his insights on the importance of management in shaping organizational culture, the challenges and strategies in the home improvement industry, and the significance of leadership and decision-making in business success. He emphasizes the need for effective recruitment, innovative marketing strategies, and the five pillars of leadership that can drive a company towards growth and excellence. The discussion also touches on the importance of financial management and the role of culture in employee engagement and retention. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 The Role of Management in Organizational Culture 04:16 Navigating the Home Improvement Industry 08:47 The Journey of Starting a Business 13:00 Sales Strategies and Customer Engagement 19:44 Building a Strong Company Culture 24:36 Leadership and Decision-Making 30:16 The Importance of Financial Management 35:27 Recruitment and Talent Acquisition 39:23 Innovative Marketing Strategies 46:27 The Five Pillars of Leadership 53:33 Closing Thoughts and Key Takeaways
In this engaging conversation, Tommy Mello and Ellen Rohr discuss the critical importance of financial clarity in business, the value of mentorship, and the strategies for choosing the right business to invest in. They explore the significance of understanding financials during business transactions, the dynamics of team success, and the role of effective communication and leadership. The discussion also highlights key performance indicators for growth, leveraging technology for financial management, and the personal journey of entrepreneurship. Finally, they touch on future endeavors and the importance of community engagement. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 The Importance of Financial Clarity 06:02 Mentorship and Learning from Experience 11:47 Choosing the Right Business to Invest In 17:51 Understanding Financials in Business Transactions 23:42 The Role of Team Dynamics in Business Success 29:41 The Power of Communication and Leadership 35:59 Key Performance Indicators for Business Growth 41:49 Leveraging Technology for Financial Management 47:43 The Journey of Entrepreneurship and Personal Growth 53:47 Future Endeavors and Community Engagement
In this conversation, Ismael Valdez discusses the significance of profitability, the impact of private equity on the industry, and the necessity of preparation for business growth. The discussion also touches on leadership, company culture, and the legacy that entrepreneurs leave for future generations. He emphasizes the importance of leading by example in parenting, the necessity of delegation in business, and the value of cultivating a high-performance team. He also touches on the challenges of navigating business growth, the drive for success, and the role of AI in enhancing customer service. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 The Journey to Success 03:01 Building a Winning Team 05:58 The Role of Competition in Business 08:54 Learning from Industry Leaders 12:05 The Importance of Profitability 15:01 Navigating Private Equity 17:49 The Impact of Private Equity on the Industry 20:58 Preparing for Business Growth 23:53 Leadership and Company Culture 26:57 Legacy and Future Generations 32:29 Parenting with Purpose 34:08 The Importance of Delegation 36:28 Cultivating a High-Performance Team 39:06 Learning from Mistakes 41:13 Navigating Business Growth 44:47 The Drive for Success 45:25 Market Expansion Strategies 48:20 The Role of AI in Home Services 52:23 Innovations in HVAC Technology
In this conversation, Dr. Ivan Misner, founder of BNI, discusses the significance of networking and relationships in business. He emphasizes the importance of surrounding oneself with positive influences and the impact of networking on personal and professional growth. Misner shares insights on the VCP (Visibility, Credibility, Profitability) process and how to effectively build relationships that lead to success. He delves into the significance of world-class service, the importance of building meaningful relationships, and the art of networking. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 The Importance of Relationships 02:59 The Birth of BNI 05:59 Networking as a Superpower 09:10 Identifying Engines and Anchors 11:49 The Room Metaphor 14:47 Managing Toxic Relationships 18:12 Luck vs. Hard Work 21:13 The VCP Process in Networking 23:51 Effective Networking Strategies 29:22 The Power of World-Class Service 30:45 Building Meaningful Relationships 32:48 The Importance of Networking 34:09 Balancing Time and Relationships 36:44 Making a Difference in Others' Lives 39:43 The Art of Storytelling 41:11 Mindset vs. Skillset in Leadership 44:51 The Role of Leadership in Business 52:20 Identifying and Building Leaders 55:05 Key Principles for Business Success
This conversation delves into the importance of enhancing communication skills within the home service industry, focusing on call conversions, customer service, and the balance between technology and human interaction. Brigham discusses the impact of private equity on training, the necessity of ongoing coaching, and the role of leadership in achieving business success. They emphasize the need for technicians to improve their performance and the importance of understanding customer needs. In this conversation, the speakers discuss the evolving landscape of call centers, the importance of technology in customer engagement, and the need for better communication skills among technicians. They explore investment trends in the home service industry, the significance of personal touch in customer experience, and strategies for staying ahead in the market. Additionally, they provide insights for aspiring speakers and outline the onboarding process for Power Selling Pros. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Enhancing Communication Skills in Home Services 02:23 Identifying Blind Spots in Call Conversions 04:46 The Impact of Private Equity on Training 08:31 Maximizing Technician Performance and Lead Generation 11:56 The Importance of Comprehensive Customer Service 15:15 Balancing Technology and Human Interaction 21:33 The Role of Leadership in Business Success 24:57 The Value of Ongoing Training and Accountability 29:11 Rising Awareness in Call Centers 30:45 Leveraging Technology for Customer Engagement 31:51 The Importance of Technological Adaptation 33:07 Investment Trends in Home Services 34:54 Enhancing Customer Experience through Personal Touch 35:59 Training Technicians for Better Communication 39:17 Transforming Service into Sales 44:19 Staying Ahead in the Home Service Industry 47:35 Advice for Aspiring Speakers 57:21 Onboarding and Next Steps for Power Selling Pros
In this conversation, Brandon Turner shares his journey from a blue-collar background to becoming a successful real estate investor and entrepreneur. He discusses the importance of focusing on one's primary business before diversifying into real estate, the various ways to make money in real estate, and the significance of personal branding. Turner also highlights the challenges faced by many real estate educators who may not actively invest anymore and emphasizes the importance of trust and commitment in both personal and professional relationships. The discussion touches on the mindset of wealthy individuals and their desire to give back to the community, as well as the need for entrepreneurs to stay focused on their business growth and stability. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 The Real Estate Dilemma 02:54 Brandon Turner's Journey into Real Estate 06:06 Understanding Real Estate Investment Strategies 08:59 The Mechanics of Real Estate Profitability 11:57 The Role of Personal Branding in Real Estate 14:51 The Guru Cycle in Real Estate Education 18:09 The Importance of Trust and Commitment 21:06 Navigating the Challenges of Entrepreneurship 23:51 The Mindset of Wealth and Giving Back 26:56 The Power of Focus in Business 30:07 The Importance of Business Growth and Stability 33:22 The Plague of Mediocrity 37:17 Building a Personal Brand to Attract Talent 39:28 Hiring Strategies for Success 42:02 Navigating Entrepreneurial Challenges in Hiring 44:31 Investment Strategies and ROI 48:12 Raising Capital in a Competitive Market 51:08 Leveraging Personal Branding for Growth 53:38 Common Pitfalls in Building a Personal Brand 58:23 The Key to Consistency and Success
Sam Wakefield discusses the importance of continuous learning in sales, particularly in the HVAC industry. He emphasizes building strong relationships with clients, understanding their needs, and the emotional aspects of selling. Sam shares his journey in creating Close It Now, a sales training company, and highlights the need for a shift in the home service industry towards better pricing strategies and valuing quality over cost. He also addresses common pitfalls in sales processes and the importance of starting with sales training early in business development. Ultimately, Sam advocates for a service-oriented approach that prioritizes the customer's experience and satisfaction. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Sharpening the Ax: The Importance of Continuous Learning 02:14 The HVAC Industry: A Foundation for Sales Mastery 04:00 Building Relationships: The Key to Sales Success 09:57 The Birth of Close It Now: A New Approach to Sales Training 13:54 Upleveling the Home Service Industry: A Call to Action 19:04 Pricing Strategies: The Value of Quality Over Cost 27:03 Common Pitfalls in Sales Processes: Building from the Ground Up 32:50 The Value of Service and Pricing Integrity 35:01 Essential Sales Advice for New Professionals 38:06 Understanding Customer Needs vs. Wants 40:01 Restoring Trust in Sales and Home Services 42:00 The Importance of Consistent Training 47:05 NLP and Its Impact on Sales 51:36 The Art of Follow-Up in Sales 58:11 Recognizing Buying Signals in Sales Conversations
In this conversation, Dan Antonelli & Ryan Redding delve into the critical role of branding, digital marketing, and the long-term investment required for effective SEO. The conversation also highlights common misconceptions about the process of creating unique brand identities and the operational challenges businesses face in their growth journey. They emphasize the need for businesses to invest adequately in marketing channels, to leverage data for decision-making, and to engage with their communities through grassroots efforts. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 The Responsibility of Branding 03:02 Kick Charge Creative's Evolution 06:06 The Importance of Digital Marketing 08:58 SEO vs. PPC: The Long Game 11:53 The Power of Branding in Home Services 15:00 Creating Unique Brand Identities 18:09 The Process of Effective Branding 21:00 Common Misconceptions About Branding 23:54 The Impact of Branding on Business Growth 26:57 Operational Challenges in Business Growth 29:51 The Philosophy Behind Responsible Branding 32:20 Building A-Plus Teams and Effective Marketing Strategies 39:55 The Importance of Branding and Community Engagement 40:04 The Role of Logos and Intellectual Property 44:54 The Power of Grit and Adaptability in Business 51:32 Leveraging Storytelling for Customer Loyalty 59:16 The Mindset Shift After Rebranding
In this conversation, Tommy Mello and Patrick Francey delve into the world of real estate investing, discussing the mindset required for success, the concept of the 'Everyday Millionaire', and the importance of investing wisely. They explore various strategies for real estate investment, including the innovative 'self-funding house' concept, and emphasize the significance of courage and risk-taking in business. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 The Mindset of Real Estate Investing 03:13 Understanding the Everyday Millionaire 05:57 Investing in Real Estate: The Right Way 08:49 Strategies for Real Estate Investment 11:56 The Self-Funding House Concept 15:04 The Importance of Real Estate in Wealth Building 17:59 Courage and Risk in Business 20:49 The Role of Mindset and Performance Coaching 30:37 Transforming Mindsets in Sports 32:29 The Role of Coaches in Player Development 34:02 The Importance of Mentorship 37:09 Living Below Your Means for Financial Growth 38:49 Creating Meaningful Experiences 45:39 Advice for New Investors 46:40 The Purpose Behind the Everyday Millionaire Podcast 49:42 Embracing Discomfort for Growth 56:33 Navigating Challenging Times with Clarity
In this conversation, Tommy Mello discusses the importance of courage, embracing rejection, and financial literacy with his niece and nephews. They explore key lessons from the book 'Rich Dad Poor Dad' and the philosophy of 'Go For No,' emphasizing the value of learning from failure and the significance of pursuing one's dreams without fear of rejection. The discussion also touches on future aspirations, sales strategies, and the power of curiosity in personal and professional growth. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Courage and Fear: The Foundation of Success 01:18 Lessons from 'Rich Dad Poor Dad' and Financial Literacy 03:37 Embracing Rejection: The 'Go For No' Philosophy 12:26 The Importance of Learning from Failure 16:04 Future Aspirations: Business Goals and Education 24:05 Sales Strategies and Overcoming Rejection 30:06 The Power of Curiosity and Asking for Help 35:10 Final Thoughts: Courage, Rejection, and Personal Growth
In this conversation, Marcus Sheridan discusses the evolving landscape of marketing in the home services industry, emphasizing the importance of video content, disruption, and building trust with customers. He shares insights on how businesses can adapt to changes brought about by AI and commoditization, and highlights the need for transparency and innovation to stand out in a competitive market. He also discusses the evolving landscape of sales and marketing, emphasizing the importance of adapting to new consumer preferences and leveraging technology while exploring the significance of self-service tools, pricing estimators, and the psychological factors influencing buyer behavior. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com Show Notes: 00:00 The Future of Media in Home Services 02:11 Navigating Change in Marketing 04:31 Disruption and Innovation in Industries 09:50 Creating Trust Signals 13:39 The Role of AI in Marketing 17:11 Commoditization and Differentiation 19:03 The Power of Transparency 31:05 Building a Trusted Brand 37:01 The Future of Selling: Embracing Change 40:50 Self-Service Tools: Revolutionizing Buyer Experience 46:35 The Power of Pricing Estimators 52:34 Understanding Buyer Psychology 56:02 Building Trust Through Personal Connection 01:01:21 Leveraging AI for Business Growth
In this conversation, Mike Barnhart, COO and CFO of Eco Plumbers, discusses the essential role of hope in leadership, financial growth strategies, and the importance of curiosity in business. The discussion also covers customer retention through membership models, the importance of incentive plans, and effective budgeting practices. Additionally, Tommy and Mike delve into team development, the use of technology for efficiency, and managing expenses for profitability. The conversation also highlights the role of technology in improving sales processes and the necessity of effective recruitment and training to build a strong workforce. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 The Role of Hope in Leadership 01:43 Introduction to Mike Barnhart and Eco Plumbers 02:11 Financial Growth and Strategic Planning 03:00 Greenfield vs. M&A Strategies 06:55 The Importance of Curiosity in Business 08:41 Leveraging AI for Financial Insights 10:54 Rebranding and Expanding Services 12:20 Marketing Strategies and Storytelling 15:13 Navigating Economic Challenges 16:40 Membership Models and Customer Retention 19:51 Incentive Plans and Employee Engagement 20:57 Key Performance Indicators in Business 23:06 Budgeting and Financial Planning 26:10 Top Grading and Team Development 28:55 Utilizing Technology for Efficiency 30:43 Revenue per Employee and Operational Efficiency 32:42 Managing Expenses and Profitability 36:13 Navigating Pricing Strategies for Profitability 39:20 The Importance of Reviews and Conversion Rates 41:20 Sales Techniques and Customer Engagement 46:09 Leveraging Technology for Improved Sales 51:05 Recruitment and Training for Success 55:07 Building Relationships and Networking 01:00:59 Work-Life Balance and Purpose in Business
In this episode, Jeff Dudan delves into the intricacies of franchising, emphasizing the importance of personal control and decision-making in business. He discusses the high failure rates of franchisees, the passion required for successful franchising, and the growth potential within the service industry. He also touches on the transition from being an operator to an entrepreneur, the significance of personal standards, and the quest for purpose beyond business success: the importance of community and the positive effects of successful business practices on individuals and families. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com For more information about Jeff Dudan, visit https://www.dudangroup.com/founder 00:00 Taking Control of Your Business and Life 02:39 The Reality of Franchising: Success and Failure 05:50 The Passion Behind Franchising 09:06 The Growth of Service Franchising 10:56 Transitioning from Operator to Entrepreneur 19:23 Finding Purpose Beyond Business 32:43 The Importance of Personal Standards and Growth 38:51 The Importance of Choosing the Right People 42:00 Navigating Franchise Business Dynamics 44:42 The Value of Long-Term Thinking in Business 48:20 Understanding Equity and Control in Deals 51:07 The Role of Leadership and Accountability 55:40 Teaching Financial Literacy and Generational Wealth 01:01:04 The Impact of Money on Relationships 01:06:11 Encouraging an Outcome-Focused Mindset 01:09:13 Celebrating Success and Community Impact
In this conversation, Josh Young discusses the challenges and successes in the commercial construction industry, focusing on business growth, leadership, and the impact of private equity. He explores the importance of pushing team members to exceed their limits, learning from mistakes, and the complexities of navigating the commercial landscape. The discussion covers strategizing for scaling businesses, restructuring profitability for sustainability, and maximizing productivity through effective time management. The conversation also delves into the role of technology and AI in business operations, the future of autonomous vehicles, and the need for education and apprenticeship programs in trades to bridge the talent gap. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com Show Notes: 00:00 Transforming Challenges into Opportunities 09:57 Navigating Growth and Leadership 20:00 The Role of Private Equity in Business Success 26:42 Performance Pay System Insights 28:09 Customer Experience and Upselling Techniques 29:46 Building Trust and Relationships in Business 31:07 The Importance of Networking and Support Systems 33:51 Choosing the Right Circle for Growth 35:30 Exploring New Markets and Business Opportunities 37:43 Revenue Goals and Business Planning 39:12 The Importance of Profitability in Business 40:56 Lead Generation Strategies 42:31 Time Management and Productivity 45:20 Leveraging AI in Business 47:23 The Future of Autonomous Vehicles 49:06 Long-Term Business Strategies 52:54 Addressing the Skills Gap in Trades
In this conversation, Dr. Chris Phelps shares his journey in dental marketing and the principles of influence that transformed his business. He discusses the importance of commitment within teams, understanding client mindsets, and the techniques of pre-suasion to enhance client engagement. Phelps also emphasizes the implementation of membership plans as a successful strategy in his practice, while addressing the ethical considerations of using influence in business. He also delves into the seven principles of influence, the role of scarcity in marketing, and how to optimize websites for better conversion rates. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com For more information about Dr. Chris Phelps, visit https://www.thephelpsinstitute.com/
In this conversation, Tommy Mello and Brian Kaskavalciyan discuss the mindset and strategies necessary for achieving success in business. Brian emphasizes the importance of building a supportive network, understanding market dynamics, and the necessity of creating a profitable business model. Additionally, Brian highlights the value of mentorship and mastermind groups in personal and professional growth, the significance of investing in oneself, and the process of building a profitable business through structured financial management. The discussion culminates in a practical exercise for listeners to reverse engineer their financial goals, ensuring they understand the lifestyle and wealth they aspire to achieve. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com For more information about Brian, visit https://www.thewealthycontractor.com/
Tommy sits down with Mike Andes, CEO of Augusta Lawn and host of the Home Service Millionaire podcast. Mike discusses his journey in the landscaping industry, the challenges of franchising, and the importance of building systems in your business. They discuss the challenges faced by young entrepreneurs and the strategies for turning around struggling businesses, emphasizing the need for a mindset shift towards profitability and growth. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com For more information about Mike, visit mikeandes.com
In this episode, Tommy talks with Weldon Long, an ex-con turned successful entrepreneur, author, and CEO. Weldon shares his journey of overcoming adversity and the powerful mindset shifts that fueled his success. They dive into essential topics such as the role of transparency in sales, understanding customer expectations, and building trust. Weldon also discusses the future of sales, the impact of mindset on personal growth, and how simple marketing techniques and storytelling can drive business success. For more information about Weldon Long, visit https://weldonlong.com/books/ Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com
In this episode, JD Ploetz, a long-time area manager at Tommy's company, shares his journey as a seasoned leader and manager, growth, leadership, and overcoming challenges in the trades industry. JD reflects on his early days as a technician and the evolution of his role into management, eventually overseeing multiple locations. He opens up about the struggles of managing people, balancing business growth, and the importance of leadership in creating a successful team culture. JD also discusses his recent book, Nothing Changes When Nothing Changes, which highlights actionable advice on personal development, time management, and financial responsibility. He shares how these principles have transformed his own life and how he's using them to mentor his team and help them navigate not only their careers but also their personal challenges. This episode is packed with insights on leadership, personal growth, and the power of building trust within a team. You can purchase JD's new book here! https://www.amazon.com/Nothing-Changes-When-Universal-Meaningful/dp/1953487211 Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com
In this episode, Tommy speaks with John Jantsch, a marketing expert and founder of Duct Tape Marketing, about the critical role of marketing in small business success. John is an expert at creating marketing strategies, building trust with customers, and creating tailored marketing systems for small and large businesses. In this episode, John provides actionable strategies for generating leads and retaining customers through effective sales training and referral systems, and gives his advice on how to adapt to the future of AI in marketing. For more information about John and his company, you can visit ducttapemarketing.com Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com
Boris Valkov is the Co-Founder & CEO at Lace, and a technology leader with expertise in artificial intelligence and machine learning. With a background in engineering leadership at top tech companies, he is dedicated to bringing AI-driven solutions to the home service industry. His work focuses on optimizing call center operations, improving booking rates, and helping businesses unlock new growth opportunities through data-driven decision-making. In this episode, we talked about common call center challenges, automation, marketing ROI…
Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 22 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about lead generation, delegation, financial intelligence…
DJ Carroll is the CEO of Carroll Media. He is an expert on sales psychology and advertising strategy, focused on helping others achieve their business goals. As an author and speaker, he travels the country motivating and training entrepreneurs in social media strategies and how to make the most of their advertising budget. In this episode, we talked about employee support, AI integration in business, profitability strategies...
Tony Hoffman is the Founder of PH Wellness, a drug and alcohol addiction treatment facility in Southern California. After being released from prison in 2008, Tony overcame his addiction and achieved significant milestones as a former BMX Elite Pro, including placing 2nd at the 2016 World Championships. In this episode, we talked about mental health, addiction recovery, habits...
This week we're re-airing an episode from 2023 with business LEGEND Dan Martell. Dan Martell is the founder and CEO of SaaS Academy. He is a serial entrepreneur, investor, and coach who has helped thousands of entrepreneurs worldwide build successful businesses. He is passionate about helping entrepreneurs achieve their goals and has consequently developed a range of resources to support them, including his podcast, "The Martell Method," and his best-selling book, "Buy Back Your Time." Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market. For more details visit freedomevent.com
Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 22 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about operational efficiency, branding, team management...
Chris Lee and Daryl Kelly are long-time business partners and entrepreneurs, known for co-founding Solgen Power, a solar energy company that rapidly scaled to over $200 million in revenue through innovative sales strategies and operational excellence. In this episode, we talked about scaling operations, maintaining margins, long-term partnerships, home-grown talent development...
Steven Kotler is the Executive Director of the Flow Research Collective and a leading expert in peak performance. He is an 11-time national bestselling author, known for successful books such as "The Art of Impossible," and "The Future is Faster Than You Think." In this episode, we talked about the science and application of flow, recovery and energy management, motivation and goal-setting…
J.J. Levenske is the President and Co-Founder of Bleuwave, a company that provides facilities-based solutions for its clients. J.J. has over 30 years of experience in the construction and business solutions industry, and is a past board member at Vistage Worldwide, Inc., a global CEO peer advisory and executive coaching organization. He is also the host at MAC & Bleu, a podcast covering all things related to Building the Future. In this episode, we talked about team building, mergers and acquisitions, visionary leadership, enterprise value growth...
Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 22 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about hiring, marketing budgets, valuation…
Ryan Pineda is a successful real estate investor, entrepreneur, and author of The Wealthy Way, with over $100 million in investments and multiple thriving businesses. In this episode, we talked about wealth-life balance, personal branding, real estate market and investments, influence...
Chris Voss is the world's #1 Negotiation Coach and CEO at The Black Swan Group, a negotiation consultancy serving Fortune 500 companies globally. He represented the U.S. in international conferences and served as the FBI's hostage negotiation representative on the National Security Council's Hostage Working Group. In this episode, we talked about negotiation techniques, ethical influence, systems thinking...
Brendan Kane is a Managing Partner at Hook Point. He is a digital marketing expert who has been helping top brands and celebrities create viral content since 2005. Overseeing $300 million in marketing spend, he has worked with major corporations like MTV, Paramount Pictures, and IKEA, generating over $1 billion in revenue. His celebrity clients include Taylor Swift, Rihanna, and Adriana Lima, for whom he crafted successful digital strategies. Brendan is also the best-selling author of "One Million Followers" and "Hook Point: How to Stand out in a 3-Second World." In this episode, we talked about social media presence, virality, content format, organic media strategies…
Brian Burton is the General Manager of Benjamin Franklin Plumbing Phoenix and the host of the Waste No Day Podcast. He previously served as VP of Sales for One Hour Heating and Air Conditioning of Southeast PA and was an Operations Manager at Rohrer's Mister Sparky Electric. Logan Altland is the #1 salesman at Mister Sparky, holding the position for two consecutive years, and brings over a decade of experience as an electrician. In this episode, we talked about sales tactics, customer interaction, overcoming sales objections…
Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 22 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about business intelligence, employee accountability, development programs...
Ismael Valdez is the Owner and CEO of Nexgen Air Conditioning Heating and Plumbing, a $100 million Southern California company that highlights superior customer service, data efficiency, and a highly-trained staff of technicians and contractors. From initially working as a "counter guy" at a wholesale distributor to expanding his own HVAC company, Ismael has emerged as one of the most innovative figures in the home services sector. Travis Ringe is the President of ProSkill Plumbing, Heating & Air, which was established in 2008 by Travis and his brother Tyler, who both grew up in a family of tradesmen. In this episode, we talked about customer feedback, client retention strategies, service efficiencies...
Chris Yano is the CEO of RYNO Strategic Solutions and has been leading the company since 2008. He is an experienced business owner, investor, and philanthropist with a heart for the trades and a successful history working in the home services digital marketing and advertising industry. Chris is also the host of the popular "To The Point Home Services Podcast," which offers marketing solutions to help more companies grow. In this episode, we talked about data-driven business decision-making, digital marketing, private equity…
Rob Parker and Eric Van Dam are Managing Directors and Co-Heads of Residential Services at Piper Sandler. Rob was one of the founders of Quarton Partners. He has advised public and private clients on numerous mergers, acquisitions, LBO, cross border, and capital raising transactions across a variety of industries. Eric, on the other hand, brings over 15 years of experience from over 100 transactions. Eric expertise lies in middle market mergers and acquisitions engagements. In this episode, we talked about mergers and acquisitions strategy, private equity, financial metrics...
Dr. Robert Cialdini is the Founder of Cialdini Institute and the President of Influence at Work. Recognized as the "Godfather of influence," he is known for his cutting edge scientific research and ethical business and policy applications. Dr. Cialdini is also the New York Times Bestselling Author of "Influence" and "Pre-suasion." In this episode, we talked about principles of influence, ethical persuasion, personal development...
Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about customer service, finance and credit, talent retention, scaling strategies...
Benny Fisher is the Founder of The Big Fish Contracting Company. He is an experienced public speaker, business consultant, and marketer. Benny has earned a reputation for outstanding customer satisfaction, gaining several awards including, GAF Master Elite Contractor, GAF President's Award, Beacon Lighthouse Award, Angie Super Service, and hundreds of 5-Star Google reviews. In this episode, we talked about personal growth, delegation techniques, personal branding...
Cameron Herold is the Founder of the COO Alliance & Second In Command Podcast. Known as "The CEO Whisperer" and a business growth guru, he earned his reputation by guiding CEO & COO clients to double their profit and double their revenue in just three years or less. In this episode, we talked about scalable systems, employee development, delegation...
Andy Elliott is the CEO and Co-founder of The Elliott Group, the fastest growing automotive sales training company and virtual training program in the world which currently trains 185,000 salespeople across the globe. He also runs the largest car sales training channel on Youtube while hosting a live automotive sales seminar called "The Master Closer Seminar" based in Scottsdale, Arizona. In this episode, we talked about work ethics, mental toughness, sales tactics...
Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about profitability, mindset shifts, equity incentive programs...
Travis Ringe is the President of ProSkill Plumbing, Heating & Air, the Phoenix Area's Premier plumbing, heating and air conditioning service contractor. Proskill Plumbing was established in 2008 by Travis and his brother Tyler, who both grew up in a family of tradesmen. In this episode, we talked about arbitrage, roll-up strategy, health and fitness, customer retention...
Chad Peterman is the president of Peterman Brothers Heating, Cooling & Plumbing, a family-owned, full-service HVAC & plumbing company located in Indiana. It was recognized as the 2019 Residential Contractor of the Year by Plumbing & Mechanical. He is also the host of the Can't Stop the Growth Podcast. In this episode, we talked about greenfield, networking, personnel management, operational metrics…
Aaron Gaynor is the owner and CEO of Eco Plumbers, a residential plumbing company with a full range of eco-friendly products and services. With a decade's worth of experience as a licensed green plumber, Aaron has grown his business to a team of 87 strong, even guiding it through a recession-battered economy. In this episode, we talked about rebranding, operational excellence, EBITDA, decision-making...
Howard Partridge is the President of Phenomenal Products Inc., a company dedicated to equipping small business owners with the systems and strategies needed to build successful businesses. He is an international business coach and the best-selling author of "The Power of Community." In this episode, we talked about system implementation, business relationships, communities, time management…
Jim Leslie was the former Chief Technology Officer and Chief Marketing Officer of A1 Garage Door Service. He is Tommy's go-to guy for building software needed by A1, and is also a great contributor to the success of organizing Vertical Track and the Freedom events. In this episode, we talked about talent acquisition, lead conversion, marketing and operations...
Leland Smith is the Founder of Service Champions Heating & Air Conditioning, an industry leader that continues to provide homeowners in Southern California with services beyond expectations. In this episode, we talked about recruitment practices, training & development, happy money promises...
Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about digital marketing, task delegation, smart networking…
Ken Goodrich is an expert in business process, negotiation, mergers and acquisition, business planning and operations management. As Chairman of Goettl, he is widely recognized by organizations such as the Las Vegas Business Press, Top 40 Under 40 Professionals, and the Business Professional of the Year Success Club. In this episode, we talked about selling businesses, mentorship, hiring practices…
Tom Howard is the VP of Customer Experience at ServiceTitan. An experienced home service entrepreneur and consultant, Tom owns multiple residential and commercial service companies in California, including a pest control company and an HVAC company. In this episode, we talked about budget management, automation tools, financing, marketing strategies...
Steve Sims is an entrepreneur, speaker and coach. He was labeled "The Real Life Wizard of Oz" by Entrepreneur Magazine for his experience with teaching the art of communication and helping businesses accelerate their goals. He is also the author of the best-selling book "Bluefishing: The Art of Making Things Happen." In this episode, we talked about networking strategies, branding, mentorship...
Ellen Rohr is the co-founder of Zoom Drain and the Brand + Industry Marketing Lead for Service Titan. She has worked as a columnist for Huffington Post, PHC News, and is a contributor to many business journals and trade magazines. In this episode, we talked about financial literacy, debt management, profit margins…
Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about digital marketing, task delegation, smart networking…
Keith Mercurio is the Senior Director of Executive Success of ServiceTitan, and CEO & Founder at Ethical Influence Global. Keith has spoken to nearly 20,000 people on the topics of leadership, influence, sales, and personal development. He has also guided over 600 businesses and transformed their own leadership identity and led unprecedented growth for their teams. In this episode, we talked about building relationships, personal transformation, mental health...
David Cogan is the Founder of Eliances (Where Entrepreneurs Align), a vast private community of diverse leaders, including celebrities and billionaires. With corporate experience from IBM and Microsoft, he's also a successful serial entrepreneur in e-commerce, healthcare, and more. David is a Docusign Global Advisory Board Member, an adjunct college professor, and an advisor to Eureka Loft, a mayoral initiative. In this episode, we talked about work-life balance, time management, launching strategies, relationship building…
Eduard Mirzoian is the CEO of RESTORERZ - Emergency Services, the most trusted and technologically advanced emergency restoration company in Southern California. He has a Bachelor's degree in Architecture from the University of Nevada - Las Vegas and he previously worked as an Operations Manager at Dry Tech Restoration for more than ten years. In this episode, we talked about the restoration industry, building client relationships, insurance companies…
Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about business efficiency, online brand presence, scaling strategies...
Brian Davenport is the Senior Vice President of Operations at A1 Garage Door Services and former Regional VP of Operations. Part of his role at the company is to find new talent and lead people to their full potential. His other specialties include executive leadership, customer service excellence, and personal development. In this episode, we talked about effective meetings, employee behavior patterns, operations…
Dr. Anna Lembke is a professor of psychiatry at Stanford University School of Medicine and chief of the Stanford Addiction Medicine Dual Diagnosis Clinic. She appeared in the Netflix documentary The Social Dilemma, an unvarnished look at the impact of social media on our lives and is also the author of "Dopamine Nation: Finding Balance in the Age of Indulgence," an instant New York Times Bestseller. In this episode, we talked about addiction psychology, mental illness, treatment, productivity habits...
Dan Claps is the Chief Executive Officer & Co-Founder of Voda Cleaning & Restoration, a successful Franchise Playbook Brand. He's a serial entrepreneur in the franchise space who joined Murphy Business and Financial Corporation as the franchise system's youngest Business Broker in 2014. In this episode, we talked about franchising strategies, local service ads, lead generation...
Dean Graziosi is the co-founder of Mastermind.com. He is a professional speaker, host of the "Own YOUR Future Podcast," and the New York Times bestselling author of "Millionaire Success Habits" and "The Underdog Advantage." In this episode, we talked about work-life balance, product strategies, marketing initiatives...
Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through Home Service Freedom and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about marketing investments, equity programs, advertisement spending…
Alisa Imperial is a Project Manager at A1 Garage Door Services, where she leads a team dedicated to providing leadership and support to industry leaders in home services. Prior to joining the company, she spent over ten years at Spectra, where she worked as a Regional Human Resource Operations Manager during her final year. In this episode, we talked about technician training, customer service, ride-along forms, employee engagement…
Chris Hunter is the co-founder and CEO of Koia, a plant-based beverage company that produces refrigerated vegan protein shakes. He previously co-founded Phusion Projects Inc., the company behind the alcoholic energy drink Four Loko and is the author of "Blackout Punch: An Entrepreneur's Journey from Chaos to Clarity." In this episode, we talked about business risks, resilience, distribution & marketing strategies…
Joe Crisara is a worldwide sales educator, and entrepreneur, and has earned the title of America's Service Sales Coach, He combines 40 years of contracting experience with strong expertise in performing "Pure Motive Service." He co-developed a sales educational firm and website for HVAC, plumbing, and electrical service contractors, www.ContractorSelling.com, that helps thousands of owners, managers, service techs, and salespeople in the home service industry. In this episode, we talked about customer services, garage doors, selling strategies…
Jeremy Miner is the Founder of the Neuro-Persuasion Sales Method and an internationally recognized sales coach who has taught thousands of people how to increase their sales skills. He is ranked as the 45th highest-earning producer worldwide, with earnings as a commission-only rep reaching seven figures annually. Over the years, he has helped 140,000 salespeople from Fortune 500 and SMB companies triple their sales results, while his work has been featured in USA Today, Yahoo Finance, and others. In this episode, we talked about sales psychology, communication tones, selling strategies…
Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about investments, scaling businesses, CRM systems…
Ryan Fenn is the Founder and CEO of CHIIRP, a platform strategically crafted to streamline follow-up messaging for home service businesses, resulting in heightened ROI. Through the implementation of text messaging automation, Ryan established CHIIRP after being inspired by the success of scaling his windshield repair business from a single location to nine. In this episode, we talked about automation, lead generation, text message promotion…
Gino Wickman is the founder of EOS Worldwide, an organization that helps tens of thousands of businesses implement EOS with the aid of an international team and online support. He is also the author of the award-winning, best-selling book Traction: Get a Grip on Your Business, which has sold over 1 million copies, as well as five other books in the Traction Library that have sold over 2 million copies. In this episode, we talked about inner worlds, peace, self-awareness, entrepreneurial spirit, decision-making…
Joey Coleman is the founder and Chief Experience Composer of Design Symphony – a customer and employee experience branding firm that assists corporations, non-profits, and small businesses in creating breathtaking interactions for the people they serve. He is also an award-winning speaker at both national and international conferences and is the author of the Wall Street Journal bestseller "Never Lose a Customer Again" and the recently released "Never Lose an Employee Again." In this episode, we talked about employee retention & appreciation, customer experiences, engagement strategies…
Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about investment opportunities, leveraging manuals, loan management, growth strategies…
Ismael Valdez is the Owner and CEO of Nexgen Air Conditioning Heating and Plumbing, a $100 million Southern California company that highlights superior customer service, data efficiency, and a highly-trained staff of technicians and contractors. From initially working as a "counter guy" at a wholesale distributor to expanding his own HVAC company, Ismael has emerged as one of the most innovative figures in the home services sector. In this episode, we talked about business consulting, marketing strategies, applicant credibility, economic downturns...
Lenny Gray is a door-to-door sales expert and the CEO of D2D Millionaire, a business that trains door-to-door sales reps on the most effective and profitable D2D techniques. He is also the author of "Door-to-Door Millionaire: Secrets of Making the Sale," a collection of sales tactics to help people improve their communication and overall sales skills. In this episode, we talked about pest control companies, door-to-door sales, first impressions...
Adam Coffey is a Founding Partner at CEO Advisory Guru. He is also a best-selling author, and international speaker, renowned for his visionary leadership and ability to propel transformative growth while cultivating high-performance cultures. With more than twenty-one years at the helm, he has successfully led three national private equity-backed service companies, overseeing 58 acquisitions and achieving billions. In this episode, we talked about sources of funding, marketing, empire building...
Daymond John is an American businessman, investor, television personality, and hip-hop fashion designer. He is best known as the founder and CEO of FUBU, a global lifestyle brand. He is also widely recognized for his hit ABC reality TV series Shark Tank and as the CEO of The Shark Group. In this episode, we talked about investment opportunities, profitable deals, bartering…
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about investment opportunities, leveraging manuals, loan management, growth strategies…
Jacob Meltzer is the owner and operator of Keep It Cut, a chain of men's hair salons that specializes in offering Unlimited Haircut Memberships. Throughout his life, he has dedicated himself to student leadership development and property management and then transitioned to running his personal business full-time, showcasing his role as a serial entrepreneur. In this episode, we talked about service industries, customer experiences, scaling strategies, memberships...
Chris Lee is the founder of SolGen Power, a premier solar installer and provider recently recognized by Bennett Financial Times as the sixth fastest-growing privately held company in the nation. He is also the host of a Top 30 Business Show, "The Founder Podcast," and a member of the Forbes Business Council. In this episode, we talked about door-to-door marketing, building enterprise value, exit strategies, work-life balance...
Josh Latimer is the Co-Founder of HonorAndFire.com and the CEO of KidWarPlan.com. He and his wife Ashlee are absentee owners of a multi-million dollar SaaS software company and own equity in 7 other successful ventures ranging from local home services, commercial real estate, marketing, and video production. Josh has spoken on over 100 stages and created over 100 millionaires by working directly with small business owners. He is also the host of the Quick Talk Podcast. In this episode, we talked about smart marketing, new business mindsets, selling strategies...
Josh Jerge is the founder and CEO of Smart Roof Inc., a residential and commercial roofing company that has generated over $100 million in revenue in just eight years. He is an entrepreneur, investor, and athlete who credits his success to significant investments in the fields of coaching, training, and team building. In this episode, we talked about setting prices, sales strategies, clear financials, technicians...
Todd Herman is an author, speaker, and coach focused on mental toughness, leadership, and peak performance who's been featured on NFL Films, Fox Sports, PBS, Entrepreneur, and the Today Show. His training programs have been delivered to over 2,000,000 people and have won numerous awards, including the 'Global Leadership & Skill Development Program of the Year' twice. He is the best-selling author of The Alter Ego Effect: The Power of Secret Identities to Transform Your Life, which has been translated into 11 languages. In this episode, we talked about alter egos, better work habits, sales tactics, goal setting...
David Ian Wood is the Founder of Focus.ceo, one of the world's largest coaching businesses. He has trained high-performing entrepreneurs, executives, and even prison inmates around the globe, becoming #1 on Google for "life coaching." David is also the author of Get Paid For Who You Are, with a foreword by Jack Canfield of Chicken Soup fame, and is the host of the "Tough Conversations Podcast." In this episode, we talked about lead generation, marketing, business focus...
Jody Underhill is a Senior Partner at RapidHirePro.com, a leading Recruiting Agency that solely focuses on the Home Service Industry. He is also the current Director of Green Elephant Agency and the Director of Operations for Appointment Nerds. On top of working with various business experts, Jody has successfully helped over 150 businesses in terms of developing better marketing strategies. In this episode, we talked about advertisements, core values, hiring strategies…
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about business expansions, booking rates, recruitment and retention strategies, data analysis…
John Akhoian is the Founder and CEO of Rooter Hero, a plumbing repair and installation service company. As an experienced Chief Executive Officer with a demonstrated history of working in the consumer services industry, he relies on old-fashioned marketing techniques to promote his business, which now has several locations across California and Arizona. John is also the author of "99 Millionaires," "The Secret to Real Wealth," and "Values First: Principle-Driven Leadership". In this episode, we talked about budget allocation, profit-sharing, leadership, culture-building, employee training…
Frank DiMarco is the Chief Executive Officer of Service Champions Group. Prior to taking over the company, he was Service Champions' Chief Operating Officer from 2018 and brings over 30 years of operational experience in the home services industry, including serving as Vice President of Operations with Horizons Services and Regional Manager with Goodman. Over the years, he has brought foresight, integrity, and tenacity in delivering customers the absolute best home service experience. In this episode, we talked about growth strategies, operations, business acquisition...
Joel Weldon is a seasoned professional speaker with a remarkable career spanning over four decades. He is an executive speech coach and keynote speaker at Joel Weldon's Ultimate Speaking System and "Success Comes In Cans," a custom corporate seminar for sales and leadership coaching. Impressively, Joel is a recipient of the coveted Communication & Leadership Award and The Golden Gavel, the highest honor in the speaking profession, reserved for only the most outstanding communicators. In this episode, we talked about public speaking, business strategies, people skills…
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about buying or selling companies, hiring technicians, recording financials, task delegation…
Dan Martell is the founder and CEO of SaaS Academy. He is a serial entrepreneur, investor, and coach who has helped thousands of entrepreneurs worldwide build successful businesses. He is passionate about helping entrepreneurs achieve their goals and has consequently developed a range of resources to support them, including his podcast, "The Growth Stacking Show," and his best-selling book, "Buy Back Your Time." In this episode, we talked about negotiation, time management, coaching…
Keegan Hodges is the co-CEO of Best Home Services and a board member at Apex Service Partners, a leading national provider of air conditioning, plumbing, and electrical services. Keegan was honored with the Business Ambassador Award, presented by Gov. Rick Scott, and has achieved a remarkable feat by winning the Carrier Corporation President's Award for six consecutive years. In this episode, we talked about private equity, acquisitions, integrations...
Omar Zenhom is the co-founder and CEO of WebinarNinja, as well as the host of the popular podcast The $100 MBA Show, which consistently ranks among the best business podcasts in over 30 countries, with over 190 million downloads. From brick-and-mortar to e-commerce to SaaS, Omar learned the art of entrepreneurship from real-world successes and failures, ultimately dropping out of Wharton's MBA program to build and manage his own companies. In this episode, we talked about webinars, podcasting, communication, personal growth...
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about the performance pay models, franchising strategies, lead generation, marketing, hiring technicians…
Jeremie Brecheisen is the Managing Director of Gallup's CHRO Roundtable, where he advises executives and senior leaders on their culture and performance. He is an experienced public speaker, having presented at many public conferences in the fields of HR, Technology, and FinTech, among others. Overall, he has served as a keynote speaker at international conventions with audiences of over 30,000 and live-streaming audiences of more than 10,000 people. In this episode, we talked about human resources, talent acquisition, leadership…
Wade Langston Swikle is the founder and CEO of 2 College Brothers Moving, Storage and Franchising, He is also the founder of Smarter Moving Solutions LLC and the co-founder of Moving Titan Retreats, a mastermind retreat that brings together ambitious moving company owners worldwide to uplift the moving industry. Wade started his moving company with $600 and a pickup truck at the age of 21 while a student at the University of Florida over 11 years ago. From there, he grew the company to a multi-million dollar business with multiple locations and is now successfully franchising the concept. In this episode, we talked about the moving industry, upselling practices, franchising, market seasonality...
Chris Yano is the CEO of RYNO Strategic Solutions and has been leading the company since 2008. He is an experienced business owner, investor, and philanthropist with a heart for the trades and a successful history working in the home services digital marketing and advertising industry. Chris is also the host of the popular "To The Point Home Services Podcast," which offers marketing solutions to help more companies grow. In this episode, we talked about customer relationships, private equity, lead generation…
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about the performance pay model, team building, management strategies…
Diamond Dallas Page is a pro wrestling icon, movie star, global entertainer, inspirational speaker, and worldwide fitness guru. He gained fame in the world of wrestling during the 1990s and early 2000s, primarily in World Championship Wrestling (WCW) and later in World Wrestling Entertainment (WWE). Today, he is changing lives with his global DDPY Fitness brand while continuing to entertain millions. He's moved from a headliner in the ring to headlining documentaries, movies, and action series on Netflix. In this episode, we talked about careers, discipline, work habits…
Keith Mercurio is currently the Senior Director of Executive Success at ServiceTitan and is the Founder/CEO of Ethical Influence Global. For more than seven years, he was the Director of Training for Nexstar Network, wherein he built and refined over 20 transformational training programs, oversaw the development of a 15-person training staff, conducted over 120 events per year, and trained 7,000 people annually. In this episode, we talked about coaching, public speaking tips, relationships…
Colonel Martha McSally is an American politician and former military pilot who served as a United States senator for Arizona from 2019 to 2020. Martha is a real-life Top-Gun lady, pioneering combat-proven leader, inspirational speaker, and a celebrated author of the book "Dare to Fly." She is also an expert on building excellent teams founded on camaraderie, trust, and the ability to perform under pressure when the stakes are incredibly high. Now, she takes these lessons from the cockpit and the skies of Afghanistan to equip teams to reach maximum potential as high-performing individuals and significantly contributing teams within organizations. In this episode, we talked about team building, task delegation, managing people…
Sean Michael Crane is the founder and CEO of Unstoppable #365MFR, an Elite Self-Mastery Program for Men looking to maximize their results in all aspects of life. He is the host of the Unstoppable Mindset Podcast found on YouTube and all major platforms. Sean is also the best-selling author of his memoir "Prison Of Your Own, Break Free Of Limitations And Unlock Your True Potential," which describes his journey from a hopeless adolescent, depressed and addicted to drugs and alcohol to a man living a life of purpose today. In this episode, we talked about growth mindsets, business relationships, fitness routines, discipline…
Brian Burton is the current VP of Sales for One Hour Heating and Air Conditioning of Southeast PA where he trains the next generation of professionals in the trades on how to sell the right way. He formerly trained technicians for the Benjamin Franklin Plumbing and Mister Sparky Electric on how to identify and present solutions to homeowners strategically. Additionally, he is the host of the "Waste No Day" Podcast, a podcast devoted to challenging, encouraging, advising, and highlighting the men and women of the home services industry. In this episode, we talked about sales strategies, hiring technicians, plumbing…
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about onboarding, employee discipline, advertising, insurance, operating manuals, sales...
Joe Polish is the Founder of Genius Network®, one of the highest-level groups in the world for successful entrepreneurs, where he has helped build thousands of businesses and generated hundreds of millions of dollars for his clients. He is the host of three sales and marketing podcasts including iLoveMarketing.com, 10xTalk.com, and GeniusNetwork.com. Joe has also been featured in Fortune and Forbes for curating the annual Genius Network Event and the 100k Group. In this episode, we talked about marketing channels, building relationships, sales strategies…
Lee Haight is the CEO and owner of RRCA (Roofing & Reconstruction Contractors of America, LLC), a renowned company specializing in commercial roofing restoration services, and is the leader of one of America's top 25 roofing companies. He has trained over 3000 people in the last three years at SkyDiamonds University, the first online university for roofing contractors. Lee also founded The Blue Collar Empire - a network created to help all home service contractors acquire talent, get customers, and extract profits. In this episode, we talked about employee management, roofing services, sales coaching…
Tom Peregrino is the President of Service Nation, the US's largest home service best practice organization. He has over 25 years of experience in the home service industry. Tom first started out in sales in the mid-1990s and then eventually owned and operated his own company, Daffan Cooling and Heating. In 2021 he sold his company and joined Service Nation to create Alliance Premier, a large-scale coaching and training platform. In this episode, we talked about KPIs, recruitment strategies, contractors…
Ian McCarthy is the CEO of the Blue Claw Group and president of the National Basketball League of Canada. Having a diverse professional background that includes accounting, landscaping, and basketball, he has an impressive knack for understanding the financial intricacies of running successful businesses. Known for his unique insights into company metrics and the art of navigating financial nuances, he has grown his landscaping business into a multi-million dollar company. In this episode, we talked about the importance of understanding your business numbers, leveraging technology, building better connections in the industry…
Dean Jackson is the co-Founder of 90-Minute Books and the owner of NewInformation since 2003. He has been helping entrepreneurs and realtors make more money as a real estate coach and internet marketer. Dean also co-hosts the ILoveMarketing.com podcast and is the author of "Breakthrough DNA: The 8-Profit Activators," where he shares ideas on how to accelerate business growth regardless of the entrepreneur's current situation. In this episode, we talked about marketing strategies, client referrals, customer relationships…
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about service agreements, business growth, marketing tools…
Uzair Ahmed is a Solutions Consultant at Cottonwood Automation, a home-service business process automation and outsourcing firm mainly for plumbing and HVAC systems. After graduating with a degree in Chemical Engineering from the University of Alberta, he started his career in a hybrid sales and technical role at Baker Hughes. Now, he works with business clients to reduce their costs by up to 60% through automating workflows and building an offshore team. In this episode, we talked about automation, employee appreciation, hiring and training strategies…
Kevin Newton is the founder and CEO of Honest Abe Roofing, America's largest and most successful roofing franchise that focuses on consultations, installations, and repairs. He recognized the importance of operating like a retail business, emphasizing advertising and customer service as key pillars for success. Kevin's leadership and innovative mindset have shaped Honest Abe Roofing into a trailblazing force in the industry. In this episode, we talked about franchise models, business systems, management strategies…
David Wood is the Founder of Focus.ceo, one of the world's largest coaching businesses. He has trained high-performing entrepreneurs, executives, and even prison inmates around the globe, becoming #1 on Google for "life coaching". David is the author of Get Paid For Who You Are, and is the host of the "Tough Conversations Podcast". In this episode, we talked about business coaching, hiring strategies, tough conversations…
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about customer retention, business strategies, task delegation…
Al Levi is a consultant and CEO of the 7-Power Contractor and one of the contributors of the book The Home Service Millionaire. He was rated as one of the 25 most influential contractors in the United States by Plumbing and Mechanical Magazine, where he has also been a longtime columnist. He now helps other contractors learn how to run their businesses with less stress and more success through consultations, workshops, and webinars. In this episode, we talked about business manuals, org charts, standard operating procedures…
Michael Disney is a co-owner and the COO for CEO Warrior, a business consulting, training, and mentoring firm that uses proven methods to help small businesses overcome obstacles and achieve success. He began his career as an automotive electrical specialist and later worked as a lead generator at Gold Medal Service in 2013, contributing to the company's highest record-sales month at $3.5 million as Director of Sales. In this episode, we talked about recruitment strategies, lead generation, financial freedom…
Sean Michael Crane is the founder and CEO of Unstoppable #365MFR, an Elite Self-Mastery Program for Men looking to maximize their results in all aspects of life. He is the host of the Unstoppable Mindset Podcast found on YouTube and all major platforms. Sean is also the best-selling author of his memoir "Prison Of Your Own, Break Free Of Limitations And Unlock Your True Potential" that describes his journey from a hopeless adolescent, depressed and addicted to drugs and alcohol to a man living a life of purpose today. In this episode, we talked about self-mastery, business growth, social media...
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about payment structures, marketing strategies, equity incentive programs…
Anthony Cafagna is the founder and CEO of All City Plumbing, a highly rated plumbing company established in 2009 during the Great Recession. Based in Rancho Cucamonga, Anthony ensures that his business is up to date with the latest technology and equipment to solve plumbing problems as safely and efficiently as possible. Through his successful leadership in tough economic times, All City Plumbing now has approximately 90 employees, 80 vans and generates over $20 million in annual revenue. In this episode, we talked about pricing strategies, practice groups, CRM strategies...
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about onboarding, employee discipline, advertising, insurance, operating manuals, sales...
Andy Elliot is the CEO and Co-founder of The Elliot Group, the fastest growing automotive sales training company and virtual training program in the world which currently trains 185,000 salespeople across the globe. He also runs the largest car sales training channel on Youtube while hosting a live automotive sales seminar called "The Master Closer Seminar" based in Scottsdale, Arizona. In this episode, we talked about sales training, recruitment strategies, leadership mindsets…
David Neagle is the founder and President of Life is Now Inc., a multimillion-dollar global coaching company that helps thousands of entrepreneurs, experts, and self-employed professionals gain the confidence and find the right mindset to expand their business. David has been in the coaching and mentorship industry for 20 years and has expanded to more than 30 countries. He also hosts "The Successful Mind Podcast," and is the best-selling author of "The Millions Within: How to Manifest Exactly What You Want and Have an EPIC Life!" In this episode, we talked about business growth strategies, visionary leadership, personal growth…
Jason Shandy is the Director of Digital Marketing for Southern Air LLC, a company that aided in building his extensive background on digital marketing for large private equity-backed home service conglomerates. Over the years, he has demonstrated high level expertise on Search Engine Marketing in a variety of verticals across multiple markets. Johnny Wenzel is a marketing consultant at ServiceTitan, who's passionate about saving contractors money on ads and helping them win. In this episode, we talked about artificial intelligence, digital marketing, search engine optimization…
Dr. Paul White is an experienced psychologist & speaker, and co-author of the book "The 5 Languages of Appreciation in the Workplace''. Dr. White has taught around the world, and his expertise has been requested by major organizations such as Microsoft, NASA, the CDC, and more. Based on extensive research, he has developed practical ways for leaders and employees to communicate authentic appreciation. In this episode, we talked about employee appreciation, business strategies for lower staff turnover, more positive work environments…
Charlie Felker is the co-founder of Free-2-Grow, a company that provides back-office support to service-based companies, allowing the owners and operators to focus on their customers and growing their businesses. Free-2-Grow offers its customers the services of a full-time office manager at half of what it would cost to hire someone full-time and provides team support with its cross-trained staff. In this episode, we talked about entrepreneurship, customer service, leadership, management…
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about business growth and strategy, franchising, pricing, marketing, people management...
Darius Lyvers began his career at F.H. Furr Plumbing Heating Air Conditioning & Electrical, Inc. in 2001 as a sales consultant. As a sales consultant, Darius was known for setting and breaking sales records. Due to his success in the field, Darius was promoted to the role of Sales Manager in 2010. In 2016, Darius was promoted to the position of Chief Operating Officer, where he oversees all aspects of the F.H. Furr business operations. As COO, Darius has grown the company's revenue from $37 million in 2016 to more than $90 million in 2021. In this episode, we talked about growth, mergers and acquisitions, sales, training…
John Ruhlin is the co-founder of the Ruhlin group, and is the world's leading authority for maximizing customer loyalty through radical generosity. An entrepreneur and international keynote speaker, he is also the author of Giftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Retention. In this episode, we talked about company culture, human resource management, franchising, relationship building…
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about marketing, pricing, operations, business growth and strategy...
Geoff Smart is the Chairman and Founder of ghSMART. Founded in 1995, ghSMART helps Fortune 500 CEOs & boards, billionaire entrepreneurs, and heads of state to confidently achieve their goals through hiring, developing, and leading talented teams. Dr. Smart is also the New York Times bestselling author of Who, Leadocracy, and Power Score: Your Formula for Leadership Success. In this episode, we talked about team and organizational effectiveness, hiring, company culture…
Amanda Holmes is the CEO of Chet Holmes International which has worked with over 25,000 businesses worldwide. At age 24, she inherited her father's multi-million dollar enterprise, which specializes in helping companies double their sales. In this episode, we talked about The Dream 100 strategy, leadership, sales, marketing, business growth...
Ken Haines was appointed CEO of the Wrench Group in 2016, transitioning from his role as the owner and CEO of Coolray, which he held since 2003. Ken brings with him 44 years of experience in the home services industry. Since becoming CEO of Wrench Group, Ken's leadership has guided the company to become one of the largest, non-franchised home services companies in the United States, growing the organization from $165 million to $1 billion in 6 years. In this episode, we talked about mergers and acquisitions, business growth, leadership, marketing, equity...
Mark Spencer is the Chief Operating Officer and Co-founder of Consumer Fusion. He has been in the reputation management space for the past 10 years. His key mission is improving and protecting Consumer Fusion's clients' online reputation, and working with good companies that want to look great, not bad companies that want to look good. In this episode, we talked about branding, marketing, reputation monitoring, review removal and generation...
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about human resource management, documentation, lead conversion and lead generation, pricing, business expansion...
Anna Tutckaia is the Head of Marketing at ManyChat, the world's leading chat marketing platform that helps businesses across 190 countries engage and support billions of customers in real-time and at scale. She is also the Co-Founder at Scalefully, a marketing agency focused on customer acquisition for software and eCommerce brands. In this episode, we talked about demand generation, mobile marketing, influencer campaigns, web analytics, and chat automation...
Doriane Mouret is the VP of Marketing at Jobox, a software company that provides home service marketplaces with an AI infrastructure to directly connect their customers with home service pros. As an experienced leader and entrepreneur, Doriane understands the challenges that come with starting and managing your own business. Today, Doriane helps home service pros overcome the challenges they face when scaling their business and building their careers by embracing technology. In this episode, we talked about social media, digital marketing, influencer marketing, market research, and AI...
Dan Antonelli is the President and Chief Creative Officer of KickCharge Creative, an award-winning New Jersey-based branding agency that specializes in helping home service businesses redefine themselves and stand out with disruptive brands. With more than 2,000 home service brands under his belt, Dan and his team have overseen the branding of more home service businesses than any other brand agency in the world. In this episode, we talked about branding, digital marketing, graphic design, market research, trademarking and copyright…
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about financing, financing, marketing, compensation, employee retention, sales...
Mike Andes is the Founder and CEO of Augusta Lawn Care, an eight-figure international lawn maintenance franchise. He also shares his knowledge in the field of marketing, brand awareness, sales, operations, and growth strategy planning through his Youtube channel and his podcast, The Mike Andes podcast. He is also an author who has already written three books, with his latest release titled P4P (Pay for Performance): Why Hourly is a Failing Formula. In this episode, we talked about sales, leadership, scalability, franchising, and growth strategy planning…
Meaghan Likes is a small business accountant & consultant, speaker, teacher, and volunteer with nearly two decades' worth of professional experience. She founded Bookkeeping Academy, and owns five businesses in Northern California. Meaghan's mission is to educate and empower other business owners across the world to find financial freedom in their own lives. In this episode, we talked about leadership, financing, bookkeeping, growth, and employee retention...
David Tal is the CEO and co-founder of Verse.io, a next-generation Lead Conversion Platform with specialized technology and highly skilled human concierges. David helps businesses create effective and authentic connections with their prospects by effectively merging the best abilities of technology and people. In this episode, we talked about SMS, sales, marketing, lead conversion...
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about culture, competition, managing tough conversations with employees...
Phillip Stutts is the founder and CEO of Win BIG Media, a corporate marketing agency, and Founder/Executive Chairman of Go BIG Media, a political marketing ad firm. Over the course of more than two decades, he has contributed to 1,472 election victories, including three U.S. Presidential victories, and worked with multiple Fortune 200 companies. Phillip has written multiple best-sellers, including his latest best-selling book titled "The Undefeated Marketing System: How To Grow Your Business and Build Your Audience Using The Secret Formula That Elects Presidents." In this episode, we talked about marketing, data analytics, advertising...
Zac Garside is the CEO of Power Selling Pros, a company that gives personalized CSR & dispatch training to create a thriving culture of "WOW" experiences. He was previously Head of Marketing for the company, wherein he has personally coached more CSRs than he or anyone else at Power Selling Pros can count. He also hosts his own podcast called This Call May Be Recorded where he listens to recorded calls of CSRs and shares tips for improvement. In this episode, we talked about CSR training, communication, coaching, dispatcher training, employee retention...
Michael Bernoff is the President and Founder of Human Communications Institute, a company that specializes in working with people whose success depends on communication clarity. He is also a leader in the personal and professional development industry, and has worked directly with individuals as well as corporate executives who desire to transform their corporate culture in an ever changing marketplace. Michael is a seasoned public speaker who specializes in direct sales, corporate recruitment, and sales training. In this episode, we talked about self-development, personal transformation, psychology, sales, employee training and retention…
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about hiring and retention, training, marketing, payment systems...
Keith Mercurio is the Senior Director of Executive Success of ServiceTitan, and CEO & Founder at Ethical Influence Global. Keith has spoken to nearly 20,000 people on the topics of leadership, influence, sales, and personal development. He has guided over 600 businesses and transformed their own leadership identity and led unprecedented growth for their teams. In this episode, we talked about coaching, training, leadership development, decision making, personal development...
Wesley Mathews is the co-founder and Chief Growth Officer of High Level Marketing, a nationwide full-service digital marketing company. High Level Marketing has been helping businesses grow their reach and impact online since 2009, and quickly became one of the fastest-growing web marketing firms in Michigan. In this episode, we talked about digital marketing, customer satisfaction, SEO, CRM, branding...
Aaron Weiche is the co-founder and CEO of Leadferno, a text messaging platform that aims to help close more leads faster. He is an entrepreneur, founding and leading multiple companies and digital marketing agencies over the past 20 years. Prior to Leadferno, he was the CEO of GatherUp where he led the company to experience 5X growth in a span of four years and appeared in the INC 5000 list for 2019. He continues to share his expertise as a co-host for a podcast on running a SaaS company called TheSaaSVenture.com, as well as through international speaking engagements on the topics of digital marketing, customer experience, conversion, and messaging. In this episode, we talked about text messaging, digital marketing, conversion…
Ryan Englin is the CEO of Core Matters and an Advisor of Fathom. Core Matters helps out blue-collar companies in the hiring and retention process of their employees. Ryan shares his expertise in a podcast entitled "Blue Collar Culture Podcast" where he highlights success stories and shares secrets to winning with blue-collar culture. He also published a book titled "How to Hire the Ones You Won't Want to Fire: The Art of Pulling Back Their Mask to Really Know the Person You're About to Hire." In this episode, we talked about hiring, recruiting, employee retention, training…
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about branding, relationship building, employee retention, financing, leasing...
Barb Bruno is the CEO of Good as Gold Training, a company that delivers comprehensive, logical, and easy to implement training to help guarantee that participants realize a strong return on their investment of time and money. She is recognized internationally as one of the top experts in the Talent Acquisition and Staffing and Recruiting Professions. Barb released the book "High-Tech High-Touch Recruiting" in September 2020, a book that talks about providing recruiters with an end-to-end process for recruiting the highest caliber talent that can become engaged employees. In this episode, we talked about hiring, recruiting, training, learning management systems, interviews, performance reviews...
Danny Kerr is the Co-Founder & Managing Partner at Breakthrough Academy, a company made to help contractors transition from being doers of all things, to builders of great systems and leaders of great people. At 20 years old, Danny took a leadership position for a franchise company and grew sales by 300% in one year, and over the next six years was managing over 150 staff in the organization. In this episode, we talked about training, recruitment, ROI, KPIs, leadership, working environment, productivity...
Tony Swantek is the Chief Operating Officer at Jorns & Associates. Composed of tax credit veterans with decades of industry experience serving clients of all sizes and in virtually all industries, Tony's team specializes in helping employers obtain federal and state tax credits as well as disaster relief incentives. In this episode, we talked about tax deductions, tax credits, IRS, clean data, ERC & PPP loans, loan forgiveness...
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about marketing, loans, delegation, scalability, workplace systems...
Jim Leslie is the Chief Technology Officer of A1 Garage Door Service. He is known as Tommy's right-hand man and go-to guy for building software needed by A1, and is also a great contributor to the success of organizing Vertical Track events. In this special episode of The Home Service Expert Podcast, Tommy and Jim talked about Vertical Track, and what participants can expect from the 3-day live event in October.